Reception

Recensioner av Motel 6 Irvine - Orange County Airport

2 out of 5
Motel 6 Irvine - Orange County Airport
1717 East Dyer Road, Santa Ana, CA

Recensioner

6,6
10 - Fantastiskt i betyg. 289 av 1001 recensioner" "
8 - Bra i betyg. 205 av 1001 recensioner" "
6 - Okej i betyg. 181 av 1001 recensioner" "
4 - Dåligt i betyg. 131 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 195 av 1001 recensioner" "

6,4/10

Renlighet

7,4/10

Personal och service

6,0/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Adam

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent value. We were happy with our stay. Our only concern was that there were a lot of sketchy homeless people hanging out in the parking lot. Lots of drug use around the property. We would stay here again though as long as the price is right.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Janiel

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

6/10 Okej

Kyle

Reste i grupp
Gillade: Renlighet och personal och service
The staff was great and the room relatively clean. There were just minor things dirty like the curtain to the balcony. The screen door was missing too. The room was supposed to be non smoking but still smelled like cigarettes initially. The door to the room was accessible from the outside of the building too for some reason, that was a bit odd
Bodde här 1 natt i maj 2024

8/10 Bra

Peter

Affärsresenär
Gillade: Renlighet och personal och service
Staff
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Javier

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Los trabajadores de recepción racistas :(
Bodde här 1 natt i maj 2024
Svar från Nancy Y. 14 maj 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Fantastiskt

Carina

Gillade: Bekvämligheter
Very clean
Bodde här 1 natt i maj 2024
Svar från Nancy Y. 14 maj 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Dåligt

Kai

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Not a good experience
Bodde här 1 natt i maj 2024
Svar från Nancy Y. 14 maj 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okej

Kaily

Reste med familj och småbarn
Gillade inte: Bekvämligheter
I like that it near a gas statuon .
Bodde här 2 nätter i april 2024
Svar från Brand Experience Team 6 maj 2024
Hi Kaily, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Fantastiskt

Warvam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 9 maj 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

10/10 Fantastiskt

Germaine

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a really nice room.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 29 apr. 2024
Hi Jose, Thank you for the 5-star rating!Natalie #Team6

4/10 Dåligt

Kaily

Reste med familj och småbarn
Gillade inte: Bekvämligheter
Dirty
Bodde här 2 nätter i februari 2024
Svar från Brand Experience Team 29 apr. 2024
Hi Kaily, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okej

Kaily

Reste med familj och småbarn
Gillade: Personal och service
Dirty
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 29 apr. 2024
Hi Kaily, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect perfect location. Great rates, clean spot.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 22 apr. 2024
Hi Charles, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s clean and accessible
Bodde här 1 natt i april 2024
Svar från Nancy Y. 16 apr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Väldigt dåligt

jorge

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
I couldn't even check in. When i get to the motel the women in the front desk told me that my reservation was cancel because i didn't get on time. Now I'm waiting for my refund
Bodde här 2 nätter i april 2024
Svar från Nancy Y. 16 apr. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Bra

Michael

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 18 apr. 2024
Hi Michael, Thank you for positively rating your stay!Natalie #Team6

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is so helpful, friendly and courteous!
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 10 apr. 2024
Hi Paul,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Bra

Zhongmou

Gillade: Personal och service
There is no shampoo or hair dryer in the bathroom, and you have to ask for it at the front desk. The bed and towels are not that clean. However, the room is quite big and the price is quite low. So I am very satisfied with everything provided.
Bodde här 5 nätter i mars 2024
Svar från Brand Experience Team 10 apr. 2024
Hi Zhongmou,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Fantastiskt

Paul

Bodde här 3 nätter i mars 2024

6/10 Okej

Eric

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The property looks okay from the outside. The room is generally okay for the price point. The shower water is definitely far too cold. Despite running the hot water side for half hour, it never gets warm. In the morning between 5am to 9pm is the coldest. I could hear water running through the pipes in the walls around me, so apparently, the hot water heater is taxed beyond its capacity. The hot water is effectively nonexistent. I never got a satisfactory shower here. Do not stay.
Bodde här 4 nätter i mars 2024
Svar från Brand Experience Team 10 apr. 2024
Hi Eric,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Dåligt

Eric

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It’s okay if you can handle cold showers all the time. The “hot” side never gets warmer than 80F at best. That’s far too cold! In sum: showers here are a miserable experience.
Bodde här 7 nätter i mars 2024
Svar från Brand Experience Team 10 apr. 2024
Hi Eric,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Fantastiskt

Roberto

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La propiedad cuartos excelente los al rededores le Falta limpieza los huéspedes del cuarto de enseguidad muy escandalosos se fue uno y regresaron otros igual pero todo bien si fuese por los huéspedes que no respetan y hace. Mucho ruido
Bodde här 3 nätter i mars 2024
Svar från Brand Experience Team 10 apr. 2024
Hola Roberto,¡Gracias por la excelente reseña! Esperamos verte pronto.Lilith#Equipo6

10/10 Fantastiskt

Martin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There are homeless people around the area which makes it a little bid unsafe!
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 10 apr. 2024
Hi Martin,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Fantastiskt

Alfredo

Bodde här 1 natt i mars 2024

6/10 Okej

Dan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
O
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 2 apr. 2024
Hi Dan, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

2/10 Väldigt dåligt

Remy José da Silva

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Passei duas noites terríveis nesse espaço. Fui com minha família, esposa e dois filhos, a primeira noite tivemos que dormir todos na mesma cama queen porque a outra cama estava fedendo fezes, o cheiro era insuportável mas como chegamos de madrugada não tivemos opção. No outro dia pedimos para mudar de quarto, e o novo quarto não fedia fezes mas a banheira estava entupida, pedimos para eles arrumares, mas eles só limparam e a banheira continuou entupida. Tivemos que subir num banco pra tomar banho, porque a água demorava demais pra escoar, muito nojento e sujo.
Bodde här 3 nätter i januari 2024
Svar från Brand Experience Team 2 apr. 2024
Hi Remy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 Väldigt dåligt

Chelsey

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Floors were filthy, sheets and towels were clearly used, bathroom had blood squirted up the wall, smelled of cigarettes and weed.
Bodde här 3 nätter i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Chelsey,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Väldigt dåligt

Andrew

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hallways reek of urine mattresses had springs poking in my back (both beds) and it is crazy loud can hear everything going on in rooms and hallways around you.
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Andrew,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okej

Dana

Affärsresenär
It was ok for the value
Bodde här 5 nätter i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Dana, We are glad you enjoyed your stay!Maz K.#Team6

6/10 Okej

Jeff

Reste med familjen
Gillade inte: Renlighet
Check in time is started as 3pm. When we tried to check in at 3:30 we were told the room wasn't ready and it would be about a half hour. We said it would be about 5 as we had come over between matches of a tournament t. At 5:30 when we checked in the bathroom in our room reeked so bad of urine we couldn't use it. We asked for another room or for this to be fixed. Said they would have housekeeping come. 45 minutes later we asked again and then 10 minutes later again as I needed to use three restroom. Couldn't use the one in there lobby because it was nailed shut. We had to request the actually call housekeeping because the person at the desk said she was just waiting for her to come back to the front.
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Jeff, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

2/10 Väldigt dåligt

Ricardo, Corona

Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 28 mars 2024
Hi Ricardo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Väldigt dåligt

dhavalsinh

Gillade inte: Personal och service och boendets skick och faciliteter
it’s very dirty
Bodde här 2 nätter i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okej

Angelica

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The price was okay, there was not a fridge or microwave, the floors were super dirty, I had to clean. The towels had stains, the bed sheets had stains. I had to wash the towels and all to make me feel comfortable. I will recommend if you are only going to sleep for one night like an in and out type of deal.
Bodde här 3 nätter i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Angelica, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Fantastiskt

Rita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff always polite easy to talk to very accommodating just nice all the way around
Bodde här 4 nätter i mars 2024

6/10 Okej

Gavin

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Hallways and facility smells like cannabis. Not for me.
Bodde här 2 nätter i februari 2024
Svar från Brand Experience Team 11 mars 2024
Hi Gavin,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Fantastiskt

Luis

Gillade: Renlighet och boendets skick och faciliteter
Ok
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 11 mars 2024
Hi Luis,Thank you for the perfect rating!! Maz K.#Team6

10/10 Fantastiskt

Aldair

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 14 mars 2024
Hi Aldair, Thank you for the 5-star rating!Natalie #Team6

10/10 Fantastiskt

Randi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Tomoko

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front person was so rude.
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 6 mars 2024
Hi Tomoko,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Väldigt dåligt

Kaycie

Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
DID NOT FEEL SAFE OR COMFORTABLE!!
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 6 mars 2024
Hi Kaycie,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

6/10 Okej

Julissa

Bodde här 1 natt i februari 2024
Svar från Nancy Y. 8 mars 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Väldigt dåligt

Brenda

Reste med familjen
Gillade inte: Renlighet, personal och service och bekvämligheter
“You get what you pay for” We stayed in room 145 in this pet friendly motel on Sat. night with a large dog staying above us running & playing with its toys all day, night and early AM. I had enough called the front desk (FD) from 4:45AM to almost 5AM and no one picked up the phone. I went to the FD and no one was there until I had to speak loudly to get someone’s attention. I explained the situation to the lady and asked if she could have the security guard (SG) speak to the people upstairs regarding the dog, instead she asked the SG to come into our room (it’s 5 AM) and listen for themselves. Who does that? There are people asleep in our room and why would I be lying. I asked the FD lady if she could change our room and she said all rooms were booked. I have no idea if the SG even went to speak with the guest. Sun. night I ask if we can change rooms (now upstairs in room 248) and the lady at the FD was very accommodating as I told her about the situation the previous night. Approx.1230AM (Mon. morning) a few guests start arguing, fighting, slamming doors, dogs start barking and the fighting guests start shoving the beds across the floor to make loud scraping noises until about 2AM. I call the FD and have them send someone over to calm the situation but at this time I have had enough and figure the hotel personnel and SG don’t care about the safety and wellbeing of the guests as the noise continues. I recommend that guests w/ pets be assigned lower level rooms.
Bodde här 2 nätter i februari 2024
Svar från Brand Experience Team 29 feb. 2024
Hi Brenda,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

8/10 Bra

An

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från Nancy Y. 8 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Fantastiskt

Ernest

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy check in, large clean rooms.
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 29 feb. 2024
Hi Ernest,Thank you for the perfect rating!Lilith#Team6

10/10 Fantastiskt

Yumarick

Bodde här 1 natt i februari 2024
Svar från Nancy Y. 8 mars 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Fantastiskt

Alexander

Bodde här 1 natt i februari 2024
Svar från Nancy Y. 8 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Väldigt dåligt

Luis

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Homeless and drug addicts lingering all over!
This place is the worst ever! The manager red flagged me because she found people inside my room after I had checked out of the motel. It's not my fault that the security at this motel 6 sucks. Also there's a bunch of homeless people and drug addicts lingering all over the place. Some a group of these individuals managed to open the door right after I checked out. NOT MY FAULT!!!
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 29 feb. 2024
Hi Luis,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Väldigt dåligt

Vicente

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Mucha inseguridad , instalaciones muy viejas y olorosas y deterioradas y mucha gente vagabunda y visiosa
Bodde här 4 nätter i februari 2024
Svar från Brand Experience Team 29 feb. 2024
Hola Vicente,Lamentamos saber que no cumplimos con sus expectativas durante su reciente estadía. Nos disculpamos por cualquier molestia que haya tenido y apreciamos que comparta su experiencia con nosotros. Esperamos que nos brinde otra oportunidad en el futuro para que su estadía sea excelente.Lilith#Equipo6

10/10 Fantastiskt

Emily

Bodde här 1 natt i februari 2024