Exteriör

Recensioner av Vagabond Inn Executive San Francisco Airport

2.5 out of 5
Vagabond Inn Executive San Francisco Airport
1640 Old Bayshore Hwy, Burlingame, CA

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 404 av 1001 recensioner" "
8 - Bra i betyg. 276 av 1001 recensioner" "
6 - Okej i betyg. 136 av 1001 recensioner" "
4 - Dåligt i betyg. 81 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 104 av 1001 recensioner" "

8,0/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Lena

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022

8/10 Bra

Michael

Gillade: Renlighet, personal och service och bekvämligheter
This property is a good value. Nice place, spacious room, comfortable bedding. This is my second time here, and I will come again. My only complaint is their HVAC system. They have the ability to have the entire property set up for heat OR for AC, only one or the other. So on a warm day in April, the rooms are too hot because they haven't switched the property to have AC available. So most people have to open the large window next to their door in order to cool off the room. Your only security is a screen. I find this to be a major concern.
Bodde här 2 nätter i april 2024
Svar från FD 29 apr. 2024
Dear Michael,Thank you for choosing to stay with us again and for sharing your feedback. We're glad to hear that you found our property to be a good value, with spacious rooms and comfortable bedding.We apologize for any inconvenience caused by the HVAC system during your stay. As you mentioned, we were in heating mode due to the low daily and nightly temperatures. However, we do understand the importance of guest comfort and want to assure you that we have fans and portable heaters available upon request to help regulate room temperature. Additionally, each window in our rooms comes with a lock, allowing guests to open the window slightly and secure it for ventilation without compromising security.We appreciate your understanding and patience, and we'll certainly take your feedback into consideration as we strive to improve our services. We look forward to welcoming you back for another pleasant stay in the future.

6/10 Okej

Norma

Reste med sin partner
Gillade: Renlighet och personal och service
Bit nosiy than other stays, pillows were very firm hard ,very uncomfortable to sleep. And the ventilator in the bathroom program to be on all night.
Bodde här 2 nätter i april 2024
Svar från FD 23 apr. 2024
Dear Norma,Thank you for taking the time to share your feedback with us. We're glad to hear that you've chosen to stay with us multiple times. However, we apologize for any inconvenience you experienced during your recent visit.We regret to learn that noise levels and the comfort of the pillows did not meet your expectations. Please know that we take guest comfort seriously, and we will look into ways to address these concerns to ensure a more pleasant stay for our future guests.Regarding the bathroom ventilator, we understand that it may have caused some disturbance during your sleep. Our ventilation system is designed to maintain a comfortable environment in the bathroom by regulating humidity levels and preventing the buildup of moisture. However, we apologize if it proved to be disruptive to your rest. We will review our settings to see if any adjustments can be made to minimize noise without compromising functionality.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us.

6/10 Okej

Norma

Reste med sin partner
I stayed here a few times and were ok, but this last time ,the pillows were very firm and it was noisy outside.
Bodde här 1 natt i april 2024
Svar från FD 20 apr. 2024
Dear Ms. Norma,Thank you for choosing to stay with us again, and we appreciate your feedback. We're sorry to hear that you found the pillows too firm and experienced noise disturbances during your recent visit.Please know that we take guest comfort and satisfaction seriously, and we will look into addressing these issues to ensure a more enjoyable stay for all our guests in the future.If there's anything specific you would like us to note or improve upon for your next visit, please feel free to let us know. Your input helps us enhance our services.We hope to have the opportunity to welcome you back and provide you with a better experience.

8/10 Bra

Terry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
They had early 4am shuttle service to SFO. (Other hotels started at 5). They also had a list of restaurants within walking distance.
Bodde här 1 natt i april 2024
Svar från FD 17 apr. 2024
Dear Terry,Thank you for sharing your positive experience with our early shuttle service and the convenient location of our hotel. We're glad that these features added value to your stay, and it's wonderful to know you were able to take advantage of the nearby dining options.We continually strive to serve our guests better, and your feedback is crucial in that effort. Should you have any suggestions on how we could make future stays even more comfortable, please don't hesitate to let us know.We look forward to welcoming you back on your next trip through SFO!

10/10 Fantastiskt

Jeffery, Tacoma

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. Nice room and clean. However the bathroom fan had no switch to turn off, thus it ran continuously all night long. Noisy too. Also the elevator was outside in the back of the building and not well marked. Very tough on someone with a disability.
Bodde här 2 nätter i april 2024
Svar från FD 15 apr. 2024
Dear Jeffery,Thank you for taking the time to share your feedback and for your positive comments on the cleanliness and quality of your room. We strive to offer a pleasant stay for all our guests, and we appreciate your compliments.Regarding the bathroom fan, please know it is designed to run at a low speed continuously to ensure proper ventilation. For a quieter experience, ensuring the bathroom door is closed usually mitigates any noise. We apologize if this was not adequately explained during your stay and for any inconvenience it may have caused.We also note your comments about the location of the elevator. We aim to provide clear instructions upon check-in, and we regret if these directions seemed unclear. We are constantly working on improving our signage to enhance accessibility for all guests, especially those with disabilities. Your feedback is invaluable in this process.Thank you once again for your review. We hope to welcome you back soon and will strive to make your next stay even more comfortable and enjoyable.

2/10 Väldigt dåligt

Raed

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not right room no view
Bodde här 1 natt i april 2024
Svar från FD 10 apr. 2024
Dear Mr. Abualshaar,Thank you for sharing your feedback regarding your recent stay with us. We apologize if there was any confusion regarding the room type and amenities provided during your visit.Upon reviewing your reservation details, we can confirm that you booked 2 rooms with two queen beds and a bay view, which is the room type you received. However, we understand that you were expecting a balcony, which is only available with rooms featuring one king bed, as clearly stated in the description of our room types.We regret any disappointment this may have caused and apologize for any inconvenience you experienced. It's always our goal to meet and exceed our guests' expectations, and we apologize if we fell short in this instance.If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

10/10 Fantastiskt

Carol

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just a few minutes from the airport with a good shuttle service. Nice view of the bay and a few close restaurants.
Bodde här 1 natt i mars 2024
Svar från FD 1 apr. 2024
Thank you, Carol, for your perfect rating and for choosing to stay with us. We're delighted to hear that you had a great experience and found our location convenient with a nice view of the bay.If there's anything specific you particularly enjoyed or if there are any areas where we can continue to improve, please feel free to let us know. Your feedback is valuable to us as we strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back for another fantastic stay in the future!

8/10 Bra

Walter

Reste med familjen
It was economical and clean.
Bodde här 2 nätter i mars 2024
Svar från FD 1 apr. 2024
Thank you, Walter, for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel to be economical and clean.If there are any specific areas where we can further improve to make your next stay even better, please feel free to let us know. Your feedback is important to us, and we're committed to providing the best possible experience for our guests.We hope to have the opportunity to welcome you back for another great stay in the future!

8/10 Bra

Jennifer, Coarsegold

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Great place to stay and easy access to airport
Bodde här 1 natt i mars 2024
Svar från FD 28 mars 2024
Thank you, Jennifer, for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience and found our location convenient for accessing the airport.If there are any specific areas where we can further improve to make your next stay even better, please feel free to let us know. Your feedback is important to us, and we're committed to providing the best possible experience for our guests.We hope to welcome you back for another great stay in the future!

10/10 Fantastiskt

Charlotte

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super comfy, clean, close to the airport with a free shuttle available. 24/24 front desk very practical for lare arrival. Staff was nice and helpfull.
Bodde här 1 natt i mars 2024
Svar från FD 21 mars 2024
Thank you, Charlotte, for your perfect rating and wonderful review! We're delighted to hear that you had a comfortable and pleasant stay with us. It's great to know that you found our hotel to be clean, conveniently located near the airport, and appreciated our free shuttle service.We're also glad that our 24/7 front desk service was helpful for your late arrival, and we appreciate your kind words about our staff. Your satisfaction is our top priority, and we're thrilled that we could contribute to making your stay enjoyable.We look forward to welcoming you back for another fantastic stay in the future! Safe travels!

10/10 Fantastiskt

Cristian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
😃
Bodde här 2 nätter i mars 2024
Svar från FD 21 mars 2024
Thank you, Cristian, for your perfect rating! We're thrilled to see that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.If there's anything specific you particularly enjoyed or if there are any areas where we can continue to improve, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great view of planes landing at SFO. Dinner next door.
Bodde här 1 natt i mars 2024
Svar från FD 21 mars 2024
Thank you, James, for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed the view of planes landing at SFO from our hotel. We're also glad to hear that you found the nearby dining options convenient for your stay.Your satisfaction is our top priority, and we're delighted that we could contribute to making your stay enjoyable. If there's anything else we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know.We look forward to welcoming you back for another fantastic stay in the future! Safe travels!

6/10 Okej

fahad

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från FD 21 mars 2024
Thank you, Fahad, for your feedback and for choosing to stay with us. We appreciate your honesty.We're sorry to hear that your experience fell short of expectations. If there are any specific areas where we can improve or if there's anything we can do to make your next stay more enjoyable, please feel free to let us know. Your feedback is important to us, and we're committed to making improvements based on your comments.We hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Fantastiskt

Arkady, palo alto

Bodde här 1 natt i januari 2024
Svar från FD 29 mars 2024
Thank you, Arkady, for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us.If there's anything specific you particularly enjoyed or if there are any areas where we can continue to excel, please let us know. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests.We look forward to welcoming you back for another fantastic stay in the future!

8/10 Bra

Anthony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från FD 12 mars 2024
Thank you, Anthony, for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there are any specific areas where we can improve or if there's anything we can do to make your next stay even better, please let us know. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for another great stay in the future! Safe travels!

10/10 Fantastiskt

Diana Alejandra, Stockton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good
Bodde här 1 natt i mars 2024
Svar från FD 5 mars 2024
Thank you, Ms. Alejandra, for your perfect rating and positive feedback! We're delighted to hear that you had a very good experience during your stay with us. If there's anything specific you particularly enjoyed or if there are any areas where we can continue to exceed your expectations, please let us know. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future! Safe travels!

2/10 Väldigt dåligt

Brenna

Bodde här 2 nätter i februari 2024
Svar från FD 23 mars 2024
Thank you, Brenna, for sharing your feedback with us, although we're disappointed to hear about your experience.We understand your frustration regarding the non-refundable nature of your reservation. We strive to accommodate our guests' needs to the best of our ability, which is why we offered you the option to change your reservation dates to avoid any loss.We apologize if this solution did not meet your expectations. If you have any further concerns or if there's anything specific we can do to address them, please don't hesitate to reach out to us directly. We value your feedback and would welcome the opportunity to assist you further.

10/10 Fantastiskt

sook muay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely well runned place; with good airport shuttle. There is also a hotpot restaurant right next to it plus a huge parking area
Bodde här 1 natt i februari 2024
Svar från FD 5 mars 2024
Thank you, Sook Muay, for your perfect rating and wonderful review! We're thrilled to hear that you had a lovely experience during your stay with us. It's great to know that you found our hotel well-run and appreciated our convenient airport shuttle service. We're also glad to hear that you enjoyed having a hotpot restaurant nearby and our ample parking area.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay! Safe travels!

10/10 Fantastiskt

Hiroshi

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från FD 5 mars 2024
Thank you, Hiroshi, for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything specific you particularly enjoyed or if there are any areas where we can continue to exceed your expectations, please let us know. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future! Safe travels!

10/10 Fantastiskt

Crystal, South Gate

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I'm surprised this place has negative reviews. The staff was sweet, our room was clean, and had a great view of the bay. Will definitely stay here again.
Bodde här 1 natt i februari 2024
Svar från FD 26 feb. 2024
Thank you, Crystal, for your glowing review and perfect rating! We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found our staff to be sweet, your room to be clean, and that you enjoyed the great view of the bay.Your satisfaction is our top priority, and we're delighted that you would choose to stay with us again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay! Safe travels!

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was near the main city and had an ocean view
Svar från FD 26 feb. 2024
Thank you, Adam, for your perfect rating! We're delighted to hear that you enjoyed your stay and appreciated our proximity to the main city as well as the ocean view. If there's anything specific you particularly enjoyed or if there are any areas where we can continue to meet or exceed your expectations, please let us know. Your feedback is important to us, and we look forward to welcoming you back for another great stay in the future! Safe travels!

10/10 Fantastiskt

Russell

Bodde här 1 natt i februari 2024
Svar från FD 21 mars 2024
Thank you, Russell, for your perfect rating! We're delighted to hear that you had a great experience during your stay with us.If there's anything specific you particularly enjoyed or if there are any areas where we can continue to exceed your expectations, please let us know. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future!

8/10 Bra

Justin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decent place to stay for the little time I was there. The location was best, great sunrise over the SF Bay. Would have appreciated a small breakfast or at least a drinl.
Bodde här 1 natt i februari 2024
Svar från FD 26 feb. 2024
Thank you, Justin, for your feedback and for choosing to stay with us. We're glad to hear that you found our location to be convenient and enjoyed the beautiful sunrise over the SF Bay.We apologize for any inconvenience regarding breakfast options during your stay. We want to clarify that we do offer breakfast items for sale 24/7 and complimentary coffee in the lobby for our guests' convenience. We appreciate your suggestion for a complimentary drink and will take it into consideration as we strive to enhance our guest experience.We hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

10/10 Fantastiskt

olivia

Reste med familjen, Reste med husdjur
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet, front desk very nice and helpful. Entire staff is very nice. Thank you
Bodde här 2 nätter i februari 2024
Svar från FD 26 feb. 2024
Thank you, Olivia, for your perfect rating and wonderful review! We're delighted to hear that you had a peaceful and enjoyable stay with us. It's great to know that our front desk team was helpful and that you found our entire staff to be nice and accommodating.Your kind words mean a lot to us, and we truly appreciate your feedback. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future! Safe travels!

8/10 Bra

sandra

Bodde här 1 natt i februari 2024
Svar från FD 21 mars 2024
Thank you, Sandra, for your feedback and for choosing to stay with us. We're glad to see that you had a positive experience overall.If there are any specific areas where we can improve or if there's anything we can do to make your next stay even better, please feel free to let us know. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for another great stay in the future!

10/10 Fantastiskt

Rivelino

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Centrico
Bodde här 1 natt i februari 2024
Svar från FD 14 feb. 2024
¡Gracias, Rivelino, por tu calificación perfecta y tu comentario positivo! Nos complace saber que disfrutaste de tu estancia y encontraste nuestra ubicación céntrica conveniente. Si hay algo más en lo que podamos ayudarte o si tienes alguna otra pregunta, ¡no dudes en hacérnoslo saber! Esperamos darle la bienvenida de nuevo en el futuro. ¡Felices viajes!

10/10 Fantastiskt

Daniel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was clean,the staff were warm and inviting. I liked walking by the lake in the morning. I slept well. I really liked the food and drink options in the fridge. It was great. I give it a 6 out of 5. Highly recommend.
Bodde här 1 natt i februari 2024
Svar från FD 10 feb. 2024
Thank you so much, Daniel, for your glowing review and perfect rating! We're thrilled to hear that you had such a fantastic experience during your stay. It's wonderful to know that you found everything clean, enjoyed the warm and inviting staff, and appreciated the serene walk by the lake in the morning. We're also delighted that you slept well and enjoyed the food and drink options in the fridge.Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back for another exceptional stay in the future! Safe travels!

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från FD 12 feb. 2024
Thank you, Barbara, for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay. If there's anything specific you particularly enjoyed or if there are any areas where we can continue to exceed your expectations, please let us know. Your feedback is important to us, and we hope to have the opportunity to welcome you back for another outstanding stay in the future! Safe travels!

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El hotel está mucho mejor que en las fotos. La comida japonesa que nos recomendaron en recepción está deliciosa. Nos quedamos en este hotel porque tuvimos un problema con la renta del auto en el aeropuerto, estando ahí lo busqué en expedia y fue una excelente opción. Tiene transporte hotel - aeropuerto.
Bodde här 1 natt i februari 2024
Svar från FD 7 feb. 2024
¡Gracias Karen por compartir tu experiencia! Nos alegra mucho saber que tu estancia en nuestro hotel superó tus expectativas y que disfrutaste de la comida japonesa recomendada por nuestro personal de recepción. Nos enorgullece saber que elegiste quedarte con nosotros después de enfrentar un problema con la renta del auto en el aeropuerto y que encontraste nuestra opción en Expedia excelente.Además, nos complace saber que nuestro servicio de transporte entre el hotel y el aeropuerto fue útil para ti. Valoramos tu opinión y esperamos que tengas la oportunidad de volver a visitarnos en el futuro. Si hay algo más en lo que podamos ayudarte o si tienes algún comentario adicional, no dudes en hacérnoslo saber. ¡Gracias por elegirnos y esperamos verte pronto nuevamente!

10/10 Fantastiskt

G.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från FD 7 feb. 2024
Thank you, G., for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you'd like to share about your visit or if there's anything we can do to make your future stays even better, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

8/10 Bra

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Vagabond was right on the bay, and accessed the walking trail there. It was a modest hotel, but very wisely laid out and supplied. Our only problem was that the accessible shower allows the bathroom to get flooded. Hopefully a rubber guard could be installed to prevent this in the future. Otherwise, a lovely comfortable stay.
Bodde här 2 nätter i januari 2024
Svar från FD 7 feb. 2024
Thank you for sharing your feedback, John. We're glad to hear that you enjoyed your stay at The Vagabond and found our location by the bay convenient for accessing the walking trail. We strive to provide a comfortable and enjoyable experience for all our guests, and we're pleased to hear that you found our hotel to be well-laid out and supplied. If there are any specific areas where we can further improve or if you have any additional comments, please feel free to let us know. We appreciate your review and hope to welcome you back for another pleasant stay in the future!

10/10 Fantastiskt

rahmat

Gillade: Renlighet
Clean hotel
Bodde här 1 natt i januari 2024
Svar från FD 7 feb. 2024
Thank you, Rahmat, for your excellent rating and for highlighting our hotel's cleanliness. We strive to maintain high standards of cleanliness to ensure our guests have a comfortable and enjoyable stay. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

10/10 Fantastiskt

hongxin

Bodde här 1 natt i februari 2024
Svar från FD 21 mars 2024
Thank you, Hongxin, for your perfect rating! We're delighted to hear that you had a great experience during your stay with us.If there's anything specific you particularly enjoyed or if there are any areas where we can continue to exceed your expectations, please let us know. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future!

2/10 Väldigt dåligt

Silvyne

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It was very quiet on 2nd floor facing Bayshore blvd. did not hear airplane noise.
Bodde här 1 natt i januari 2024
Svar från FD 7 feb. 2024
Thank you for your feedback, Silvyne. We're glad to hear that you found your stay on the 2nd floor facing Bayshore Blvd to be quiet and free from airplane noise. Providing a peaceful environment for our guests is important to us, and we're pleased that we were able to meet your expectations in this regard. If you have any other comments or if there's anything else we can do to improve your experience, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for another stay in the future.

6/10 Okej

Laurence

Bodde här 1 natt i januari 2024
Svar från FD 7 feb. 2024
Thank you for sharing your feedback, Laurence. We're sorry to hear that your experience with us was only average. We value all guest feedback as it helps us identify areas for improvement. If there are any specific concerns or issues you encountered during your stay that you'd like to address, please don't hesitate to reach out to us directly. We would appreciate the opportunity to better understand your experience and make any necessary improvements. Thank you for choosing to stay with us, and we hope to have the chance to welcome you back for a more enjoyable stay in the future.

8/10 Bra

Connie

Gillade: Personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i januari 2024
Svar från FD 29 jan. 2024
Thank you for your review, Connie. We're glad to hear that you had a good experience during your stay. If there are any specific aspects of your stay that you particularly enjoyed or if there are any areas where we can improve, please don't hesitate to let us know. Your feedback is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future!

6/10 Okej

Christina

Gillade: Renlighet och personal och service
Bodde här 3 nätter i januari 2024
Svar från FD 29 jan. 2024
Thank you for your feedback, Christina. We appreciate you taking the time to share your thoughts about your recent stay. We're sorry to hear that your experience was not up to your expectations. If there are any specific areas where we fell short or if there's anything we can do to improve, please let us know. Your satisfaction is important to us, and we would welcome the opportunity to address any concerns you may have. We hope to have the chance to better serve you in the future. Thank you for choosing us for your accommodation needs.

8/10 Bra

Yoshihiro

Bodde här 5 nätter i januari 2024
Svar från FD 21 mars 2024
Thank you, Yoshihiro, for your feedback and for choosing to stay with us. We're pleased to see that you had a positive experience overall.If there are any specific areas where we can improve or if there's anything we can do to make your next stay even better, please feel free to let us know. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for another great stay in the future!

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This is good value for money. Clean with plenty of towels.
Bodde här 2 nätter i januari 2024
Svar från FD 26 jan. 2024
hank you for your review! We're pleased to hear that you found good value for money during your stay and that you appreciated the cleanliness and ample supply of towels. Your feedback is valuable to us, and we're glad to have met your expectations. If there are any areas where we can further improve or if you have any additional comments, please feel free to let us know. We hope to have the opportunity to welcome you back for another great stay in the future!

4/10 Dåligt

Mary

Gillade: Renlighet
Gillade inte: Personal och service
We waited for an hour and a half for a shuttle and the hotel night guy hung up on me after my third call. We finally took an Uber and it was 37 dollars for Al out a five minute drive It was clean though and the morning staff was nice. The night manager was rude as heck and should be fired!
Bodde här 1 natt i januari 2024
Svar från FD 28 jan. 2024
Dear Mary,Thank you for reaching out to us regarding your recent experience. We sincerely apologize for any inconvenience you encountered with our shuttle service.After reviewing the situation, it appears there may have been a misunderstanding regarding the shuttle pickup location. We regret any confusion that may have occurred. In such instances, it is essential for guests to follow the provided instructions to ensure a smooth and timely shuttle service.We understand that waiting for an extended period can be frustrating, and we apologize for the inconvenience caused. However, as the delay may have resulted from the guest being in the wrong location, we regret that we are unable to offer compensation in this particular case.We value your feedback and appreciate your understanding of the situation. If there is anything else we can assist you with or if you have further concerns, please feel free to contact our customer service.Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

6/10 Okej

Tominaga

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The toilet did not work, I had to change the room.
Bodde här 5 nätter i januari 2024
Svar från FD 26 jan. 2024
Thank you for sharing your feedback, Tominaga. We apologize for the inconvenience you experienced with the toilet in your room. It's disappointing to hear that it was not in proper working order and that you had to change rooms as a result. Your comfort and satisfaction are important to us, and we will address this issue promptly to ensure it doesn't happen again in the future. If there's anything else we can do to make your future stays more enjoyable, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to host you again in the future.

10/10 Fantastiskt

Nelson

Bodde här 1 natt i december 2023
Svar från FD 25 jan. 2024
Thank you, Nelson, for your excellent rating! We appreciate your positive feedback. If there's anything specific you'd like to share about your experience or if there's anything we can do to make your future stays even better, please feel free to let us know. We're committed to ensuring that each guest has a memorable and enjoyable stay with us. We look forward to welcoming you back on your next visit. Safe travels!

10/10 Fantastiskt

Apryl

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Customer Service
Arrived from Japan with two dogs and 6 bags. Shuttle was excellent. Check in was easy and front desk person was great.
Bodde här 1 natt i januari 2024
Svar från FD 22 jan. 2024
Thank you, Apryl, for your fantastic feedback! We're thrilled to hear that you had a positive experience with our customer service, shuttle service, and check-in process. Your comfort and satisfaction are our top priorities, and it's great to know that we were able to meet your expectations. If you have any other comments or if there's anything specific you'd like to share or suggest for future visits, please feel free to let us know. We look forward to hosting you again in the future. Safe travels!

10/10 Fantastiskt

Hashmatullah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Fd 22 jan. 2024
Thank you, Hashmatullah, for your 5-star review! We appreciate your positive feedback. If there are any specific comments or details you'd like to share about your stay, or if there's anything we can do to make your future visits even better, please let us know. We're here to ensure your experiences with us are consistently excellent. Safe travels, and we look forward to hosting you again!

8/10 Bra

Mehri

Bodde här 1 natt i januari 2024
Svar från FD 8 feb. 2024
Thank you, Mehri, for your feedback and for choosing to stay with us. We appreciate your 4-star rating. If there are any specific comments or areas where we can improve to enhance your future stays, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Safe travels!

10/10 Fantastiskt

Anthony

Bodde här 1 natt i januari 2024
Svar från FD 22 jan. 2024
Thank you, Anthony, for the 5-star rating! We're delighted to hear that you had a positive experience during your stay. If there are any specific comments or suggestions you'd like to share about your visit, or if there's anything we can do to enhance your future stays, please feel free to let us know. Your feedback is important to us, and we look forward to hosting you again in the future. Safe travels!

10/10 Fantastiskt

Alfredo

Bodde här 1 natt i januari 2024
Svar från FD 18 jan. 2024
Dear Alfredo,Thank you for the excellent 5.0 rating! We appreciate your feedback, and we're thrilled to know you had an excellent experience during your stay. If there's anything specific you enjoyed or if there's anything else we can do to make your future visits even more enjoyable, please feel free to let us know.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, no frills
If you just need a place to sleep for the night and don't need any frills this is the place for you. It's clean and gets the job done.
Bodde här 1 natt i januari 2024
Svar från FD 16 jan. 2024
Thank you for taking the time to share your feedback. We appreciate your straightforward and honest review. We're pleased to hear that our hotel served its purpose for your overnight stay. Providing a clean and comfortable experience is our priority, and we're glad we could meet your expectations.If you have any specific suggestions or if there's anything else we can do to make your future visits even more enjoyable, please feel free to let us know. We value your input and look forward to welcoming you back.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great desk staff help!
The staff at the front desk (a warm fellow) was so very helpful He went out of his way to help me deal with a double booking.
Bodde här 1 natt i januari 2024
Svar från FD 16 jan. 2024
Dear Karen,Thank you for the perfect 10 out of 10 rating on Hotels.com! We're delighted to hear about your positive experience with our front desk staff, and we appreciate your kind words about their helpfulness. Providing excellent service is our goal, and we're thrilled to know we could assist you with a double booking.If there's anything specific you enjoyed or if there's anything else we can do to make your future visits even more enjoyable, please feel free to let us know. Your satisfaction is important to us, and we look forward to welcoming you back.