Standardrum - 1 kingsize-säng | Italienska Frette-lakan, sängtillbehör av högsta kvalitet och duntäcken
Se tillgänglighet

Recensioner av Keating Hotel

3 out of 5
Keating Hotel
432 F St, San Diego, CA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 385 av 937 recensioner" "
8 - Bra i betyg. 282 av 937 recensioner" "
6 - Okej i betyg. 146 av 937 recensioner" "
4 - Dåligt i betyg. 60 av 937 recensioner" "
2 - Väldigt dåligt i betyg. 64 av 937 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

7,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

Recensioner

6/10 Okej

Markus

Gillade inte: Boendets skick och faciliteter
Not up to standard...
The room was not as according to the pictures/description. It was missing water bottles and was quite worn out. And a quite badly attempt to be premium...
Bodde här 1 natt i november 2019
Svar från Denzel Harris 22 nov. 2019
Markus, Isaiah, Thank you for taking a moment from your day to comment on your most recent stay here at the Keating Hotel. We are sorry our hotel did not meet your standards for a independent boutique property. We would love to talk more about the specifics of the photos and the description of the property you found issue with. We wish you the best in your future travels and look forward to continuing this conversation.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2018
Svar från Adam Della Rocca 12 jan. 2019
Anon, Thank you for your 5 of 5 rating, we appreciate you taking the time to review the property. All the best!

8/10 Bra

Henrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect location
All in all great experience. Try to keep out of the room(s) located straight above the pub.
Svar från Adam Della Rocca 16 maj 2018
Henrik, We're happy to hear you enjoyed the Keating experience while here with us. We are working on a solution to help suppress the noise emitting from outside the hotel. We would love to host you again when you are in the area. Until then safe travels!

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Svar från Adam Della Rocca 31 maj 2018
Anonymous, Thank you for taking the time to review our property. We hope you decide to visit us again soon!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Adam Della Rocca 31 maj 2018
Anonymous, Thank you for taking the time to review our property. We are appreciate our customers voices. Hope you decide to visit us again soon!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Adam Della Rocca 31 maj 2018
Anonymous, Thank you for taking the time to review our property. We are appreciate our customers voices. Hope you decide to visit us again soon!

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Bra läge
Trendigt hotell med perfekt läge.
Svar från Adam Della Rocca 31 maj 2018
Anonymous, Thank you for taking the time to review our property. We all appreciate our customers voices. Hope you decide to visit us again soon!

8/10 Bra

Stéphane, Gaslamp Quarter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt läge
Hotellet ligger mitt i "Gaslamp Quarter" omgiven av många trevliga restauranger och barer! Det var bekvämt och rent och personalen var mycket servicminded!

8/10 Bra

Stéphane, Gaslamp Quarter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättebra läge
Hotellet ligger mitt i "Gaslamp Quarter" omgivet av många trevliga och bra restauranger och barer! Renligt och bekvämt samt mycket trevlig och serviceminded personal!

10/10 Fantastiskt

Maria och Martin, Värnamo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Modernt hotell med utmärkt läge
Spenderade en natt i San Diego under en längre USA-vistelse. Bokade detta hotell då vi tyckte att det var ett bra pris för att bo mitt i smeten och blev verkligen inte besvikna. Modernt stuk på rummet och en fantastisk dusch. Som grädden på moset också bra toalettartiklar! Ett litet observandum är att toalett och dusch inte är så diskreta/privata och att rummen därför kanske inte är optimala att dela med någon man inte känner så väl. Parkeringen kostade 35 dollar för en natt. Rekommenderas verkligen!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt läge
Mitt i city med närhet till allt, shopping, restauranger Petco park etc. Häftigt hotell med härlig stil.

8/10 Bra

Mikke, Malmö

Gillade: Renlighet, personal och service och rummets bekvämlighet
Erotic hotel
Perfekt läge, erotik inspirerat hotel m stångbar i källaren

10/10 Fantastiskt

Par från Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt läge i gaslamp district. Hotellet ligger i en kulturbyggnad från 1890, designhotell med mycket vänlig personal. Rummet var mycket modernt designat. I närheten finns många trevliga restauranger och pubar.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice design
I am happy that I booked the hotel in the website; if I had seen the lobby, I hadn't wanted to stay there. The rooms were nice loft design but the entrance looked like a bordell, specially now with the halloween decorations. I had my doubts when entering the red lobby. But it turned to be nice personnel and beautiful room, so I am satisfied. The price was overrated to compared with other 5 star hotels at the area

10/10 Fantastiskt

roger, stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
personalen
Ett extra plus till personalen, som är väldigt trevlig. Rummet var coolt, modernt och välutrustat med högsta kvalitet på utrustning

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
it was so so
Our stay at the keating hotel was ok . The customer service was amazing!!! Our room was dirty dusty and super small expected more since the photos online looked so fancy and clean . The location was also great and close to all the bars .
Bodde här 2 nätter i mars 2020

6/10 Okej

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Great staff, bad room condition
The service was amazing, we were upgraded rooms for our anniversary. The staff was kind and friendly, and we had fast delivery of ice to our room. Overall the staff is what made our trip very special, plus you can’t beat this location- it is central to downtown and a walking distance to everything. Unfortunately, the room itself was very run down, the windows were filthy and the blinds were falling apart. The white “pane” over the window was broken and did not close the entire way, making the hotel room ridiculously loud at night, and early in the morning. Additionally, the bathroom was dirty and the toilets didn’t flush, and the furniture looked worse for the ware. I don’t know if I would return to this hotel until the rooms have been renovated.
Bodde här 2 nätter i mars 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i mars 2020

4/10 Dåligt

Verifierad resenär

Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Krista

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and super nice staff. The rooms are comfortable— especially the beds — and it has a mince vibe. I would stay here again.
Bodde här 1 natt i mars 2020

8/10 Bra

Heather

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2020

6/10 Okej

Verifierad resenär

Bodde här 3 nätter i mars 2020

8/10 Bra

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only thing that was a bit inconvenient was no doors on the shower area. Me and my colleague were sharing a room, and it was really inconvenient for us to go into the shower and/or use the washbasin at the same time. Even if there is a curtain on the area, that would be great.
Bodde här 5 nätter i februari 2020

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
部屋の設備の使い勝手が良くない。 シャワーは部屋の中に簡単に仕切りを作っているだけで、水が床に流れ出す。 洗面台は蛇口が絶妙に悪い位置にあるので、使いづらい。また、水が周りに跳ねる、もしくは飛び散る。 テレビは壁掛けなのは良いが、埃が溜まっているのがよくわかるので清潔感が全くない。
Bodde här 5 nätter i februari 2020

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recomendable
Buen servicio y excelente locacion!
Bodde här 1 natt i februari 2020
Svar från Matthew H. 4 mars 2020
Anonymous, ¡Gracias por tu gran comentario!

6/10 Okej

James, Lake Arrowhead

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Location was great for our plans. Some staff did well while others fell short. Room next door had very loud party going all night and it was impossible to get a good nights sleep. Two complaints in the middle of the night to front desk were addressed but with poor results . Would have tried to move rooms but it was 3am. Management only removed 25$ service fee for all the trouble. I worked in hospitality industry for over 20 years and that’s not how you get people back. Keating you have hope but management in my opinion needs to smooth over guest complaints better and maybe you need some real security instead of a group of young employees trying to quiet a drunken mob.
Bodde här 1 natt i februari 2020

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room smelled like mould. The shower didn’t work. The elevator sensor was broken and smashed my hand and phone.
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Brittni

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Pete’n’pfeiff, Kamloops bc Canada

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, penthouse was the coolest room we’ve stayed in, in years.
Bodde här 5 nätter i februari 2020

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2020

10/10 Fantastiskt

Tamara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2020
Svar från Matthew H. 2 mars 2020
Anonymous, We apologize for failing on first impression. We hope you the best in your future travels to San Diego.

4/10 Dåligt

Verifierad resenär

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2020
Svar från Matthew 8 feb. 2020
Anonymous, We apologize for disappointing you during your stay. If you could reach out to us so we can get a better understanding of your rating we would love to hear your feedback. Thank you!

8/10 Bra

JOHN, Atlanta, Georgia

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
We liked the proximity to everything in the area, the uniqueness of the room’s decor, and the front desk staff was responsive. However, the housekeeping staff lack detail and generally was inconsistent with details.
Bodde här 5 nätter i januari 2020
Svar från Matthew 8 feb. 2020
JOHN, Thank you for taking time to review our property. I will apologize for our housekeeping staff being inconsistent during your stay. We have a high standard when it comes to housekeeping and it seems we failed you here so again, I apologize. We wish you the best in your future travels.

2/10 Väldigt dåligt

Daniel

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The hotel room was unsanitary and uninviting. There were holes in the walls, mold, rust, dust and dirt — nothing was clean. Wouldn’t want to step in the shower. We left immediately, were refused a refund and booked elsewhere. The Courtyard Marriott was a little cheaper per night and a million times better. The potential of double paying for our trip was preferable to staying at the Keating. The health department should check it out.
Rust/mold on the closet door
Grime in the corner
Excessive grime in the corner
Bodde här 3 nätter i januari 2020
Svar från Matthew 8 feb. 2020
Daniel, We apologize that we failed you on first impression. I will inform you that this is not the standard of our hotel and as of now, these issues have been corrected. Thank you for your honest review, and we wish you the best in your travels.

10/10 Fantastiskt

Rance

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Red Rugs & Black Walls
Besides the elevator sounding like it was going to break down every time I was on it I enjoyed this hotel! Great location if you're trying to enjoy the San Diego nightlife.
Bodde här 1 natt i januari 2020
Svar från Matthew H. 2 mars 2020
Rance, Thank you for your 10 out of 10 review! We appreciate your feedback; Elevator is one of the oldest in San Diego which is the reason for the sound. We welcome you back next time you're in San Diego.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2020
Svar från Matthew H. 2 mars 2020
Anonymous, Thank you for reviewing our property! We wish you best in your future travels.

4/10 Dåligt

Nicole

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Loud
Unfortunately the sleek design of my hotel room was actually a painted concrete floor-- the kind people have in basements, not bedrooms. The problem is, with a bare floor and no curtains, the room had zero sound dampening elements. This meant hearing the people above me walking around when they were in their room, plus hearing the pounding bass and dj on the mic from over at Coyote Ugly. Staff eventually gave me earplugs to help with the noise, which is a poor solution to the design issue. Secondly, the vents faced directly at the pillows on the bed so the air conditioning blew in my face whenever it kicked on. Everyone who worked there was incredibly nice, but look elsewhere for a comfortable stay.
Bodde här 3 nätter i januari 2020

10/10 Fantastiskt

Eduardo

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019
Svar från Matthew 9 jan. 2020
Eduardo, Thank you for your 10 out of 10 review. We are thankful that we were able to host you and give you a fantastic stay. Hope to host you again in the future!

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was sort of a locker room with a bed in it, No carpet on the floor, The shower is in the bedroom, there was a mini bar with no price list and just a few scattered items. There is a fancy espresso machine in the room but only decaf espresso? No coffee in the lobby, the room keys would only work once and then you had to go down to the desk to get new ones. Glass ware in the room was spotted and dirty. TV and light switches were overly complicated, no reading lights on the night stands so you would have to get out of bed to turn off the lights if you were reading before bed... Weird place....and not in a good way!
Bodde här 1 natt i januari 2020
Svar från Matthew H. 9 jan. 2020
Anon, The Keating Hotel is a boutique hotel that differs from the rest. Our coated concrete floors is to ensure our floors stay clean and sanitized for our guests; Rooms are loft type hence the shower being in the room. Housekeeping does strive to keep our room cleanliness top notch, so I apologized that we failed you on the glass ware. We understand this was a bad first impression, and hope the best in your future travels.

6/10 Okej

Daniel

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i januari 2020
Svar från Matthew H 9 jan. 2020
Daniel, Thank you for taking the time to give your review on our property. We would love to know what specific areas of the hotel we can improve on so we are aware. We wish you the best in your future travels.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful service from the front desk staff.
We arrived early and attempted to check in early but they were completely sold out and had no room to put us up in. We did have a walking tour of the Gaslamp district that was going to start soon and take until mid afternoon. the front desk staff graciously held our bags until our room was ready, upgraded our room, called us to let us know that the room was ready and our bags were already in the space, helped us with directions, and were wonderful and quick at check out. Thank you Keating Hotel Team!
Bodde här 2 nätter i december 2019
Svar från Matthew 9 jan. 2020
Michael, Thank you for your amazing review about our Keating Team. We are very thankful to have a front desk team that gives our guests a fantastic stay from start to finish. Hope to host you again in your future travels!

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Meh.
Service was pretty solid but that was the only real plus. Windows didn't operate properly so closing the blinds to the room were near impossible. We also had a handful of pantry moths in the room, a couple of which were smashed on the bed under a heavy throw. The floor looked fairly clean but was obviously dirty if you set foot on it barefoot or in socks. Tv is set up so you can't bring a roku or firestick. The hotel did a good job making the street noise bearable, but my God could you hear every word of your neighbors conversation, and the steel countertops plus the thin walls make everything your neighbor does annoying. I wouldn't recommend booking here at all if your a lighter sleeper or easily annoyed cause you'll have a rough night 100%. If you just want a convenient place to pass out at 4-5 am after a night of drinking that checks a lot of the boxes this place is fine. Staff seemed to respond quickly to my concerns.
Bodde här 1 natt i december 2019
Svar från Matthew 9 jan. 2020
Anon, We apologize for the cleanliness of your room, as this is not the standard we hold our housekeeping to. As for the noise with other guests, had we known we could have moved you rooms or had them quiet down. We apologize that your stay was not great, and wish you well in your future travels.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2019
Svar från Matthew Hall 9 jan. 2020
Anon, We at the Keating Hotel are grateful for your 5 out 5 review for our property. We are glad we had the opportunity to host you and hope we will again next time you are in San Diego.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i december 2019
Svar från Matthew Hall 9 jan. 2020
Anon, Thank you for reviewing our property. We are thankful to have received a 5 out of 5 review from you and from all of our staff, Thank you. We hope to host you again in the near future!

4/10 Dåligt

William

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
We arrived 2 hours early for check in, my daughter had an interview for a residency at the University of San Diego a little boy. We needed to get into the room as soon as possible. A manager or viewed with me and raised his voice was very unprofessional and charge me $50 to get in to the room to hours early. The room is already in the hotel was not in Pasadena they have vacancy. He still insisted and 14 $50 to check in to hours early. He put us in a room Overlooking a roof with air conditioners in the trash was under an hour window and every morning at 5 AM the trash truck came and was very very loud. We paid for a Cityview that we did not get it. The room was not very clean. We came back one day at 3 o’clock after leaving early in the morning in our room was not clean they skipped it. The gentleman at the desk were very pleasant the manager named Jeff was very very rude and unprofessional. Will not stay there ever again.
Bodde här 3 nätter i december 2019
Svar från Denzel Harris 25 dec. 2019
William, Thank you for taking a moment from your day to comment on your most recent stay here at the Keating Hotel. We are sorry our hotel did not meet your standards for a independent boutique property. We are sorry if at any point you felt disrespected or undermined as that is not the standard we hold our team to. We wish you the best in your future travels!

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019
Svar från Denzel Harris 25 dec. 2019
Michael, Thank you so very much for reviewing the property. We truly appreciate the 10 of 10 rating you have given us following your time here with us. We hope to host you again soon and wish you the very best in your travels!

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Denzel Harris 20 dec. 2019
David, Thank you so much for taking a moment to provide some feedback following your most recent stay here with us. We truly appreciate your 8 of 10 rating. Here's to a happy holiday season!