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Recensioner av Equinoccio Hotel

3.5 out of 5
Equinoccio Hotel
SAN24E, El Congo, Santa Ana, Santa Ana

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 91 av 145 recensioner" "
8 - Bra i betyg. 31 av 145 recensioner" "
6 - Okej i betyg. 10 av 145 recensioner" "
4 - Dåligt i betyg. 4 av 145 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 145 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Tomas, Tallahassee

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is situated in an ideal spot; very close to the island so that you see dozens of bird species from it's fabulous deck. The infinity pool is gorgeous as are all the grounds. Well worth the ride to the hotel! They have jet ski, kayaks and even will take you on a boat ride around the lake. The staff were absolutely spot-on. The food was very good. Rooms were comfortable and they use solar power to heat the shower (very hot water!) and provide power. Definitely will be back!
Bodde här 1 natt i maj 2024
Svar från Alejandro Rodríguez (G.M) 27 maj 2024
Thank you for your review Tomas! Hope we can have you back another time.

10/10 Fantastiskt

Tanasha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best hotel stay I have ever had! It's hard to know where to begin The drive up to the property is a bit sketchy due to the unpaved road with lots of potholes. I drove a sedan and just had to take my time driving slowly and made it safely. The views of the lake are breathtaking from sun up to sundown. The property is sleek, clean, modern and comfortable. My room was quaint and had everything I needed. They even had hot water which is apparently uncommon for the area. I only stayed 1 day at the property and I wish I had stayed for my whole trip. I was 1 of 2 people staying at the property at the time and I felt like a celebrity who rented to whole place out lol. The whole staff was super kind and were quick to assist me with any of my needs. My first evening there I enjoyed dinner and drinks in the lounge/dining area. The food/drinks were really good, I happened to notice ALOT of geckos which is not something I'm used to so it freaked me out. Eduardo the amazing bar area attendant was super helpful by doing a sweep of my room to check for any critters before I went to sleep. This is not a negative remark against the hotel as that's just the wildlife there. The next morning I had my complimentary breakfast and then did my complimentary hour long kayak ride, shortly after I did the Jet ski which was $40 for 30 mins. My whole stay was a 10/10 experience and cannot wait to return
Bodde här 1 natt i maj 2024
Svar från Alejandro Rodríguez (G.M) 27 maj 2024
Thank you for your review Tanasha!

10/10 Fantastiskt

Mario, Sherman Oaks

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Alejandro Rodríguez (G.M) 16 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Leticia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Alejandro Rodríguez (G.M) 7 apr. 2024
Thank you for your review!

8/10 Bra

Jose

The hotel is good. But the way to get very bad too many holes
Bodde här 1 natt i april 2024
Svar från Alejandro Rodríguez (G.M) 5 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Janna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing property and staff! The facilities and views were just perfect for our short stay. We relaxed by the pool, hiked the volcano (which the staff helped arrange transportation for- about an hours drive) and kayaked on the lake. The road to the hotel is very rough so take note and go slow! There is nothing to do within walking distance of the hotel so this is more of a “stay and play” kind of place. The lake, at least at the moment, wasn’t swimmable, and I hear it won’t be for a while. But they have kayaks, jet skis, paddle boards and boat ride opportunities! The food and service (and bartending skills!) were great! Overall, I highly recommend!
Bodde här 3 nätter i mars 2024
Svar från Alejandro Rodríguez (G.M) 4 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Rosie

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Road is bad but nice hotel
Bodde här 1 natt i april 2024
Svar från Alejandro Rodríguez (G.M) 4 apr. 2024
Thank you for your review!

8/10 Bra

Louis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place at the very end of the road around Lake Coatepeque. Super clean, great friendly staff, nice swimming pool onsite, private free parking, and the only minor inconvenience is its location, at the very end of the road that goes around Lake Coatepeque, so a bit isolated from everything else. A/C worked perfectly, but if you want to sleep in, do NOT get the rooms with lake views as the sun will shine right on you and even the blackout curtains won’t block it. Also, hot water pressure was very weak, which seems to be quite common in El Salvador. That said, a wonderful place with spectacular views of the lake, surrounded by beautiful views and nature at its finest, so I’d highly recommend it!
Bodde här 1 natt i april 2024
Svar från Alejandro Rodríguez (G.M) 5 apr. 2024
Thank you for your review!

6/10 Okej

Eric vladimir

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024

8/10 Bra

Erick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Alejandro Rodríguez (G.M) 19 mars 2024
Thank you for your review!

10/10 Fantastiskt

Noel, Bellport

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service, very friendly and helpful staff, clean bedrooms, and ample space. Would definitely recommend. Also the food is good here.
Bodde här 2 nätter i mars 2024
Svar från Alejandro Rodríguez G.M 11 mars 2024
Thank you for your review!

8/10 Bra

JOHNATHAN

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
OVERPRICED STAY
Although the room itself was clean and the panoramic view was beautiful this place is definately overpriced. The price is soley dependent on the view. Our panoramic view came with a king bed and shower. No hairdryer, or microwave, or fridge. The room does come with a mini bar which you need to give a deposit to have it opened even though the pricing of drinks is labelled on the fridge itself. The shower water is pretty chilly despite the hot water tank attached. The hotel staff, especially the manager aren't very welcoming and every request is a chore to them. Do not try to come back after dark as we spent 10 minutes banging on the front door and honking our car horn to get in. They tell you breakfast is included each morning but what they don't tell you is it's only the typical breakfast, so you're given a menu thinking anything is fair game but this isn't the case. Also to get here is a mission, the roads leading to this resort are unpaved and extremely bumpy and rocky with many potholes. Stayed here for 2 nights but with that said will not be staying again, especially for the price tag.
Bodde här 2 nätter i februari 2024
Svar från Alejandro Rodríguez G.M 3 mars 2024
Hello Jonathan, were sorry about the service you were given by our staff. Regarding the other issues, please take into consideration that the access to the hotel at night must be coordinated with security guards, we facilitate a phone number to arrange entrance at any time. Also, the courtesy breakfast is labeled on the menu as "Included with the rate", please take your time to read our menu. Road condition is out of our bounds, but well keep pushing the authorities to fix the current state.

8/10 Bra

Julissa, Jackson Heights

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Alejandro Rodríguez G.M 26 feb. 2024
Thank you for your review!

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente lugae y muy buen servicio
Bodde här 2 nätter i februari 2024
Svar från Alejandro Rodríguez G.M 26 feb. 2024
Thank you for your review!

10/10 Fantastiskt

Mario, Miami

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The service!
Bodde här 1 natt i februari 2024
Svar från Alejandro Rodríguez 12 feb. 2024
Thank you for your review!

8/10 Bra

Diana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Alejandro Rodríguez G.M 26 feb. 2024
Thank you for your review!

10/10 Fantastiskt

Leticia E

Reste med familjen
Gillade: Bekvämligheter
This is a wonderful hotel, the room was clean and spacious, the bed was very comfortable, the tile floor was so clean. The view from the room was beautiful, breakfast was delicious, perfect location to explore Santa Ana volcano and the town. The staff was great very friendly and welcoming. I will definitely come back
Bodde här 2 nätter i februari 2024
Svar från Alejandro Rodríguez G.M 26 feb. 2024
Thank you for your review!

10/10 Fantastiskt

Florence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Alejandro Rodríguez 12 feb. 2024
Thank you for your review!

8/10 Bra

Jeffery, Eden Prairie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the view. The streets need repairs as its located at the end of the lake. The religious service preacher was so loud. We can hear him until 11sh pm. This was on a Tuesday night. Location was great but too far to drive on a terrible road.
Bodde här 1 natt i januari 2024
Svar från Alejandro Rodríguez G.M 26 feb. 2024
Thank you for your review!

8/10 Bra

Rebeca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a great place to stay with family and friends!
Svar från Alejandro Rodríguez G.M 26 feb. 2024
Thank you for your review!

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i januari 2024
Svar från Alejandro Rodríguez G.M 23 jan. 2024
Thank you for your review!

10/10 Fantastiskt

Amy, Woodbridge

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel felt like a hidden gem. Not many rooms so we felt like we had the place to ourselves. The staff was so kind, attentive and helpful. We had lunch, appetizers and dinner there and the food was always good. We were even able to purchase bottle service there. We spent my birthday there and the staff helped my mom book a mariachi band to surprise me. The rooms and hotel were always clean. we used the Jetski and kayak service had so much fun! When we wanted to go out for dinner the staff helped us with recommendations. The place is so peaceful and relaxing. From the water dock I was able to watch the sunrise, do yoga and even jump into the water from there. I would love to come back here if I visit again.
Svar från Alejandro Rodríguez G.M 23 jan. 2024
Thank you for your kind review! Hopefully we can have you visiting again.

2/10 Väldigt dåligt

Anthony

Reste med familjen
I do not recommend this place. The staff were extremely rude and the location was far from most of the restaurant. We made a minor change to the reservation and due to miscommunication the staff spoke to us rudely & seemed to tell the rest of the staff of the issue which made us feel extremely uncomfortable. The issue was resolved but one of the staff members (I believe the manager) was being extremely arrogant and would smirk at us when we would walk by the lobby, parking lot, etc. Also, there are no refrigerators or cups in the hotel room. Plus the Wi-Fi was pretty bad. There much better locations at lago of cuatepque! 1/10
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Hazel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely location
Bodde här 1 natt i december 2023
Svar från Alejandro Rodríguez G.M 2 jan. 2024
Thank you for your review!

10/10 Fantastiskt

feria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Alejandro Rodríguez (G.M) 28 dec. 2023
Thank you for your review!

10/10 Fantastiskt

lorena

Bodde här 1 natt i december 2023
Svar från Alejandro Rodríguez (G.M) 6 jan. 2024
Thank you for your review!

4/10 Dåligt

Claudia

Gillade inte: Renlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Emely

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The views are incredible and the water sports are a must
Bodde här 1 natt i november 2023
Svar från Alejandro Rodríguez G.M 28 nov. 2023
Thank you for your review!

10/10 Fantastiskt

Cindy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the pool and the service. Disliked that it has few amenities and that it closes very early and there is nothing to do in the area to do or buy after 8pm
Bodde här 5 nätter i november 2023
Svar från Alejandro Rodríguez G.M 27 nov. 2023
Thank you for the review, well definetly look into the comments!

10/10 Fantastiskt

Luis

Bodde här 4 nätter i november 2023
Svar från Alejandro Rodríguez (G.M) 28 dec. 2023
Thank you for your review!

10/10 Fantastiskt

Michael

Bodde här 1 natt i november 2023
Svar från Alejandro Rodríguez (G.M) 19 nov. 2023
Thank you for your review!

10/10 Fantastiskt

Luis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente servicio, un servicio completo
Bodde här 1 natt i november 2023
Svar från Alejandro Rodríguez (G.M) 19 nov. 2023
Thank you for your review!

10/10 Fantastiskt

Jorge

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Victor help us a lot . A must visit place. 10 out of 10 overall.
Bodde här 1 natt i november 2023
Svar från Alejandro Rodríguez G.M 6 nov. 2023
Thank you for your review!

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Hotel!
My wife and I stayed for two days in the room with the lake view. The hotel is absolutely beautiful and is situated near the lake and has stunning views. Our room was extremely clean and comfortable. The staff were great and very attentive. The restaurant has good food. The only thing for those that are not from El Salvador or this is your first time in this area, the last stretch of the road to the hotel which is about 3-4 miles was awful. It is narrow, has portions of dirt road with huge holes. So drive slowly or come in a pick up truck. Other than that, this hotel gets 5 out 5 stars from me!!
Bodde här 2 nätter i oktober 2023
Svar från Alejandro Rodríguez G.M 4 nov. 2023
Thank you for your kind review!

6/10 Okej

Alfred

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
The hotel has fantastic views. We got there and first thing we did was to try out the Jet skis on the Lake! It was amazingly beautiful. And we were able to drive all over the lake. Then Dinner menu was fantastic. Especially the T-Bone steak. The stuff is friendly and the hotel seemed clean. But once we got back to our rooms we were relaxing watching a movie and then a small scorpion appared to be passing by my left foot. I was spooked and quickly panicked. I went downstairs and let the staff know. They quickly took care of the problem. However i late found out that the stuff leaves home at 10pm. Which means after 10pm you wont be able to get help. The think the hotel owner needs to pay the stuff more so that they can stay and assist the customers. Kinda felt unsafe. But the staff was great.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great experience!
The hotel was amazing. Amazing views. Such friendly staff. Great food. Just an amazing experience.
Bodde här 2 nätter i oktober 2023
Svar från Alejandro Rodríguez G.M 14 okt. 2023
Thank you for your kind review!

10/10 Fantastiskt

Maria

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Excellent experience
Bodde här 2 nätter i oktober 2023
Svar från Alejandro Rodríguez G.M 9 okt. 2023
Thank you for your review!

10/10 Fantastiskt

Gerson G Avalos

Gillade: Renlighet
Bodde här 1 natt i september 2023
Svar från Alejandro Rodríguez G.M 4 okt. 2023
Thank you for your review!

10/10 Fantastiskt

Isaias

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Alejandro Rodríguez G.M 4 okt. 2023
Thank you for your review!

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Impeccable place to stay!
This hotel was the absolute best experience I’ve ever had in a hotel. It is beautiful, extremely well maintained, peaceful, staff was amazing, I could go on and on. I literally did not want to leave I loved it so much. I will be back.
Bodde här 3 nätter i september 2023
Svar från Alejandro Rodríguez G.M 4 okt. 2023
Thank you very much for your kind review! Hopefully we can have you again.

10/10 Fantastiskt

diana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is beautiful, Victor the staff personal really helpful, respectful , nice and knowledge of what he was doing. The Rooms were excellent , excellent view of the lake, everything clean. We loved it and enjoyed it; the food was great. Highly recommended. the only downside is the road to get to the property is really rough , you need a 4x4 vehicle to make it safe.
Bodde här 1 natt i september 2023
Svar från Alejandro Rodríguez G.M 4 okt. 2023
Thank you very much for your review!

8/10 Bra

Alvin

Very nice facility, bad road to get to it.
Bodde här 3 nätter i augusti 2023
Svar från Alejandro Rodríguez G.M 5 sep. 2023
Thank you for your review!

10/10 Fantastiskt

Veronica

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Alejandro Rodríguez G.M 18 aug. 2023
Thank you for your review!

10/10 Fantastiskt

Yesenia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff friendly clean installation and good customer service
Bodde här 1 natt i augusti 2023
Svar från Alejandro Rodríguez (G.M) 6 aug. 2023
Thank you for your review!

10/10 Fantastiskt

Carlos

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel with an amazing view! If you can, go for the lakeview room...totally worth the price! The road to get to the hotel is VERY rough!! Lots of rocks, holes, etc. We had a Nissan Sentra and I was worried we were not going to make it. I would NOT recommend making the drive at night. We rented jet skis on property and took a boat ride in the evening and it was perfect! There really isn't anything to do outside of the hotel so plan accordingly. We would totally stay there again : )
Bodde här 1 natt i juli 2023
Svar från Alejandro Rodríguez (G.M) 6 aug. 2023
Thank you for your review!

8/10 Bra

Patricia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Alejandro Rodríguez (G.M) 6 aug. 2023
Thank you for your review!

10/10 Fantastiskt

Jose

Bodde här 1 natt i juli 2023
Svar från Alejandro Rodríguez G.M 25 juli 2023
Thank you for the review!

6/10 Okej

Ruben

It is too expensive for what they offer. I paid $200 for a night and it only included a breakfast and the room. The hotel really only offers you a small pool that is full all day. If you want to do any activity in the lake, you need to pay from $40 to $80 cash to a third party to use any jet ski or to have a trip in the boats. The room was very nice with a great view, but the bed was not very clean. I also forgot to bring my toothbrush and they ask me for $5 dollars for one and $6 for the toothpaste which is completely overpriced considering the brand of the toothbrush costs around 1$ in dollar city. The food was nice but al overpriced. I consider that for the cost of the room and all, the hotel should offer you at least some lake activities included.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Dalton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från Alejandro Rodríguez (G.M) 20 juli 2023
Thank you for your review!

8/10 Bra

Moises

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The area is peaceful, almost secluded which I loved
Bodde här 1 natt i juli 2023
Svar från Alejandro Rodríguez (G.M) 20 juli 2023
Thank you for your review!