Entréinterör

Recensioner av Hotel Zoe Fisherman's Wharf

4 out of 5
Hotel Zoe Fisherman's Wharf
425 North Point, San Francisco, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 650 av 1011 recensioner" "
8 - Bra i betyg. 234 av 1011 recensioner" "
6 - Okej i betyg. 74 av 1011 recensioner" "
4 - Dåligt i betyg. 27 av 1011 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 1011 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Johan

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Emmy

Bodde här 2 nätter i maj 2023
Svar från Tony 9 maj 2023
Hi Emmy,Thank you for the perfect rating and it was our pleasure hosting your stay in SF at Hotel Zoe!

10/10 Fantastiskt

Cecilia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Riktigt bra hotell med toppenläge!
Riktigt bra hotell med toppenläge ett par kvarter från Fisherman's Wharf. Rymliga rum, sköna sängar, rent och fräscht. Rekommenderas.
Bodde här 3 nätter i december 2021
Svar från Mary Arellano 5 jan. 2022
Hello Cecilia, Thank you for taking the time in doing our surveys, we do appreciate the feedback that we get from our guests. I am happy to you enjoyed your stay with us and got to explore Fisherman's Wharf during your stay. I do hope you think of us the next time you come back to San Francisco! Cheers, Mary Arellano Assistant General Manager

10/10 Fantastiskt

Olof

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell i fisherman’s warf
Ett bra centralt läge i SF, fina rum, bra personal. Mysig restaurant men det finns bättre frukost på stan
Bodde här 2 nätter i december 2021
Svar från MK Selga Front Office Supervisor 16 dec. 2021
Dear Olof, Thank you for your review. Hotel Zoe is central to variety of transportation, good eats and must see attractions. Should your travels bring you back to San Francisco, we hope to see you again. Thank you,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Väldigt bra boende. Ett stort plus att man kunde låna cyklar på hotellet. Men dåligt att Expedia inte redovisar alla kostnader i sin bokning. Kostade 30 USD extra per dag för bl.a. cyklarna som man måste betala och hotellet hänvisade att det var Expedia som inte redovisade denna extra kostnad.
Bodde här 6 nätter i mars 2020
Svar från Mary 18 mars 2020
I was disappointed to hear it was less than exceptional. Please accept my apologies if you were not made aware of our Guest Amenities Fee and all the great items it includes. Hopefully you took advantage of the items that the Guest Amenity Fee includes, such as the complimentary WiFi, complimentary bikes, the complimentary access to 24/Hour Fitness next door, and the Pescatore Dinning Credit. I hope we will have an opportunity to serve you more favorably in the future.

4/10 Dåligt

Christine

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The front desk staff was snobby and we did not get the queen room that i prepaid for. The valet staff were amazing and very helpful. Would not go back though.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Valet very helpful and friendly
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jody

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Harold

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like everything
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

walt

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Convenient location.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Lauren

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel Zoe was walking distance from the Wharf which was my favourite part of this stay. The staff was always polite and accomadating. I liked that there was bike rentals available although it was too windy for what I was used to. Maybe next time I'll take advantage of it. My partner has a diff sleep schedule than me and usually I can mitigate this by hanging out in another room. I wish the lobby/work space was a bit brighter or easier to see. However, the lounge/terrace area is comfortable and I enjoyed the option to smoke some marshmellows for s'mores. I liked that the area wasn't too "busy" so that for uber/lyft/taxi, it was easy to drop off/pick up. The hotel was clean and the king sized bed upgrade was comfortable. Appreciate the men at the front desk and at the entrance. I did dine at their restaurant. It is okay
Bodde här 4 nätter i april 2024
Svar från Zoe 4 maj 2024
Hi Lauren, Thank you for sharing your feedback about your stay at Hotel Zoe. We are thrilled to hear that you enjoyed our convenient location near the Wharf and the comfort of the king-sized bed upgrade. Your suggestions regarding the lobby/work space are valuable to us, and we will take them into consideration for future improvements. We are glad you found our staff accommodating and the terrace area enjoyable. We look forward to welcoming you back for another pleasant experience!Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Veronique

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very sweet and peaceful staying in Zoe fisherman hotel near Pier 39 and the sea lions so cute !
Bodde här 6 nätter i april 2024
Svar från Zoe 4 maj 2024
Hi Veronique, Thank you for your positive rating and kind comments about your stay at Zoe Fisherman Hotel. It's wonderful to hear that you had a very sweet and peaceful experience. Your support is truly valued!Thank You,Samantha JonesGeneral Manager

8/10 Bra

Juan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente opción
Bodde här 4 nätter i april 2024
Svar från Zoe 4 maj 2024
Hello Juan, Thank you for your positive rating of 4. Your feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience!Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Daryl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is a gem. Its located right near the Fisherman's wharf and has a fabulous hotel next door. The beds are super comfortable and overall, the hotel is great.
Bodde här 3 nätter i april 2024
Svar från Zoe 4 maj 2024
Hi Daryl, Thank you for sharing your wonderful experience and awarding us a 5-star rating! We are thrilled to hear that you enjoyed our hotel, especially the convenient location near Fisherman's Wharf and the comfort of our beds. Your kind words motivate us to continue delivering exceptional service. We can't wait to host you again for another fantastic stay!Thank You,Samantha JonesGeneral Manager

8/10 Bra

Jan Krista

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a pleasant stay at Hotel Zoe. Its close proximity to the fisherman’s wharf was the reason I booked this place. Despite it being in a trendy area, it was quiet at night, which was a plus. The staff were lovely and accommodating. There was free coffee service in the morning which was nice. The downside to this place was they have very expensive valet parking which was the only parking option they offer as they do not allow for self-park. $75 per night for the valet parking is quite steep but we paid for it for our peace of mind because San Francisco is notorious for car-break ins. The bed and pillows were soft and comfortable. The shower was my favorite part of the stay. It was very clean, modern, tastefully designed and it made me feel relaxed and clean after a day’s adventures. We had a great stay and we will be happy to recommend it to friends and family.
Bodde här 3 nätter i april 2024
Svar från Zoe 4 maj 2024
Hello Jan, Thank you for sharing your recent stay experience at Hotel Zoe. The convenient location near Fisherman's Wharf, the peaceful surroundings, and the exceptional service provided by our staff are all aspects we are thrilled you enjoyed. Your feedback on the clean and modern amenities, especially the shower, is much appreciated. We understand the concern about the valet parking cost and will consider your comments for future enhancements. We truly value your recommendation and look forward to welcoming you, your friends, and family back soon.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Roela

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great customer service! Joe and Eric are the best! Very friendly and courteous! Went out of their way to provide comfort to guests.
Bodde här 1 natt i april 2024
Svar från Zoe 4 maj 2024
Hi Roela, Thank you for your positive feedback and 5-star rating. We are delighted to hear that Joe and Eric provided exceptional customer service, ensuring your comfort throughout your stay. Your kind words mean a lot to us. We look forward to the opportunity to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Sherry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reliably nice. We enjoyed the fire tables in the courtyard. The location is just tucked away enough to avoid the crowd and noise from the Wharf. More of an adult place, not a lot of kids. If you want kids and noise head across the street to RUI.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Donna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My first trip to San Francisco and I couldn’t have asked for a better location the pier is 2 blocks away everything is so walkable from this location, bonusTrader Joes is just around the block also. I am a solo female travel and I felt safe in and around this location. The restaurant and bar are a nice way to start or end your evening, if you prefer there is coffee and tea in the lobby where you can sit inside at the fireplace or outside in courtyard in the AM or enjoy your wine in evening with some-mores . The staff were so helpful and pleasant and readily answered or assisted with details to enable guest to enjoy their stay. I will definitely stay here when I travel to SFO! DYoung
Bodde här 5 nätter i april 2024

6/10 Okej

Jennifer

Gillade: Renlighet, personal och service och bekvämligheter
Undisclosed fees and thin doors. I thought the person in the room next door was trying to scratch their way in through the connecting door.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Ludmila, Riverton

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay. Definitely recommend and will stay again in the future.
Bodde här 2 nätter i april 2024
Svar från Zoe 23 apr. 2024
Hi Ludmila, Thank you for the 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you enjoyed your stay. Your recommendation means a lot to us. We would be delighted to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Nikzad

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, helpful staff, and the outdoor fireplace at nights is a good vibe.
Bodde här 3 nätter i mars 2024
Svar från Zoe 23 apr. 2024
Hi Nikzad, Thank you for sharing your positive experience with us! We truly appreciate your kind words about our great location, helpful staff, and the fantastic vibes from the outdoor fireplace. We are delighted to hear that you enjoyed your time with us. Looking forward to welcoming you back on your next visit!Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Lucy Lorraine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Y
Bodde här 3 nätter i april 2024

6/10 Okej

Deanna

Gillade: Personal och service och boendets skick och faciliteter
Hotel staff were great! Food in the restaurant was terrible. Worst coffee I've ever tasted. Restaurant bartender was not friendly on the evening shift.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Kimberly, Walnut Creek

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Affordable, friendly and so close to the Wharf. Everything we wanted to do was walkable. Valet was quick to both pick up and drop off our car. Staff was incredibly friendly and helpful. Our room was so clean and comfortable
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Cynthia, San Dimas

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel canceled my reservation without notifying me. This happened twice with the same reservation. Service is unacceptable, said that EXPEDIA canceled it, but EXPEDIA did not cancel it. It was the hotel they canceled it.
Bodde här 2 nätter i april 2024

8/10 Bra

Gio

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Beverly

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved everything about our stay at Hotel Zoe. Such wonderful & friendly staff really make it a personal experience. We especially appreciated Roy at front desk. His positive attitude and friendly demeanour are contagious. Always saying hello and offering great advice on restaurants etc. Such a joy ❤️ No doubt we will return.
Bodde här 4 nätter i april 2024
Svar från Zoe 16 apr. 2024
Hello Beverly, Thank you for your kind words about your stay at Hotel Zoe. We are thrilled to hear that you found our staff to be exceptional, especially Roy at the front desk. Your feedback truly motivates us to continue delivering top-notch service. We look forward to welcoming you back for another memorable experience.Thank You,Samantha JonesGeneral Manager

8/10 Bra

Cary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was very clean and up to date. Area is safe but not that close some of the better restaurants and attractions in the city. The location was quiet allowing for a restful evening of sleep.
Bodde här 3 nätter i april 2024
Svar från Zoe 16 apr. 2024
Hello Cary,Thank you for sharing your recent experience with us. We are pleased to hear that you found the room clean and enjoyed a peaceful night's rest in our quiet location. Your feedback about the distance from city attractions is valuable to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect hotel. Close to the pier and shopping. Very nice rooms and FANTASTIC staff
Bodde här 2 nätter i april 2024

6/10 Okej

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

christina

Bodde här 3 nätter i april 2024
Svar från Zoe 4 maj 2024
Hi Christina, Thank you for the 5-star rating! Your support is truly appreciated. Hope we have a chance to impress you again.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Juana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location!
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

JORGE ENRIQUE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
EXCELENTE UBICACIÓN Y EL SERVICIO MUY BUENO. RODRIGO, TIPO MUY AMABLE Y SERVICIAL. SIN DUDA REGRESAMOS.
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Dylan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean with good location and well trained staff

10/10 Fantastiskt

FLORES

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good!
Bodde här 2 nätter i mars 2024
Svar från Zoe 9 apr. 2024
Hello, We appreciate your positive feedback and 5-star rating. Your support is invaluable to us!Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Kelby

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was much nicer than expected and the hotel is very close to the main tourist area. Very great stay!
Bodde här 4 nätter i mars 2024
Svar från Zoe 9 apr. 2024
Hello Kelby, Thank you for sharing your positive experience with us. We are thrilled to hear that the room exceeded your expectations and that our hotel's location near the main tourist area was convenient for you. Your support is truly appreciated, and we are delighted that you had a fantastic stay! We eagerly await your next visit.Thank You,Samantha JonesGeneral Manager

8/10 Bra

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Zoe 9 apr. 2024
Hello Lisa, Thank you for the 4-star rating! We look forward to welcoming you back.Thank You,Samantha JonesGeneral Manager

6/10 Okej

Roxanna

Reste med familjen
It’s okay
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Subrata

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel in an excellent location. Two blocks from Fisherman’s Wharf.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Yasmin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Diana

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient. Walkable to Pier, restaurants and shops
Bodde här 3 nätter i mars 2024
Svar från Zoe 2 apr. 2024
Hi Diana,Thank you for sharing your positive feedback and giving us a 5-star rating! We are thrilled that you found our location convenient, close to the Pier, restaurants, and shops. Your support means a lot to us. We look forward to your next visit for another enjoyable experience.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Hongcheng

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good choice around pier 39
Bodde här 4 nätter i mars 2024
Svar från Zoe 2 apr. 2024
Hi Hongcheng,Thank you for your 5-star rating. We appreciate your kind words about our location around Pier 39. Your support means a lot to us! Hope we have a chance to impress you again.Thank You,Samantha JonesGeneral Manager

8/10 Bra

Enrique, Miami

Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Jamila, Jefferson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Zoe 2 apr. 2024
Hello Jamila, Thank you for the 5-star rating! Your feedback means a lot to us. We truly appreciate your support.Thank You,Samantha JonesGeneral Manager

6/10 Okej

ron

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
No Pool, no spa, lobby bar closed
Bodde här 3 nätter i mars 2024
Svar från Zoe 2 apr. 2024
Hello Ron,Thank you for sharing your feedback with us regarding the amenities. We appreciate your insights as we continually strive to enhance our guests' experiences. Your input is valuable to us. Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Sicheng

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice experience
Bodde här 3 nätter i mars 2024
Svar från Zoe 27 mars 2024
Hello Sicheng,We appreciate your 5-star rating and are delighted to hear about your nice experience. Your support means a lot to us. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

lizzy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Zoe 25 mars 2024
Hello Lizzy,Thank you for your 5-star rating. Your support is truly appreciated!Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

john

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean. Very nice staff, eager to assist.
Bodde här 2 nätter i mars 2024
Svar från Zoe 22 mars 2024
Hello John,Thank you for your positive feedback about our establishment. We appreciate your kind words regarding the cleanliness and the helpful staff. We look forward to the opportunity to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Patrice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Zoe 9 apr. 2024
Hello Patrice,Thank you for the 5-star rating. We appreciate your support and look forward to the opportunity to impress you again in the future.Thank You,Samantha JonesGeneral Manager

10/10 Fantastiskt

Marjorie

Lovely hotel. Staff was exceptional.
Bodde här 2 nätter i mars 2024
Svar från Zoe 15 mars 2024
Hello Marjorie,Thank you for your positive feedback on our lovely hotel and exceptional staff. Your support is greatly appreciated! We look forward to hosting you again for another wonderful experience.Thank You,Samantha JonesGeneral Manager