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Recensioner av The Cardiff Hotel & Spa

2.5 out of 5
The Cardiff Hotel & Spa
8 Riketts Ave., Runaway Bay, Saint Ann

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 84 av 208 recensioner" "
8 - Bra i betyg. 76 av 208 recensioner" "
6 - Okej i betyg. 26 av 208 recensioner" "
4 - Dåligt i betyg. 13 av 208 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 208 recensioner" "

8,8/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Magnifik utsikt, en bit från stranden
Trevligt hotell och grymt fint rum (Deluxe extra) med utsikt över havet och balkong. Jättebra service från grymt trevlig personal. Frukostservicen till rummet var kanon! Den middag vi åt på hotellet var dock inte något extra, men det känns som att det gäller för Jamaica generellt. Hotellet har en egen bit av stranden, dit de kör en men vi hann inte kolla in den.

6/10 Okej

Gordon

Reste med familjen
Gillade: Renlighet
The guard at the gate “what are you here for?” Not welcoming at all. Reception was okay. We arrived early so went to the restaurant and had tasteless soup in a very strange shaped bowl. Not a great start. But 2 servers were very pleasant. The property is very dated. The reception, bedroom and bathroom in particular, straight out of the 70’s. It is clean but the colours make it feel grubby. Room size is generous but the lighting from the lamps is very dim. The view from the little verandah was lovely. Bed was comfy but the pillows thick and hard. A/c cooled nicely, tv stations very limited. Delicious Ackee and saltfish breakfast, again the servers were very pleasant. All in all, fair value for money. Would I stay again ? Probably not.
Bodde här 1 natt i maj 2024
Svar från The Management and Staff 6 maj 2024
Hello Gordon,We thank you for your feedback. We have made note of your concerns. We do hope to see you again.Regards

8/10 Bra

Olive

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was like home away from home. Friendly staff all around. Clean healthy surroundings, fresh air.
Bodde här 7 nätter i februari 2024
Svar från The Management and Staff 3 maj 2024
Dear Olive,We are quite happy that you enjoyed your stay with us. It was our pleasure serving you and we look forward to your next stay with us.Regards

10/10 Fantastiskt

Theresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very helpful and courteous. Loved the accommodations and the breakfasts were delicious. Thoroughly enjoyed my stay.
Bodde här 3 nätter i februari 2024
Svar från The Management and Staff 3 maj 2024
Hello Theresa,We are quite happy that you enjoyed your stay with us. It was our pleasure serving you and we look forward to your next stay with us.Regards

8/10 Bra

Rockelia, St Catherine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The overall service was good. I must say very clean and the ambiance was refreshing. Very tranquil. It was worth the stay
Bodde här 1 natt i mars 2024
Svar från The Management and Staff 29 apr. 2024
Hello Rockelia,We are thrilled you enjoyed your stay. Do come again real soon.Regards

10/10 Fantastiskt

Davina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Second time staying here! Loved it!
Bodde här 7 nätter i april 2024
Svar från The Management and Staff 22 apr. 2024
Greetings Davina,We look forward to your 3rd visit, as welcome you to your home away from home. We appreciate your feedback.Regards

10/10 Fantastiskt

Garry

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Cardiff hotel is a very wonderful hotel no to big and very friendly staff. I especially like the fact they have young people working their from the hospitality college next door. I would recommend and definitely Go back.
Bodde här 3 nätter i april 2024
Svar från The Management and Staff 16 apr. 2024
Dear Garry, We are thrilled you enjoyed your stay with us. We look forward to serving you the next time you are in our neck of the woods as they say. We appreciate your feedback which is important to us. Come again soon.Regards

10/10 Fantastiskt

Yene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place
Bodde här 3 nätter i mars 2024
Svar från The Management and Staff 16 apr. 2024
Hello Yene, We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us. Come again soon.Regards

8/10 Bra

Lunette

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location to mambee area and ocho Rios, property verry clean.
Bodde här 2 nätter i april 2024
Svar från The Management and Staff 8 apr. 2024
Dear Lunette,We thank you for your feedback which is important to us. We look forward to your next visit.Regards

10/10 Fantastiskt

Vijay

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place. Great price
Bodde här 2 nätter i mars 2024
Svar från The Management and Staff 8 apr. 2024
Hello Vijay,We thank you for your feedback which is important to us. We look forward to your next visit.Regards

10/10 Fantastiskt

Judy Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a nice quaint hotel away from the hustle and bustle. The grounds is very beautiful. Rooms are big with alot of space and the staff is very welcoming and helpful. I would stay here again if im looking for something low key and a non all inclusive stay.
Bodde här 1 natt i mars 2024
Svar från The Management and Staff 28 mars 2024
Greetings Judy Ann,We appreciate your feedback. We look forward to your next getaway!Regards

10/10 Fantastiskt

Simone

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från The Management and Staff 19 mars 2024
Dear Simone,We thank you for your feedback which is important to us. We are thrilled you enjoyed your stay with us. See you next time!

6/10 Okej

Diana

Gillade inte: Personal och service
Bodde här 3 nätter i mars 2024
Svar från The Management and Staff 22 apr. 2024
Thank you for your feedback.

8/10 Bra

Terence

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good customer service, reception and dining
Bodde här 1 natt i mars 2024
Svar från The Management and Staff 19 mars 2024
Dear Terence,We thank you for your feedback which is important to us. We are thrilled you enjoyed your stay with us. See you next time!Regards

10/10 Fantastiskt

Kimesha

Bodde här 2 nätter i mars 2024
Svar från The Management and Staff 8 apr. 2024
Dear Kimesha,We appreciate your feedback.Regards

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från The Management and Staff 6 mars 2024
Dear Mark,We thank you for your feedback!Regards

8/10 Bra

Junior

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time
Bodde här 2 nätter i februari 2024
Svar från The Management and Staff 14 feb. 2024
Dear Junior,We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us.Regards

8/10 Bra

Joanne

Reste i grupp
Gillade: Renlighet och personal och service
Property is dated, however the entire staff are very professional and friendly.
Svar från The Management and Staff 14 feb. 2024
Dear Joanne,We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us.Regards

6/10 Okej

Nigel

Reste med familjen
I would consider this a good place that is priced reasonably well. The staff was very friendly and helpful
Bodde här 7 nätter i februari 2024
Svar från The Management and Staff 14 feb. 2024
Dear Nigel,We appreciate your feedback which is important to us.Regards

8/10 Bra

Lloyd

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff ..even the ones in training were nice, friendly, attentive
Bodde här 3 nätter i januari 2024
Svar från The Management and Staff 29 jan. 2024
Dear Lloyd,We appreciate your feedback which is important to us. We look forward to seeing you soon.Regards

10/10 Fantastiskt

Lita

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent all-around value for your money.
. Warm hospitality and service. Staff members were very caring and attentive.
Bodde här 2 nätter i januari 2024
Svar från The Management and Staff 29 jan. 2024
Dear Lita,We appreciate your feedback which is important to us. We look forward to seeing you soon.Regards

8/10 Bra

Donovan

Gillade inte: Personal och service
General staff was friendly, however, the housekeeping service was very poor
Bodde här 2 nätter i januari 2024
Svar från The Management and Staff 29 jan. 2024
Dear Donovan,We appreciate your feedback which is important to us. We have made note of your concerns.We look forward to seeing you soon.Regards

8/10 Bra

Merlene

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

6/10 Okej

Amanda

Reste med sin partner
We stayed 1 night. The room was very clean and the staff was polite. Our room was over looking the road so we could hear a dog barking most of the night and cars passing. Also the food was not the best.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Lavlet, Toronto

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful
Bodde här 1 natt i december 2023

10/10 Fantastiskt

wayne

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Rayon

Affärsresenär, Reste med sin partner
It was ok
Bodde här 1 natt i december 2023

10/10 Fantastiskt

REYNALDO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The food was AMAZING!!! The room was super clean and neat. Friendly staff. I felt very safe and i slept in peace
Bodde här 2 nätter i november 2023
Svar från The Management and Staff 24 nov. 2023
Dear Reynaldo,We thank you for your feedback. We are thrilled that you enjoyed your stay with us. We hope to see you again soon!Regards

8/10 Bra

Erica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property with view of ocean
Bodde här 1 natt i november 2023
Svar från The Management and Staff 24 nov. 2023
Dear Erica,We appreciate your feedback. Please come again soon!Regards

10/10 Fantastiskt

LITA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Tovah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall it was a nice place. Peaceful & quiet. Clean property & site. We really enjoyed the calm & quietness of the property.
Bodde här 2 nätter i november 2023
Svar från The Management and Staff 24 nov. 2023
Dear Tovah,We appreciate your feedback. Please come again soon!Regards

10/10 Fantastiskt

John

Bodde här 6 nätter i september 2023

8/10 Bra

Sheila

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff went above and beyond to offer the best service. Very helpful,pleasant and gracious staff.
Bodde här 3 nätter i september 2023
Svar från The Management and Staff 26 sep. 2023
Dear Sheila,We are thrilled you had a great time with us. We appreciate your feedback.Regards

10/10 Fantastiskt

Deadra

Gillade: Renlighet och personal och service
The staff are very hospitable and friendly. They definitely take care of their guests. The bartender at the pool (Benjamin) is a delight and he has a great rapport with staff and guests.
Bodde här 3 nätter i september 2023
Svar från The Management and Staff 24 sep. 2023
Good day,We appreciate your feedback and we hope you will consider us for your next stay. Regards

8/10 Bra

Nadine

Bodde här 1 natt i augusti 2023
Svar från The Management and Staff 26 sep. 2023
We appreciate your feedback.Regards

4/10 Dåligt

Christopher

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
First off, updating is necessary, both online and facilities, but staff and chef at the restaurant are great! Cardiff Hall has small, uncomfortable beds, with dogs barking all night long. Facilities have not been updated to accommodate for the disabled, as there are stairs and steps all over. Pool is decent, but too close to the main entrance. Management staff lacks customer service skills.
Bodde här 3 nätter i augusti 2023
Svar från The Management and Staff 20 sep. 2023
We thank you for your feedback.Regards

8/10 Bra

Nichole

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från The Management and Staff 13 aug. 2023
We appreciate your feedback.

6/10 Okej

Gajanie

Reste i grupp
Gillade: Renlighet
Decent Stay, Food Is Good. No Safes In Any Room. Quiet Area. In-room refrigerator restocked every other day.
Bodde här 5 nätter i augusti 2023
Svar från The Management and Staff 9 aug. 2023
We appreciate your feedback.

10/10 Fantastiskt

Kevin

Bodde här 2 nätter i augusti 2023
Svar från The Management and Staff 26 sep. 2023
We appreciate your feedback.Regards

10/10 Fantastiskt

Eddie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Dinner and breakfast was great
Bodde här 1 natt i augusti 2023
Svar från The Management and Staff 13 aug. 2023
Hello Eddie,We appreciate your feedback. Come visit again real soon.Regards

6/10 Okej

Derrick

Bodde här 2 nätter i juli 2023
Svar från The Management and Staff 9 aug. 2023
We appreciate your feedback.

10/10 Fantastiskt

Mario

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Employees very friendly and professional.
Bodde här 5 nätter i juli 2023
Svar från The Management and Staff 31 juli 2023
Good day,We appreciate your feedback.Regards

8/10 Bra

Sonia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
July 2023 - Sonya I really liked the Cardiff. Staff was pleasant. The service was good. Like to see all the young people employed. Talk about the food- amazing!!! Authentic Jamaican food.. fried dumpling . Ackee & salt fish, green bananas, liver, . I would definitely stay again and recommend the Cardiff to friends
Bodde här 1 natt i juli 2023
Svar från The Management and Staff 4 juli 2023
Dear Sonya,Your feedback is important to us and as such, we thank you. We are happy you enjoyed your stay with us. We look forward to serving you again soon.Regards

10/10 Fantastiskt

Violet Petlin

Reste med sin partner
Cleanliness hospitality and food
Bodde här 7 nätter i juni 2023
Svar från The Management and Staff 4 juli 2023
Dear Violet,We are thrilled you are enjoying your stay with us. Thank you for choosing the Cardiff Hotel & Spa.Regards

8/10 Bra

Karl

Bodde här 4 nätter i juni 2023
Svar från The Management and Staff 9 aug. 2023
We appreciate your feedback.

8/10 Bra

Deana

Gillade: Renlighet och personal och service
The best thing about this hotel is the staff. All are super friendly and helpful. Front desk, restaurant, cleaners, all great. If you are looking for a bustling resort packed with tourists and entertainment, this is not the place. It was quiet and peaceful. Spa service, massage and facial were great. Nice gym, although a bit of pain to request opening every time you want to use. Only drawback, they were renovating a part of the hotel so room was close to street side. A dog, maybe next door, barked several hours every night. I am a light sleeper so very disruptive.
Svar från The Management and Staff 30 maj 2023
Good day Deana,We appreciate your feedback. We are thrilled you enjoyed your stay with us. We will work to address your areas of concern. Hope to see you again soon.Regards

8/10 Bra

Keresa

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The surroundings was very peaceful, and the breakfast was very good. I like the view of the city and the rooms are very spacious. However, I didn’t like that they were insects crawling about in the rooms. I don’t like that the security keeps asking me for my name and room number while clearly they should be better organized to retrieve this information
Bodde här 7 nätter i maj 2023
Svar från The Management and Staff 30 maj 2023
Good day Keresa,We appreciate your feedback. We are thrilled you enjoyed your stay with us. We will work to address your areas of concern. Hope to see you again soon.Regards

10/10 Fantastiskt

Rushell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The food and service is excellent. The staffs are friendly and the room is clean.
Bodde här 3 nätter i maj 2023
Svar från The Management and Staff 15 maj 2023
Dear Rushell,We thank you for your feedback. Please do come again soon.Regards

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel grounds are beautiful, quiet, calm, and relaxing. The spa treatments were soothing. The food was delicious and beautifully presented. The staff was friendly and helpful. The room was comfortable. Overall, my stay was peaceful.
Bodde här 9 nätter i april 2023
Svar från The Management and Staff 5 maj 2023
Hello Helen,We appreciate your feedback. We are happy you enjoyed your stay with us. See you soon!Regards

8/10 Bra

Carol

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean and quite The spa was great my massage and body scrub by Megan.But my nail technician was horrible
Bodde här 5 nätter i april 2023
Svar från The Management and Staff 1 maj 2023
Dear Carol,We thank you for your feedback which is important to us. We acknowledge your concern.Regards