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Recensioner av Meliá Serengeti Lodge Member of Meliá Collection

5 out of 5
Meliá Serengeti Lodge Member of Meliá Collection
Nyamuma Hills, Serengeti, Mara

Recensioner

10

Enastående

10 - Fantastiskt i betyg. 7 av 7 recensioner" "
8 - Bra i betyg. 0 av 7 recensioner" "
6 - Okej i betyg. 0 av 7 recensioner" "
4 - Dåligt i betyg. 0 av 7 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 7 recensioner" "

10/10

Renlighet

10/10

Personal och service

10/10

Bekvämligheter

10/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Anjna

Reste med familjen
Overall, Melia Serengeti was a delightful lodge and our stay was nearly perfect. Sadly they were doing controlled fires in the surrounding area meaning that there was heavy smell of smoke and burning which affected air quality significantly. If it weren’t for this the place would be perfect.
Bodde här 2 nätter i juli 2023
Svar från Mohamed Rajab 20 juli 2023
Dear AnjnaGreetings from your second home Melia Serengeti lodge!Thank you very much for your good review!Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 Fantastiskt

Sherista

Bodde här 2 nätter i juli 2023
Svar från Mohamed Rajab 20 juli 2023
Dear SheristaGreetings from your second home Melia Serengeti lodge!Thank you very much for your good review!Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 Fantastiskt

mariam

Bodde här 1 natt i juni 2023
Svar från Guest experience 16 juni 2023
Dear Ms.Mariam,Greetings from the bush!Thank you for taking the time to share your feedback on this platform for sure this is a gift for our staff member who made your stay extra special. It's a pleasure to read how you enjoyed all aspects of the Lodge. Thank you again and we hope to welcome you back in the future.I remain at your disposal.Best regardsMsafiriGorge Kazumbe,Guest Experience Supervisor

10/10 Fantastiskt

Pan

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice experience. Staff are very helpful and professional, the pool is amazing and food was good too
Bodde här 2 nätter i maj 2023
Svar från Mohamed Rajab 1 juni 2023
Dear PanGreetings from the bush!Thank you for taking the time to share your feedback on Expedia and for highlighting all of those points and staff member who made your stay extra special. It's a pleasure to read how you enjoyed all aspects of the Lodge . Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2021
Svar från Cesar Martinez General Manager 9 apr. 2021
Dear guest, Thank you for rating Melia Serengeti with 5* and for choosing us for your stay in the Savannah Looking forward to welcome you back soon Kind regards

10/10 Fantastiskt

Tianja, New York, NY

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was in Tanzania for 2 weeks and stayed at four different hotels. Melia was the best of the four. The rooms are immaculate and they think of everything. Upon arrival David greeted us, showed us to our room and explained all the important details. The staff were accommodating, friendly and helpful. The manager made sure to come around at least once a day to greet guests. Everything was perfect. Melia is a must!
Bodde här 3 nätter i december 2020
Svar från Cesar Martinez, GM 12 feb. 2021
Dear guest, We are delighted to know that you have had a memorable stay with us Thank you very much for taking time to share your experience and for recommending Melia properties through Expedia Our guests’ satisfaction is our most important goal. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are looking forward to having the opportunity to welcome you back soon to Melia Serengeti Lodge. Kind regards,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleasant place isolated in the Serengeti, staff extraordinarily kind and attentive
Bodde här 3 nätter i januari 2019
Svar från Cesar Martinez - General Manager 17 jan. 2019
Dear guest, Thank you for your kind comments regarding our hotel, they are the best reward to our team's daily dedication. Looking forward to welcoming you again. Kind regards, Cesar Martinez General Manager