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Recensioner av Sheraton Shantou Hotel

4.5 out of 5
Sheraton Shantou Hotel
Block 11, Logan Century Mansion, Shantou, Guangdong

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 164 av 314 recensioner" "
8 - Bra i betyg. 123 av 314 recensioner" "
6 - Okej i betyg. 16 av 314 recensioner" "
4 - Dåligt i betyg. 5 av 314 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 314 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Yui Tai

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and service well
Bodde här 3 nätter i april 2024
Svar från Silvia 19 apr. 2024
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels service and location. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Chan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
員工十分友善。
Bodde här 2 nätter i april 2024
Svar från Silvia 5 apr. 2024
非常荣幸能给您提供静谧舒适的入住环境,观赏海天相接,眺望山海一线,不失为一种享受。傍晚于海滨长廊漫步,每一步都是悠闲恬静的享受。您的入住愉快就是我们最大的回报与快乐!喜来登致力于为客人提供卓越的服务,您的到来及肯定是我们不断进步的动力与方向,我们将继续保持并以更高的标准严格要求我们每位员工,为客人提供难忘的、个性化的服务。真诚地期待您的再次光临!

8/10 Bra

Siu Ling

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location and good service
Bodde här 2 nätter i mars 2024
Svar från Silvia 1 apr. 2024
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Priscilla, Temple City

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Bodde här 1 natt i februari 2024
Svar från Silvia 25 mars 2024
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels service. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

8/10 Bra

SZE MUN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Silvia Huang 11 mars 2024
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

2/10 Väldigt dåligt

BO

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
酒店设施陈旧,房间隔音不好,门口走路,隔壁关门的声音都很响,严重影响休息。早餐品种不多,味道也不好。服务员态度冷淡,没有笑容。下次再也不会去住了。
Bodde här 3 nätter i februari 2024
Svar från Silvia Huang 7 feb. 2024
感谢您入住汕头龙光喜来登酒店!很抱歉给您带来不好的入住体验,我们非常重视每一位客人的反馈,您的反馈对我们的酒店改善和提升至关重要。关于您提到的设施老旧及隔音的问题,我们深感抱歉给您带来了不便。我们一直在努力提升和改进酒店设施和服务水平,但随着时间的推移,设施的老化和磨损是不可避免的。不过,我们保证会尽力维护和保养设施,确保它们在使用过程中能够保持最佳的状态。同时,我们也会将您的反馈意见及时反馈给相关部门,并采取积极的措施进行改进和升级,以提升我们的服务质量和客人的满意度。再次感谢您悉心的反馈及大力支持,期待您不久的将来再次光临汕头龙光喜来登酒店。

10/10 Fantastiskt

ANNA XIAOWEN

Bodde här 2 nätter i januari 2024
Svar från Silvia Huang 4 feb. 2024
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

WING LEUNG

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good
Bodde här 1 natt i januari 2024
Svar från Silvia Huang 4 feb. 2024
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

8/10 Bra

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
Bodde här 6 nätter i januari 2024
Svar från Silvia Huang 19 jan. 2024
Dear Guest,Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Shantou Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Shantou.

8/10 Bra

wai man Kitty

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Silvia Huang 29 dec. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

8/10 Bra

Yit Meng

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Silvia Huang 29 dec. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

8/10 Bra

PHM

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Silvia Huang 15 dec. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Alan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Silvia Huang 15 dec. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Paul

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Silvia Huang 15 dec. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

PONG NAI

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Silvia Huang 11 dec. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Shianti

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location staff very helpful and friendly
Bodde här 4 nätter i december 2023
Svar från Silvia Huang 8 dec. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels service and location. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

6/10 Okej

CHI MING

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Silvia Huang 8 dec. 2023
Dear Guest,Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Shantou Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Shantou.

10/10 Fantastiskt

Edmond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome environment
Bodde här 2 nätter i december 2023
Svar från Silvia Huang 6 dec. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Yan Xin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
顶好的
Bodde här 3 nätter i november 2023
Svar från Silvia Huang 5 dec. 2023
感谢您选择入住汕头龙光喜来登酒店。您的满意是我们莫大的责任与荣幸,喜来登致力于为客人提供卓越的服务,您的到来及肯定是我们不断进步的动力与方向,非常感谢您对酒店的肯定及支持,您对酒店的高度赞赏我们将第一时间转达。在那一望无垠的海面,绚丽的云霞围绕,迎接黄昏来临,沉浸于对大海的无限遐想。我们真诚的期待您的再次光临!

8/10 Bra

Tetsuji

Affärsresenär
Gillade: Renlighet och bekvämligheter
Totally it was good. It may be a little expensive.
Bodde här 1 natt i september 2023
Svar från Silvia Huang 3 okt. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels.Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

wing yan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
酒店員工服務非常好
Bodde här 2 nätter i september 2023
Svar från Silvia Huang 26 sep. 2023
感謝您選擇入住汕頭龍光喜來登酒店。您的滿意是我們莫大的責任與榮幸,喜來登致力於為客人提供卓越的服務,您的到來及肯定是我們不斷進步的動力與方嚮,非常感謝您對酒店服務的肯定及支持,您對酒店同事的高度贊賞我們將第一時間轉達。在那一望無垠的海面,絢麗的雲霞圍繞,迎接黃昏來臨,沈浸於對大海的無限遐想。我們真誠的期待您的再次光臨!

10/10 Fantastiskt

Tetsuji

Bodde här 1 natt i september 2023
Svar från Silvia Huang 15 okt. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels.Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Sau Yin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Silvia Huang 20 sep. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels service and facilities. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

8/10 Bra

Mei Sheung

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Silvia Huang 2 sep. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

YAN MING

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The facilities and services of the hotel is excellent
Bodde här 2 nätter i augusti 2023
Svar från Silvia Huang 7 aug. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels service and facilities. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

6/10 Okej

Verifierad resenär

Reste i grupp
Poor Wi-Fi.
Bodde här 2 nätter i juli 2023
Svar från Silvia Huang 24 juli 2023
Dear Guest,Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Shantou Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team and test the network to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Shantou.

6/10 Okej

Kit Yee

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
房間整潔,但有點舊,早餐選擇多,但味道一般,若可以多加一點潮洲特色便更好。前台做事很慢,差不多要15分鐘待一位客人,而且check in, check out又在同一櫃枱,若趕著check out便要留意了。
Bodde här 1 natt i juli 2023
Svar från Silvia 13 juli 2023
感谢您入住汕头龙光喜来登酒店!您的意见对我们非常重要,关于您提及的早餐的反馈,早餐为迎合各方来宾不同的口味,囊括了西式和中式的菜色供您选择,同时酒店厨师团队也有用心将当地潮汕特色与之融合,只为让宾客们感受舌尖潮味!我们会认真收集您的意见,对餐厅的服务和菜品的口味作进一步改善。此外,关于您提到的前台的意见,我们已将此事反映给酒店前厅部,他们会通过加强员工培训等方式提高办理入住及退房效率,避免您再次遇到同样的问题!为客人提供满意的服务是我们不变的宗旨,真诚期待您的再次入住。

8/10 Bra

Lai Chi

Bodde här 2 nätter i juli 2023
Svar från Silvia Huang 29 juli 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel with perfect location nearby the big shopping mall. Staff is very nice and helpful. Though the hotel is a little old but the maintenance is good. Have an enjoyable trip with family. Would love to stay at this hotel next time.
Bodde här 2 nätter i maj 2023
Svar från Silvia Huang 29 maj 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels service and location. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

WAI FUNG

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Silvia Huang 24 maj 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotel.Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

David

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Silvia Huang 8 maj 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels service and facilities. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Chi Kin

Bodde här 3 nätter i april 2023
Svar från Silvia Huang 4 maj 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels service and facilities. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

ahmed

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Siempre me he quedado en este hotel, no lo visitaba desde la pandemia, se mantiene bastante bien!
Bodde här 4 nätter i april 2023
Svar från Silvia Huang 28 apr. 2023
Estimado huésped,Muchas gracias por elegir Sheraton Shantou como a casa fuera de casa. Estamos muy contentos de saber que está satisfecho con nuestro servicio de hoteles y las instalaciones.Su satisfacción será la mejor animar a nuestros colegas, vamos a hacer mejor en el futuro.Esperamos verle de nuevo en Sheraton Shantou Hotel.

8/10 Bra

Ka Ming Simon

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Silvia Huang 20 apr. 2023
Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels service and facilities. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.

10/10 Fantastiskt

Wing tat

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2023
Svar från silvia 2 maj 2023
您好!请接受来自汕头龙光喜来登酒店真挚的问候,十分感谢你在百忙之中与我们分享您的宝贵体验。出色的服务与无微不至的关怀是我们一直以来所希望为宾客们呈现的入住体验,酒店齐全的设施及服务,为您与您的家人带来乐趣与欢笑。希望您有感受到我们的热情好客,今后我们会更加努力,为宾客提供更加细致周到的服务。真诚期待您再次入住汕头龙光喜来登酒店。

10/10 Fantastiskt

MIN YAT

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Barry 31 mars 2023
尊敬的贵宾, 感谢您入住汕头龙光喜来登酒店并抽出宝贵的时间对酒店进行点评。感谢您一直以来对酒店的支持,我们会再接再厉努力做到更好。再次感谢您的入住,真诚期待您的下次光临!

8/10 Bra

Fei

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
早餐并不是很理想,如果能加入更多些本地特色海产类美食就好了
Bodde här 1 natt i december 2022
Svar från Barry 5 jan. 2023
尊敬的贵宾, 感谢您入住汕头龙光喜来登酒店并抽出宝贵的时间对酒店进行点评。感谢您一直以来对酒店的支持,我们会再接再厉努力做到更好。我们的餐厅经理会记录下您的意见并加以改善。感谢您的宝贵意见,我们真诚的期待在不久的将来再次欢迎您的到来。

8/10 Bra

Fei

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
早餐如果能更丰盛些就好了,出餐台还是很多的,但是只有一半在早餐时段用
Bodde här 1 natt i december 2022
Svar från Barry 5 jan. 2023
尊敬的贵宾, 感谢您入住汕头龙光喜来登酒店并抽出宝贵的时间对酒店进行点评。感谢您一直以来对酒店的支持,我们会再接再厉努力做到更好。我们的餐厅经理会记录下您的意见并加以改善。感谢您的宝贵意见,我们真诚的期待在不久的将来再次欢迎您的到来。

10/10 Fantastiskt

Dong

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från Barry 1 nov. 2022
尊敬的贵宾, 感谢您入住汕头龙光喜来登酒店并抽出宝贵的时间对酒店进行点评。感谢您一直以来对酒店的支持,我们会再接再厉努力做到更好。再次感谢您的入住,真诚期待您的下次光临!

8/10 Bra

Tao

Bodde här 1 natt i mars 2021

2/10 Väldigt dåligt

MIN

Bodde här 1 natt i januari 2021

10/10 Fantastiskt

Dorian

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location
Well located in Shantou, nearby shopping mall. convenient for restaurants and coffee shop.
Bodde här 1 natt i november 2020
Svar från Barry Cai 4 jan. 2021
Dear Guest, Thank you so much for choosing Sheraton Shantou as your home out of home. We are so glad to know you are satisfied with our hotels service and facilities.Your satisfaction will be the best encourage to our colleagues , we will do better in the future.Looking forward to see you again in Sheraton Shantou Hotel.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pretty good but a bit old
The hotel is well located. close to pretty much everything in the city. Staff is friendly and helpful, nothing to criticize. The only thing is it is not well equipped or needs some refurbishment for its five star: for example TV doesn't support HD or internet
Bodde här 3 nätter i oktober 2020
Svar från Barry 14 okt. 2020
Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Shantou Hotel. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Warmly welcome for your next experience in Sheraton Shantou Hotel.

10/10 Fantastiskt

Wei

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrific Stay in Sheraton Shantou Hotel
This is my best experience since I started my travel annually 15 yrs before, the hotel is so great and beautiful, my booked room was a family room with three beds
direct to three beds
direct to corridor
lobby1
lobby2
Bodde här 1 natt i oktober 2020

10/10 Fantastiskt

Kit yi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
地點方便,在商場旁邊,出行飲食方便
Bodde här 1 natt i augusti 2020
Svar från Barry 14 okt. 2020
尊敬的贵宾,非常感谢您下榻入住汕头龙光喜来登酒店,在此感谢您对酒店的认可。酒店距离汕头苏宁广场、群光广场及林百欣图书馆仅2分钟步行距离,方便购物及休闲。感谢您的入住,非常期待您的再次光临!

8/10 Bra

wing kwong

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
整體還是滿意的,就浴缸的排水開關在放滿水的情況下打不開,用力打開時候被開關刮破了手指,流了點血,經過反映之後,妥善處理。
Bodde här 2 nätter i maj 2020
Svar från Barry 14 okt. 2020
尊敬的客人,衷心感谢您选择入住汕头龙光喜来登并抽出宝贵的时间与我们分享您的入住体验。您所提到的浴缸排水开关的问题,我们已经第一时间通知相应部门进行排查及处理。 再次感谢您的反馈及大力支持,期待您不久的将来再次光临汕头龙光喜来登酒店。

10/10 Fantastiskt

Connie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från silvia 16 jan. 2020
Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Shantou Hotel. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Warmly welcome for your next experience in Sheraton Shantou Hotel.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 2 nätter i december 2019
Svar från silvia 16 jan. 2020
Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Shantou Hotel. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Warmly welcome for your next experience in Sheraton Shantou Hotel.

10/10 Fantastiskt

WAI ON

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Silvia 16 jan. 2020
Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Shantou Hotel. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Warmly welcome for your next experience in Sheraton Shantou Hotel.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very spacious and decor very nice and warm. The shower water pressure was great, unlike many hotels in China.
Bodde här 2 nätter i december 2019
Svar från Silvia 16 jan. 2020
Dear Guest, Thank you so much for choosing Sheraton Shantou as your home out of home. We are so glad to know you are satisfied with our hotels facilities. Your satisfaction will be the best encourage to us , we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.