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Recensioner av Crystal Inn Hotel & Suites Midvalley

3 out of 5
Crystal Inn Hotel & Suites Midvalley
818 E Winchester St, Murray, UT

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 1025 av 1787 recensioner" "
8 - Bra i betyg. 436 av 1787 recensioner" "
6 - Okej i betyg. 189 av 1787 recensioner" "
4 - Dåligt i betyg. 78 av 1787 recensioner" "
2 - Väldigt dåligt i betyg. 59 av 1787 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Nijaz Sedic

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean hotel. Plentiful hot breakfast Nice pool and hot tub.
Bodde här 2 nätter i maj 2024
Svar från Vanessa Gomez General Manager 21 maj 2024
Thank you for your kind review. We are happy to hear you were delighted by your stay, and we look forward to serving you again in the future.

6/10 Okej

Elijus

Reste med familjen
Gillade: Bekvämligheter
average reception service, overall average motel, breakfast was good
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 20 maj 2024
Thank you for your review. We take all feedback we receive seriously so we can continue to improve our services.

10/10 Fantastiskt

Russell

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked everything about this location. I will be recommending it to anyone looking for a hotel in the area.
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 20 maj 2024
Thank you for your kind review. We are happy to hear you were delighted with your stay and we look forward to serving you again in the future.

8/10 Bra

Fabricio

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
La piscina esta bastante bien. El jacuzzi muy bueno.
Bodde här 5 nätter i maj 2024
Svar från Vanessa Gomez General Manager 20 maj 2024
Thank you for your review.

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was really really good! Thanks for a clean stay, good food, and a hot tub that stayed open till 11pm. Definitely an amazing value
Bodde här 2 nätter i maj 2024
Svar från Vanessa Gomez General Manager 20 maj 2024
Thank you for your kind review. We are happy to hear that your stay was delightful and we look forward to serving you again in the future.

8/10 Bra

Yoshira

Gillade: Renlighet och personal och service
Bodde här 3 nätter i maj 2024
Svar från Vanessa Gomez General Manager 21 maj 2024
Thank you for your review.

8/10 Bra

Traci

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly. It was near events we were attending.
Bodde här 2 nätter i maj 2024
Svar från Vanessa Gomez General Manager 20 maj 2024
Thank you for your review. We look forward to serving you again in the future.

10/10 Fantastiskt

Kristy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed here several times and it has always been clean and friendly.
Bodde här 2 nätter i maj 2024
Svar från Vanessa Gomez General Manager 20 maj 2024
Thank you, we are happy to hear you had a good stay. We look forward to serving you again in the future.

10/10 Fantastiskt

Amirul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place to stay at reasonable price. Highly recommend it.
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 17 maj 2024
Thank you for your kind review. We look forward to serving you again in the future.

6/10 Okej

Hannah

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
The hotel was outdated but average. Our room specifically, the curtains didn’t fully close and were ripped, the shower leaked, and the room didn’t feel clean upon arrival. Felt like it was quickly put together, not actually wiped down etc. sheets and cushions had many stains. Pool was nice and empty but had no towels. Staff at front desk was quiet, not direct. Had an issue with my card and they didn’t tell me what was going on until after they swiped it and figured it out. Need better communication skills. Breakfast was average, could have more warm options. The area had construction but was overall nice, parking was easy. The overall stay was okay.
Bodde här 7 nätter i maj 2024
Svar från Vanessa Gomez General Manager 16 maj 2024
Thank you for taking the time to express your concerns. Our principal goal is to provide dependable service to each guest. Consequently, it’s disappointing to learn that your recent experience with us was less than satisfactory. Please accept my sincere apology for the difficulties you encountered during your stay. We take all feedback we receive seriously so we can continue to improve our services.

10/10 Fantastiskt

Nathan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome, the wife and I had a great time
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 13 maj 2024
Thank you for your kind review. We are happy to hear you had a good time, and we look forward to serving you again in the future.

8/10 Bra

jon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outside noise in the early morning hours
Bodde här 2 nätter i maj 2024
Svar från Vanessa Gomez General Manager 14 maj 2024
Thank you for your review. We take all feedback seriously so we can continue to improve our services.

10/10 Fantastiskt

Elke

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the cleanliness very much, it was very close to the highway but we slept like babies. Special shout-out to the breakfast lady, everything was clean and nicely presented. She checked the buffett several times while we were there.
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 13 maj 2024
Thank you for your kind review. We are happy you were well taken care of, and we look forward to serving you again in the future.

10/10 Fantastiskt

KENNETH

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always friendly and nice.
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 8 maj 2024
Thank you for your kind review. We look forward to serving you again in the future.

8/10 Bra

Denise

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice indoor pool and spa with salt water base. The "gym" was disappointing. The breakfast area was very nice, and clean. But the options were all refined sugar, more refined sugar, salty, refined white flour, powdered eggs, sausage, and instant coffee. There were apples and fresh cantaloupe. Not very healthy.
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 8 maj 2024
Thank you for your review. We take all feedback we receive seriously so we can continue to improve our services.

2/10 Väldigt dåligt

Rodney

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Front desk staff was great. Room was dirty and in need of repair. Curtain had holes, bedding was torn, hairy and stained, bathtub was dirty, furniture stained, there were socks by the side of the bed (Not ours) and floor needed to be vacuumed. I think had it been vacuumed the socks would have been found. So disappointing because this hotel had very good reviews. Cancelling future stay.
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 8 maj 2024
I am so very sorry for the trouble you experienced during your stay. We are in the business of delighting guests and not disappointing them. Thank you for responding to my email. We want you to know that we care about our property and our guests and we hope to make this right for you now and in the future.

8/10 Bra

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Vanessa Gomez General Manager 8 maj 2024
Thank you for your review.

10/10 Fantastiskt

Suzanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was just as described
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 8 maj 2024
Thank you for your review. We look forward to serving you again in the future.

10/10 Fantastiskt

Dean

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My goto place in Salt Lake City. Good breakfast and coffee is always available.
Bodde här 1 natt i maj 2024
Svar från Vanessa Gomez General Manager 8 maj 2024
Thank you for your kind review. We look forward to serving you again the future.

8/10 Bra

Sally

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was great and breakfast was good. The room was very clean but the elevator could use some attention. There is currently construction on the surrounding roads which makes access difficult.
Bodde här 4 nätter i april 2024
Svar från Vanessa Gomez General Manager 8 maj 2024
Thank you for your review. We take all feedback we receive seriously so we can continue to improve our services.

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly
Bodde här 1 natt i maj 2024
Svar från Jameson, Assistant General Manager 5 maj 2024
Hi Sandra We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

2/10 Väldigt dåligt

Pedro

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Couldn’t have more pillow, dirty, room smells like was never opened to get some fresh air, staff looks like don’t wanna be there, poor service. Plus they don’t have description about the food. My wife and I was traveling with our baby and she ate a potato with butter, she is dairy intolerant and my baby is allergic, so for our whole vacation, 5 days, he was crying a lot, with colic, not sleeping, he got sick.
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 8 maj 2024
I am so very sorry for the trouble you experienced during your stay. We are in the business of delighting guests and not disappointing them. We take all feedback we receive seriously so we can continue to improve our services.

10/10 Fantastiskt

Shelly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast was outstanding. Pool and gym was great.
Bodde här 2 nätter i maj 2024
Svar från Jameson, Assistant General Manager 5 maj 2024
Hi ShellyWe appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room was on first floor...easy to get to and very quiet even facing the parking lot. The staff was very helpful and kind! A delicious breakfast bar provided!
Bodde här 1 natt i maj 2024
Svar från Jameson, Assistant General Manager 5 maj 2024
Hi George,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

8/10 Bra

Liang

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
so far so good
Bodde här 1 natt i maj 2024
Svar från Jameson, Assistant General Manager 3 maj 2024
Hi Liang,We appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great. While feedback is never required, it is appreciated. We are always looking for ways to improve your future stays, and the future stays of other guests as well. We rely on feedback to make that happen. We look forward to serving you again soon.

10/10 Fantastiskt

Jeff

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good selection for breakfast. Staff was very friendly and helpfull. They told us where to park for extended stay with the trailer. Nice pool and hot tub great for after a long day riding.
Bodde här 1 natt i april 2024
Svar från Jameson, Assistant General Manager 3 maj 2024
Hi Jeff,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

8/10 Bra

Robert

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i maj 2024
Svar från Jameson, Assistant General Manager 3 maj 2024
Hi Robert,We appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great. While feedback is never required, it is appreciated. We are always looking for ways to improve your future stays, and the future stays of other guests as well. We rely on feedback to make that happen. We look forward to serving you again soon.

10/10 Fantastiskt

SET ISAAC

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buen hotel
Bodde här 5 nätter i april 2024
Svar från Vanessa Gomez General Manager 2 maj 2024
Thank you for your kind review.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 2 maj 2024
Thank you for your review.

10/10 Fantastiskt

douglas

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great value for my money. Breakfast was just right.
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 2 maj 2024
Thank you for your kind review. We are happy to hear you enjoyed breakfast. We look forward to serving you again in the future.

10/10 Fantastiskt

William

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nicely taken care of. Quiet location. Always feel welcomed.
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 2 maj 2024
Thank you for your kind review. We look forward to serving you again in the future.

10/10 Fantastiskt

Jaime

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 2 maj 2024
Thank you for your review. We look forward to serving you again in the future.

10/10 Fantastiskt

Debbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Liked the tub and toilet separate from the vanity!
Bodde här 2 nätter i april 2024
Svar från Vanessa Gomez General Manager 29 apr. 2024
Thank you for your review. We are happy to hear you enjoyed our amenities.

8/10 Bra

Tina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Na
Bodde här 3 nätter i april 2024
Svar från Vanessa Gomez General Manager 29 apr. 2024
Thank you for your review.

10/10 Fantastiskt

Amber

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the location! Super easy to get around! The staff has always been so kind! I stay here quite often for my sons dr appointment and have always been treated so good!
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 29 apr. 2024
Thank you for your kind review. We are delighted to hear that you have been well taken care of, and we look forward to serving you again in the future.

10/10 Fantastiskt

Denise

Gillade: Renlighet och boendets skick och faciliteter
Close to home
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 29 apr. 2024
Thank you for your review. We look forward to serving you again in the future.

10/10 Fantastiskt

Timothy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hot tub could have been a bit warmer. Would have loved more openness by the grill for the kids to play.
Bodde här 3 nätter i april 2024
Svar från Vanessa Gomez General Manager 29 apr. 2024
Thank you for your review. We take all feedback we receive seriously so we can continue to improve our services.

10/10 Fantastiskt

Richard

Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 17 maj 2024
Thank you for your review.

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place to stay, great value
Bodde här 1 natt i april 2024
Svar från Jameson, Assistant General Manager 27 apr. 2024
Hi EmilyWe appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service! Great amenities!
Bodde här 2 nätter i april 2024
Svar från Jameson, Assistant General Manager 27 apr. 2024
Hi Brian,We appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

8/10 Bra

Joan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Didnt like to ask for towels every day
Bodde här 2 nätter i april 2024
Svar från Jameson, Assistant General Manager 27 apr. 2024
Hi JoanWe appreciate your stay and review with us at Crystal Inn Hotel & Suites Midvalley. We are glad to know your stay was good, but we want to make it great. Your feedback will be taken into strong consideration as we work to improve your future stays, and the future stays of other guests. We appreciate the feedback to make this happen.We look forward to serving you again soon.

10/10 Fantastiskt

Joyce

Bodde här 2 nätter i april 2024
Svar från Vanessa Gomez General Manager 16 maj 2024
Thank you for your review.

10/10 Fantastiskt

Zhihong

Good
Bodde här 2 nätter i april 2024
Svar från Jameson, Assistant General Manager 27 apr. 2024
Hi ZhihongWe appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 Fantastiskt

Jeff

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, free extended parking. Nice comfortable rooms. Easy check in and out.
Bodde här 1 natt i april 2024
Svar från Jameson, Assistant General Manager 27 apr. 2024
Hi JeffWe appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 Fantastiskt

Mark

Gillade: Boendets skick och faciliteter
Nice check in , comfortable room!
Bodde här 1 natt i april 2024
Svar från Jameson, Assistant General Manager 27 apr. 2024
Hi MarkWe appreciate your stay with us at Crystal Inn Hotel & Suites Midvalley. We are proud to know we delighted you during your stay. Thank you for the review. We look forward to serving you again soon.

10/10 Fantastiskt

Kevin

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Vanessa Gomez General Manager 23 apr. 2024
Thank you for your review, we look forward to serving you again in the future.

10/10 Fantastiskt

HAROLD, REGINA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Large room, clean and very reasonably prices
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 23 apr. 2024
Thank you for your kind review, we look forward to serving you again in the future.

8/10 Bra

Kimberly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very nice however, the beds were very, very firm. It felt sort of like sleeping on the floor. It was not comfortable at all.
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 23 apr. 2024
Thank you for your review. We take all feed back we receive seriously so we can continue to improve our services.

6/10 Okej

Kraven, Johor Bahru

Affärsresenär
Gillade: Personal och service
Toilet get clogged. Not sure why is that. Air conditioning system too old school. Tv too old. Found out that bed sheets was actually installed upside down. Blanket was not comfy enough
Bodde här 5 nätter i april 2024
Svar från Vanessa Gomez General Manager 23 apr. 2024
We are sorry to hear you were not fully delighted with your stay. We take all feedback we receive seriously so we can continue to improve our services.

10/10 Fantastiskt

Sandra, Elko

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This Crystal Inn is my favorite. Friendly staff, always welcoming, clean, and comfortable.
Bodde här 1 natt i april 2024
Svar från Vanessa Gomez General Manager 23 apr. 2024
Thank you for your kind review, we look forward to serving you again in the future.