Lobby
Se tillgänglighet

Recensioner av Microtel Inn And Suites Sayre PA

2 out of 5
Microtel Inn And Suites Sayre PA
1775 Elmira St, Sayre, PA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 322 av 779 recensioner" "
8 - Bra i betyg. 259 av 779 recensioner" "
6 - Okej i betyg. 90 av 779 recensioner" "
4 - Dåligt i betyg. 66 av 779 recensioner" "
2 - Väldigt dåligt i betyg. 42 av 779 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

6/10 Okej

David

Reste med familjen
Gillade: Renlighet och personal och service
Not enough staff. Breakfast was VERY limited. We stayed 2 nights. No room cleaning was done. No fresh towels or linen.
Bodde här 1 natt i maj 2024
Svar från Juned 27 maj 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

6/10 Okej

Johnathan

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Room door did not close and secure properly without extra effort. Vent fan in bathroom did not work. Not enough outlets in room. Mattress was like sleeping on a slab of concrete. TV in room was tiny, and dated. Could not log into any streaming sevices. Continental breakfast was very limited and only open very limited hours. Common areas were not air-conditioned.
Bodde här 2 nätter i maj 2024
Svar från Juned 27 maj 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Fantastiskt

Andrew

Good
Bodde här 1 natt i maj 2024
Svar från Juned 24 maj 2024
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

4/10 Dåligt

James

Affärsresenär
Gillade inte: Renlighet, personal och service och bekvämligheter
No one at the front desk the free breakfast there was nothing there at all they never cleaned to rooms had to take my own towels down to lobby to get new ones worse place ever
Bodde här 2 nätter i maj 2024
Svar från Juned 20 maj 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Fantastiskt

Samuel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Juned 20 maj 2024
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

2/10 Väldigt dåligt

Janell

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
sheets were dirty
Bodde här 2 nätter i maj 2024
Svar från Juned 20 maj 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

8/10 Bra

Marzena, Water Mill

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Juned 18 maj 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

8/10 Bra

Diane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The walls are quite thin next to and above my room. And the pillows were very, very thin. What I loved was the cleanliness of the room. The front desk personal went above and beyond from checkin to checkout. I had to wait in the lobby for a ride and the gentleman behind the desk made a pot just for me and set up the lobby tv so i could hear it. I would surely stay here again as the prices are great also!
Bodde här 2 nätter i maj 2024
Svar från Juned 13 maj 2024
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 Fantastiskt

Agripina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Juned 12 maj 2024
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

2/10 Väldigt dåligt

Jaime

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was not clean. It felt completely unsafe. There were ring cameras literally plugged in all over the place. The lobby walls were half repaired, spackle all over. And the room had a terrible smell. Microwave and refrigerator were filthy.
Bodde här 1 natt i maj 2024
Svar från Juned 11 maj 2024
We are sorry you had a bad experience and felt unsafe, but the cameras were there for everyone's safety. Also you were refunded immediately as per your request so there should be no complains I guess.Still, we take all reviews for improving our hotel and we will take yours into consideration as well. Thank you.

4/10 Dåligt

STEPHANIE

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel is a bit outdated. I booked a room with 2 beds and both beds had linens on them that were stained. The "white" sheets on the one bed were beige not white and the floors were not vacuumed. The "breakfast" was packages of oatmeal, coffee that needed to be warmed up in the microwave that didnt work and a juice machine that was labeled out of order. Checkout was simple because there wasnt a checkout process which makes me uneasy that i do not get a receipt. Overall i will not return as this was my first time at this establishment and it just was not something i was impressed with at all.
Bodde här 1 natt i maj 2024
Svar från Juned 6 maj 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

8/10 Bra

Nicole

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Slot machine in lobby/ Breakfast/ Laundry/ Wifi/ Suites/ Nice staff
Bodde här 1 natt i maj 2024
Svar från Juned 6 maj 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 Fantastiskt

Fernando A

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff service. Well done..thanks. very clean to..I'm excited..
Bodde här 2 nätter i april 2024
Svar från Juned 27 apr. 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

8/10 Bra

Joseph

Reste med familjen
Gillade: Personal och service och bekvämligheter
Manager was very helpful. The property is on. Needs some upgrades like new carpets in the rooms.
Bodde här 1 natt i april 2024
Svar från Juned 25 apr. 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

6/10 Okej

Rhonda

Reste med familjen
Gillade inte: Bekvämligheter
Breakfast was a few yogurts, two cereals, and instant oatmeal. No juice and the waffle mix was empty. This was at 6:00am, so they can't blame it on running out later in the morning. It just sucked
Bodde här 1 natt i april 2024
Svar från Juned 9 apr. 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.P.S. About waffle mix, most guest push the button in wrong direction and think there is no waffle mix, we think you might have faced the same issue because waffle mix was prepared before 6am and was there till 9am.

8/10 Bra

jennifer

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Property is pictured as clean and new. It’s worn, room furnishings are stained. The room was not cleaned well. Breakfast was three walmart yogurts and mini muffins. Cold coffee no cream or sugar out. I understand that at 95.00 a night is going to be minimal. However Microtel is supposed to be clean and no fuss. I would not stay in another microtel again due to the condition of this one.
Bodde här 1 natt i april 2024
Svar från Juned 3 apr. 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

6/10 Okej

Dustin

Bodde här 1 natt i mars 2024
Svar från Juned 14 apr. 2024
Thank you for rating us.

8/10 Bra

Shane

Reste med sin partner
Gillade: Personal och service
The counter staff were extremely friendly. The beds, linens, and pillows were clean and comfortable. The desk chair in our room looked to be held together with electrical tape, and was unstable. Breakfast was underwhelming. I would stay here again. I needed a clean, quiet, safe place to spend the night, and that is what I got.
Bodde här 1 natt i mars 2024
Svar från Juned 11 mars 2024
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

6/10 Okej

Robert

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Room was clean and comfortable, but the heat was not working properly. Very small selection of items for breakfast and no coffee. The guy at the front desk aplologized and made me some.
Bodde här 1 natt i februari 2024
Svar från Juned 1 mars 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Fantastiskt

Tom

Gillade: Renlighet, personal och service och bekvämligheter
Great Place
Bodde här 2 nätter i februari 2024
Svar från Juned 11 feb. 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

2/10 Väldigt dåligt

Chelsea

Bodde här 1 natt i februari 2024
Svar från Juned 21 mars 2024
Thank you for your rating. Your comfort is most important to us, and we hope to serve you better in the future. See you again soon.

6/10 Okej

Jennifer

Gillade: Personal och service
It was a quiet hotel, just somewhere to lay our heads. It was decent. Floors in the room could of been a little cleaner. The power of the shower water was a bit weak but, it is what it is. Never made it for the "breakfast" so can't comment on it. Staff was friendly. Would stay again as it was convenient to where we were visiting.
Bodde här 2 nätter i januari 2024
Svar från Juned 30 jan. 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

4/10 Dåligt

Alan

Gillade: Renlighet
Gillade inte: Bekvämligheter
There is no breakfast available even though they advertise it. I asked about the breakfast on my first morning, after not seeing any food set out, and I was told that there was “bread and cereal”. The orange juice machine was out of order and the air pot with hot water was broken and no alternative was was offered. I ended up eating at a local restaurant. The restaurant on site is a Wendy’s out in the corner of the parking lot. Both nights I stayed there I had very noisy neighbors. The rooms I stayed in, single queen, were TINY! You couldn’t even hardly get the one working luggage cart into the room. The only reason I went back there was because of the low rates I got and it was only one night at a time. Think Motel6 rates lol. Definitely NOT a place for an extended stay.
Bodde här 1 natt i januari 2024
Svar från Juned 24 jan. 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

6/10 Okej

Barbara

Was ok
Bodde här 1 natt i januari 2024
Svar från Juned 15 jan. 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

2/10 Väldigt dåligt

Theodore

Bodde här 1 natt i januari 2024
Svar från Juned 15 jan. 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

2/10 Väldigt dåligt

Amy

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Juned 14 jan. 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Fantastiskt

Alan

Bodde här 1 natt i januari 2024
Svar från Juned 12 jan. 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 Fantastiskt

Marsha Ann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff.
Bodde här 1 natt i januari 2024
Svar från Juned 10 jan. 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

8/10 Bra

Susanne

Bodde här 1 natt i december 2023
Svar från Juned 27 dec. 2023
Thank you for your positive rating. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

8/10 Bra

Cynthia J

Bodde här 1 natt i december 2023
Svar från Juned 21 dec. 2023
Thank you for your positive rating. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

4/10 Dåligt

Royalty2256

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Juned 16 dec. 2023
Thank you for taking the time to share your rating/feedback. We take all guest ratings/comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Fantastiskt

janelle

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I Came here for work, this place is affordable, clean, the staff are friendly and accomindating. All my future stays will be here! The rooms are nicely decorated and perfect for an extended stay! There is a small couch, a desk and breakfast nook w/ a microwave and fridge, and a seperated bed. Feels like a small studio. The staff coukdnt be better, friendly and helpful with every request!
Bodde här 4 nätter i december 2023
Svar från Juned 13 dec. 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon :).

2/10 Väldigt dåligt

Kenneth

Affärsresenär
No hot water, should have been notified before check in.
Bodde här 1 natt i december 2023
Svar från Juned 8 dec. 2023
What do you mean you were not notified? We informed you about the issue and you didnt even check in because we informed you beforehand. Please dont write wrong reviews and mislead people online.

2/10 Väldigt dåligt

Tammy

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible stay! Not recommend!
First, rooms did not have heat! Had to move rooms and heat still didn’t work efficiently, Second, terrible odor in rooms! Found half empty gatorade bottles in room, refrigerator dirty Last no breakfast a handful of muffins out coffee was cold and thick yuck! Poor service at desk!
Bodde här 2 nätter i december 2023
Svar från Juned 7 dec. 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

2/10 Väldigt dåligt

Sergio

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
I am in the Sayre area a few times each year and have stayed at this hotel numerous times. All we need is a clean bed and room to stay in but the hotel has definitely deteriorated over the last couple of years to the point where we were eaten alive by fleas this past weekend. Yes FLEAS! The manager completely denied it but me and my son have the bite marks and annoying itching to prove it. The carpets look like they are never cleaned and I bet it's become a breeding ground for these pests. Really disappointed to have to write this review since it was convenient to stay at this hotel but I feel it needs to be said.
Svar från Juned 28 nov. 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

8/10 Bra

Joanna

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property and facilities were great, so was all the staff. My complaint is that the promised breakfast was non-existant. People should be warned and given an explanation when there is an issue fulfilling a promise
Bodde här 1 natt i november 2023
Svar från Juned 25 nov. 2023
Thank you for sharing your feedback. I'm sorry to hear that you were dissatisfied with our breakfast. We appreciate your input and will work to improve this aspect of your stay. Your opinion matters, and we hope to have the opportunity to serve you better in the future.

2/10 Väldigt dåligt

Donna

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is in desperate need of updating and deep cleaning! Pillows and mattress had a bad stench!
Bodde här 2 nätter i november 2023
Svar från Juned 24 nov. 2023
Thank you for sharing your feedback. We apologize for the room cleanliness issue you experienced. We take this seriously and have addressed it with our team. Your comfort is important to us, and we hope to serve you better in the future.

8/10 Bra

MARYDENISE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In the early morning, individuals - other guests? - were smoking in the either their rooms and hallway outside our room. It was extremely noticeable and unpleasant into our room. The continental breakfast was quite sparse with choices -it appeared no one restocked after the first customers left.
Bodde här 1 natt i november 2023
Svar från Juned 25 nov. 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Fantastiskt

Rick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet, clean, easy check in, helpful staff
Bodde här 1 natt i november 2023
Svar från Juned 25 nov. 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 Fantastiskt

Cheyenne

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Everything was hood
Svar från Juned 25 nov. 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 Fantastiskt

Ricardo

Bodde här 7 nätter i november 2023
Svar från Juned 25 nov. 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Juned 25 nov. 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Juned 11 dec. 2023
Thank you for sharing your rating.

6/10 Okej

Zbigniew

Bodde här 2 nätter i september 2023
Svar från Juned 11 dec. 2023
Thank you for sharing your rating.

4/10 Dåligt

Tie

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast is a joke. Run out of coffee. Run out of fruits. Run out of waffle mix.
Bodde här 4 nätter i oktober 2023
Svar från Juned 31 okt. 2023
Thank you for sharing your feedback. I'm sorry to hear that you were dissatisfied with our breakfast. We appreciate your input and will work to improve this aspect of your stay. Your opinion matters, and we hope to have the opportunity to serve you better in the future.

4/10 Dåligt

Daniel

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
There were hair trimmings on the bathroom sink upon arrival, hair in the bathtub, and the sheets for the pullout couch were stained with "yellow spots".
Bodde här 1 natt i oktober 2023
Svar från Juned 31 okt. 2023
Thank you for sharing your feedback. I apologize for the room cleanliness issue you experienced. We take this seriously and have addressed it with our team. Your comfort is important to us, and we hope to serve you better in the future.

4/10 Dåligt

eric

Gillade inte: Personal och service
Bodde här 1 natt i oktober 2023
Svar från Juned 11 dec. 2023
Thank you for sharing your rating.

4/10 Dåligt

Julianna, WEST WARWICK

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The mirror in the bedroom had oil marks from foreheads all over it
Bodde här 1 natt i oktober 2023
Svar från Juned 31 okt. 2023
Thank you for sharing your feedback. I apologize for the room cleanliness issue you experienced. We take this seriously and have addressed it with our team. Your comfort is important to us, and we hope to serve you better in the future.

10/10 Fantastiskt

Govindhan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent and convenient
Excellent property, very conveniently located- we halted for the night on our way to Roshester, NY from NJ. We had a very relaxed night's rest. The hotel is clean and free breakfast meant we didn't need to stop on our way onward- minimal but sufficient. Rate is 4 and half stars and will definitely stay here again.
Bodde här 1 natt i oktober 2023
Svar från Juned 25 nov. 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 Fantastiskt

Patricia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was there with my daughter and people fighting in the next room kept her awake.
Bodde här 1 natt i oktober 2023
Svar från Juned 11 dec. 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.