Terrass/Patio

Recensioner av Hotel Grimsborgir by Keahotels

4 out of 5
Hotel Grimsborgir by Keahotels
Asborgir 30, Selfoss, Southern Region

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 176 av 250 recensioner" "
8 - Bra i betyg. 48 av 250 recensioner" "
6 - Okej i betyg. 17 av 250 recensioner" "
4 - Dåligt i betyg. 6 av 250 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 250 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt bra frukost! Läget är perfekt i gyllene cirkeln

10/10 Fantastiskt

Anders, Stockholm, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Maria Elena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy bonita y excelente cena
Bodde här 1 natt i maj 2024
Svar från Harpa 21 maj 2024
Dear Maria ElenaThank you for your review, we are thrilled to hear how well you liked your stay with us, the restaurant and the dinner.Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHotel Grímsborgir by KEA

10/10 Fantastiskt

jon

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Balvinder

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place, great team
Bodde här 1 natt i mars 2024
Svar från Harpa 4 apr. 2024
Dear BaldvinderThank you for your review. We are delighted to hear how well you liked us, and we wish you happy and save travels. See you later!Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHotel Grimsborgir by KEA

10/10 Fantastiskt

Amit

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Esteban

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful experience. One of the best hotels I have stayed at.
Bodde här 1 natt i mars 2024
Svar från Harpa 2 apr. 2024
Dear EstebanThank you for the beautiful words, we are both happy and thankful that we managed to make you stay so enjoyable. We do hope we will see you later!Best regardsHarpa Magnúsdóttir Assistant Hotel Manager Hotel Grímsborgir by KEA.

10/10 Fantastiskt

steven, goleta

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Benjamin, Frederick

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were travelling around Iceland and stopped and stayed here for 1 night on our anniversary. The suite was clean, dinner and drinks were good.
Bodde här 1 natt i mars 2024
Svar från Harpa 25 mars 2024
Dear BenjaminThank you for taking the time to write us a review! We are delighted to hear how well you liked our hotel, the cleanliness and the dinner and drinks! Happy anniversary!We look forward to have you here again later.Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHótel Grímsborgir by KEA

6/10 Okej

Abu, WARREN

Reste med sin partner
Gillade: Renlighet och personal och service
Location was amazing! But problems with patio door, safe locker, and housekeeping was not great
Bodde här 4 nätter i mars 2024
Svar från Harpa 6 mars 2024
Dear Abu.Thank you for taking the time to write us a review. We are happy to hear how well you liked our location, it truly is convinient to the golden circule and other beautiful sites around the south. We are sorry that we where not up to task during your stay, and we have already looked into the matters to fix the problems. I do hope you will give us a second change if you come again to Iceland.Best regardsHarpa MagnúsdóttirAssistant hotel managerHotel Grimsborgir by KEA

10/10 Fantastiskt

Lori

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was awesome! Super clean and the staff were so very nice! The rooms had robes and slippers included so that was a bonus - especially with the snow outside! When we arrived to checkin, we were told the receptionist had just stepped away for a few, so the bartender (at the connecting restaurant) invited us to have a complimentary drink at the lounge area by the bar. So nice! And it was only a 2 min wait!! I had a lovely time here - also dined at the connecting restaurant and the food was amazing! Breakfast was also included so great deal! Would definitely recommend!!
Bodde här 1 natt i februari 2024
Svar från Harpa 22 feb. 2024
Dear LoriThank you very much for taking the time to write us, and such a nice review! We are in heaven! The snow makes it a little bit like Winter Wonderland dosnt it? We would love to accommodate you later if you ever return to Iceland.Best regardsHarpa MagnúsdóttirHotel Grímsborgir by KEA

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in the 4 bedroom lodge. Was very big and spacious. We had our own hot tub . Great for families and only 15 minutes drive from the local town of Selfoss. Staff really polite and friendly - nothing was too much. Food was also good
Bodde här 3 nätter i februari 2024
Svar från Harpa 16 feb. 2024
Dear DavidThank you for taking the time to write us a review. We are delighted about how well you liked our hotel, the staff, location and the food. Our lodges are perfect fit for families of diffrent sizes, and gives both privacy but also the option of socializing. We hope you had a great stay in Iceland and that we will be able to accomoodate you later if you you travel back to Iceland.Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHotel Grimsborgir by KEA

10/10 Fantastiskt

Brooke

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is beautiful, the staff were very accommodating, and we loved our stay. The room was the highlight, big cozy bed with plenty of pillows, large, awesome tv, large bathroom with heated floors, and great shower. Negatives are just nitpicks: our hot tub didn’t work so we had to change rooms, food at the restaurant was just ok, and the locks on the room were unnecessarily difficult. Loved it and would definitely return.
Bodde här 2 nätter i februari 2024
Svar från Harpa 16 feb. 2024
Dear BrookeThank you for taking the time to write us a review. We are thrilled to hear how well you liked our hotel, the staff and our rooms. We will take your nitpicks into consideration to improve our performance. We hope you had a pleasant journey in Iceland and hope to accommodate you later if you travel back to us.Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHotel Grímsborgir by KEA

10/10 Fantastiskt

Kellie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Must Stay
Our stay was perfect! The room was clean, comfortable, and aestethically pleasing. We were upgraded to a junior suite for free. We enjoyed a 5- course meal that was absolutely delicious in the restaurant. The staff was helpful and friendly. We highly recommend a stay here!
Bodde här 1 natt i december 2023
Svar från Harpa Magnúsdóttir Assistant Hotel Manager 27 dec. 2023
Dear KellieThank you for taking the time to write us, and such a beautiful review. We are thrilled hear of well you liked us, our cleanliness, our staff and the restaurant! We do hope we will have the pleasure of accommodate you later. Happy new years!

4/10 Dåligt

Richard

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
We arrived to be told the restaurant and bar was closed for a party so no facilities available. Given the location, we found this completely unacceptable. We were told we had been emailed 2 days in advance to be informed of the situation but I had not received the communications. After a long day of travelling our only option was to drive away to find food. The staff were unhelpful in this situation, we got offered a box to take from the party buffet. The rooms were quite basic and the breakfast was poor. Way over priced and over stated in quality.
Bodde här 1 natt i november 2023
Svar från Harpa 30 nov. 2023
Dear RichardI am deaply sorry that we did not manage to serve you to our standard. We try to reach all our guests to inform them about this, how ever it is not always possible to do so.Again, I deeply apologize, and I hope this did not take to much from your travelling. I fyou ever consider coming back, please contact us directly so we can try to create the good memories we want everyone to have here.Best regardsHarpa MagnúsdóttirAssistant Hotel Manager

10/10 Fantastiskt

caleb

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and private with everything you need onsite.
Bodde här 1 natt i oktober 2023
Svar från Harpa Magnúsdóttir 2 nov. 2023
Hi CalebThank you for the review and the nice score, we are thrilled to hear how well you liked it. Best regards

6/10 Okej

Anny

Bodde här 1 natt i oktober 2023
Svar från Reception Team 13 nov. 2023
Dear Anny,We truly appreciate your valuable feedback. Thank you for taking the time to share your thoughts with us; it holds significant importance for our hotel.

10/10 Fantastiskt

Marie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love this hotel and we will definitely go back
Bodde här 3 nätter i oktober 2023
Svar från Reception Team 13 nov. 2023
Dear Marie,Thank you for choosing Hotel Grimsborgir for your recent stay! We're delighted to hear that you loved your experience with us. It's always rewarding to know that our guests had a positive stay.

4/10 Dåligt

Nishit

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Expected more given how much we paid for the hotel. Breakfast was laid out well but limited vegan / vegetarian options. Room was incorrectly set up for our family even though it was made clear at the time of booking. The staff resolved the issue but it took some time and that’s frustrating after a very long day. We were given a disabled room when we hadn’t requested it. The shower drain wasn’t functioning properly so we couldn’t have proper showers, and if you did, you would flood the bathroom. Really surprised they allocated this room as it was quite clear that no one had checked if everything was functioning properly. No upgrade or benefits given despite VIP Access. Very disappointed.
Bodde här 1 natt i september 2023
Svar från Reception Team 13 nov. 2023
Dear Nishit,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay, and we genuinely appreciate your feedback as it helps us improve our services.We deeply regret the oversight in setting up your room and the inconvenience it caused. Your comments about the limited vegan/vegetarian options and the issues with the disabled room have been duly noted, and we assure you that we will address these matters promptly to prevent a recurrence.We understand the frustration of having to wait for resolution, especially after a long day, and we're sorry for any discomfort this may have caused. Your concerns about the shower drain are also noted, and our maintenance team will investigate and rectify the issue promptly.Please allow us another opportunity to make it right for you. We would be grateful for the chance to welcome you back and provide you with the exceptional experience you deserve.If you have any further details or if there's anything specific you'd like us to address, please feel free to contact us directly. Your satisfaction is our priority.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Reception Team 13 nov. 2023
Dear Michael,We truly appreciate your valuable feedback. Thank you for taking the time to share your thoughts with us; it holds significant importance for our hotel.

10/10 Fantastiskt

Ronnie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms and suite were so inviting, lovely and peaceful feeling. The hot tub was a treat. The easy walk to the dining room and the delicious food was wonderful. The pillows would have felt much better in down and the mattress was too hard,.
Bodde här 2 nätter i september 2023
Svar från Dumi 25 sep. 2023
Dear Ronnie, We're thrilled to hear that you found our rooms and suite inviting and enjoyed the hot tub and dining experience. We appreciate your feedback about the pillows and mattress, and we'll take your comments into consideration for future improvements to enhance your comfort during your next visit.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Great Hotel
Charming hotel. Had a suite with outdoor hot tub. Very good service. Breakfast was nice. Great location.
Bodde här 1 natt i september 2023
Svar från Dumi 25 sep. 2023
Thank you for sharing your experience with us. We're delighted to hear that you found our hotel charming and enjoyed your suite with an outdoor hot tub. It's wonderful to know that you had a positive service experience and that you appreciated our breakfast offerings. We're also glad to hear that you found our location convenient. We look forward to welcoming you back for another memorable stay in the future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top notch service. Good room. Good minibar. My best stay in Iceland so far
Bodde här 1 natt i september 2023

6/10 Okej

Melanie

Reste med familjen
Gillade: Renlighet och personal och service
The Grimsborgir is a nice hotel
The Grimsborgir is a very pretty hotel located near a number of great sites and attractions, but not actually in the town of Selfoss. The rooms are a bit small, but the views are lovely and the amenities good.The staff is pleasant and helpful. The hotel restaurant, however, needs work. The arctic char was quite dry, the marinara sauce on the pasta was a little too sweet, and our entrees came out haphazardly rather than all at once. Not what I expect at an expensive restaurant.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Staff was friendly and helpful. We rented 2br apartment and it was just ok. Very cramped and our family of 4 couldn't sit in living room and watch movie comfortably together. Also - my recommendation would be to add lighting to the bathroom, very dark. Overall - would give property 3 out of 5 stars.
Bodde här 1 natt i augusti 2023
Svar från Dumi 25 sep. 2023
We truly appreciate your feedback and are delighted to hear that you found our staff friendly and helpful during your stay. However, we regret to learn that the 2-bedroom apartment didn't fully meet your expectations in terms of space and comfort. Your comments regarding the living room and bathroom lighting have been duly noted, and we will work towards addressing these concerns to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future, and we'll strive to provide you with an even more enjoyable stay. Thank you for choosing us and sharing your valuable input.

10/10 Fantastiskt

David J.

Bodde här 1 natt i augusti 2023

8/10 Bra

Frank, Ratingen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
X
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Elliot

Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Priya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay. Very nice and clean
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Douglas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Anthony

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Julio, Miami

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel in the area of the golden circle Convenient to visit the beatufull sightseeing of this area
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Carlos

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location to visit the Golden Circle. Very good and comfortable rooms.
Bodde här 3 nätter i juni 2023
Svar från Dumi 11 juni 2023
Thank you for choosing to stay with us and for sharing such a positive review of your recent experience at our hotel. We greatly appreciate your kind words and are delighted to hear that you had an enjoyable stay.

10/10 Fantastiskt

Frauke

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Dumi 11 juni 2023
Thank you for choosing to stay with us and for sharing such a positive review of your recent experience at our hotel. We greatly appreciate your kind words and are delighted to hear that you had an enjoyable stay.

8/10 Bra

Patricia

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2023
Svar från Dumi 11 juni 2023
Thank you for choosing to stay with us and for sharing such a positive review of your recent experience at our hotel. We greatly appreciate your kind words and are delighted to hear that you had an enjoyable stay.

10/10 Fantastiskt

Tony

Bodde här 1 natt i mars 2023
Svar från Dumi Ionita 2 apr. 2023
Dear Tony,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay.Thank you for choosing to stay with us, and we hope to welcome you back soon for another great stay

10/10 Fantastiskt

Emma

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i mars 2023
Svar från Dumi Ionita 2 apr. 2023
Dear Tony,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay.Thank you for choosing to stay with us, and we hope to welcome you back soon for another great stay

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were so pleased we chose Hotel Grimsborgir for our stay. It is in a beautiful location, easy to get to lots of different places of interest and the scenery is amazing. The staff were very friendly and helpful and the accommodation was so comfortable and warm. The hot tub was a lovely addition.
Svar från Dumi Ionita 15 jan. 2023
Dear Deborah,Thank you for taking the time to review your stay at Hotel Grimsborgir. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.Thank you again for taking the time to share your feedback with us – it’s always appreciated.

8/10 Bra

Dattaprasad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice boutique property
Bodde här 3 nätter i november 2022
Svar från Grimsborgir team 20 dec. 2022
Thank you for your time! We hope to welcome you back

10/10 Fantastiskt

Karen, landrum

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Restaurant was amazing, should have ate there every night, nothing compared. Rooms we great and clean. Staff was amazing, beyond accommodating.
Bodde här 3 nätter i oktober 2022
Svar från Grimsborgir team 20 dec. 2022
Thank you for you time and review! We greatly appreciate it and we are thrilled you enjoyed our food and accommodation!

10/10 Fantastiskt

Debra A

Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

Evangeline, North Richland Hills

Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

ansley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2022

2/10 Väldigt dåligt

DEBRA, scarsdale

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Was not a 5 star hotel. No amenities
Bodde här 1 natt i september 2022
Svar från Dumitru Ionita 24 sep. 2022
Dear Debra,Thank you for taking the time to leave a review about your recent stay at Hotel Grimsborgir. I am sorry to hear that your experience with us was not the enchanting experience we wish all our guests to have.We are honored that you gave our hotel a try, and we would love to show some of the other rooms and views we have available to make your stay as enjoyable as possible, in case you reconsider to stay at our property.Thank you for staying with us, and all the best in your future travels!

10/10 Fantastiskt

Arlene, Elkton

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Perfect location Friendly staff!
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

Gerard, Sarasota

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very nice and friendly. The room was very comfortable. The property had beautiful views.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were nicely appointed. The shared hot tubs between the units were regularly drained, clean, freshly filled and easy to operate from the panels at each unit. The buffet breakfast was excellent - fresh omelette station, fresh juices, breads and pastries as well as vast assortment of other options. The only problem we had was dealt with promptly and professionally by Helga.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

moshe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place. great dining including breakfast and dinner. Very happy with hotel.
Bodde här 2 nätter i augusti 2022

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service
Bodde här 1 natt i augusti 2022