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Recensioner av Fragrance Hotel - Oasis

2 out of 5
Fragrance Hotel - Oasis
435 Balestier Road, Singapore

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 105 av 675 recensioner" "
8 - Bra i betyg. 262 av 675 recensioner" "
6 - Okej i betyg. 218 av 675 recensioner" "
4 - Dåligt i betyg. 53 av 675 recensioner" "
2 - Väldigt dåligt i betyg. 37 av 675 recensioner" "

7,6/10

Renlighet

7,6/10

Personal och service

7,2/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i oktober 2019

8/10 Bra

Per-Erik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2018

4/10 Dåligt

Alex, Jönköping

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Trångt, stenhårda sängar.
Duschen sitter ovanför toalettstolen, vilket innebär att du behöver sitta på tia för att duscha. Sängarna var som plywoodskivor.
Bodde här 5 nätter i januari 2018

6/10 Okej

Cassandra

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Okej hotell men väldigt små rum. + fanns mycket med billiga restauranger utanför med god mat.

4/10 Dåligt

Karim, Motala

Gillade inte: Rummets bekvämlighet
Litet rum. För trångt för 2 personer.
Rummet var inte 13 kvadratmeter som det stod när jag bokade det. Kanske 13 kvadratmeter med badrummet. Alldeles för trångt för 2 personer.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
snabbesök i Singapore
Kort besök i Singapore på väg till Melaka. Litet rum men nära till bra matställen.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
snabbvisit i Singapore
Kort besök i Singapore, en mellanlandning mellan Melaka och Bali, Behövde bara en enkel övernattning och för detta fungerade hotellet. Det fanns bra matställen alldeles vid sidan av hotellet men för övrigt var det ganska långt från det mesta.

10/10 Fantastiskt

Hans, Nacka, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great.
Very very good. Kind and serviceful staff. Great breakfast with chiefs cooking omelet. Nice and Clean pool.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Absolut inte att rekommendera
Vi kom fram sent på kvällen för att få reda på att deras AC var sönder. Rummet var dock fint och rent men väldigt litet och de hade bara queens size sängar i alla rum. Sängarna var dessutom ganska korta. Eftersom AC var sönder flyttades vi till ett av deras andra hotell. När vi kom fram til det andra hotellet möttes vi av prosituerade, kackerlackor och vägglöss. Rekommenderar starkt att man bokar lite dyrare hotell i Singapore.

8/10 Bra

Jenny, .

Gillade: Renlighet och boendets skick och faciliteter
Bra, rent, litet budgethotell
Hotellet låg långt från city men taxi var billigt och lätt att vinka till sig på gatan. Rummen var små men rena, sköna sängar. DVD fanns på rummet men ingen fjärrkontroll, anledningen sa de var att de skulle ta bort DVD-spelarna från rummen och hade därför börjat med fjärrkontrollen ?!? Överlag var det ett trevligt hotell.

8/10 Bra

loanne, stockholm

Kunde ha varit närmare tunnelbanan!

6/10 Okej

Verifierad resenär

8/10 Bra

Jacqueline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i maj 2024
Svar från Roland 26 maj 2024
Dear Jacqueline,We are happy to hear of your positive stay with us. We look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive

8/10 Bra

Bastian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 5 nätter i mars 2024
Svar från Roland 24 mars 2024
Dear Bastian,Thank you for your positive rating. We strive to make each stay as comfortable and affordable for all our guests and we are happy to learn that we had met your expectations. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

8/10 Bra

???

Gillade: Renlighet, personal och service och bekvämligheter
壁が薄いから色々な音が聞こえてくる。敏感な人は注意が必要かも。
Bodde här 1 natt i mars 2024

8/10 Bra

Dhinesh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Near to hawker center. More food options around the area. very close to bus stop. Staffs were very friendly. Worth for money. Highly recommended.
Bodde här 9 nätter i februari 2024
Svar från Roland 3 mars 2024
Dear Dhinesh,It is heartening to hear that your stay had been a wonderful one and that our location and service had met to your expectations. Our hotel location is indeed very convenient for travellers with our close proximity to many eateries, public transport and convenient amenities. I hope you have had enough time to explore all sorts of local foods and we look forward to serving you again soon!Warm Regards,RolandGuest Experience Executive

6/10 Okej

Paul

Reste med familjen
Gillade: Renlighet
Location is fine but accommodation is basic and room is very small and box like. Fine for a very short stay Staff were very friendly and helpful
Bodde här 2 nätter i januari 2024
Svar från Roland 29 jan. 2024
Dear Paul,It is heartening to hear that your stay had been a comfortable one and our location and service had met to your expectations. As Singapore is really small as compared to most countries, hotel rooms here in our city have also been scaled accordingly. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

2/10 Väldigt dåligt

Raffi

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Roland 29 jan. 2024
Dear Raffi,We are not able to find any helpful comments in your review that can help us identify any area for improvement. Please share your feedback directly with our Front Desk so that my helpful colleagues will be able to assist in providing a comfortable stay at our hotel.Warm Regards,RolandGuest Experience Executive

8/10 Bra

Vivienne

Reste med familjen
Gillade: Boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Roland 23 jan. 2024
Dear Vivienne,Thank you for your positive rating! We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

Ahmed

Property is average with basic facilities
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Cheah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Vasile

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good, I’m like . Very nice reception. Talk to me. Very nice good respect thank you everybody👍
Bodde här 6 nätter i december 2023
Svar från Roland 2 jan. 2024
Dear Vasile,Thank you for leaving a five star review and compliments for our lovely hospitality team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

4/10 Dåligt

masanori

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
シャワーがトイレの壁にあり、水浸しになります。また熱い湯も出ません。
Bodde här 2 nätter i november 2023
Svar från Roland 3 dec. 2023
Dear masanori,Thank you for choosing to stay with us. Unlimited hot water is available all the time, and just needs to be turned on using a switch positioned right outside the bathroom. This is in line with Singapore's effort for energy conservation. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

Christopher Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cant really get any better for a 2 star. Clean and the staff were nice, room cleaned everyday
Bodde här 7 nätter i oktober 2023
Svar från Roland 3 nov. 2023
Dear Christopher,Thank you for giving us a perfect rating! We are heartened to hear that your stay was an impeccable one, from the cleanliness of the hotel to the services of the staff. It has been such a pleasure to have provided you with an excellent hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

Imelda

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2023
Svar från Roland 3 nov. 2023
Dear Imelda,Thank you for leaving a perfect rating. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We look forward to welcoming you back and experience our hospitality!Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

zhiying

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bus stop right next door. A lot of food / restaurant walking distance. Staff very friendly. Asked something from front desk, be my door less than 2 minutes. Small but convenient. Thinking about the overall Singapore hotel price, this worth it.
Bodde här 2 nätter i september 2023
Svar från Roland 4 okt. 2023
Dear zhiying,The Hotel Team deeply appreciates your kind words for Fragrance Hotel Oasis and is delighted to learn of your very good hotel experience. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of the staff. It is always great to learn that our efforts contribute to a positive experience for our guests. We are confident that our room rates are always highly competitive, and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive

6/10 Okej

Neo

Bodde här 1 natt i september 2023

6/10 Okej

Neo

Bodde här 1 natt i september 2023

10/10 Fantastiskt

MARIA AURELIA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is near to everything. The staff are so kind and polite. We will definitely book again in this hotel because of the kindness of the staff. Excellent service.
Bodde här 2 nätter i september 2023
Svar från Roland 17 sep. 2023
Dear MARIA,The Hotel Team is delighted to learn your impeccable stay experience with us, from our hotel's excellent location and amazing hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

MARIA AURELIA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is near to everything. The staff are very kind and helpful. We will Definitely comeback here. We enjoy our stay here.
Bodde här 1 natt i augusti 2023
Svar från Roland 17 sep. 2023
Dear MARIA,The Hotel Team is delighted to learn your impeccable stay experience with us, from our hotel's excellent location and amazing hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 Okej

Sakkaphant

Gillade: Renlighet och personal och service
Bodde här 2 nätter i juni 2023
Svar från Roland 11 juli 2023
Dear Sakkaphant,Thank you for choosing to stay with us. We value your patronage and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

Cheah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel staff are very friendly and nice.
Bodde här 2 nätter i juni 2023
Svar från Roland 26 juni 2023
Dear Cheah,Thank you for leaving a five star review and compliments for our lovely hospitality team! We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. The Hotel Team looks forward to be of service to you again!Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

Allan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A budget hotel worth its price, with accessible bus stops around the hotel to reach city areas easily
Bodde här 3 nätter i juni 2023
Svar från Roland 23 juni 2023
Dear Allan,Thank you for staying with us and appreciating our highly competitive room rates. Our hotel with newly renovated rooms is indeed very well located with great accessibility to city areas via Singapore's world class transport system. We would love to have the opportunity to welcome you back again! Warm Regards,RolandGuest Experience Executive

6/10 Okej

Anna Lorainne

Reste med familjen
Bodde här 4 nätter i maj 2023
Svar från Roland 11 juni 2023
Dear Anna,Thank you for choosing to stay with us. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

Flor Madelene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staffs are nice and kind.
Bodde här 2 nätter i maj 2023
Svar från Roland 11 juni 2023
Dear Flor,The Hotel Team deeply appreciates your kind words for Fragrance Hotel Oasis and is delighted to learn of your very good hotel experience. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. The Hotel Team looks forward to be of service to you again!Warm Regards,RolandGuest Experience Executive

8/10 Bra

veronica

Bodde här 5 nätter i april 2023
Svar från Roland 19 maj 2023
Dear veronica,Thank you for leaving a glowing review! We are happy to hear that you had enjoyed your stay with us. We hope to have the pleasure of inviting you through our doors again.Warm Regards,RolandGuest Experience Executive

8/10 Bra

Maung Moe

Bodde här 5 nätter i april 2023
Svar från Roland 19 maj 2023
Dear Maung,Thank you for giving us a positive rating review. It means a lot to us to hear that you had a great stay in our hotel. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

8/10 Bra

Faith

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
They made a way for our entire family to stay in the hotel which was appreciated.
Bodde här 5 nätter i april 2023
Svar från Roland 7 maj 2023
Dear Faith,Thank you for choosing our hotel as your preferred accommodation choice for your family vacation! We are pretty sure all our hotel staff enjoyed having you and your family with us as much as you have enjoyed your stay. We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,RolandGuest Experience Executive

10/10 Fantastiskt

Gerhard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kleine Zimmer, aber sauber und sicher.
Bodde här 27 nätter i mars 2023
Svar från Roland 1 maj 2023
Dear Gerhard,The Hotel Team is delighted to receive your awesome review rating! We are delighted that you had enjoyed your stay with us in particular with our clean and comfortable room. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 Okej

Brianna

Reste med familjen
Gillade inte: Bekvämligheter
Very much budget accommodation - tiny rooms and combined toilet/shower bathroom style. It smelt very strongly of bleach/cleaning products. Not terrible but I wouldn't stay here again. The location is not fantastic either but fine for one night if you aren't spending any time in your room.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s near to a number of popular eating places
Bodde här 1 natt i mars 2023
Svar från Roland 26 apr. 2023
Dear Michael,Thank you for giving us a perfect rating and for recommending our hotel to other travellers! You are indeed correct to point out that our hotel is in the vicinity of some really great and affordable food. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

8/10 Bra

Andrea

Reste med sin partner
Gillade: Renlighet och personal och service
Bodde här 4 nätter i mars 2023
Svar från Roland 26 apr. 2023
Dear Andrea,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is lovely to hear that you had enjoyed your stay and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive

8/10 Bra

Willy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to food court and bus stop
Bodde här 3 nätter i mars 2023
Svar från Roland 19 apr. 2023
Dear Willy,We are delighted to receive your awesome review! Thank you for highlighting that our hotel is located in close proximity to public transport and nice eateries. We hope to remain the hotel of your choice in your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

8/10 Bra

Hoang Long

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 4 nätter i februari 2023
Svar från Roland 13 mars 2023
Dear Hoang-Long,The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 Okej

TinBoon

Check-in at 3pm was a little late. I stay for 8 nights and have to pray every morning that they remember to make up my room. After the first night, was waiting in the room for makeup service till 5pm. Then went to receptionist to request for room makeup and was told the service staff had left. They asked whether did i put a do not disturb sign, then asked whether did i put the makeup room sign......all sort to excuse. My very first time staying in hotels throughout my past 20 years travelling where the makeup room was missed by hotel. With this experience, i know now what the difference is between 2,3,4,5 star hotels.
Bodde här 8 nätter i januari 2023

8/10 Bra

NOBORU

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
ロケーションが抜群。
Bodde här 2 nätter i januari 2023

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Fragrance Hotel is a modern and spotlessly clean hotel in the Novena district. The staff are very friendly, helpful and we enjoyed our stay.
Svar från Roland 12 feb. 2023
Dear David,We are delighted that you had enjoyed your stay with us, in particular the clean and modern room and the great service provided by our staff. Thank you again for sharing your experience. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

6/10 Okej

Delsen

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay
I had a pleasant holiday in Singapore. The receptionists were helpful and kind, the room was clean and comfortable. Bus station, convenience store and food court just nearby the hotel. Definitely will stay back to this hotel if I visit Singapore again
Bodde här 2 nätter i december 2022
Svar från Roland 7 jan. 2023
Dear Guest,Thank you for leaving a five star review and compliments for our lovely hospitality team. We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

8/10 Bra

Gota

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service of the staff was quite excellent, they were so friendly. I really enjoyed the stay. Thanks!
Svar från Roland 7 jan. 2023
Dear Gota,The Hotel Team is humbled and grateful to receive your kind words. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our wonderful staff team. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive