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Recensioner av The Grand America Hotel

5 out of 5
The Grand America Hotel
555 S Main St, Salt Lake City, UT

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 812 av 1007 recensioner" "
8 - Bra i betyg. 118 av 1007 recensioner" "
6 - Okej i betyg. 45 av 1007 recensioner" "
4 - Dåligt i betyg. 21 av 1007 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 1007 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
London feeling
Very good and spacious hotel with a feeling from a luxury London City hotel. Be careful ordering from the poolbarmenu - the poolgirl salted our tab!
Bodde här 1 natt i augusti 2023
Svar från The Grand America Hotel Team 6 sep. 2023
Dear Guest, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Dennis

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, walking distance to transportation and shopping.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Jennifer

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about the hotel was top notch. The spa services are amazing and I was really impressed with the massage table. Staff were so friendly and helpful.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Malinda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

4/10 Dåligt

Yuguo, Dalian

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I am on the floor where the pool is on this floor, full of smell when you walk out the elevator, and the noise from the pool facility make you hard to sleep, it doesn’t worth for $440 one night on this floor at all!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Lynn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and beautiful accomodations
Bodde här 5 nätter i maj 2024
Svar från The Grand America Hotel Team 9 maj 2024
Dear Lynn, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 Fantastiskt

Jack

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i maj 2024
Svar från The Grand America Hotel Team 6 maj 2024
Dear Jack, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.

10/10 Fantastiskt

Tyler Van

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean, staff was great
Bodde här 1 natt i maj 2024
Svar från The Grand America Hotel Team 6 maj 2024
Dear Tyler, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Liang

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 1 maj 2024
Dear Liang, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

8/10 Bra

Elizabeth

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean
Bodde här 2 nätter i april 2024
Svar från The Grand America Hotel Team 1 maj 2024
Dear Elizabeth, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Dawn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 26 apr. 2024
Dear Dawn, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 Fantastiskt

Theresa M

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the location. Staff, accomodations. Wish there was more dining options. Main lobby use to serve excellent lunch . That is missed
Bodde här 2 nätter i april 2024
Svar från The Grand America Hotel Team 25 apr. 2024
Dear Theresa, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Anthony

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Loved the executive suite.
Bodde här 3 nätter i april 2024
Svar från The Grand America Hotel Team 25 apr. 2024
Dear Anthony, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Tina, Belmont

Bodde här 1 natt i april 2024

8/10 Bra

Tina, Belmont

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property and grounds are vast and absolutely beautiful. Rooms are large, well appointed, and comfortable. With eating/drinking venues, spa, fitness center, and shopping, our stay was a great experience.
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 25 apr. 2024
Dear Tina, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.

10/10 Fantastiskt

Curtis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 25 apr. 2024
Dear Curtis, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 Fantastiskt

Larry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love our room and the service at the front desk was very helpful and friendly.
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 25 apr. 2024
Dear Larry, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Deanna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is amazing, it is stunning inside and outside. The staff is professional and friendly, the grounds are beautiful. Easy walk to restaurants, the trolley/bus and sight seeing. We will definitely stay here again.
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 19 apr. 2024
Dear Deanna. Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

2/10 Väldigt dåligt

jose

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I was first put in room #666 which the staff laughed about and said it was a good view room, which was not.. then I asked to be moved to a garden view room and he said no problem.. then moved to a cover of the hotel room with street view and a partial pool bien.. it was a joke to the staff that I didn’t not appreciate for the money we spent there.. disappointed
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 15 apr. 2024
Dear Jose, Thank you so much for your feedback. I appreciate your candor and letting us know about your experience. I apologize for the inconvenience. Please reach out to the hotel and request to speak with Chris Erickson, Hotel Manager and I will be happy to personally address our shortcomings during your recent stay.

10/10 Fantastiskt

Joe

Gillade: Renlighet och personal och service
Great place
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 15 apr. 2024
Dear Joe, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Brent

Reste med familjen
Beautiful hotel right in the middle of downtown SLC. Clean, well maintained and great customer service
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 15 apr. 2024
Dear Brent, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

8/10 Bra

Robert, Millcreek

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful and clean !!!
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 15 apr. 2024
Dear Robert, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

6/10 Okej

Alaysia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från The Grand America Hotel Team 10 apr. 2024
Dear Alaysia, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.

10/10 Fantastiskt

Jennifer Ann, Logan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel lives up to it's name, it is indeed Grand. We enjoyed our stay immensely. It was clean, beds were comfortable, the food was delicious. Will definitely be my place to stay.
Bodde här 2 nätter i april 2024
Svar från The Grand America Hotel Team 10 apr. 2024
Dear Jennifer, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Erich

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super clean
Bodde här 3 nätter i februari 2024
Svar från The Grand America Hotel Team 10 apr. 2024
Dear Erich, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very grand
Bodde här 1 natt i februari 2024
Svar från The Grand America Hotel Team 10 apr. 2024
Dear Justin, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Eduardo

Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 25 apr. 2024
Dear Eduardo, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is one of the most wonderful hotels in the country.
Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 1 apr. 2024
Dear John, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful, fun retreat!
Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 27 mars 2024
Dear Steven, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

yariv

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel. the rooms are large and the hotel is immaculate. lots and easy parking. We had a great time there.
Bodde här 3 nätter i mars 2024
Svar från The Grand America Hotel Team 27 mars 2024
Dear Yariv, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Joseph

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place. Had a large suite on 21st floor.
Bodde här 3 nätter i mars 2024
Svar från The Grand America Hotel Team 27 mars 2024
Dear Joseph, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

8/10 Bra

Greggory S.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was great very comfortable and welcoming. The linens and bed were great too. The only complaint I have is the 60 grit sandpaper that was there passing as toilet paper.
Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 19 mars 2024
Dear Greggory, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very attentive staff. Magnificent room. Excellent service at spa
Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 19 mars 2024
Dear Jose, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Ardeshir

Gillade: Renlighet, personal och service och boendets skick och faciliteter
One of the best hotel!!
Bodde här 3 nätter i mars 2024
Svar från The Grand America Hotel Team 19 mars 2024
Dear Ardeshir, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Julia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 14 mars 2024
Dear Julia, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 Fantastiskt

Lorena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente todo! Me encantó!
Bodde här 3 nätter i mars 2024
Svar från The Grand America Hotel Team 14 mars 2024
Querida Lorena,Gracias por tus comentarios. ¡Apreciamos su estadía con nosotros y esperamos poder servirle nuevamente en el futuro!

10/10 Fantastiskt

John

Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 1 apr. 2024
Dear John, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Stephanie

Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 27 mars 2024
Dear Stephanie, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 Fantastiskt

Cindy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property and rooms were beautiful. Some maintenance needs to be completed. The hotel is over 20 years old. The wallpaper is lifting from the seam in the bathroom. The paint is chipping off the trim on the vanity next to the bathtub. Both of the top drawers in the dresser and the night stand were cracked and broken. Caulk in the mirror trim has pulled away and needs to be replaced and the paint touched up. None of this is super obvious individually but together they show a lack of upkeep. The alarm clock has usb ports and electrical outlets. 1/2 of them didn’t work. My phone didn’t charge. On the positive side, the room was amazing. The bed was very comfortable, the linens and blankets were nice. The furniture is beautiful. The bathtub was my very favorite I used it twice. Room service was great! I ordered the Grand Breakfast. It was generously proportioned and nice and hot when I received it. The pitcher of hot chocolate was AMAZING! I don’t know the type of product used but I’ll probably call and ask. It was the best I’ve had. I really felt pampered and relaxed upon leaving. I’d love to return for another stay in the future.
Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 4 mars 2024
Dear Cindy. Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We are pleased to read that you found your time with us to be a great experience. I look forward to the privilege of welcoming you back to our hotel in the future!

10/10 Fantastiskt

David W

Reste med familjen
Gillade: Bekvämligheter
Great Valet front desk personnel
Bodde här 1 natt i mars 2024
Svar från The Grand America Hotel Team 4 mars 2024
Dear David, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Amanda

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This propert is gorgeous. Utilized the spa and indoor pool. Top tier facilities. I hope the doormen and valets are getting paid well, because they added a sense of security around the property.
Bodde här 2 nätter i januari 2024
Svar från The Grand America Hotel Team 4 mars 2024
Dear Amanda, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 Fantastiskt

Sharon, Murrieta

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property
Bodde här 3 nätter i januari 2024
Svar från Little America Salt Lake City 4 mars 2024
Dear Sharon, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från The Grand America Hotel Team 4 mars 2024
Dear Jennifer, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

ricardo

Bodde här 2 nätter i februari 2024
Svar från The Grand America Hotel Team 29 feb. 2024
Dear Ricardo, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Mary

Bodde här 3 nätter i februari 2024
Svar från The Grand America Hotel Team 21 mars 2024
Dear Mary, Thank you for your feedback. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från The Grand America Hotel Team 27 feb. 2024
Dear Michelle,We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 Fantastiskt

Christiaan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No outlets in the bathroom. Or anywhere near the coffeemaker, iron or hairdryer
Bodde här 1 natt i februari 2024
Svar från The Grand America Hotel Team 27 feb. 2024
Dear Christiaan, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

8/10 Bra

Harrison

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i februari 2024
Svar från The Grand America Hotel Team 27 feb. 2024
Dear Harrison, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.

10/10 Fantastiskt

Daniel, Austin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay! The property was clean and well appointed!
Bodde här 1 natt i februari 2024
Svar från The Grand America Hotel Team 27 feb. 2024
Dear Daniel, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

6/10 Okej

Timothy

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från The Grand America Hotel Team 27 feb. 2024
Dear Timothy, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.