Dear CharlesWe are sorry you felt uncomfortable using our valet department. The mandatory valet was created to make your life easier since it's so difficult to find parking in the downtown area specially. As a reminder, you are never obligated to tip anybody in our hotel. Our associates are always happy to assist in any way without the expectation of receiving a tip. As a complete resort, there's an affordable resort fee that is super competitive with the market around town. I really hope you can come back to experience everything else that La Posada has to offer. Best wishes.

Dear Autumn.Thank you for choosing to stay at La Posada de Santa Fe. We are so happy to hear that our food and beverage department were spectacular during your stay. We will make sure our housekeeping is aware of the issues you had during your stay. Thank you for your feed back and we look forward to seeing you soon.

Dear Maribel.Thank you for providing feedback from your most recent stay in our beautiful hotel. We love that you loved your stay. Guest satisfaction is our main priority. Once again, thank you for staying with us. We hope to see you back soon.

Dear Terry.Thank you for taking the time to let us know about your stay at our resort. We are terribly sorry that we were not able to meet your expectations. Thank you for your feedback.

Dear Jayashree.Thank you for choosing to stay at La Posada de Santa Fe. We are happy to hear that you enjoy your stay with us.Thank you for your feedback we look forward to seeing you soon.

Dear Eva.Thank you for taking the time to let us know about your experience at our resort. We are so happy to hear that our staff was able to provide a quality service for you. We look forward to having you stay with us once more.

Dear Michelle, Thank you for taking the time to let us know about your experience at our resort. We are sorry to hear that our property was not able to meet your expectations. We hope that if your travels bring you back into town you will choose to stay with us once again.

Dear Vikram.Thank you so much for providing great feedback. It is always pleasant to hear when our important guest enjoyed their stay. We would be so honored to have you back soon. Looking forward to seeing you again.

Dear Dee.Thank you for providing such great review. We are glad you enjoyed your stay in our beautiful hotel. I will communicate all the associates how gracefully they delivered service to you. We really hope you can come back in the near feature. Best wishes.

Dear Susan.Thank you for the feedback provided. We try to avoid the hassle of you parking your own car since there is limited parking around town, We are super glad to hear you enjoyed your stay in our beautiful hotel. We hope you can give us another opportunity in the near future. Best wishes.

Dear Erik.Thank you for such a great review from your most recent stay with us. Our prime location makes a big difference when staying in town. Three blocks for everything. You scape the crowds, and our beautiful gardens are about to start blooming. Once again, thank you for staying with us.We hope to see you back soon.

Dear Dorian.Thank you the rating provided in your review. It was a pleasure to be able to serve you while staying with us. We are really looking forward to seeing you in the near future. Best wishes!!!

Dear Andrew.Thank you for staying with us. It was a pleasure to be able to serve you while staying with us. We really hope to see you back in the near future.

Thank you for taking the time to let us know about your experience at our property. We are happy to hear that our staff was able to provide a wonderful service to you. We will make sure our food and beverage director takes this into consideration for our current and future guest.

Dear ChristyThank you for the feedback provided. I will communicate all our associates how satisfied you were with the service provided. It is always great to hear positive feedback from our important guests. You!.We hope to see you back soon.Best wishes.

Thank you for the feedback provided. It was a great pleasure to had you stay with us. We hope to see you back soon.

Dear, Rose.Thank you for providing such great feedback. It is always important to us to know how our important guest feel while and after their stay. We hope to see you back soon.Best wishes!!!

Dear NoemiThank you for staying in our beautiful Village. I will communicate all our associates how satisfied you were with the service provided. It was a complete honor to be able to serve you. Our most sincerest hope is to see you back soon.Best wishes!!!

Dear nicole.Thank you for the feedback provided. I sincerely apologize for not meeting your expectations during this time. I wish you could explain a little bit more why you could not enjoy your stay. It would help us out tremendously. I really hope you can give us another opportunity in the near future.Best wishes!!!

Dear Erin.Thank you for visiting our lovely hotel. I appreciate the great score provided. I will communicate all our associates how satisfied you were with the service received. Once again, thank you for staying with us. We hope to see you back soon.

Dear Frank.Thank you for the loyalty. We appreciate you coming to stay with us. It is always a big pleasure to be able to serve you.We are looking forward for your next visit.

Dear Roe.Thank you for the feedback provided. It is awesome to start the year with the right foot and great scores. We appreciate the loyalty, and we look forward to seeing you in the near future, Best wishes!!!

Dear Paul.I would like to sincerely apologize for not meeting your expectations during your most recent stay. I have communicated your concerns to our leadership team, so they can review all policies and regulations ir order to avoid the same issues from happening in the future. I really hope you can give us another opportunity. Best wishes!!!

Dear John.Thank you for staying with us. We appreciate the loyalty. I will share your feedback with the entire hotel staff to let them know how satisfied you were during the time you spent with us. It is so important to us to receive this positive feedback. It helps us to become even stronger in this industry.We hope to see you back in the near future.

Dear Peter,Thank you for staying with us and providing such a great review. We appreciate your loyalty and we hope to see you back soon.Happy Holidays!!!

Dear Kevin,I would sincerely like to apologize for not meeting your expectations during your most recent stay with us. I have communicated all your concerns to our leadership team, so they can review all norms and policies with the respective department leaders in order to avoid the same issues from occurring in the future. Once again, thank your for staying with us. We hope you can give us another opportunity.

Dear Laurie,Thank you for providing such a great feedback. We appreciate your loyalty. We hope to see you back soon in order to keep creating more memorable stays.Happy Holidays!!!

Dear Spencer,Thank you for staying in our beautiful village. We will always have open doors for your return. Thank you for letting us know about the lighting situation. Our engineering team already took care of the issue. Once again, thank you for staying with us.We look forward to seeing you again.

Dear Reviewer.Thank you for taking the time to provide this review. We would have loved if you gave us some feedback why we could not get a higher score. Guest satisfaction is our main priority. We really appreciate your business, and we hope to see you back in the near future. Happy Holidays!!!

Dear Cheryl.Thank you for the feedback provided. We appreciate your loyalty. I will communicate all the hotel staff how satisfied you were with the service provided. I really hope you can come back soon.Best of Holidays!!!

Dear Karin,Thank you for staying in our beautiful village. It was a pleasure to be able to serve you. We wish you the best holidays for you and your family. Once again, thank you for the loyalty, and we hope to see you back in the near future.Best wishes!!!

Dear William Thank you for the feedback provided. It was a pleasure to be able to serve you. We are waiting for your return alrady.Best wishes.

Dear ShawnThank you for the feedback provided. We appreciate you time. Our most sincerest desire is that you can come back to experience our beautiful hotel again in the near future. Best wishes.

Dear Ricardo.Thank you for taking the time to provide feedback from your most recent stay with us. It was a complete pleasure to be able to serve you. I will share your feedback with the entire hotel staff as a way of celebrating the great service we provided. We hope to see you back soon.

Dear Robert.We appreciate your feedback. It is very important to us. We are so happy you enjoyed your stay at beautiful La Posada. Now, we are extending a new invitation for you to come back in the near future. As always, thank you for staying with us. We hope to see you back soon.

Dear KenIt was a complete pleasure to have had you stay with us. Our doors are always open for your return. We hope to see you back soon.

Dear Chloe.We are so sorry for not meeting your expectations during your most recent stay with us. I would like to inform you that La Posada will have a full renovation pretty soon. I really hope you can come back to see our beautiful property at that time.Best wishes.

Dear SusanrachelThank you for such a great review. We love hearing out important guest feedbacks. I will communicate your concerns to our leadership team in order to be more efficient with recycling. We try to make your parking experience more efficient since Santa Fe does not have too much parking around. I will communicate our valet team your feedback, so norms and regulations are reviewed in order to be more efficient and proactive while performing their duties. We hope to see you back soon.

Dear Thomas.Thanks for providing such great feedback. It is always a pleasure to be able to serve you while staying with us. We really hope to see you back soon.

Dear MimiThank you for taking the time to provide feedback from your most recent stay with us. I would like to mention that La Posada will go trough a full renovation in the near future. This will definitely fix the hvac issues you suffered during your stay. We really hope you can see that refreshed face of La Posada. Once again, thank you for staying with us. Looking forward to seeing you again.

Dear chantip.Thank you for the great rating. Guest satisfaction is our number one priority at La Posada. We are so happy you were able to experience it firs hand. We are extending an invitation for you to come back in the future to keep creating more memorable memories. Best wishes.

Thank you for your feedback. I apologize for not meeting your expectations, I will mention this to our upper management in hopes of getting this situation corrected for any of our future guests. We hope to welcome you back soon after our complete remodel and hopefully we can reach that 10 out of 10.Cesar AlonsoConcierge / Lobby AmbassadorLa Posada de Santa Fe505-986-0000

Dear Nemi.We are so sorry for not meeting your expectations during your most recent stay with us. We have 157 casitas in house and every single one is different than the other. I hope you can give us another opportunity in the near future, so you can see how different our rooms can be. Once again, thank you for staying with us.Best wishes.

Dear Roger.Thank you for the feedback provided. I will communicate your comment to our leadership team, so they know the importance of having chairs in the room. Your feedback is super important to us. Once again, thank you for staying with us.We hope to see you back soon.

Dear Roy.Thank you for such wonderful review. We really appreciate your loyalty. We feel so honored you decided to spend some time at Beautiful La Posada. Now, we really hope to see you back soon. Once again, thank you for staying with us.Best wishes.

Dear Anthony.Thank you for taking the time to provide feedback from your most recent stay. I will communicate our team how satisfied you were during your stay. We hope to see you back soon.Best wishes.