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Recensioner av Sierra Inn

2.5 out of 5
Sierra Inn
3460 E Fry Blvd, Sierra Vista, AZ

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 103 av 175 recensioner" "
8 - Bra i betyg. 49 av 175 recensioner" "
6 - Okej i betyg. 11 av 175 recensioner" "
4 - Dåligt i betyg. 7 av 175 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 175 recensioner" "

8,8/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Alan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gr8 stay as we were traveling with a small dog. Spacious rooms. Comfortable beds. Mini-fridge, microwave and coffee maker an extra plus. Biggest plus: Budget friendly :)
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a brief but good stay. Everything was clean and no issues at all. Would stay there again without hesitation.
Bodde här 1 natt i april 2024

6/10 Okej

Wiggy

Gillade inte: Boendets skick och faciliteter
Very dated
Bodde här 1 natt i april 2024

4/10 Dåligt

Wiggy

Affärsresenär
Gillade: Renlighet
Dated property and furnishings, but clean and quiet. Everything worked.
Bodde här 1 natt i april 2024

8/10 Bra

Paula

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was spotless, comfortable, quiet and spacious. Nice amenities like a fridge and microwave. Price was excellent. However, what happened to breakfast? Office was closed and locked. We could see through the windows that the breakfast area was not set up. Tried ringing the doorbell with no response. Left just after 7:30 for McDonalds.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Lizbeth

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Room smelled bad, the floor was dirty, and the bed sheet were dirty and had stains. Not to mention there was a weird needle in between the sheets. Microwave didn’t work well either
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jorge, Phoenix

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Holly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff super helpful; hotel was clean.
The hotel was clean and quiet given it was a Saturday night was inpressive. We booked 2 rooms for 6 of us and since we booked through hotels.com they had us down as 2 different groups. Alison at the front desk was amazing and helped uabget rooms right next to each other. The bathrooms were big which was awesome. It also had two sinks; very convenient for us who have 2 small children. The beds were comfy and clean and the heaters worked great. Over all a great night.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Debra, Inver Grove Heights

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Desk clerk was very helpful,courteous and professional. Rooms were nice size. Clean.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jose

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

4/10 Dåligt

Peter

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Disappointed
Very disappointing, the Sierra Inn had a very good recommendation and certainly did not live up to expectations.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

SuZanne

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

4/10 Dåligt

Richard

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Dave

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
My negative comment would be the free breakfast. If you don't get there in the first 45 minutes of opening, you won't get breakfast. Staff kept the coffee pots full but everything else was gone and not being refilled.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Hella

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hier ein klares Ja. Schönes großes Zimmer, alles drin, alles dran. Nichts zu meckern!
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Tracy, Holt

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i november 2023

8/10 Bra

Gary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was convenient, staff was great
Bodde här 1 natt i november 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice stay 🤗
The fan in the bathroom was broken and made a lot of noise. The chargers for the electric cars were for Tesla model no other adapters, that was disappointing. Overall the place was clean and comfortable. The service was wonderful and staff were very kind.
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Jeremy

Gillade inte: Renlighet och personal och service
Poor customer service
In short: Customer service is poor and the owner is a lier. Here is my experience: The room was clean but could have been cleaner. The property was a bit disgusting. We counted more than a dozen canine dejections walking from the front desk to our room. The main issue we got during our stay is related to the EV chargers. We called before we booked our room and were told chargers are free of charge for customers. That's a little bit of a lie as indeed they did not charge us an extra 30USD that charge for non guest to use it but using it we got charged an astonishing 75c/KWh which is by far the highest price I've ever paid to charge my car. For exemple, in sierra Vista the utility company charge people 18c/KWh on average, charging my car on the highway cost 36c/KWh and it would have been free at the Hampton Inn nearby or around 24c/KWh at the Best Western down the road. I complained to the front desk multiple times, they told me the owner would contact me which he never did. Luckily one night the new front desk agent messed up as she called the owner in front of me so he had no other choice than to talk with me on the phone. He told me he will work on resolving the issue and also will refund me at least partially. All I have to do is send an email with all the details which I did two weeks ago. He never replied, I called the front desk three times and they confirmed the owner received the email. There is only one logical conclusion they just don't care about their customers.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Walter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2023

10/10 Fantastiskt

Andrea, College Place

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lots of breakfast choices.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Lois

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No Remarks
Bodde här 2 nätter i oktober 2023

8/10 Bra

Cortney

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Overall it was nice, however, the breakfast room was not kept stocked with hot food, the staff stood around chit-chatting more than restocking the food for the guests. They were friendly, but could have paid more attention. The first night there was a large group of people outside our room drinking and cutting up raw chicken on the back of their truck. Then once they barbecued they sat around in a circle in the rocks talking loudly getting drunk. We called the office and were told they had till 10pm to finish their party. Since their vehicles were gone later, I don't think they were actually guests. The a/c in our room didn't work very good and the toilet backed up but then went down, so we didn't report it.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Sonia

Reste med sin partner
It was a good room, comfortable beds. Staff very nice. The only problem is that they need to have things ready at 7 if breakfast is 7 to10 and keep an eye on making sure that they are checking once in a while, not wait for guests to ask for things that have run out.
Bodde här 3 nätter i oktober 2023

8/10 Bra

michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Breakfast at seven?
Came in for breakfast at 10 after eight they were couples out waiting for the batter for the waffles. 45 minutes later we finally got so batter made.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Morgan

Gillade: Renlighet
Bodde här 1 natt i oktober 2023

6/10 Okej

LAVENTRICE

Reste med familjen
Gillade: Renlighet och personal och service
This hotel is dated, but it was clean. It’s located right on a very busy street and it was very noisy so we didn’t sleep well. Cars are racing down the street at all hours of the night and early morning. If you’re sensitive to noise like me, it’s not for you. Or ask for a room at the back of the hotel. Not a real breakfast either, but McDonald’s is just up the street.
Bodde här 1 natt i oktober 2023

8/10 Bra

Elizabeth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older but clean property. We only stayed one night and left early in the morning, we’re not able to get ice for cooler because it was locked up, seemed odd to me that access to the ice machine has hours.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Gregg

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Michael

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

6/10 Okej

Shawn

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Somewhat ok
The room was very clean and very convenient to the Park where I was setup as a vendor at Art in the Park. Only really inconvenient thing was the lobby and food was not available until 7am. As a business person, I have to be out earlier and I missed out on a perk that was included in my room fee. Cost me additional money for coffee and a food because of it.
Bodde här 2 nätter i oktober 2023

6/10 Okej

BRUCE

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The entrance door had gaps around the door and did not feel like it was safe and we were concerned that small bugs/insects would enter the room. No elevator to carry luggage up to second floor. Cost of laundry facilities was expensive.
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Tamara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, quiet place
Nice, quiet place. Small independent hotel. The ladies at check in and check out were very friendly. Good night's sleep in a king bed. Air conditioner and tv worked great. Nice pool, and small breakfast in the morning. Nothing fancy, but everything worked and it was clean. It is only 2 stories. No elevator, just stairs. The towels could have been bigger and thicker. Overall, nice little place. Also, they have 3 charging stations for EVs.
Bodde här 1 natt i september 2023

8/10 Bra

Guillaume

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Très bon rapport qualité / Prix. Piscine sympa, barbecues disponibles. Petit déjeuner très satisfaisant.
Bodde här 1 natt i juli 2023

8/10 Bra

Joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023

8/10 Bra

Richard

Gillade: Renlighet och boendets skick och faciliteter
Bed was great Pillows and towels soft and comfortable Breakfast was un impressive
Bodde här 3 nätter i juni 2023

6/10 Okej

Brian

Reste med familjen
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Carol

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
You’ll like this place.
Such a pleasant surprise! We needed a place to stay at the last minute & thought we’d have to take what we could get. But what we got was a very nice room at a great price. Thanks Sierra Inn!
Bodde här 1 natt i juni 2023
Svar från Tristin (Front Desk) 4 juli 2023
Carol,So happy to hear that you enjoyed your stay with us! It was a pleasure having you as our guest! I hope we see you back to stay with us again!

10/10 Fantastiskt

Tiffany

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
3rd stay there and as always was great!
Bodde här 1 natt i juni 2023
Svar från Tristin (Front Desk) 4 juli 2023
Thank you so much for your feedback and review! It is always a pleasure having you stay with us! We are so happy to hear that you enjoyed your stay with us again! I hope we see you back soon!

4/10 Dåligt

Robert

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Dirty rooms with dingy smell and also smelled like weed.
Bodde här 1 natt i juni 2023

8/10 Bra

Jose, Buckeye

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was clean, Ac was quiet ( wish it would of push out more air) breakfast was limited to toast , waffles and boiled egg..if you like buns and grits you had it and a few others. We stayed 2 night the second morning we went somewhere else for breakfast.. Overall it was fairly descent. You got what you paid for.
Bodde här 2 nätter i juni 2023
Svar från Tristin (Front Desk) 4 juli 2023
Thank you so much for your feedback and review! We are happy to hear that you enjoyed your stay with us! I hope we see you back to stay with us again!

8/10 Bra

Patty

Gillade: Renlighet och personal och service
Bodde här 2 nätter i juni 2023
Svar från Tristin (Front Desk) 22 juni 2023
Thank you so much for your review! I hope we see you back to stay with us again!

10/10 Fantastiskt

Jerry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2023
Svar från Tristin (Front Desk) 22 juni 2023
Thank you so much for your review! I hope we see you back to stay with us again!

10/10 Fantastiskt

Virgil

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was nice and friendly. The room was clean and the bed was confortable. The grounds were clean. We didn't get a chance to try the breakfeast. The location was nice everywhere i wanted to go was within a very short distance.
Bodde här 1 natt i juni 2023
Svar från Tristin (Front Desk) 22 juni 2023
Thank you so much for your review! I am so glad that you enjoyed your stay with us! I hope we see you back to stay with us again!

8/10 Bra

Elaine

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 7 nätter i juni 2023
Svar från Tristin (Front Desk) 22 juni 2023
Thank you so much for your review! I hope we see you back to stay with us again!

10/10 Fantastiskt

Rose

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mini gateway
Took a mini vacation for my husband’s birthday and our stay was wonderful.
Bodde här 2 nätter i juni 2023
Svar från Tristin (Front Desk) 22 juni 2023
Thank you so much for your review! I am so glad that you enjoyed your stay with us! I hope we see you back to stay with us again!

2/10 Väldigt dåligt

Judy

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Beds very uncomfortable, room surface cleaning was below acceptable.Examples are dirty flat surfaces like, desktop, bedside surfaces and all similar surfaces. Rooms are very dated and Formica was peeling off surfaces. Bathroom ceiling had holes in ceiling from water leaks above our floor. But, as a good note the employees were very polite and helpful. The breakfast was sufficient, clean and fresh. Don’t expect a grand buffet.
Bodde här 1 natt i juni 2023
Svar från Tristin (Front Desk Manager) 9 juni 2023
Judy,Thank you so much for your feedback and review. I am so sorry to hear that you didn't enjoy your stay with us. I wish we would have known there was an issue so we could have done what we could to fix the issues immediately. I passed on the information regarding the cleaning issues to our housekeeping manager, we do not tolerate issues like that here, as we pride ourselves in having a clean room to provide our guests. I also passed on the maintenance issues to our owner and the maintenance department. Again, I am sorry that your stay wasn't to the standard we hold ourselves to. I hope that we have the opportunity to have you back to stay with us again. Thank you again for staying with us!

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It's a nice clean, quiet place in a nice area with very convenient access to local restaurants in Sierra Vista. It also offered a short, scenic drive to Tombstone on a busy holiday weekend.
Bodde här 2 nätter i maj 2023
Svar från Tristin (Front Desk Manager) 9 juni 2023
Mark,Thank you so much for your feedback and review! I hope we see you back to stay with us again!

8/10 Bra

Brigham

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very friendly and our room was very simple as it was exactly what we needed for our short trip. The only minor issue we had was our room had a very faint smell of smoke. Other than that I highly recommend this place as the breakfast was very simple and had variety and the staff when we checked in went above and beyond to help us get to know the area.
Bodde här 1 natt i juni 2023
Svar från Tristin (Front Desk) 9 juni 2023
Thank you so much for your feedback and review! I hope we see you back to stay with us again!