Dear Christina, Greetings from the Island of Gods! I am delighted to learn that you had most enjoyable stay at The Amala. We appreciate your comments stating all the advantages when staying with us. Start from breakfast, the facilities and the service that we provide at The Amala. Once again, thank you for the wonderful encouraging and comments and we are really glad to know that you definitely will be back to stay with us. With PassionForLife, Gitok & The Amala Family Operations Manager

Dear Rawaida, Thank you for your kind review and for your patronage. We hope to be able to host you again. Kind regards, Roy Suer Cluster General Manager & The Amala Family

Dear Colleen, Warm greetings from The Amala in Seminyak! Thank you for your kind review and for your patronage. It has been lovely meeting you at The Amala. We are delighted to read you enjoyed our Balinese hospitality and the Estate! We hope to be able to host you again. Once again, thank you for staying with us! Kind regards, Roy Suer Cluster General Manager & The Amala Family

Thank you for your review. We are glad you enjoyed our Balinese hospitality and would be delighted to welcome you back again soon. Once again, thank you for staying with us at The Amala! Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Sun Yee S, Warm greetings from The Amala in Seminyak! Thank you for your review and for your kind patronage. We are glad you enjoyed our Balinese hospitality and would be delighted to welcome you back again soon. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Kelvin, Thank you for your kind review. It is wonderful to read that you had a good time with us at The Amala. We would be delighted to welcome you back again soon. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Tracey, Warm greetings from The Amala in Seminyak! Thank you for your kind review. We would be delighted to welcome you back again soon. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Marxo, Warm greetings from The Amala in Seminyak! Thank you for your kind review We would be delighted to welcome you back again soon. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Madhav, Warm greetings from The Amala & The Amala Estate! Thank you for your wonderful review and for your kind patronage. We are glad you enjoyed our Balinese hospitality in Seminyak, I appreciate your kind review. We would be delighted to welcome you back again soon. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Glen, Warm greetings from The Amala & The Amala Estate! Thank you for your wonderful review and for your kind patronage. We are glad you enjoyed our Balinese hospitality in Seminyak, I appreciate your compliments on our team. We hope to be able to welcome you back one day. Once again, thank you for staying with us! Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Shantilal, Warm greetings from The Amala & The Amala Estate! Thank you for your kind review and for staying with us. We are glad you enjoyed our Balinese hospitality in Seminyak. We hope to be able to welcome you back one day. Once again, thank you for your review. Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Klara, Warm greetings from The Amala & The Amala Estate! Thank you for your review and for your kind patronage. We are glad you enjoyed our Balinese hospitality in Seminyak. We hope to be able to welcome you back one day. Once again, thank you for your review. Kind regards, Roy Suer & The Amala Family Cluster General Manager

Dear Dominique, , Greetings from The Amala. Thank you for your kind review. Glad you heave enjoyed your stay with us. Kind regards Team Amala.

Dear Darren, Greetings from The Amala. Thank you for your kind review. Glad you heave enjoyed your stay with us. The pool issues mentioned has been duly addressed. Thank you so much. .Thanking you once again for your kind patronage. and hope to host you again. Kind regards Team Amala.

Thnak you very much for your kind review! We look forward to welcome you back!

YUKI様 先日は、ザ・アマラにご宿泊いただき、誠にありがとうございました。 また、ご滞在のご意見およびご感想をご投稿下さり、重ねてお礼申し上げます。 まず、プール清掃および害虫の件でございますが、ご迷惑およびご不快な思いをさせてしまい、大変申し訳ございませんでした。YUKI様からご指摘いただきました事は、真摯に受け止め、関連部署のマネージャーを含むスタッフ全員に厳重に注意し、改善を図る所存でございます。そして、スタッフ一丸となって再発防止に努めるよう、一層励んで参ります。 このような事があったにもかかわらず、スタッフの接客や気配りに関しましては、良い評価をいただき、ありがとうございます。 これからも、YUKI様のお言葉を心に留め、たくさんのお客様に愛されるザ・アマラであり続けられるように、真心のこもったおもてなしと安心で快適なご滞在をご提供できるように、スタッフ一丸となって頑張って参りますので、今後ともよろしくお願いいたします。 またバリに遊びに来られる機会がございましたら、ぜひお越し下さいませ。 YUKI様のまたのご滞在を楽しみにお待ちいたしております。 改めまして、この度はありがとうございました。 ジェネラル・マネージャー Roy Suer & ザ・アマラ・ファミリー

Thank you for staying with us at The Amala! We are wishing you a Happy New Year and hope to be able to welcome you back soon. Best regards, Roy Suer - Cluster General Manager

Dear guest, Warm greetings from The Amala! Thank you for your review and for your kind patronage. We are glad you enjoyed the indeed great location in Seminyak and that the team could create lasting memories. We hope to be able to welcome you back one day. Once again, thank you for your review. With PassionForLife, Roy & The Amala Family General Manager

Choco様 先日は、ザ・アマラにご宿泊いただき、誠にありがとうございました。 また、ご滞在のご感想をご投稿下さり、重ねてお礼申し上げます。 石川をはじめ、私どものスタッフがchoco様のご滞在のお役に立てたようで、大変うれしく思います。おかげさまで、年間たくさんの日本人のゲストにお越しいただいております。私どもでは、日本人のお客様に安心してご滞在いただけるよう、ご滞在中はもちろんの事、渡航前から日本人スタッフおよび日本語を話す現地スタッフがサポートするように努めております。 これからも、たくさんのお客様に愛されるザ・アマラであり続けられるように、真心のこもったおもてなしと安心で快適なご滞在をご提供していく所存です。スタッフ一丸となって頑張って参りますので、今後ともよろしくお願いいたします。 それでは、choco様のまたのお越しを楽しみにお待ちいたしております。 改めまして、この度はありがとうございました。 オペレーション・マネージャー ギト・エドワード＆ザ・アマラ・ファミリー

Dear beloved guest, Warmest greetings from The Amala! Thank you for taking the time to rate us , it is much appreciated. We looking forward to welcome you again soon. With PassionForLife Gitok & The Amala family Operations Manager

Dear beloved guest, Greetings from The Amala! Thank you for your gorgeous review. It is a pleasure to read you had such a great time at The Amala and that you enjoyed your villa that much. We are proud to read your positive comments you have experienced at The Amala. Once again thank you very much, We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali. With PassionForLife, Gitok & The Amala Family Operations Manager

Dear Beloved Guests, Greetings from The Amala! Thank you for your gorgeous review. It is a pleasure to read you had such a great time at The Amala and that you enjoyed our friendly service and facilities that we provide at the Amala . We are proud to read your positive comments about our Spa and our Food that you have experienced. Many thanks for your special mention to all of our family member ( how we address our staff). This review will motivate us all to keep our standards of services well maintained. Once again thank you very much, We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali. With PassionForLife, Gitok & The Amala Family Operations Manager

Dear beloved guest, Thank you for taking the time to rate us , it is much appreciated. We looking forward to welcome you again soon. With PassionForLife Gitok & The Amala family Operations Manager

Dear Beloved guest, Warm greetings from The Amala! Thank you for your great review and it is so pleasing to know your appreciation for our Staff who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience. Once again, thank you for the wonderful encouraging comments and we look forward to welcoming you back soon. With PassionForLife, Gitok Edward & The Amala Family Operations Manager

Dear Jerry, Greetings from the lovely The Amala! I am delighted to learn that you had most enjoyable stay at The Amala. We appreciate your comments stating all the advantages when staying with us and enjoyed the food and the breakfast in the morning. We are very grateful as well about you sharing with us the minor points about the property look aged, where we could improve, for sure we will continue to do our maintenance to make the property look better. In regards of your feelings that we served you differently, actually we are all never make any different to all of our guests. We treat all off our guest as a VIP does not matter they stay only one night or a week. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali. With PassionForLife, Gitok & The Amala Family Operations Manager

Dear Denisa, Greetings from lovely Bali! Thank you very much for your great feedback and for sharing your recent experience at The Amala. Your words are very rewarding and, as such, I will share them with the team which will take them as a fantastic motivation to keep up delighting all our guests. It is so pleasing to know your appreciation about our breakfast and also for our family members who are so obliging and assisted you in every way they can to ensure you enjoy an wonderful experience. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala soon. With PassionForLife, Gitok Edward & The Amala Family Operations Manager

Dear beloved Guest, Greetings from lovely Bali! Thank you very much for your great feedback and for sharing your recent experience at The Amala. Your words are very rewarding and, as such, I will share them with the team which will take them as a fantastic motivation to keep up delighting all our guests. It is so pleasing to know your appreciation for our family members who are so obliging and assisted you in every way they can to ensure you enjoy an wonderful experience. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala soon. With PassionForLife, Gitok Edward & The Amala Family Operations Manager

Dear beloved guest, Thank you for taking the time to rate us , it is much appreciated. We looking forward to welcome you again soon. With PassionForLife Gitok & The Amala family Operations Manager

Dear Hannah, Greetings from lovely Bali! Thank you very much for your great feedback and for sharing your recent experience at The Amala. Your words are very rewarding and, as such, I will share them with the team which will take them as a fantastic motivation to keep up delighting all our guests. It is so pleasing to know your appreciation for our family members who are so obliging and assisted you in every way they can to ensure you enjoy an wonderful experience. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala soon. With PassionForLife, Gitok Edward & The Amala Family Operations Manager

Dear beloved guest, Thank you for taking the time to rate us , it is much appreciated. We looking forward to welcome you again soon. With PassionForLife , Gitok & The Amala family Operations Manager

Dear Hwang, Greetings from the Island of Gods! I am delighted to learn that you had an enjoyable stay at The Amala. We appreciate your comments about our breakfast with gluten free menu and also complimentary shuttle service. It is so pleasing as well to know your appreciation for our family members who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience. We are looking forward to your next visit which we hope will be sooner than later. With PassionForLife, Gitok Edward & The Amala Family Operations Manager

Dear Beloved Guest! Greetings from the lovely The Amala! Highly appreciated that you shared your great experience and enjoyed your stay at The Amala. It is a pleasure to learn how delighted you were with the villa and location. We are very grateful as well about you sharing with us the minor points about our main pool where we could improve. Once again, thank you very much. We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali. With PassionForLife, Gitok & The Amala Family Operations Manager

So様 先日は、ザ・アマラにご宿泊いただき、誠にありがとうございました。 また、ご滞在の感想をご投稿下さり、重ねてお礼申し上げます。 限られたお時間ではございましたが、ザ・アマラでの休日をお楽しみいただけたようで、大変嬉しく思います。 また、スタッフ教育およびそのクオリティに関してお褒めの言葉を頂き、大変光栄に感じております。早速、So様からのお言葉を日本人マネージャーの石川に申し伝えます。きっと喜ぶことでしょう。 私どもでは、年間たくさんの日本人のゲストをお迎えいたしております。日本人のお客様に安心してご滞在いただき、そして私どものサービス／ホスピタリティをご満足いただけるよう、ご滞在中はもちろんの事、渡航前から日本人スタッフおよび日本語を話す現地スタッフがサポートいたします。そして、パーソナル・サービスを常に心がけ、お客様お一人お一人のニーズやリクエストに添えるよう努めるとともに、お客様を大切な家族の一員としてお迎えし、アットホームにご滞在いただけるようにいたしております。 これからも、お客様お一人お一人にお喜びいただけるよう、真心のこもったおもてなしと安心で快適なご滞在を提供し続けられるよう、スタッフ一丸となって頑張ってまいりますので、よろしくお願いいたします。 またバリに遊びに来られる機会がございましたら、ぜひお越し下さいませ。 So様のまたのご利用を楽しみにお待ち申し上げております。 改めまして、この度はありがとうございました。 オペレーション・マネージャー ギト・エドワード＆ザ・アマラ・ファミりー

Dear beloved guest, Greetings from Sunny Bali! On behalf of our family at The Amala, please accept our sincere thanks and gratitude for sharing your amazing experience with us. I am delighted to learn that you have an amazing experience with us and I hope you are looking forward to visiting us again soon. With PassionForLife, Gitok & The Amala Family Operations Manager

Dear Guest, I wish to thank you for sharing your blissful stay at The Amala with us. We highly appreciate your lovely words and the through description of your experience at The Amala. It is a pleasure to learn how delighted you were with the food, massage, and the service and how much you enjoyed the facilities the hotel has to offer. Once again, thank you for the wonderful encouraging comments and we look forward to welcoming you soon. With PassionForLife, Gitok & The Amala Family Operations Manager

Dear E, Greetings from the lovely The Amala! Highly appreciated that you shared your great experience, our friendliness and genuine hospitality. It is a pleasure to learn how delighted you were with the resort facilities and how much you enjoyed the yoga classes. I am delighted to learn that you appreciated the small details we provide to our guests to accomplish our high customer service standards. We are very grateful as well about you sharing with us the points where we could improve and become our serious consideration. Once again, thank you very much. We hope to have the chance to welcome you again soon. With Kind regards, Gitok & The Amala Family Operations Manager

Dear beloved guest, Thank you for taking the time to rate us , it is much appreciated. We looking forward to welcome you again soon. With PassionForLife Gitok & The Amala family Operations Manager

Dear beloved guest, Thank you for taking the time to rate us , it is much appreciated. We looking forward to welcome you again soon. With PassionForLife Gitok & The Amala family Operations Manager

お客様へ 先日は、ザ・アマラにご宿泊いただき、誠にありがとうございました。 また、ご滞在の感想をご投稿下さり、重ねてお礼申し上げます。 今回は、ご家族3人で、アマラ・レジデンスにて、穏やかな一時をお楽しみいただけたようで、嬉しく思います。 そして、設備やサービスもご満足いただけたようで、何よりでございました。 ご滞在いただいたレジデンスは、定員6名のヴィラで、寝室だけでなく、プライベート・プール、リビング・ルーム、ダイニング・ルーム、キッチンが完備された、まるでプライベート・ハウスのようでございます。 そして、私どもはスミニャック通りの近くに位置し、街歩きには最適なロケーションにありながら、リゾートに一歩足を踏み込めば、静寂に包まれておりますので、静かにヴィラ・ライフをお楽しみいただけます。 これからも、お客様が安心して快適にご滞在いただけるよう、そして、お客様を大切な家族の一員としてお迎えし、アットホームにご滞在いただけるよう、スタッフ一丸となって努めてまいりますので、よろしくお願いいたします。 またバリに遊びに来られる機会がございましたら、ぜひお越し下さいませ。 またのご利用を、スタッフ一同、楽しみにお待ち申し上げております。 改めまして、この度はありがとうございました。 オペレーション・マネージャー ギト・エドワード＆ザ・アマラ・ファミリー

KAZU様 先日は、ザ・アマラにご宿泊いただき、誠にありがとうございました。 また、ご滞在の感想をご投稿下さり、重ねてお礼申し上げます。 私どもでは、パーソナル・サービスを常に心がけ、お客様お一人おひとりのニーズやリクエストに添えるよう努めるとともに、お客様を大切な家族の一員としてお迎えし、アットホームにご滞在いただけるようにいたしております。それを、KAZU様に実際に体験していただき、「ホスピタリティが最高」という、私どもにとって、一番うれしいお褒めの言葉をいただき、幸せな気持ちでいっぱいでございます。 これからも、お客様に快適にご滞在をお楽しみいただけるよう、そして最良のサービスでおもてなしができるよう、スタッフ一丸となって頑張って参りますので、よろしくお願いいたします。 またバリに遊びに来られる機会がございましたら、ぜひお越し下さいませ。 スタッフ一同、KAZU様のまたのご利用を楽しみにお待ち申し上げております。 改めまして、この度はありがとうございました。 オペレーション・マネージャー ギト・エドワード＆ザ・アマラ・ファミリー

Dear beloved guest, Thank you for taking the time to rate us , it is much appreciated. Looking forward to welcome you again soon. With PassionForLife, Gtiok & The Amala family Operations Manager

Dear beloved guest, Greetings from the Island of Gods! Thank you very much for your five stars rating and great feedback on your experience at The Amala. We are glad to hear that you enjoyed your stay with us. We would love to welcome you back in the near future. With PassionForLife, Edward & The Amala Family Operations Manager

Dear Guest, Thank you very much for your fantastic review. My apologies though to read that you did not like the outdoor washrooms and make you feel discomfort during your stay. We are definitely addressing the matter for future improvements. Thanks again and please let me know if you are coming back to Bali, I would love to welcome you back in the near future. Kindest regards, Gitok Edward & The Amala Family Operations Manager

Dear Guest, Thank your for your top score rating. We hope to welcome you again at The Amala. Best regards, Marta & The Amala Family Operations Manager

Dear Han, Sunny greetings from The Amala! On behalf of our family at The Amala, please accept our sincere thanks for your kind comments. Your praises about our facilities and lovely family are highly appreciated and we are super happy that you found your cozy home within Seminyak. Looking forward to see you back soon. With PassionForLife, Marta & The Amala Family Operations Manager

Dear Lauren, Thank you so much for choosing The Amala. We truly appreciate your review and kind comments about F&B options and our lovely family. We are looking forward to welcome you again at your home away from home. With PassionForLife, Marta & The Amala Family Operations Manager

Dear beloved guest, Thank you for taking the time to rate us with full marks, it is much appreciated. Looking forward to welcome you again soon. Best regards, Marta & The Amala family Operations Manager