Utsikt mot staden

Recensioner av Hotel Spero at Union Square

4 out of 5
Hotel Spero at Union Square
405 Taylor St, San Francisco, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 647 av 1001 recensioner" "
8 - Bra i betyg. 238 av 1001 recensioner" "
6 - Okej i betyg. 62 av 1001 recensioner" "
4 - Dåligt i betyg. 24 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 1001 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Daniel

Bodde här 1 natt i november 2023
Svar från Customer Service 18 nov. 2023
Daniel, it's fantastic to hear that your experience at Hotel Spero was positive. Our team members aim to provide a wonderful stay, and we're delighted that we could deliver. We gratefully look forward to your next visit.

10/10 Fantastiskt

Martin

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från Customer Service 13 apr. 2023
Thanks for the perfect rating, Martin!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hotel Spero.

6/10 Okej

Ann-Cathrin

Gillade inte: Boendets skick och faciliteter
Höll inte våra förväntningar
Hade höga förväntningar, blev besvikna. Slitet och inte mycket service eller Boutiqe hotel utbud. åt på Jaspers 2 gånger och det var lång väntan. andra gången extrem väntan och halv kall mat. Hotellet var väldigt kallt. Rumet vi upgraderade till behövde renovering fast det sades vara ny renoverat. Drag från fönster. Vi tätade med handukar. Mycket ljud från gatan. Lobbyn passerar man bara då det är kallt och dragit. Plus för kaffe stationen på morgonen.
Bodde här 4 nätter i januari 2023
Svar från Customer Service 25 jan. 2023
Tack för att du delar med dig av din feedback, Ann-Cathrin.Det är tråkigt att höra att du inte var helt nöjd med din senaste upplevelse, eftersom vi strävar efter att ge alla våra gäster en underbar upplevelse från början till slut. Vänligen vet att din feedback angående våra matställen, våra rums skick och ljudisolering kommer att behandlas med lämpliga medlemmar i vår ledningsgrupp så att vi kan förbättra oss för framtiden.Vi hoppas att du ger oss en ny chans att ge dig den kvalitetsupplevelse som vi verkligen kan dela med våra gäster.

8/10 Bra

Pia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket promenad i SF
Mycket trevligt hotell och väldigt trevlig personal. Centralt läge vid Union square men precis på gränsen till de delar av Tenderloin som är lite ruffiga
Bodde här 6 nätter i september 2022
Svar från Customer Service 30 sep. 2022
Tack för denna recension, Pia!Vi är glada över att veta att din tid på Hotel Spero var så trevlig och att du uppskattade vår vänliga personal! Vi strävar efter att erbjuda en utmärkt upplevelse för alla våra gäster så vi är glada att du kunde dra nytta av vårt bekväma läge i hjärtat av staden. Vi värdesätter verkligen din feedback. Vi kommer att ta hänsyn till dina problem när vi går framåt för att förbättra för framtiden. Vi ser fram emot att snart ta emot dig igen för ännu en oförglömlig upplevelse!Tack igen för feedbacken!

10/10 Fantastiskt

Johan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2022
Svar från Jasmin Serrano 19 sep. 2022
Thank You for your feedback and we are hoping to welcome you back here at Hotel Spero!

10/10 Fantastiskt

Lyudmila

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great price, great place with awesome location. Room was clean, it was very quite stay. Close to shopping amd food option. Parking is available next door, paid $100 for 48 hours. Some homeless people noted through out the shopping area and hotel, but thats states problem not hotels. Over all it was a great stay.
Bodde här 2 nätter i april 2024
Svar från Customer Service 30 apr. 2024
Lyudmila, your kind words about Hotel Spero are appreciated. We're glad to know you found our location, cleanliness, and pricing to your satisfaction. Our proximity to shopping and dining options is a bonus we're glad you enjoyed. We're sorry about your experience in the neighborhood, but we're glad it didn't take away from your stay at our property. Overall, we're thrilled you had a great stay. Looking forward to offering you another wonderful experience on your next visit.

10/10 Fantastiskt

Rosie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 1 maj 2024
Rosie, thank you for choosing Hotel Spero and taking time to rate us on Expedia. We're thrilled that you had a positive experience. We hope to have the pleasure of welcoming you back on your next visit.

8/10 Bra

Johnny

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel and room itself was beautiful. My City view overlooked dirty streets and homeless.
Svar från Customer Service 28 apr. 2024
Johnny, it's great to read that you found the aesthetics of Hotel Spero appealing. We regret if the city view from your room wasn't up to your expectations, and regret any concerns you may have had about the outside environment. Your comments are valued and we hope to have the chance to serve you again soon.

10/10 Fantastiskt

Szandra, Old Greenwich

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful & comfortable room with a small dining table (which also makes a great work desk), a fridge, and ample light. The staff is amazing and the gym has a peloton bike, many other cardio machines and hand weights.
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
Szandra, we're thrilled to hear the layout of your room at Hotel Spero truly suited your needs, enhancing both comfort and productivity. It's encouraging to learn that our team members and fitness amenities, including our Peloton bike, contributed to a memorable stay. We look forward to welcoming you back for another wonderful experience.

10/10 Fantastiskt

Vincent

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was excellent. I just didn't feel safe at night in the area.
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
Vincent, it's wonderful to hear that you appreciated the excellence of Hotel Spero. Your feedback regarding the surrounding area at night is taken into serious consideration, as the comfort and safety of our guests are paramount. Thank you for sharing your experience, and we hope to welcome you back under even more satisfying circumstances.

10/10 Fantastiskt

savannah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Customer Service 26 apr. 2024
Savannah, it's wonderful to see your perfect score after staying at Hotel Spero. Our team appreciates the support and we look forward to welcoming you back for another exceptional stay. Your satisfaction means the world to us!

10/10 Fantastiskt

Igal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the hotel - it looks great, it is very clean, the staff is fantastic. The room is cozy and pleasure to stay in; the bed is very comfortable; everything is very clean. Enough storage; there is a safe and a fridge; the view from our 17 floor room was amazing
Bodde här 1 natt i april 2024
Svar från Customer Service 24 apr. 2024
Igal, thank you for taking the time to share your wonderful experience at Hotel Spero. We are thrilled that you appreciated many aspects, such as the cleanliness, the cozy room, and the comfortable bed. Our team members are delighted by your kind words regarding their service. We're pleased you enjoyed the stunning view from your 17th-floor room, and also that the amenities like the safe and fridge added to your satisfaction. We look forward to welcoming you back for another fantastic stay.

10/10 Fantastiskt

Jennifer

Reste i grupp, Affärsresenär
Gillade: Renlighet och personal och service
What a charming hotel. Clean, comfortable beds and charming decor! Classic hotel! Will definitely stay there again.
Bodde här 1 natt i april 2024
Svar från Customer Service 20 apr. 2024
Jennifer, thanks for the glowing praise for Hotel Spero. We're delighted to hear you found our accommodations well-maintained and that our unique character enhanced your stay. Knowing you're eager to return is the best compliment we can receive. See you next time!

10/10 Fantastiskt

Alice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We are here for one night, great costumer service. Very close to Union Square. Very nice lobby area.
Bodde här 1 natt i april 2024
Svar från Customer Service 20 apr. 2024
Alice, it's wonderful to hear you enjoyed your stay at Hotel Spero. Our colleagues pride themselves on providing excellent service and indeed our location provides convenient access to Union Square. We're also delighted you appreciated the ambiance of our lobby area. We look forward to welcoming you back in the near future.

4/10 Dåligt

Sydney

Gillade inte: Renlighet och boendets skick och faciliteter
The room smelled bed and the hotel was in a rough area. It was advertised as being a 10 minute bus ride from Venice, but it was closer to an hour on the train. Location and cleanliness were not as stated online.
Bodde här 1 natt i mars 2024
Svar från Customer Service 16 apr. 2024
Sydney, we sincerely regret to hear that your experience was not as expected. Our hotel aims to provide the highest standard of cleanliness and convenience to our guests, and we assure you that your feedback regarding the conditions of your room and the location will be taken into consideration. Nevertheless, we appreciate your input as it allows us to make improvements where necessary. We hope for an opportunity to deliver a better experience to you in the future.

10/10 Fantastiskt

Theresa

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff
Bodde här 5 nätter i april 2024
Svar från Customer Service 17 apr. 2024
Theresa, we appreciate your succinct review of Hotel Spero. Our team members strive to provide a pleasant experience and your kind word validates their efforts. We'd love to welcome you back anytime.

10/10 Fantastiskt

MASAKI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 16 apr. 2024
Masaki, thank you for your top rating of Hotel Spero. We're thrilled you had a positive experience with us and hope to greet you again soon!

6/10 Okej

golnaz

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was located in a very unsafe location. The room and bathroom were super small almost not to standard. I don’t understand why I was charged for resort fee the place is so small nothing like a resort and I booked the place since it was cheaper than other options but it is actually is not since they charge an additional resort fee at the place. The staff were very nice and friendly though.
Bodde här 1 natt i april 2024
Svar från Customer Service 14 apr. 2024
Golnaz, we regret learning about your concerns related to our location and the size of the accommodation. We assure you that safety is our foremost concern. Regarding the room size, we strive to provide accurate details on our booking platforms. It's unfortunate that the resort fees added unexpected costs to your stay. This charge is in line with many city hotels. However, your kind words about our team members' friendliness are much appreciated. We hope you'll revisit this experience and consider staying with us again.

10/10 Fantastiskt

MASAKI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 14 apr. 2024
Thank you for the great rating, Masaki!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Spero! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 Okej

John

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Everything was average. Best parts of the hotel were the bed and the views. Unfortunately the hotel is situated in an extremely dirty and unsafe neighborhood. Many better options in SF. Wish I could be nicer.
Bodde här 1 natt i april 2024
Svar från Customer Service 13 apr. 2024
John, it's appreciated that you acknowledge the comfort of the beds and the impressive views at our location. It's regrettable that the perception of the surrounding environment was not as pleasant. Please know the safety of our guests is a top priority, and the location provides unique access to many of San Francisco's amenities. We hope for another opportunity to provide a more satisfying experience.

10/10 Fantastiskt

Ma

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay for the night. SF has some overall safety issues so not a hotel specific problem. And once inside, its like being transported in time.
Bodde här 1 natt i april 2024
Svar från Customer Service 12 apr. 2024
Ma, thank you for kind words about your stay at Hotel Spero. We're pleased to hear that you appreciated our unique, vintage ambiance. Your sentiment about San Francisco's safety situation is shared by many, but we're glad to know that our hotel provided you a serene escape. We hope to welcome you back soon.

10/10 Fantastiskt

Emily

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property and had parking right next door!
Bodde här 1 natt i april 2024
Svar från Customer Service 11 apr. 2024
Emily, it's fantastic to learn that you admired the aesthetic appeal of Hotel Spero and found our adjacent parking convenient. We strive to offer unbeatable accommodations for our guests and we're thrilled that your experience reflected this. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Tom

Bodde här 1 natt i mars 2024
Svar från Customer Service 1 maj 2024
Tom, it's superb to know that your stay at Hotel Spero was enjoyable. We truly strive to offer exceptional experiences for our guests. Your positive rating means a lot to us. We eagerly await your next visit.

10/10 Fantastiskt

Shawn

Bodde här 3 nätter i april 2024
Svar från Customer Service 1 maj 2024
Shawn, it's truly rewarding to see your perfect rating for Hotel Spero! We are thrilled that your experience with us was such a positive one. We appreciate your support and look forward to welcoming you back in the future.

6/10 Okej

Niki

Bodde här 2 nätter i mars 2024
Svar från Customer Service 24 apr. 2024
Niki, your feedback is acknowledged and valued. Your satisfaction is our top priority and it seems we fell short in meeting your expectations. Please allow us to reassess and enhance our services to ensure more enjoyable stays for our future guests. We genuinely hope for the opportunity to redeem ourselves and offer you the high standard experiences we're committed to.

10/10 Fantastiskt

estuardo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service, and clean are!!
Bodde här 1 natt i mars 2024
Svar från Customer Service 3 apr. 2024
Estuardo, thank you for recognizing the wonderful service and cleanliness at Hotel Spero. Our team members strive to provide an exceptional stay for all our guests. We're thrilled you experienced this first-hand. Looking forward to your next visit!

10/10 Fantastiskt

Marshall

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was incredible! We’re from New York, so the neighborhood is just fine. I’m not entirely sure what people are afraid of. There’s a huge Marriott kitty corner… it’s actually a great location! Staff were awesome, and the place is gorgeous. Beds are a little stiff, but all in all really nice!
Bodde här 1 natt i mars 2024
Svar från Customer Service 2 apr. 2024
Marshall, it's wonderful to hear that you appreciated the unique charm of Hotel Spero and our fantastic team members. Your feedback on the location is much appreciated, showing that different guests have different perspectives. We've made a note regarding your comment about the bed comfort. We look forward to your next visit all the way from New York!

10/10 Fantastiskt

Donald B

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful and clean boutique hotel.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 31 mars 2024
Donald, we're thrilled to hear you enjoyed your stay at Hotel Spero. We're glad our cleanliness and boutique aesthetics met your expectations. We sincerely appreciate your feedback and hope to welcome you back for another wonderful experience.

6/10 Okej

Stephanie, Oklahoma City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The area around the hotel can get a little rough in the evening/night. Parking is a huge concern as all of the public lots fill quickly. Overall the hotel itself was good but the other issues make it a deal breaker.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 30 mars 2024
Stephanie, we appreciate your review based on your most recent stay. We understand that finding parking in a bustling city can sometimes be a challenge. While our location brings an exciting urban atmosphere, we're aware that this can also come with its own set of considerations. We're glad you found our hotel itself to be of satisfaction and we’re continually striving to make improvements that will enhance our guests' experience. We hope for a chance to provide you with a smoother visit in the future.

10/10 Fantastiskt

James

Gillade: Renlighet och personal och service
The hotel is very nice, I was upgraded to a suite. The property is a bit worn, but for the price a great deal. Close to good food and where I needed to be. San Francisco looks better than it has for years
Bodde här 1 natt i mars 2024
Svar från Customer Service 28 mars 2024
James, it's wonderful to learn that Hotel Spero met your expectations and provided value for your stay. We're glad the suite upgrade amplified your visit experience and our convenient location added to your satisfaction. Your feedback regarding our property's charm is duly noted, and we truly appreciate your supportive words for San Francisco. Thank you and we hope to welcome you back soon.

10/10 Fantastiskt

Tamerlan, Laguna Niguel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 2 nätter i mars 2024
Svar från Customer Service 28 mars 2024
Tamerlan, thanks for sharing your feedback. We're glad to hear that you had a positive experience at Hotel Spero. Our team anticipates your return for another stellar stay in the future.

10/10 Fantastiskt

Yasmin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I will come back
Bodde här 2 nätter i mars 2024
Svar från Customer Service 27 mars 2024
Yasmin, it's a pleasure to hear that you enjoyed your stay at Hotel Spero. Your willingness to return is the highest compliment we could receive. Our team eagerly awaits your future visits. Safe travels until then.

10/10 Fantastiskt

Isabel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The interior design was super nice but modern at the same time. Everything was clean and smelled amazing! When we do eventually come back to sf I’ll book this place again.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 19 mars 2024
Isabel, we're thrilled that you appreciated Hotel Spero's fresh yet contemporary design. We're also glad to know that you enjoyed the cleanliness of our premises and lovely fragrances. We eagerly await your return and look forward to providing another memorable visit next time you're in San Francisco.

10/10 Fantastiskt

javier

Gillade: Renlighet
Gillade inte: Personal och service
.
Bodde här 1 natt i mars 2024
Svar från Customer Service 16 mars 2024
Javier, thank you for taking the time to leave a review. We're delighted you enjoyed your stay at Hotel Spero. We always strive to provide a pleasant experience, and your feedback shows we are succeeding. We hope you will return for another enjoyable stay!

10/10 Fantastiskt

Javette

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful decor and convenient location
Bodde här 1 natt i mars 2024
Svar från Customer Service 14 mars 2024
Javette, thank you for your wonderful comments! We're thrilled to know you found Hotel Spero's design appealing and location beneficial. We look forward to hosting your future stay with us.

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Service 2 apr. 2024
Christina, we're thrilled to hear that you had a wonderful experience at Hotel Spero. We hope you enjoyed your stay and will consider us as your primary choice in the future. We look forward to welcoming you back.

10/10 Fantastiskt

Nakasha

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Exceptional customer service!
Bodde här 3 nätter i mars 2024
Svar från Customer Service 12 mars 2024
Nakasha, it's wonderful to hear about your positive experience at Hotel Spero. We take great pride in our exceptional customer service and are delighted it made your stay memorable. We look forward to welcoming you back on your next trip.

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Customer Service 30 mars 2024
Lori, thank you for your stellar rating of Hotel Spero. It's wonderful to know your stay was an enjoyable experience. We look forward to your next visit.

8/10 Bra

masami

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
ユニオンスクエアにも近く静かな場所で満足です。ホテルの部屋やロビーも清潔で快適でした。
Bodde här 2 nätter i mars 2024
Svar från Customer Service 6 mars 2024
Masami, we're thrilled to hear that you appreciated Hotel Spero's proximity to Union Square and the tranquility of our location. We're also glad to know you found our rooms and lobby to be clean and comfortable, which are aspects we always strive to maintain. We hope to welcome you again in the future.

10/10 Fantastiskt

Erika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked hotel since it was close to the Chase Center. It was about a 1.2 mile walk. Hotel served the purpose. Friendly staff, comfortable bed, good location.
Bodde här 1 natt i mars 2024
Svar från Customer Service 5 mars 2024
Erika, it's wonderful to hear Hotel Spero was able to meet your needs with its convenient location and comfortable accommodations. We're pleased our team members made you feel welcome. Looking forward to welcoming you back in the future.

4/10 Dåligt

Alex

Gillade: Renlighet och personal och service
Bodde här 2 nätter i februari 2024
Svar från Customer Service 5 mars 2024
We appreciate you sharing your concerns with us, Alex.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Fantastiskt

Tania, redlands

Bodde här 1 natt i februari 2024
Svar från Customer Service 23 mars 2024
Tania, it's delightful to hear that you had a great experience at Hotel Spero. Your perfect rating is very much appreciated. We look forward to serving you again on your next visit. Safe travels!

10/10 Fantastiskt

Tania, redlands

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff was excellent. Great Expedia perks, upgraded, given a bag of goodies. Hotel has a scent bar where you pick a scent and they give you some for the room. I ran out of toothpaste and they had some at the front desk. Also developed blisters from all the sightseeing and they had bandaids. Helped me out with something getting printed out. Only cons are there is no microwave or coffeemaker/hot water in the room. Location is so close to union square which is ideal but if you go one block in the wrong direction you’ll end up in Tenderloin.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 2 mars 2024
Tania, it's fantastic to hear how much you appreciated the exceptional service provided by the Hotel Spero team members, alongside our unique amenities like our scent bar. It's part of our mission to ensure we make your stay as comfortable and enjoyable as possible. We take note of your feedback regarding the absence of a microwave or coffeemaker in the room. Regarding the hotel's location, we'll ensure to provide clearer guidance in future to help guests navigate the surrounding area. Thank you for choosing us for your visit, and we look forward to welcoming you back.

10/10 Fantastiskt

Howard

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasant property, good value for the price, on the edge of a slightly rundown neighborhood (but not exceptional). The hotel is near many sights, restaurants and attractions. Our room was a very spacious suite on the top floor, with great views and very comfortable furnishings. The bathroom was a bit small, but not a problem. We did not eat at the restaurant, which was not inviting. There are many very good restaurants nearby. Overall, we enjoyed our stay and felt it was more than worth the price.
Svar från Customer Service 1 mars 2024
Howard, thank you for taking the time to share your experience at Hotel Spero. We appreciate your kind words about our location, comfortable suites, and great views. We acknowledge your feedback about the size of the bathroom and the restaurant ambiance. We're glad to hear you enjoyed your stay and found our property to be a good value. We strive to continue providing a welcoming environment and look forward to your return visit in the future.

6/10 Okej

??

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Definitely one of the best options at the given price for a hotel in the center of San Francisco close enough to union square, if you don’t mind the room not being like huge. One problem with the hotel is that it doesn’t come with a parking, so make sure you do some work around that if it’s something you need.
Bodde här 1 natt i februari 2024
Svar från Customer Service 27 feb. 2024
It's great to hear you considered us one of the top picks. Noted on the room size and parking concerns. Although we might not have on-site parking, we certainly strive to make suggestions for nearby options as convenient as possible. We hope to have the opportunity to offer an even more seamless experience upon your next visit.

10/10 Fantastiskt

Kassaundra

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Catherine at the front desk was incredibly friendly and helpful. My room everyday was impeccably cleaned. Any need was met with urgency and kindness. Everyone was friendly. There is a security guard at the hotel entrance who is active at all times. They do not allow door dash to come to drop at the door but had their security guard to keep patrons safe!!!! The area is not anywhere you want to walk around in at night or by yourself. However the hotel cannot help that. Very affordable as well. Great place to stay
Bodde här 4 nätter i februari 2024
Svar från Customer Service 27 feb. 2024
Kassaundra, it's wonderful to hear about your positive experience at Hotel Spero. It's heartening to note that Catherine's cordiality and the cleanliness of your room made your stay enjoyable. We also prioritize maintaining high security standards and appreciate your understanding of our delivery policy. Our team strives to meet our guest's requirements promptly and with kindness, and we're glad this was reflected during your stay. Lastly, we're pleased that you found our pricing beneficial and considered us a great place to stay. We look forward to your return.

10/10 Fantastiskt

Jezzikah, San Diego

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Service 22 mars 2024
Jezzikah, it's great to see your high rating for Hotel Spero! We're delighted you enjoyed your stay and we hope to welcome you back soon. Thanks for choosing us.

6/10 Okej

Esmatullah

Noise from other rooms
Bodde här 1 natt i februari 2024
Svar från Customer Service 27 feb. 2024
Esmatullah, it seems like you faced some disturbances during your stay. We understand how crucial tranquility is for our guests. For future visits, please feel free to express your concerns immediately, and our dedicated team members will do their utmost to rectify the situation in real time. We value your feedback and hope to have another opportunity to serve you better.

6/10 Okej

Kristopher

Gillade: Personal och service
Gillade inte: Renlighet
Uncomfortable bed and had to change rooms because the drain was clogged in the shower. Even in my new room water from the shower was leaking onto the bathroom floor.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 21 feb. 2024
Kristopher, it seems you had some challenges with your room facilities, which caused inconvenience. We regret that the bed was not to your comfort and there were issues with the bathroom layout. We appreciate your patience in relocating to a different room. Your observations provide us with valuable insight for improvement. Rest assured, your feedback will be addressed and rectified. It is our aim to deliver better experiences for our guests in the future.

10/10 Fantastiskt

Vera

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The restaurant on a property is not great, it maybe own by different company, but hotel is very clean, very tastefully decorated, bed is very comfy! It is on a corner of “if you go this direction- it’s nice city, if you go other direction - it’s the worse part of city”, but it’s safe in a area and have many beautiful restaurants, walking few minutes to so may different parts of city, Chinatown, financial district, all the shopping and more. I loved my 4 day stay and will stay again!
Bodde här 4 nätter i februari 2024
Svar från Customer Service 20 feb. 2024
Vera, thank you for choosing Hotel Spero and leaving such a wonderful review. We're delighted to know you appreciated our cleanliness, decor, and comfort. However, we regret that our restaurant didn't meet your expectations. Your comments about the location being close to various city attractions definitely highlight one of the things that we are very proud of about our hotel. We are glad you enjoyed exploring the city. Your support and promise to return means a lot to us and our team members. We look forward to welcoming you back.