Lobby

Recensioner av Hilton Garden Inn San Bernardino

3 out of 5
Hilton Garden Inn San Bernardino
1755 S Waterman Ave, San Bernardino, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 616 av 1001 recensioner" "
8 - Bra i betyg. 213 av 1001 recensioner" "
6 - Okej i betyg. 76 av 1001 recensioner" "
4 - Dåligt i betyg. 38 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 58 av 1001 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Cher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Area was nice and peaceful even though it was next to a major road. The property was clean and there was plenty of parking.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Joanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

6/10 Okej

Edward

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great place to stay, but at 4am we were woken up by the fire alarm. There was no fire. It’s great that their alarm works, but I like to be asleep at 4am. They had a technical problem at the time that caused the alarm to malfunction and I get that sometimes stuff happens, still waking up at 4am is not something that I ever want to do when I am trying to get some sleep.
Bodde här 2 nätter i april 2024
Svar från Scott 11 maj 2024
We do apologize about the fire alarm, it is truly something that we never want to happen.

10/10 Fantastiskt

Harold, El Cajon

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Okay, but not a great deal as charged for everything
Bodde här 1 natt i april 2024
Svar från Kevin_ Front Desk 8 maj 2024
Thank you for your time and feedback.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wouldve been good if front desk reminded me checkout was at noon not 11am lol but good hotel
Bodde här 1 natt i april 2024
Svar från Kevin_ Front Desk 8 maj 2024
We apologize for the inconvenience, thank you for your time and feedback. We are glad to hear we met your expectations. Looking forward to seeing you again.

2/10 Väldigt dåligt

ELIZABETE, SACRAMENTO

Gillade inte: Personal och service
Denied my son check in and just couldn’t care less about leaving him out on the street at night. Even though the reservation was in his name.
Bodde här 1 natt i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
We sincerely apologize for the for the inconvenience, unfortunately we are unable to check-in anyone under the age of 21. If you have any questions or concerns, please reach out to us at 909-806-4040.

10/10 Fantastiskt

Joanna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to check in and out. The parking was nice and close to the property. I saw lots of people cleaning all around the hotel, I liked that a lot. Friendly staff over the hotel.
Bodde här 1 natt i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bra

MARK J

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

angelina

Bodde här 1 natt i april 2024

10/10 Fantastiskt

walter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All great
Bodde här 2 nätter i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Väldigt dåligt

Alfredo

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Ester

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No free water
Bodde här 1 natt i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Rico

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place! Breakfast! Coffee!! Nice!!
Bodde här 2 nätter i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Ntaiya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing!! My husband and I always stay here
Bodde här 1 natt i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Maurice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing!
Bodde här 1 natt i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Julia

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They made me feel at home and appreciated
Bodde här 3 nätter i april 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bra

Rita J

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe, clean and comfortable. In room amenities were nice (iron and board, shampoo, body wash, lotion). Dining options (on property or off) was a plus.
Bodde här 2 nätter i mars 2024
Svar från Rebecca, Operations Manager 4 apr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel's comfortability and amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter!

8/10 Bra

Patricia, Las Vegas

Reste med familjen
Gillade: Personal och service och bekvämligheter
The staff was kind and professional
Bodde här 4 nätter i mars 2024
Svar från Rebecca, Operations Manager 3 apr. 2024
Thank you for taking a moment to share your experience. I am happy to hear that our staff was able to provide good customer service! We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Väldigt dåligt

Christina

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I was greeted very rudely along with rude dining. I was very hesitant to approach the conflict as I did not want my stay to be worse, I also came across roaches in my room. I spoke with management about all the issues with my stay
Bodde här 1 natt i mars 2024
Svar från Shari 26 mars 2024
Good morning Christina,Thank you for your review. We are very sorry about the issues that you experienced during your stay. We have changed our Pest Control to ensure our guests do not experience this issue in the future.

10/10 Fantastiskt

Sergio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A wonderful stay
Bodde här 1 natt i februari 2024
Svar från Shari 22 mars 2024
Thank you Sergio for giving us a 5 out of 5! We appreciate you and hope to see you again soon!

10/10 Fantastiskt

Anthony

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very nice.
Bodde här 1 natt i mars 2024
Svar från Shari 22 mars 2024
Thank you Anthony for giving us a 5 out of 5! We appreciate you and hope to see you again soon!

8/10 Bra

Lucinda

Bodde här 1 natt i mars 2024
Svar från Kevin_ Front Desk 30 apr. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Kim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a lovely hotel with impeccable staff...there was a collegiate event going on, so it could have been a little more quiet late at night and early in the morning, but we were pleased overall.
Bodde här 3 nätter i mars 2024
Svar från Rebecca, Operations Manager 20 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter and hope to see you again, soon!

10/10 Fantastiskt

vanesa

Bodde här 1 natt i mars 2024
Svar från Rebecca, Operations Manager 3 apr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Tomas

Reste med sin partner
Great staff, very professional and customer oriented.
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 20 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter and hope to see you again, soon!

10/10 Fantastiskt

Amro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 17 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter and hope to see you again, soon!

10/10 Fantastiskt

Jorge

Exelente
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 17 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter and hope to see you again, soon!

10/10 Fantastiskt

Leandrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you for the stay
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 26 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Denise

Bodde här 1 natt i februari 2024
Svar från Shari 22 mars 2024
Thank you Denise for giving us a 5 out of 5! We appreciate you and hope to see you again soon!

8/10 Bra

Ramiro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 26 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 Dåligt

Jimmy

Affärsresenär, Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Not enough parking. Sheets smell old. Room need air freshener.
Bodde här 1 natt i februari 2024
Svar från Shari 20 feb. 2024
Thank you for your review. We do apologize that we do not have enough parking, our parking lot has enough spots for every room to have 1 vehicle. We will check to to make sure our dryer baars are working to ensure fresh smelling sheets.

8/10 Bra

John

Bodde här 1 natt i februari 2024
Svar från Shari 22 mars 2024
Thank you John for giving us a 4 out of 5! We appreciate you and hope to see you again soon!

10/10 Fantastiskt

Mahdi

Bodde här 3 nätter i februari 2024
Svar från Shari 22 mars 2024
Thank you Mahdi for giving us a 5 out of 5! We appreciate you and hope to see you again soon!

10/10 Fantastiskt

cesar, Littlerock

Bodde här 2 nätter i februari 2024
Svar från Shari 22 mars 2024
Thank you Cesar for giving us a 5 out of 5! We appreciate you and hope to see you again soon!

6/10 Okej

Bingheng

Reste med familjen
Gillade: Renlighet och personal och service
The air conditioner is very noisy during my sleep, I have to turn it off.
Bodde här 1 natt i februari 2024
Svar från Shari 13 feb. 2024
We are so sorry to hear that your Air Conditioner was noisy. We will definitely have our Maintenance team make sure all air conditioners are running properly.We hope to see you on your next trip to San Bernardino

8/10 Bra

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Shari 13 feb. 2024
Thank you Jessica for giving the Hilton Garden Inn San Bernardino 4 out of 5!We hope to see you again soon!

10/10 Fantastiskt

Juan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very happy with my stay thank you staff were great all we go back to this place every time we visit san Bernardino
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 12 feb. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Cristian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Extremely clean room. Personal very friendly. We tried their very affordable breakfast and we loved it. They have a small breakfast buffet and also continental until 11 am which is amazing and very affordable.
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 12 feb. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bra

Randy

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Shari 13 feb. 2024
Thank you Randy for giving the Hilton Garden Inn San Bernardino 8 out of 10!We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay.
Second time staying here, and I honestly had forgotten how nice it was. From the bar that has happy hour, to the cleanliness of the whole building from the moment you step in. The whirlpool spa tub is spacious and well worth it if you’re looking to relax. Definitely recommend the location.
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 12 feb. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Xochitl

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service was excellent
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 12 feb. 2024
General Thank youThank you for taking a moment to share your experience. I am happy to hear you found the staff's customer service to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bra

Michelle

Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 5 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Rebecca, Operations Manager 5 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Maria, Pico Rivera

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The brunch was delicious for $14.99.
Bodde här 1 natt i januari 2024
Svar från Rebecca, Operations Manager 26 jan. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel's breakfast to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bra

Alfred

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Rebecca, Operations Manager 16 jan. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bra

Shelley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Rebecca, Operations Manager 16 jan. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Ariana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Rebecca, Operations Manager 13 jan. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bra

Hui Y

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Rebecca, Operations Manager 13 jan. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Fantastiskt

Denise

Bodde här 1 natt i december 2023
Svar från Rebecca, Operations Manager 5 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and its amenities to your liking. We look forward to welcoming you back in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Okej

john

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Shari 8 dec. 2023
Thank you for your feedback John. I am sorry we did not meet your expectations.Our staff will work really hard to ensure your next stay is a 10.