Spelrum

Recensioner av Riverwalk Plaza

4 out of 5
Riverwalk Plaza
100 Villita Street, Dwyer/Main Plaza, San Antonio, TX

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 1698 av 3572 recensioner" "
8 - Bra i betyg. 899 av 3572 recensioner" "
6 - Okej i betyg. 506 av 3572 recensioner" "
4 - Dåligt i betyg. 233 av 3572 recensioner" "
2 - Väldigt dåligt i betyg. 236 av 3572 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Andreas

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 9 nätter i augusti 2022
Svar från lyssa 20 aug. 2022
We're always thrilled to hear when our guests have had a wonderful stay! Thank you so much for sharing your kind review and we hope to welcome you back soon.

10/10 Fantastiskt

Leslie Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente ubicación y servicio
Bodde här 2 nätter i maj 2024

6/10 Okej

Graciela

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I liked location and comfort. Walking distance to downtown.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the room - it was clean & comfy.
Bodde här 2 nätter i maj 2024

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was great and the restaurant and bar downstairs were great!
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
Dear James,Thank you for staying at the Riverwalk Plaza Hotel! We're delighted you enjoyed our convenient location and had a great experience at our restaurant and bar. Our team looks forward to welcoming you back soon!

10/10 Fantastiskt

Kerry

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love how it had a restaurant and coffee shop attached to it at the bottom, with its own valet services that leads into the lobby.
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
Dear Kerry,Thank you for providing your review of the Riverwalk Plaza Hotel. It is wonderful to hear you mention the convenience of our on-site restaurant, coffee shop, and valet service. We appreciate you highlighting these amenities, as they're designed to make your stay as comfortable and enjoyable as possible. We look forward to welcoming you back again soon.

8/10 Bra

Elaine, Bandera

Gillade: Boendets skick och faciliteter
The hotel was fine. It’s too far from with all the restaurants and shops are on the Riverwalk.
Bodde här 2 nätter i maj 2024
Svar från General Manager 20 maj 2024
It was a pleasure having you stay with us at the Riverwalk Plaza Hotel. Your feedback is very much appreciated and we thank you for taking the time to write to us. We hope you enjoyed your time in San Antonio.

10/10 Fantastiskt

Hanh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s worth spending time here. Pretty near to the River Walk. Totally recommend
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
Dear Hanh,Thank you for your recommendation of the Riverwalk Plaza Hotel! We're delighted you enjoyed your stay and look forward to welcoming you back for another satisfying visit.

10/10 Fantastiskt

David M.

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
What a phenomenal stay this was! After having to pick a new stay when our original plans didn’t work out, the Riverwalk Plaza did not disappoint. 10/10 experience and will certainly be back.
Bodde här 2 nätter i maj 2024
Svar från General Manager 20 maj 2024
Dear David M.,Thank you for taking a moment to share a review about your recent stay. We're thrilled to hear you enjoyed your visit with us. Reading your kind words brightens our day! Thanks again. We are excited for your next stay.

10/10 Fantastiskt

Rachelle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room is a bit small for the price but you can tell they try to take care of what they have. The tv, toilet, and light fixtures are a bit hit or miss when using but it’s extremely clean and the staff are great! Also the AC is pretty solid. It’s 90 out but the inside is a nice 74.
Bodde här 1 natt i maj 2024
Svar från General Manager 21 maj 2024
Dear Rachelle,Thank you for taking a moment to write a review and share your experience. It is a pleasure to learn you enjoyed your stay with us, particularly highlighting our commitment to cleanliness and friendly team members. Thank you for choosing to stay at the Riverwalk Plaza Hotel and we hope to welcome you back again soon.

10/10 Fantastiskt

Tammy Jean

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly!
Bodde här 4 nätter i maj 2024
Svar från General Manager 20 maj 2024
Dear Tammy Jean,Thank you for staying with us and for taking the time to share your review! We are delighted to hear that our friendly service added to the enjoyment of your visit. It was a pleasure to host you and we look forward to welcoming you back to the Riverwalk Plaza Hotel for another wonderful experience.

10/10 Fantastiskt

Brigit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

8/10 Bra

Les

Reste med familjen
Gillade: Renlighet och personal och service
Lobby was really nice. Room was okay. Some maintenance needed on bathroom
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
It was a pleasure hosting you at the Riverwalk Plaza Hotel. Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, your feedback on the areas we could improve on has been noted, and we will discuss as a team how we can improve for future guest visits. We would love to host you again sometime in the future to prove to you that we're capable of meeting your needs.

8/10 Bra

JoAn

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
The staff was friendly but not very knowledgeable about services. The business center computer and printer did not work, and the staff was unsure how to operate it. They did offer to let us use their office computer. Only one restaurant, staff was friendly but didn't know how to use a corkscrew. The fitness center was not open, and the pool furniture is dated.
Bodde här 3 nätter i maj 2024
Svar från General Manager 16 maj 2024
Dear JoAn,Thank you for your recent stay with us. Please accept our apologies for any disappointment in our amenities and the service you received during your visit. Your feedback will be used to continually improve upon our guests' experience. If your travels bring you back this way, know that we would be very grateful for the opportunity to serve you again.

10/10 Fantastiskt

Obrin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would go there again.
Bodde här 5 nätter i maj 2024
Svar från General Manager 16 maj 2024
Dear Obrin,Thank you for choosing the Riverwalk Plaza Hotel. Your endorsement means a lot to our team, and we look forward to welcoming you back for another enjoyable stay!

6/10 Okej

SMIT

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The bathroom sink was not working properly. The property is in bad shape but understandable since it’s a historical property
Bodde här 1 natt i maj 2024
Svar från General Manager 16 maj 2024
Although we're glad you had an overall pleasant stay with us, we are disappointed that some aspects fell short of your expectations. We are a historic property, so we appreciate your understanding. However, we strive to provide our guests with exceptional stays, so we will be sure to relay your concerns regarding the bathroom and the condition of our property to our team to ensure any opportunity for improvement is made swiftly. It was our pleasure to welcome you, and we hope you'll consider returning for a more extraordinary visit in the future.

4/10 Dåligt

Denee'

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
No hot water. Broken down things in room. No good alternative selection on restaurant. Coffee shop was excellent tho
Bodde här 1 natt i maj 2024
Svar från General Manager 14 maj 2024
Dear Denee',Thank you for your feedback. We are disappointed to hear about the issues with the maintenance of your room and our restaurant's menu. Rest assured, your insights are valued, and we will work to ensure improvements are made. It would be a pleasure to welcome you back for a much-improved experience.

4/10 Dåligt

CASSANDRA

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The safety measures taken to keep all guest safe, staff members were excellent!
Bodde här 2 nätter i maj 2024
Svar från General Manager 13 maj 2024
Dear James,We were happy to provide you with safe, welcoming accommodations, and we're glad you enjoyed your visit. If your adventures bring you back to the area, please come see us again at the Riverwalk Plaza Hotel!

6/10 Okej

Chris

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Francisco Javier

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 3 nätter i maj 2024
Svar från General Manager 13 maj 2024
Dear Francisco,Thank you for choosing the Riverwalk Plaza Hotel! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.

10/10 Fantastiskt

cassie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the greenery inside that was so unique
Bodde här 1 natt i maj 2024
Svar från General Manager 13 maj 2024
Dear Cassie,It was an honor to have you with us at the Riverwalk Plaza Hotel! The greenery inside the building is there to bring comfort to our guests as soon as they arrive, so hearing you find it unique means a lot to us. It was an honor to host you, and we can not wait to see you again!

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is very pleasant and welcoming. I felt very safe as the elevators and stair access could only be accessed with a room key. The bed was very comfortable too.
Bodde här 3 nätter i maj 2024
Svar från General Manager 13 maj 2024
Dear Susan,Thank you for your kind review! We're pleased that our team made you feel welcome and that our security features, including keycard access to the elevators and stairs, contributed to your sense of safety. It's also great to know that you found the bed comfortable. We look forward to welcoming you back to the Riverwalk Plaza Hotel for another secure and restful stay!

10/10 Fantastiskt

HECTOR

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome stay thank you,
Bodde här 1 natt i maj 2024
Svar från General Manager 13 maj 2024
Thank you for choosing to stay with us at the Riverwalk Plaza Hotel. We are thrilled to learn you enjoyed your stay and you are always welcome back.

2/10 Väldigt dåligt

Ashley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s alright, hidden fees tho
Bodde här 1 natt i maj 2024
Svar från General Manager 13 maj 2024
Dear Ashley,Thank you for your review. We certainly do not want our guests to be surprised by any unexpected charges, and we will do what we can to ensure we communicate our price more effectively. While we do have to add small mandatory costs such as hotel tax and Tourism Public Improvement District fees, we understand it's important guests are informed upfront. Thank you again for your feedback.

2/10 Väldigt dåligt

Erica

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
To begin, the hotel is advertised as “on the Riverwalk” which is true, however the part that the hotel resides on is completely empty of people, restaurants and commerce. The Riverwalk is more of a 5 minute walk away. Please do not upgrade your view to watch cars being broken into and homeless people sleep. The pool is advertised as open until 10pm, however two nights in a row we tried to get in at 8:30pm & it was locked. The first night, the manager came and unlocked it pretending that it was unlocked the whole time. We quickly realized on day two that they just lock it up early. We called down to have it unlocked & we told someone would come up however no one did. That was the last time we attempted that. The lobby is very nice. Barely air conditioned, the staff were dripping in sweat but it looked good. As soon as you arrive to the 4th floor, it’s like a different hotel. The carpets are very stained, the lighting is very dark and paint is peeling like crazy. The room was extremely outdated. Very small bathroom that you could barely walk in, horrible shower pressure, no smart TV & the apple TV wasn't connecting, one of the lights was out and even with all of the lamps combined, it was still very dark. The lighting was all different bulb types as well. The beds were like bricks. Also no where to hang towels so we went thru them like crazy. Lastly, the parking is NOT included! It is $37/night.
Bodde här 7 nätter i maj 2024
Svar från General Manager 13 maj 2024
Dear Erica,We want to take this opportunity to apologize that your stay was not up to standards. This is certainly not the unforgettable and relaxing experience our guests expect when booking with us, and we thank you for bringing these issues to our attention so we may address them. We make continuous efforts to improve our property and enhance the experience we bring our guests, and it's made possible thanks to feedback like yours. We thank you again for your feedback and hope you have a great day.

8/10 Bra

Mary a, Hollywood

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Na
Bodde här 3 nätter i maj 2024
Svar från General Manager 13 maj 2024
Dear Mary,Thank you for choosing to stay at the Riverwalk Plaza Hotel. We value your positive rating and hope you'll return.

10/10 Fantastiskt

javier

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Trenaeki

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really great service!
Bodde här 1 natt i maj 2024
Svar från General Manager 13 maj 2024
Dear Trenaeki,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back soon for another great stay at the Riverwalk Plaza Hotel.

10/10 Fantastiskt

Kris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Valet parking was easy. Frank and manager (Louis?) were awesome and accommodating
Bodde här 1 natt i maj 2024
Svar från General Manager 13 maj 2024
Dear Kris,Our valet parking is the cherry on top of our numerous offerings that make the Riverwalk Plaza Hotel the destination to book in San Antonio, and we want to thank you for your review. We'll pass your compliments on to Frank and Louis, and we hope you will visit us again.

2/10 Väldigt dåligt

Idonia

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The property is old and needs upgrading, the carpet in the halls looked disgusting, bathroom were too small, the rooms seriously need upgrading. No free parking whatsoever And we paid for a “Riverwalk view” when there was more parking lot insight this should not even be an extra charge.
Bodde här 1 natt i maj 2024
Svar från General Manager 10 maj 2024
Dear Idonia,Thank you for your review and for choosing to stay with us. We apologize for any inconveniences you experienced with our accommodations, facilities, or parking. Your feedback is important to us, and we will review your concerns in detail, correcting any deficiencies immediately. Again, thank you for staying with us, and it would be an honor to have you visit the next time you are in San Antonio.

6/10 Okej

Donnell

Gillade: Personal och service
Great!!
Bodde här 1 natt i maj 2024
Svar från General Manager 10 maj 2024
Dear Donnell,Thank you for your feedback! We're thrilled you had a great experience, but if there are any ways we can make your next stay even more enjoyable, please let us know.

8/10 Bra

Philip j

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, staff are friendly and courteous..
Bodde här 1 natt i maj 2024
Svar från General Manager 13 maj 2024
Dear Philip,Our top priorities are providing exceptional cleanliness and service, and we're delighted that we met your expectations. Thank you for sharing your positive experience with us, and we look forward to welcoming you back for another enjoyable stay at the Riverwalk Plaza Hotel.

4/10 Dåligt

Helayne

Gillade inte: Boendets skick och faciliteter
Rooms needed a lot of updating, problem w the shower that required two visits from maintenance, elevator problems where button wouldn’t work. Good location but need to do some major repairs in places. Internal rooms facing pool mean keeping your shades down all the time which makes the room pretty dark-
Bodde här 3 nätter i maj 2024
Svar från General Manager 10 maj 2024
Dear Helayne,We're sorry to hear about the issues you experienced during your stay. Your feedback is important to us, and we apologize for any inconvenience caused by the outdated rooms, shower problem, and elevator issues. We will address these concerns promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 Fantastiskt

Michael

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel
Bodde här 1 natt i maj 2024
Svar från General Manager 9 maj 2024
Dear Michael,With so many hotels to choose from, we are honored you selected the Riverwalk Plaza Hotel. Thank you for your feedback, and if your travels bring you back to the area, we would love another opportunity to host you.

6/10 Okej

Kevin

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Property was old and some of the amenities were not working. The on property restaurant was closed several times during dining hours,
Bodde här 3 nätter i april 2024
Svar från General Manager 9 maj 2024
Dear Kevin,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the age of the property and for any disappointment with the available amenities. Renovations are in process, and we appreciate your patience while we work to improve the property. Please come see us again when the updates are complete.

8/10 Bra

Sherry

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel is on the National Register of Historic Places. The hotel needs to be refreshed. The collection pan for the cooling system overflowed twice. They finally moved us to another room. There was a closet but no storage drawers. The hotel did get us some extra clothes hangers. It’s six stories and difficult to find when walking. Food in both the restaurant and coffee shop was very good. The staff was friendly and helpful. Our room wasn’t ADA compliant. I doubt I would stay there again.
Bodde här 5 nätter i april 2024
Svar från General Manager 9 maj 2024
Dear Sherry,We appreciated the opportunity to host you at the Riverwalk Plaza Hotel. It was our pleasure to serve you delicious food at our on-site restaurant. However, we apologize for the inconvenience with your room, and rest assured, our maintenance team will work to correct any issues. Despite this, we're pleased you found our team members friendly and helpful. We're grateful for your feedback, and we would be honored if you considered staying with us again.

8/10 Bra

Dana

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
We got about 2 hours before checkin at 4, had to pay 50 to get room early. Never had anyone charge an early arrival fee before but we were hot and tired as we passed a few hours walking around the Alamo. The valet parking was nice but we never got the car back out. Clean room, comfortable bed. Add a big area along the window that could have used a table and a couple of chairs. Bathroom was cramped and small. Nice hotel just seems to need a face lift!
Bodde här 2 nätter i april 2024
Svar från General Manager 7 maj 2024
Dear Dana,Thank you for your honest review. It was a pleasure having you as our guest recently! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. However, we regret that you were not fully satisfied with your experience. Please accept our apologies for any inconvenience caused by our policies. Your feedback regarding how your stay could have been better will be shared with our team for further consideration, as we are always seeking new ways to improve. Take care, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating.

8/10 Bra

Robert, Hamilton

Gillade: Personal och service
Great staff. Very responsive. Linens and bathroom are clean. There was a leak above the coffee area. Mostly good.
Bodde här 2 nätter i maj 2024
Svar från General Manager 6 maj 2024
Dear Robert,Thank you so much for taking the time to share your thoughts with us. We're delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations. Your feedback regarding the leak will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. It was truly a pleasure having you here, and we hope you return soon!

8/10 Bra

Susan, Red Deer

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is in a great location a very short walk to the Riverwalk. Staff friendly and helpful.
Bodde här 1 natt i maj 2024
Svar från General Manager 6 maj 2024
Dear Susan, We always enjoy hearing from our guests. It's great to know that our friendly staff and close proximity to the riverwalk helped make your visit memorable. The next time you're in the area, please come see us again.

2/10 Väldigt dåligt

Ausra

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were in shock when we saw the room after checking inn. Windows were facing pool where most of sitting furniture was broken, teared. Pool water didn’t look clean. Room itself was ok, just dirty- hair on the floor everywhere.. Hotel looked so poor in maintenance and so poor and disgusting because of lack of cleaning. We asked to change the room and it was totally not possible. Stuff claimed the hotel policy was terrible, that they hate it but they couldn’t do anything.
Bodde här 1 natt i april 2024
Svar från General Manager 6 maj 2024
Dear Ausra,Thank you for sharing your constructive feedback. We're sorry that your stay wasn't what you expected. Your thoughts are valuable, and our team will continue to work hard to keep our hotel clean and well-maintained. We're confident your next visit will be better, and we hope you'll give us a second chance.

10/10 Fantastiskt

Joseph A

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff was very friendly and helpful. Location was great.
Bodde här 5 nätter i april 2024
Svar från General Manager 6 maj 2024
Dear Joseph,We were happy to provide you with friendly, convenient accommodations, and we're glad you enjoyed your visit. If you're in the area again, please come back to see us at the Riverwalk Plaza Hotel!

8/10 Bra

Stanley, Orrington

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

8/10 Bra

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to Riverwalk. Comfotable beds. Could not find local TV channel guide.
Bodde här 2 nätter i maj 2024
Svar från General Manager 6 maj 2024
Dear Karen,Thank you for your feedback! We're glad you appreciated our proximity to the Riverwalk and found our beds comfortable. Your feedback is valued, and please know we are always available to assist while you are here. We hope to welcome you back to Riverwalk Plaza Hotel soon!

10/10 Fantastiskt

Jessica

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place to stay.
Bodde här 1 natt i april 2024
Svar från General Manager 3 maj 2024
Dear Jessica,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you here, and we hope you return soon.

10/10 Fantastiskt

Marco

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s our first visit to San Antonio and we love it.
Bodde här 1 natt i maj 2024
Svar från General Manager 3 maj 2024
Dear Marco,It was such a pleasure having you stay with us on your first trip to San Antonio. We're thrilled you thoroughly enjoyed your experience! Thank you for your perfect rating, and we hope you return soon.

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från General Manager 3 maj 2024
Dear Julie,We're delighted you had a positive experience at the Riverwalk Plaza Hotel. We strive to provide a comfortable atmosphere for all our guests, and we look forward to welcoming you back for another enjoyable stay!

10/10 Fantastiskt

Nicole

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice rooms and pool
Bodde här 1 natt i april 2024
Svar från General Manager 3 maj 2024
Dear Nicole,It was truly a pleasure to welcome you to the Riverwalk Plaza Hotel. We're thrilled to hear you had a positive experience, and that you appreciated our comfortable accommodations and the opportunity to enjoy the pool. Thank you for sharing your kind comments, and we hope to welcome you back the next time you're in the area.

2/10 Väldigt dåligt

Reinaldo

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mucho ruido al rededor las habitaciones se siente todo lo que pasa al rededor
Bodde här 4 nätter i april 2024
Svar från General Manager 3 maj 2024
Dear Reinaldo,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any issues with noise. Our staff is always happy to show you other available options. Should you be in the area again, please come back to see us.