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Recensioner av Crockett Hotel

3 out of 5
Crockett Hotel
320 Bonham, San Antonio, TX

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 972 av 1707 recensioner" "
8 - Bra i betyg. 441 av 1707 recensioner" "
6 - Okej i betyg. 172 av 1707 recensioner" "
4 - Dåligt i betyg. 72 av 1707 recensioner" "
2 - Väldigt dåligt i betyg. 50 av 1707 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Radhika

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good property.
Bodde här 1 natt i mars 2024

8/10 Bra

SUSAN

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay! The historic Crockett Hotel really put us in a great frame of mind for our Alamo tour - which was practically next door! We loved being able to walk to anything we wanted to do in the downtown area with no problem. Our King bedroom was a little small, but was nicely refurbished. The staff was friendly and was more than helpful with any questions we had. We would stay there again!
Bodde här 3 nätter i maj 2024

8/10 Bra

Marta, Harker Heights

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conveniently located downtown San Antonio near River Walk, shopping, dinning
Bodde här 1 natt i april 2024

8/10 Bra

Dawn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I usually stay at the Menger but wanted to see what the Crockett was like. I very much liked the room and the proximity to the Alamo. Most of the staff were lovely. The front desk is lacking in staff and our initial check-in was less than friendly. I also would like other travelers to be aware of the late, 4:00, check-in. Our room was not available until nearly that time. I felt like much of my time was wasted as I had to return to receive my room key. The front desk clerk at that time was Jesse. He was lovely.
Bodde här 1 natt i maj 2024

6/10 Okej

Veronica

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

David E

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo muy bien, excepto por la información del estacionamiento. El hotel no cuenta con estacionamiento propio, pero tienen un servicio adicional de valet parking que tiene un costo de $45.00 por noche, el cual es muy bueno y conveniente, pero creo que es información que se debería compartir previamente en expedia
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Alberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Always an amazing time
Bodde här 1 natt i maj 2024

6/10 Okej

Dora I

Gillade: Renlighet och boendets skick och faciliteter
The room was hot, the ac wasn't cooling good. I was disappointed with the price and no breakfast. Room was very small.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Roy

Affärsresenär, Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Building looks unique and is in a great condition. However my room was filled with mold. The fire shower system had mold on it as well as the ceiling. In the room there was a door to a closet with the hvac system. In the closet there was a ton of mold.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Jeremy

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Karina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay at the Crockett was everything we wanted and more! The location could not be beat, the tavern food was excellent, the staff were friendly and accommodating. I loved staying at a historic hotel rather than your run of the mill chain hotel that you can find anywhere. The rooms were comfortable, and everything we wanted was within walking distance. We will definitely return and highly recommend!
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Ascencion

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old building
Bodde här 2 nätter i maj 2024

6/10 Okej

Sam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location and history
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Lucy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would have like some breakfast options.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Valerie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to everything and walking distance to downtown attractions
Bodde här 1 natt i maj 2024
Svar från Eduardo Front Desk Supervisor 22 maj 2024
Valerie, we appreciate your rating of 5 out of 5. We are glad you enjoyed your stay with us. We value your feedback and your business.Look forward to seeing you again.

10/10 Fantastiskt

Reinaldo

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good for families
Bodde här 1 natt i maj 2024
Svar från Eduardo Front Desk Supervisor 22 maj 2024
Reinaldo, we appreciate your rating of 5 out of 5. We are glad you enjoyed your stay with us and we value your feedback..Hope to see you again at the Crockett Hotel.

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Emad

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, walkable distance to every where and good value for money.
Bodde här 5 nätter i mars 2024
Svar från Eduardo Front Desk Supervisor 22 maj 2024
Emad ,so glad to see your 5 out of 5 rating. We appreciate your business and feedback. We look forward to seeing you again here at the Crockett Hotel.

8/10 Bra

Kyle, Lubbock

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This historic hotel is well maintained. It is located across the street from the Alamo, and a block from the riverwalk. We enjoyed our stay and will stay there again.
Bodde här 3 nätter i april 2024
Svar från Eduardo Front Desk Supervisor 22 maj 2024
Kyle, we are glad you enjoyed your stay. We appreciate your feedback and rating of 4 out of 5. We look forward to seeing you again. Thank you for business.

10/10 Fantastiskt

Bianca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Downtown, valet!
Bodde här 1 natt i april 2024
Svar från Eduardo Front Desk Supervisor 22 maj 2024
Bianca, thank you for your 5 out of 5 rating. We appreciate your business and feedback. We are glad that you enjoyed your stay with us.

8/10 Bra

Motohiro

Affärsresenär
Gillade: Personal och service och bekvämligheter
Location is very good. Staff were very friendly. The hotel is relatively old, but I would stay there again if given the opportunity.
Bodde här 4 nätter i maj 2024
Svar från Eduardo Front Desk Supervisor 22 maj 2024
Moto Hiro we appreciate the rating of 4 out of 5 and thank you for business and feedback. We are glad you enjoyed your stay.

10/10 Fantastiskt

Taryna, HALLS HEAD

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay. The staff were lovely. The room was perfect for the two of us and we found the Crockett Tavern unrivalled for food and drinks.
Bodde här 3 nätter i maj 2024
Svar från Patricia Santiago, Hotel Manager 7 maj 2024
Hi Taryna!! Thank you for the great review. We are so glad you enjoy you stay here at the Historic Crockett Hotel. We love that you were able to have a meal at the Crockett Tavern. The waitstaff shoots for excellence and you have just added to their confidence. Thank you again, hope to see you soon

8/10 Bra

Debra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Du I dbx no
Bodde här 1 natt i maj 2024
Svar från Patricia Santiago, Hotel Manager 7 maj 2024
Debra,Thank you for your review. I am glad you enjoyed the Crockett Hotel during your stay. Thank you again and we look forward to welcoming you back in the not too distant future.

10/10 Fantastiskt

ANGELICA

Gillade: Renlighet och boendets skick och faciliteter
The front desk personnel is not too nice, but the valet personnel is great
Bodde här 3 nätter i april 2024
Svar från Patricia Santiago, Hotel Manager 7 maj 2024
Dear Angelica,Thank you for taking the time to share your feedback from your stay at our Crockett Hotel. I was disappointed to read the lapses of service you encountered at our front desk, during your stay and you deserved much better. On behalf of all of us, please accept my most sincere apologies. I have shared this with my staff so we can work on correcting this.We would welcome the opportunity to win back your confidence should your travels return you to San Antonio. Nothing would please us more than to make for a much better impression. Please feel free to contact me if I can be of service for an upcoming visit.

8/10 Bra

Laura

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice older hotel right next to the Alamo. Convenient to everything.
Bodde här 3 nätter i mars 2024
Svar från Jesse Butler, Front Desk Supervisor 4 maj 2024
Good Evening Laura,Thank you for taking the time to leave us a review. We are happy that you appreciate the historic nature of our hotel, and we definitely agree that there are many destinations to visit within walking distance of our hotel. We hope you choose to stay with us again in the near future, and have a wonderful day!

10/10 Fantastiskt

Julia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i april 2024
Svar från Eduardo Front Desk Supervisor 22 maj 2024
Thank you., Julia for the rating of 5 out of 5 and appreciate your feedback, We are glad you enjoyed your stay with us. Hope you will visit us again.

8/10 Bra

charlene

Gillade: Renlighet och personal och service
Construction made it difficukt to get around on foot & dusty
Bodde här 2 nätter i maj 2024
Svar från Patricia Santiago, Hotel Manager 4 maj 2024
Hello Charlene,Thank you for choosing the Historic Crockett Hotel, while visiting San Antonio, Texas. Currently the Alamo is undergoing revitalization. This includes construction on their education building. We apologize for the added dust and detours. We do hope you did get to enjoy the Tavern and Coffee Bar, located in the Hotel, as well as your sleeping accommodations met your expectations.

10/10 Fantastiskt

Yulia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and very nice room.
Bodde här 1 natt i mars 2024
Svar från Patricia Santiago, Hotel Manager 4 maj 2024
Hi Yulia,Thank you very much for sharing your review. We're thrilled you had such a great time at the Crockett Hotel. We hop to have you back soon!

10/10 Fantastiskt

Anja

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great check in experience with Michelle. She was very friendly and helpful.
Bodde här 1 natt i april 2024
Svar från Patricia Santiago, Hotel Manager 1 maj 2024
Anja,Thank you for choosing the Historic Crockett Hotel while visiting San Antonio. We are pleased you enjoyed your stay. Thank you again and we look forward to welcoming you back in the not-too-distant future.

6/10 Okej

Kyle, SARASOTA

Was good
Bodde här 2 nätter i april 2024
Svar från Patricia Santiago, Hotel Manager 1 maj 2024
Kyle,Thank you so much for your positive feedback! We're glad you had a great experience, and we hope to see you again in the near future.

8/10 Bra

Eva

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of our favorites
Bodde här 2 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 1 maj 2024
Good Afternoon Eva,We are honored to know that we are one of your favorite hotels! It warms out hearts that all of our hard efforts working at the Crockett Hotel is seen my wonderful guests like you. We hope you are having a wonderful day, and look forward to the next time you book your stay with us!

10/10 Fantastiskt

melanie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Historic place right by the Alamo. The a/c worked perfectly since it was rather warm. Everyone was friendly and helpful
Bodde här 4 nätter i april 2024
Svar från Eduardo Front Office Supervisor 28 apr. 2024
Melanie, we are glad that you enjoyed your stay here at the Crockett Hotel. Thank you for the feedback and appreciate the 5 out of 5 rating. We will await with our friendly faces to see you stay with us once again.

8/10 Bra

Bethany

Reste med sin partner
Gillade: Renlighet och personal och service
Staff was friendly, great location, hotel was clean & cute, felt safe, easy walking to the river walk and restaurants. Only complaint was that the shower did not regulate the water temp. Hot & cold alternated while taking a shower, a bit uncomfortably.
Bodde här 2 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 1 maj 2024
Good Afternoon Bethany,We are glad that the majority of your stay with our hotel was positive, however I wish we could have made it a perfect stay for you. Our hotel employs maintenance staff 24/7 that can go into your room to correct the water temperature issue. We are very sorry that you experienced this regardless, but if you come by Downtown San Antonio we hope you give us the opportunity to make it right and give you a perfect stay. Have a wonderful day!

10/10 Fantastiskt

Jose, Farwell

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The convenience to be a walking distance from the Alamo and quite a bit to see around. A lot of shopping, just enjoyable. Will definitely stay again at the Crockett if visiting San Antonio again!
Bodde här 3 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 1 maj 2024
Good Afternoon Jose,We are very pleased to hear that you will consider us next time you visit San Antonio. We will continue to maintain or exceed our hotel's quality of excellence, so you can have just as good of a time if not better next time you are here. Have yourself a wonderful day!

8/10 Bra

Valentina, Staten Island

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
$45 valet parking. If you’re going to go the cheap route in the river center parking garage be aware. Our car got our windows smashed in for an attempted burglary. They are not liable for anything that happens to your car either. Police didn’t even bother to come to the scene.
Bodde här 7 nätter i april 2024

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice area
Bodde här 2 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 4 maj 2024
Good Evening Robert,We appreciate the positive review you left us, and agree that the area around our hotel is very nice. We hope you return and make your next visit absolutely perfect!

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and very quiet
Bodde här 3 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 1 maj 2024
Afternoon Elizabeth,Thank you for taking the time to write this review. We're happy that your experience at our hotel met all of your expectations. We hope that you think about our using our hotel again next time you visit Downtown San Antonio!

10/10 Fantastiskt

Karthik, Woodinville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Jesse Butler, Front Desk Supervisor 1 maj 2024
Good Afternoon Karthik,Thank you for leaving a positive review! We hope you return soon, have yourself a great day!

10/10 Fantastiskt

Celia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was excellent!!!
Bodde här 3 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 1 maj 2024
Good Afternoon Celia,We are happy to hear that the room was up to your standards. Thank you for taking the time out of your day to write up a review about our hotel. We wish you a wonderful day, and hope to see you again in the near future!

10/10 Fantastiskt

Sandra Luz

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Most definitely will return. Beautiful place and surrounded by stores restaurants and the mall right across the street.
Bodde här 1 natt i april 2024
Svar från Jesse Butler, Front Desk Supervisor 1 maj 2024
Good Afternoon Sandra,Thank you for the great review. We are happy that your stay was great enough for you to plan on returning. Give us a call and we can absolutely help you set up your next reservation, have yourself a great day!

10/10 Fantastiskt

Hugh

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A nice size smaller hotel Great location walkable to Riverwalk attractions and the Alamo
Bodde här 2 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 24 apr. 2024
Good Afternoon,We are so thrilled to hear that you enjoyed your stay with us. The Crockett Hotel is definitely a great location for a comfortable stay, and just about every attraction in the heart of Downtown San Antonio is in a single direction from our hotel. We hope that our hotel is your choice for future stays, as there's so much more to explore.

8/10 Bra

Connie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We liked the valet parking - they were very polite and courteous. The room was very nice. The shower ran out of hot water too quick. Then we had cold water. Then the water would get too hot. The hotel staff was also polite and courteous. Thank you.
Bodde här 2 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 25 apr. 2024
Good Afternoon Connie,We are pleased that the majority of your stay was positive, however we sincerely apologize for the issue concerning the shower temperature fluctuations. The Crockett Hotel has an Engineering staff that works 24/7 around the clock that can assist with issues like this, and if not our Front Desk staff can see about finding you alternative rooms. We hope to see you again in the future so we can make this right by you, so you can have the perfect stay with us!

6/10 Okej

Steve

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från Jesse Butler, Front Desk Supervisor 25 apr. 2024
Good Afternoon Steve,Thank you for the review, and I apologize that you didn't have a perfect stay with us. Hopefully the next time you visit San Antonio you will allow us a chance to make it right by you, but regardless I wish you a wonderful day.

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 3 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 25 apr. 2024
Good afternoon John,We very much appreciate the review you have left with us, and are happy that the majority of your stay was positive. Hopefully the next time you are in the area, we can make it right for you and give you the perfect stay with us. Have an excellent day!

10/10 Fantastiskt

Blake

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay near the Alamo!
Bodde här 1 natt i april 2024
Svar från Jesse Butler, Front Desk Supervisor 24 apr. 2024
Good Afternoon,Thank you so much for the glowing review. While our hotel is right next to the Alamo, we are also right next to the Riverwalk and so many other attractions within Downtown San Antonio. Enjoy your day and we look forward to hosting your next visit to San Antonio!

10/10 Fantastiskt

Javier

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s was very beautiful and nice and clean
Bodde här 4 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 24 apr. 2024
Afternoon Javier,We take your compliments to heart, as our staff takes pride in the beauty of our hotel. Our housekeeping staff absolutely appreciates the compliments and acknowledgement of their work to make The Crockett Hotel a well-maintained Historic Hotel. Have yourself a wonderful day!

8/10 Bra

Denis

Reste med sin partner
Gillade: Renlighet och personal och service
Old property in need of upgrade.
Bodde här 2 nätter i april 2024
Svar från Eduardo Front Desk Supervisor 22 maj 2024
Denis, Thank you for review and appreciate for the 4 out of 5 rating. Thank you for your business and feedback.

8/10 Bra

Lyle, Hampton

Gillade: Boendets skick och faciliteter
Nice staff but rooms not serviced daily.
Bodde här 3 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 24 apr. 2024
Good Afternoon Lyle,Thank you for the compliment on our staff, and we are happy you enjoyed the majority of your stay. We apologize about our Room Cleaning policies, as they have changed back in 2020 in lieu of Health Safety Practices. We will work better to ensure that guests are informed that room cleaning services are available at check in, at no extra cost, on the day(s) you request as long as there aren't any guests in the room during the cleaning procedures. We hope you will stay with us in the future, have yourself a wonderful day!

10/10 Fantastiskt

Candace, Big Sandy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great historic place to stay.
Bodde här 3 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 24 apr. 2024
Greetings Candace,We are glad you enjoyed your stay with us! Thank you for the nice review, as being a Historic Hotel is definitely the #1 feature of our hotel thanks to the great history our hotel is dedicated towards. We look forward to any future stays you have with us in Downtown San Antonio.

10/10 Fantastiskt

Hollis, Seminole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and very nice staff!
Bodde här 3 nätter i april 2024
Svar från Jesse Butler, Front Desk Supervisor 24 apr. 2024
Howdy Hollis,Thank you for the great review, as we absolutely take pride in our staff. Especially our housekeeping staff as they are diligent in their work to maintain the clean state of our hotel. We hope to welcome your next visit to Downtown San Antonio!