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Recensioner av Fosshotel Hekla

3 out of 5
Fosshotel Hekla
Brjansstadir, Skeida- og Gnupverjahreppi, Selfoss

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 49 av 115 recensioner" "
8 - Bra i betyg. 45 av 115 recensioner" "
6 - Okej i betyg. 14 av 115 recensioner" "
4 - Dåligt i betyg. 6 av 115 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 115 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Jonas, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lugnt område med fantastiska vyer
Lite lyhört och inte världens bekvämaste sängar. Utmärkt och prisvärt hotel. Hjälpsamma.

10/10 Fantastiskt

Susan

Bodde här 1 natt i augusti 2022

6/10 Okej

Simona

Gillade: Renlighet
Bodde här 1 natt i juli 2022

8/10 Bra

Guy, Paris

Reste med familjen
Gillade: Renlighet och personal och service
L’ hôtel est bien situé agréable pour voir aurores boréales, petit déjeuner parfait’ les chambres sont un peu vieillottes et bruyantes.
Bodde här 2 nätter i februari 2020

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property location was beautiful and remote. The rooms were lovely, clean and nicely furnished. The bathroom was nice too but the shower curtain was a little moldy
Bodde här 2 nätter i februari 2020

10/10 Fantastiskt

andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Zuzanna and the whole staff treated me like royalty. Small room but great bed and chef. Will go back.
Bodde här 2 nätter i november 2019
Svar från Aneta 26 nov. 2019
Dear Valued Guest, Thank you for your feedback. Your opinion is very imortant to us and we are glad that You enjoyed your stay in our hotel. Kind regards, Aneta

10/10 Fantastiskt

Arminas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really cosy!!! There’s also hot tub and sauna free of charge. Really recommend.
Bodde här 1 natt i november 2019
Svar från Gabriela 17 nov. 2019
Dear Arminas, Thank you for taking your time to write a review based on your recent stay in Fosshótel Hekla. I am happy to hear you enjoyed our hot tubs and the sauna, We hope we will have the opportunity of welcoming you again in or hotel. Kind regards, Gabriela Ungureanu Reception Manager

8/10 Bra

Kathrin, Köln

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Einfache, gepflegte Unterkunft. Nicht sehr modern aber in Ordnung. Liebevoll gemachte Schlüsselanhänger. Für die reine Übernachtung ausreichend und mehr wollten wir nicht daher total ok. Aufgrund sehr hoher Preise des Restaurants haben wir dort nicht gegessen und Vorräte mitgenommen. Es gibt einen kühlschrank und einen wasserkocher. In der Umgebung ausschließlich Natur, man sollte seine Einkäufe daher planen. Restaurant kann ich nicht bewerten da wir es weder zum frühstücken noch zum Abendessen genutzt haben. Tolle Aussicht auf den Vulkan Hekla.
Bodde här 2 nätter i november 2019
Svar från Aneta 4 nov. 2019
Dear Valued Guest, Thank you for your feedback. Your opinion is very imortant to us and we are glad that You enjoyed your stay in our hotel. Kind regards, Aneta

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Comfortable, as expected. Great breakfast choice.
Bodde här 1 natt i oktober 2019
Svar från Aneta 4 nov. 2019
Your feedback is highly appreciated! Thank you for choosing Fosshótel Hekla!

8/10 Bra

Frederic

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel se situant au sud du Cercle d'Or, idéal point de chute pour combiner le Cercle d'Or et la cote sud en deux jours. Parfaitement isolé, idéal pour voir des aurores boréales, si vous avez de la chance d'y séjourner au bon moment. Etablissement qui mériterait peut être un petit rafraichissement, mais c'est propre et fonctionnel, c'est ce que nous recherchions. Petit déjeuner copieux et avec beaucoup de choix. La personne à la réception a été très avenante lors de notre départ, en nous avertissant de fortes rafales de vents sur la cote Sud,.. petite attention très appréciée si vous rencontrez une tempête de vent comme celle que nous avons vécue.
Bodde här 1 natt i oktober 2019
Svar från Gabriela 30 okt. 2019
Bonjour Frederic, Merci beaucoup d'avoir pris le temps de nous partager votre avis. Nous faisons nos meilleurs efforts pour offrir à nos invités le séjour le plus agréable possible et sommes ravis lorsque cela se reflète dans votre feedback. Cordialement, Gabriela Ungureanu

10/10 Fantastiskt

Johnny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Aneta 22 okt. 2019
Dear Valued Guest, Thank you for your feedback. Your opinion is very imortant to us and we are glad You enjoyed your stay in our hotel Kind regards, Aneta

10/10 Fantastiskt

A

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room was very warm at night and hard to control the temperature, but overall it was a great experience!
Bodde här 1 natt i oktober 2019
Svar från Aneta 15 okt. 2019
Dear Valued Guest, Thank you for your feedback. Your opinion is very imortant to us and we are glad that You enjoyed your stay in our hotel Kind regards, Aneta

8/10 Bra

Sara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Island zum Kennenlernen
Sehr gute Lage im Süden von Island. Wir hatten 2 Familiensuites. Die Zimmer und Badezimmer waren sehr gross. Bequemes Bett. Wasserkocher mit Tee und Kaffee, kleiner Kühlschrank im Zimmer. Badezimmer mit Dusche und Fön. Leider ohne Schminkspiegel. Frühstücksbuffet mit Salzigem und Süssem (auch Waffeln zum selber machen :-)). Selber gemachter Hauskuchen und Brot. Feine Butter. Abendessen à la carte ziemlich teuer und kleine Auswahl.
Bodde här 2 nätter i oktober 2019
Svar från Gabriela 9 okt. 2019
Dear Sara, Thank you for taking your time to write about your recent stay in Fosshótel Hekla. I am happy to hear that you enjoyed your rooms and out breakfast buffet. I hope to see you again in our hotel!

10/10 Fantastiskt

Bjarni

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Gabriela 9 okt. 2019
Dear Bjarni, Thank you for your feedback! I hope we will get to see you again in our hotel.

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i oktober 2019
Svar från Aneta 8 okt. 2019
Dear Sara Thank you for staying in Fosshotel Hekla and for your positive feedback. We appreciate that

8/10 Bra

Maria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019
Svar från Dumi 1 okt. 2019
Dear Maria, Thank you for staying with us. Your feedback is highly appreciated.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i september 2019
Svar från Dumi 1 okt. 2019
Dear Guest, Thank you for staying with us. Your feedback is highly appreciated.

6/10 Okej

Verifierad resenär

Bodde här 1 natt i juli 2019
Svar från Fosshótel Hekla 7 aug. 2019
Your feedback is highly appreciated! Thank you for choosing Fosshótel Hekla!

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The property and the surrounding region are both beautiful and great for exploring. The hotel itself was incredible - the staff were friendly, the bed was very comfortable, the ammenities were new, and the hot tub was excellent!
Bodde här 1 natt i november 2018
Svar från Gabriela 13 dec. 2018
Dear George, Thank you for taking your time to write a review. I am glad to hear you enjoyed the location and our property. I hope we will have the opportunity of welcoming you again here at Fosshótel Hekla! Kind regards, Gabriela

10/10 Fantastiskt

Val, Montreal

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable, amazing breakfast, great sauna and spa. The place was well located and very quiet.
Bodde här 2 nätter i november 2018
Svar från Gabriela 20 nov. 2018
Dear Val, Thank you for taking your time to share your experience with Fosshótel Hekla! I am very happy to hear you enjoyed your stay with us. We hope we will have the chance of welcoming you back to our hotel! Kind regards, Gabriela Ungureanu

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hot tub for viewing the Northern Lights. The restaurant was excellent, too.
Bodde här 1 natt i oktober 2018
Svar från Gabriela 31 okt. 2018
Dear guest, Thank you for taking your time to write a review. Your feedback is very important to us and I am happy to hear you had a nice experience in our hotel, enjoying the hot tubs and your meal. I hope we will have the opportunity of welcoming you again at Fosshótel Hekla!

10/10 Fantastiskt

Kristi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2018
Svar från Gabriela 25 okt. 2018
Dear Kristi, Thank you for your feedback! This is very important for us.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2018
Svar från Gabriela 21 okt. 2018
Dear guest, thank you for your feedback!

8/10 Bra

Chunda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2018
Svar från Gabriela 16 okt. 2018
Dear Chunda, Thank you for your feedback!

8/10 Bra

Benjamin

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2018
Svar från Gabriela 16 okt. 2018
Dear Benjamin, Thank you for your feedback!

4/10 Dåligt

Jessica

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
paid for 2 nights, left after 1. Do not recommend
This hotel is in a beautiful location along the Golden Circle and close to the bigger town of Selfoss. The hotel itself is in desperate need of renovation and repair. Our room was tiny, with extremely old furniture, no bathroom space to even brush your teeth and a weird shower combination that left the entire bathroom floor wet. Just touching the greasy remote for the television was disgusting. We booked and paid for two nights and we were so unhappy that we left after the first night, losing our second night's payment. For the money, this hotel is well below the standards of any hotel we stayed in Iceland. The pictures on the website depict modern rooms with nice furniture, which was obviously nothing like our room. The breakfast was fine. The staff were not necessarily rude, but were definitely not friendly.
Bodde här 2 nätter i september 2018
Svar från Gabriela 29 sep. 2018
Dear Jessica, Thank you for taking your time to write a review on Fosshótel Hekla. I am deeply sorry to hear about the experience you had in our hotel. I wish you told me about this problem and we could have done something for you (changing the room was possible since we had few other rooms available at the moment). We are usually receiving positive feedback regarding our staff members and this news surprises me. We are always doing our best to make our guests happy but it seems that this time we failed and I am sorry that this reflected on your stay. I wish we could have you here again to prove that we can do better. Kind regards, Gabriela Ungureanu, Front Desk Manager

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall it was good. The remote for the tv did not work. There should really be a phone in the rook, in case for emergencies. This is a great place to stay if you want to stay outside of the city!
Bodde här 1 natt i september 2018
Svar från Gabriela 27 sep. 2018
Dear Laura, Thank you for taking your time to share your experience at Fosshótel Hekla. I am glad to hear you enjoyed your stay here and our quiet and peaceful location. I apologize for the tv remote issue and thank you for the telephone suggestion. We will have this in mind. Kind regards, Gabriela Ungureanu

10/10 Fantastiskt

Serafin, MADRID

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Digno de un Fosshotel
Agradable y tranquilo hotel cerca de el Circulo Dorado , la habitación impecable, la mas grande de todo mi circuito que agradezco sobre manera al ser tres personas. Habitacion calentita con buen baño- El personal atento y agradable, el desayuno bueno. Para nosotros lo catalogamos en 2º lugar de nuestra visita a la isla, el primero el fosshotel Myvatn.
Bodde här 1 natt i september 2018
Svar från Gabriela 20 sep. 2018
Hola Serafin, Gracias por su resena! Nos alegra mucho saber que hayan apreciado nuestro hotel y nuestro personal. Esperamos tenerle de nuevo aquí en Fosshótel Hekla!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our first room was older and had a bad smell. Luckily the front desk attendant moved us with no problem to another room that was newer and had no smell. Good hotel and had a nice restaurant with a great view.
Bodde här 1 natt i september 2018
Svar från Gabriela, Reception Manager 18 sep. 2018
Dear Guest, Thank you for taking you time to write a review. I am sorry to hear about the problem with the first room assigned to you, but I am glad that our front desk staff was able to help you with this issue. Thank you for your words of appreciation and hope to see you again at Fosshótel Hekla!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stayed in the suite. It was fantastic. Clean. All amenities needed. Staff were extremely helpful and courteous. Even the food in the restaurant was wonderful. Location is great with horses and mountains all around. Great location for viewing northern lights!
Bodde här 2 nätter i september 2018
Svar från Gabriela, Reception Manager 18 sep. 2018
Dear Guest, Thank you for the kind words and for taking the time to write such a great review! We work really hard to offer the best accommodation and food, so we are happy to see that this reflected on your stay here at Fosshótel Hekla. We look forward to having you again as a guest in our hotel!

6/10 Okej

Verifierad resenär

Frustrating stay
This previously family owned property has many things in its favour but still a way to go to offer a consistent experience to its customers. It is located well to visit key local attractions, we were welcomed professionally and liked the times we used the bar area. The dining area décor is good and the evening meal menu ok (but not good enough to be tempted to eat there twice. Unfortunately the quality of the room was well below average. 1970s style work furniture and a small rather musty smelling bathroom really soured the experience, despite there being tea and coffee making facilities which was a bonus compared to other properties we used. The shower temperature was very unreliable too despite supposedly being thermostatically controlled. Breakfast was generally good but if we ate later in the morning some choices were no longer available such as fruit and yogurt. By our third and final day the only fruit on offer was rather brown-coloured apple hacked into chunks! It was a frustrating stay - hopefully, over time, they will address the issues with the hotel as it has so much potential
Bodde här 3 nätter i augusti 2018
Svar från Gabriela 18 sep. 2018
Dear Guest, Thank you for sharing your experience with us! It is extremely helpful to know what we need to improve in order to be able to offer our guests a pleasant stay. I would like to apologize for the room and breakfast issues. Still, I am very happy to hear that you enjoyed the location and our staff´s professionalism. I know there is no second chance to make a good impression, but I hope we will have you again here at Fosshótel Hekla! Kind regards, Gabriela Ungureanu, Reception Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great staff made a nice experience! Rooms were comfortable and spacious.
Bodde här 1 natt i augusti 2018
Svar från Aneta 8 aug. 2018
Thank you for positive feedback. We are extremely happy that You enjoyed Your stay in our hotel. We hope to see You again

8/10 Bra

simona, New York City

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Design hotel in the beauty of Southern Region
The hotel has a great look, positions itself beautifully within the surroundings. The design inside is sleek. The rooms are comfortable, have modern look and offer the amenities you would expect from a boutique hotel. Great communal areas, too.
Bodde här 1 natt i juni 2018
Svar från Aneta 8 aug. 2018
Thank you for positive feedback. We are extremely happy that You enjoyed Your stay in our hotel. We hope to see You again

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really nice hotel in the country
Stay in the suite; it is fantastic. Hotel staff were super and friendly. Breakfast was very good. Only drawback was it is located far from the main cities in the area.
Bodde här 1 natt i april 2018
Svar från Aneta 8 aug. 2018
Thank you for positive feedback. We are extremely happy that You enjoyed Your stay in our hotel. We hope to see You again

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Breakfast was very good. The rest of the stay was rather underwhelming, would have liked to know that the front desk did not have staffing after a certain hour. Also, the pictures of the rooms that were posted did not reflect the actual rooms. Would suggest also posting the rooms that aren’t updated so that guests know what they are getting in to
Bodde här 1 natt i maj 2018
Svar från Mateusz Kiwitt, Fosshótel Hekla manager 1 juni 2018
Dear guest, Thank you for taking your time to write a review. We are very happy to hear that you did like hotel breakfast. We are really proud of our fresh and homemade items on the breakfast buffet. I am really sorry to hear that you have not being pleased with your room. Pictures of all our room types and facilities are posted on booking websites. There are photos by the room type and price chart, as well. I do wish you would mention your disappointment to our staff member so we could try to make your stay more accommodating. Information about front desk working hours is available on booking website and in the hotel books that are in the rooms. Beyond that time there is a night bell for our guests so they can receive service any time from night shift staff member.

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Bodde här 1 natt i april 2018

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
불편한 침대
침대매트리스가 작고 오래되어 제기능을 못함 온천이 있지만 사우나는 고장나고 분위기가 썰렁함 조식중 커피머신이 고장나서 클레임 건 사람만 바에서 커피 만들어다 줌. 포스호텔 이름을 보고 가기엔 매우 아쉬운 숙소입니다.
Bodde här 1 natt i april 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel with splendid breakfast
Fosshotel Hekla was a great experience - staff was friendly, rooms were large and clean albeit a bit cold. I had dinner and breakfast at the hotel and was blown away both times.
Bodde här 1 natt i april 2018

8/10 Bra

Rosila

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Convenient transit

8/10 Bra

Bel, Bracknell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location, near Kerid crater, secret lagoon and within hour and half of black sand beach , glacier walk and many waterfalls . We stayed here after doing the golden triangle and watched the northern lights from the garden and enjoyed the hot tubs .
Bodde här 3 nätter i april 2018

6/10 Okej

James, Hartford, CT

Gillade: Renlighet och boendets skick och faciliteter
OK hotel but out of the way with no major features
This was the 2nd Foss Hotel we stayed in traveling west toward Reykjavik. However, the advertising was a bit deceptive as it indicated a proximity to Selfoss. Actually it was about 20 minutes outside of Selfoss and difficult to locate. The hotel itself was simple and comfortable. However, it was too far from Selfoss to explore for dinner. While the other 2 Foss hotels we stayed at (Nupar & Hellnar) had spectacular locations, this Foss Hotel was remote and didn't offer a specific attraction. We were therefore surprised that this hotel had the most expensive dinner, appetizer, and wine prices. If you're traveling the southeast part of Iceland, I'd recommend staying in Selfoss where there is more competition for hotels and meals.
Bodde här 1 natt i mars 2018

8/10 Bra

Rupinder

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel which is close to the golden circle
The hotel is a little bit on the tired side for the rooms but everything else is good. Lovely staff and a good hotel in convenient location to the golden circle
Bodde här 2 nätter i november 2017

10/10 Fantastiskt

Ruth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel, great service, nice area
Bodde här 1 natt i november 2017

10/10 Fantastiskt

Slawomir

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Miło sympatycznie
Dobry czysty hotel,wyśmienite śniadanie ,bardzo przyjazny personel a barman Gorgio prawdziwy pasjonat, drinki rewelacja,dobre miejsce na wypoczynek lub baza na dalsze wycieczki Polecamy !!!
Bodde här 1 natt i november 2017

10/10 Fantastiskt

Kyle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel during our stay in Iceland
Super nice hotel! Restaurant is pricey, but that's just the standard in Iceland
Bodde här 1 natt i oktober 2017

8/10 Bra

Mary

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2017

6/10 Okej

Fred, Massachusetts

Gillade: Renlighet och personal och service
Adequate dated hotel
Clean and friendly, but hotel could do with modernizing. Many stairs Steam room and hot tub outside 100 m away - not great in heavy rain!
Bodde här 2 nätter i september 2017

10/10 Fantastiskt

Goldie, Ottawa, Ontario

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quiet location, well situated for touring
Hotel was very comfortable, our room was a good size, with access to a balcony. The staff were all pleasant and helpful. We had a very good dinner, the food was excellent. The morning breakfast buffet was also very nice with a great selection to choose from. The hotel has two outdoor hot tubs and a steam room. Everything was very well cared for, with serve yourself coffee/tea & hot chocolate available at any time. It's a great location for touring area attractions, in a very pleasant country setting.
Bodde här 1 natt i september 2017