Lobby

Recensioner av Hilton Singapore Orchard

5 out of 5
Hilton Singapore Orchard
333 Orchard Road, Singapore

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 237 av 376 recensioner" "
8 - Bra i betyg. 97 av 376 recensioner" "
6 - Okej i betyg. 19 av 376 recensioner" "
4 - Dåligt i betyg. 9 av 376 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 376 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

9,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Nicklas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bästa hotell som jag har varit på
Bodde här 4 nätter i november 2023
Svar från Hilton Singapore Orchard 30 nov. 2023
Dear Nicklas,Thank you for taking the time to share with us your review and rating with a perfect score. We are truly pleased with your compliment, "Best Hotel". My team and I are motivated by your kind comments and will continue to deliver the Hilton hospitality to you and all our valued guests. We look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Ruozheng

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

8/10 Bra

Rie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Hilton Singapore Orchard 8 maj 2024
Dear Rie,Thank you for taking a moment to share your experience at Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay based on your positive ratings. We look forward to welcome you back again for your next visit to Hilton Singapore Orchard. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Maryanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location for shopping and dining!
Bodde här 1 natt i maj 2024
Svar från Hilton Singapore Orchard 7 maj 2024
Dear Maryanne,Thank you for taking the time to share your experience at Hilton Singapore Orchard, and I am truly delighted to know that you had a memorable stay with us.We look forward to welcoming you back for more memorable experiences at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

HO KEUN

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean
Bodde här 2 nätter i maj 2024
Svar från Hilton Singapore Orchard 6 maj 2024
Dear Ho Keun,Thank you for sharing a review of your recent stay experience in Hilton Singapore Orchard. We are happy to learn that you had a comfortable stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit.Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

DAIGO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
とにかく立地が良い。ショッピングにも食事にも、観光の拠点としても便利。ホテルも使いやすく、シンガポールのホテルのファーストチョイス。
Bodde här 4 nätter i april 2024
Svar från Hilton Singapore Orchard 2 maj 2024
Dear Daigo,Thank you for sharing a review of your experience in Hilton Singapore Orchard. We are delighted to learn that you enjoyed the convenience of our location with easy access to various shopping and dining options. My team and I look forward to welcoming you back to Hilton Singapore Orchard in the near future. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Takeshi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good!
Bodde här 2 nätter i april 2024
Svar från Hilton Singapore Orchard 29 apr. 2024
Dear Takeshi,Thank you for taking the time to share a review and perfect scores on your recent stay at Hilton Singapore Orchard. We are delighted to hear that you had an enjoyable stay experience.We are motivated by your compliments and will continue to deliver the Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you back for more memorable experiences with us in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

Thien

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 3 nätter i april 2024
Svar från Hilton Singapore Orchard 23 apr. 2024
Dear Thien,Thank you for sharing your review and positive ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our strategic location and had an enjoyable stay. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely, Linda ReddyHotel Manager

10/10 Fantastiskt

Danielle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I enjoyed our visit. The property is beautiful with a ton of shopping and dining options in and around the property. It was clean, safe and if you need anything ask Azam, the concierge - he is amazing, knowledgable and friendly!
Bodde här 2 nätter i april 2024
Svar från Hilton Singapore Orchard 17 apr. 2024
Dear Danielle,Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are pleased to hear that you enjoyed our clean rooms and convenient location with easy access to your leisure needs. Thank you for rating us with perfect scores. Azam, our team member from the Concierge has received your special mention with his warmest gratitude. Thank you for recognising our team for their excellent service. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Suvd, Arlington

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable
Bodde här 8 nätter i mars 2024
Svar från Hilton Singapore Orchard 8 apr. 2024
Dear Suvd,It is a pleasure to read your kind comments and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay with us and had a comfortable experience. My team and I forward to welcoming you back for more memorable experiences at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Tomoko

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hilton Singapore Orchard 5 apr. 2024
Dear Tomoko,We are delighted with your kind comments and perfect ratings of Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

akito

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
円安で日本人には高く感じました。設備もサービスも良かったです。
Bodde här 2 nätter i mars 2024
Svar från Hilton Singapore Orchard 3 apr. 2024
Dear Akito,Thank you for sharing a review of your experience in Hilton Singapore Orchard. We are pleased to hear that you enjoyed our service from our team members and had an enjoyable stay with us.All of us look forward to welcoming back again on your next visit at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

SHIGERU

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Hilton Singapore Orchard 1 apr. 2024
Dear Shigeru,We are delighted with your kind review and perfect ratings of Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Fannie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was very surprised by the cleanliness of the room! The room view is good! The most amazing thing is that from all the five star hotels I have ever stayed in, Hilton Ochard hotel has the best facilities equipped for the elders in their bathroom! That’s very thoughtful for a senior like me! And the staffs in Hilton Orchard are very friendly! I have a very high opinion about Hilton Orchard! Highly recommended!
Bodde här 6 nätter i mars 2024
Svar från Hilton Singapore Orchard 26 mars 2024
Dear Fannie,It is a pleasure reading your review of your stay in Hilton Singapore Orchard. Thank you for your kind comments and perfect ratings. We are delighted to learn that you enjoyed our friendly service, clean rooms and had an amazing stay experience. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences.Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

JI YOO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Hilton Singapore Orchard 26 mars 2024
Dear Ji Yoo,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us and for the perfect ratings. My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Shirley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All is excellent
Bodde här 3 nätter i mars 2024
Svar från Hilton Singapore Orchard 14 mars 2024
Dear Shirley,Thank you for your kind review and sharing the experience of your stay in Hilton Singapore Orchard. We are delighted to hear that you had an amazing stay with us.We hope to deliver the Hilton Hospitality to you and your guest when you visit Hilton Singapore Orchard in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

Hiroshi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hilton Singapore Orchard 14 mars 2024
Dear Hiroshi,It is a pleasure reading your review on Hilton Singapore Orchard. Thank you for sharing your recent stay experience with us. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Linda ReddyHotel Manager

8/10 Bra

HIROSHI

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and conveniwnt facilities.......
Bodde här 3 nätter i mars 2024
Svar från Hilton Singapore Orchard 12 mars 2024
Dear Hiroshi,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you enjoyed the convenience of our hotel location, as well as our clean rooms that made your stay a pleasant one.All of us look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

Lu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hilton Singapore Orchard 12 mars 2024
Dear Lu,Thank you for taking the time to share a review of your stay in Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us.All of us look forward to welcoming you back to deliver more memorable experiences with you again at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Fatima

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay. I loved the Hilton and will definitely go back.
Bodde här 4 nätter i februari 2024
Svar från Hilton Singapore Orchard 11 mars 2024
Dear Fatima,Thank you for sharing your stay experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

norak

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
overall a great stay in the heart of shopping district.. across the street jn the basement of a high-end mall is a convenient grocery store we didnt expect.. a universal ac adapter in the room would be great to have but we got one a quick phone call away.. would return here
Bodde här 4 nätter i mars 2024
Svar från Hilton Singapore Orchard 8 mars 2024
Dear Norak,Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are happy to hear that you had an enjoyable stay with us and liked the strategic location of the hotel.We hear your feedback. Rest assured we will review your comments with our team members so that we can continue to improve our quality of products and standards of services. My team and I look forward to welcoming to back to Hilton Singapore for your upcoming visit to Singapore in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

Yoji

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Hilton Singapore Orchard 3 mars 2024
Dear YojiThank you for your kind words and positive scores for Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

Pamela

Reste med sin partner
Staff was very friendly and accommodating. Room was clean and as expected! Location was great, very easy to get around and close to some malls that you can walk through to minimise time outside in the heat.
Bodde här 4 nätter i februari 2024
Svar från Hilton Singapore Orchard 3 mars 2024
Dear PamelaThank you for your kind feedback and positive scores for Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Bernard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hilton is a conveniently located hotel in the heart of orchard road shopping area. It is also close to many eateries. The hotel rooms are comfortable and spotless.
Bodde här 7 nätter i februari 2024
Svar från Hilton Singapore Orchard 26 feb. 2024
Dear BernardThank you for sharing your kind feedback and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our strategic location and close proximity to the shopping malls and eateries along Orchard Road. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Tesora, Miami

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful
Bodde här 6 nätter i februari 2024
Svar från Hilton Singapore Orchard 20 feb. 2024
Dear Tesora,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

sau cheng

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect. If need to be picky, only the WC in the room toilet installed bit too high, even for my height 180cm. not sure if is just the room i stayed no.1238.
Bodde här 1 natt i februari 2024
Svar från Hilton Singapore Orchard 19 feb. 2024
Dear Sau Cheng,Thank you for taking a moment to share your recent experience in Hilton Singapore Orchard. We are glad that you had an amazing stay experience with us.We hear your constructive comments on the WC in the bathroom. Rest assured your feedback is important to us as it offers us a way to continuously review and improve the quality of our products and standards of service provided. Thank you once again for sharing your kind feedback. My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely, Linda ReddyHotel Manager

10/10 Fantastiskt

TOMOKO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
エグゼクティブフロアで宿泊しました。とても快適でした。
Bodde här 2 nätter i februari 2024
Svar från Hilton Singapore Orchard 15 feb. 2024
Dear Tomoko,Thank you for taking the time to review and rate your stay in Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay with us. We are encouraged by your compliments and will continue to strive to deliver the Hilton hospitality to you and all our valued guests. All of us look forward to welcoming you back to deliver more memorable experiences with you again. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Melanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was such a delightful surprise. Wonderfully clean and tasteful. Great breakfast buffet and the location is in the middle of everything. We loved our stay.
Bodde här 2 nätter i februari 2024
Svar från Hilton Singapore Orchard 9 feb. 2024
Dear Melanie,Thank you for choosing Hilton Singapore Orchard as your choice of accommodation and for taking the time to share a review of your experience. We are delighted to learn that you and your guest enjoyed clean room, buffet breakfast experience and convenient location that made your stay an amazing one.My team and I look forward to welcome you back to Hilton Singapore Orchard for your next visit for more memorable experience.Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Jacqueline

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel Beside Takashimaya
Clean hotel. However I don’t like hard pillows. Soft pillows are so much better
Bodde här 1 natt i februari 2024
Svar från Hilton Singapore Orchard 5 feb. 2024
Dear Jacqueline,Thank you for sharing a constructive review of your recent experience in Hilton Singapore Orchard. It is our pleasure to hear that you liked our clean rooms, convenient location and had a pleasant stay. We also hear your comments on the comfort of our pillow selection, we will continue to review and improve the the stay experience of our guests. We look forward to welcoming you back to Hilton Singapore Orchard for more memorable experience.Yours sincerely,Linda ReddyHotel Manager

4/10 Dåligt

Aarthi

Bodde här 3 nätter i januari 2024
Svar från Hilton Singapore Orchard 21 mars 2024
Dear Aarthi,Thank you for sharing your recent experience at Hilton Singapore Orchard. We are sorry that your experience was not up to your expectation. We would like to have you kindly reach out to us via email and share more of your recent stay experience. This will allow us to review your comments to improve our standards of service and quality of products. I truly hope that you will be willing to return to Hilton Singapore Orchard in the future so that we may have the opportunity to restore your faith in our customer service.Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Suvd, Arlington

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient location, comfortable room, best interior, friendly staff, just perfect place to stay
Bodde här 4 nätter i januari 2024
Svar från Hilton Singapore Orchard 2 feb. 2024
Dear Suvd,It is heartening to read your review of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our comfortable rooms, hotel location and most importantly our team members took good care of you during your stay with us.We are motivated by your compliments and will continue delivering our Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you back for more memorable experiences with Hilton Singapore Orchard. Yours sincerely,Linda Reddy

10/10 Fantastiskt

Nancy

Bodde här 3 nätter i januari 2024
Svar från Hilton Singapore Orchard 22 mars 2024
Dear Nancy,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Rachel

Bodde här 1 natt i januari 2024
Svar från Hilton Singapore Orchard 29 jan. 2024
Dear Rachel,It is our pleasure to read your kind review of Hilton Singapore Orchard. Thank you for rating us with perfect scores. We are delighted to learn that you had a pleasant and enjoyable stay with us. We are encouraged by your positive stay experience and will continue to deliver our Hilton Hospitality to you and all our valued guests. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences.Yours sincerely, Linda ReddyHotel Manager

10/10 Fantastiskt

Ana Melissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Hilton Singapore Orchard 26 jan. 2024
Dear Ana Melissa,It is our pleasure to read your review and perfect ratings of Hilton Singapore Orchard. Thank you for your kind review.My team and I look forward to welcoming you back for more memorable experiences in the near future. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room, friendly staff
Bodde här 4 nätter i januari 2024
Svar från Hilton Singapore Orchard 24 jan. 2024
Dear Angela,Thank you for sharing a review of Hilton Singapore Orchard and for giving us perfect scores. We are delighted to learn that you enjoyed our service, our comfortable rooms and had a memorable stay. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Joanabee

Bodde här 5 nätter i januari 2024
Svar från Hilton Singapore Orchard 25 jan. 2024
Dear Joanabee,Thank you for taking the time to share your experience in Hilton Singapore Orchard and for giving us perfect scores. We are delighted to learn that you had a memorable stay. My team and I look forward to welcome you back to Hilton Singapore Orchard for more memorable experiences.Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

Mayumi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a comfortable stay with the spacious room and large bed.This is a hotel I would like to stay at again. thank you.
Bodde här 2 nätter i januari 2024
Svar från Hilton Singapore Orchard 23 jan. 2024
Dear Mayumi,Thank you for sharing your stay experience in Hilton Singapore Orchard and for rating us positively. We are pleased to know that you enjoyed our spacious rooms and had a comfortable stay with us. My team and I look forward to welcoming you back to Hilton Singapore Orchard on your next visit to Singapore. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Aaron

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was great.
Svar från Hilton Singapore Orchard 23 jan. 2024
Dear Aaron,Thank you for taking the time to share with us a review on your stay experience in Hilton Singapore Orchard and for rating us with perfect scores. We are delighted to learn that you had an amazing stay and enjoyed our convenient location. My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

Carolline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Hilton Singapore Orchard 23 jan. 2024
Dear Carolline,Thank you for sharing your recent stay experience in Hilton Singapore Orchard and for rating us with positive scores. We are delighted to learn that you enjoyed your stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Ruth

Bodde här 2 nätter i januari 2024
Svar från Hilton Singapore Orchard 18 jan. 2024
Dear Ruth,Thank you for choosing Hilton Singapore Orchard as your choice of accommodation. We are delighted to learn that you enjoyed your stay with us.My team and I look forward to creating more memorable experiences with you for your next visit to Hilton Singapore Orchard. Yours sincerely, Linda ReddyHotel Manager

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff are not smiling and friendly. I guess it’s the culture.’
Bodde här 3 nätter i januari 2024
Svar från Hilton Singapore Orchard 16 jan. 2024
Dear Anna,Thank you for sharing your review and ratings of Hilton Singapore Orchard.We are sorry to hear about your experience with our team members. This is certainly not reflective of our Hilton Hospitality, and I can assure you that your comments have been shared with our team to review and improve on providing a positive service experience for all our guests. Please accept our sincere apologies for the service experience that you had experience during your stay. We truly hope that you will be willing to return to Hilton Singapore Orchard again so that we may have the opportunity to restore your faith in our service. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Tsun

Bodde här 2 nätter i januari 2024
Svar från Hilton Singapore Orchard 16 jan. 2024
Dear Tsun,Thank you for your kind review and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you had a memorable stay. My team and I look forward to welcoming you back for your next visit. Yours sincerely, Linda ReddyHotel Manager

10/10 Fantastiskt

Annette

Reste med familjen
Gillade: Renlighet och bekvämligheter
Bodde här 2 nätter i januari 2024
Svar från Hilton Singapore Orchard 12 jan. 2024
Dear Annette,It is our pleasure to read your review and perfect ratings of Hilton Singapore Orchard. Thank you for your kind words. My team and I look forward to welcoming you back for more memorable experiences in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

WAI LEONG

Bodde här 3 nätter i januari 2024
Svar från Hilton Singapore Orchard 15 jan. 2024
Dear Wai Leong,It is a pleasure to read your kind comments and positive ratings of Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us.My team and I forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Amador Jr.

Bodde här 4 nätter i december 2023
Svar från Hilton Singapore Orchard 10 jan. 2024
Dear Amador Jr.It is a pleasure to read your review and perfect ratings of Hilton Singapore Orchard. We are pleased to know that you had a great stay experience.My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Linda ReddyHotel Manager

4/10 Dåligt

Mark

Bodde här 3 nätter i januari 2024
Svar från Hilton Singapore Orchard 26 jan. 2024
Dear Mark,Thank you for sharing your recent experience in Hilton Singapore Orchard. It is regretful to learn that your recent experience fell short of your expectations. We would appreciate if you could write in to us to share on your stay experience, so we can review for necessary action and improvement.Once again, we sincerely apologies for the shortfall in service. We truly hope that you will be willing to return to Hilton Singapore Orchard so that we may have the opportunity to restore your faith in our service again. Yours sincerely,Linda ReddyHotel Manager

10/10 Fantastiskt

Arni

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Hilton Singapore Orchard 10 jan. 2024
Dear Arni,Thank you for taking the time to share with us your review of Hilton Singapore Orchard. We are delighted to hear that you had an amazing stay with us.All of us look forward to welcoming you back again for your next visit at Hilton Singapore Orchard.Yours sincerely, Linda ReddyHotel Manager

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awful Service with No Compassion
I booked this trip with my elderly parents to take them on vacation in December 2023. There ended up being a spike in COVID cases so bad that they reinstated the mask policy. The hotel at first refused a refund and only allowed me to rebook in a few months without the flexibility to feel comfortable after the COVID cases dropped. I refused to put my parents health at risk and ended up telling them to keep my money.
Bodde här 2 nätter i december 2023
Svar från Hilton Singapore Orchard 2 feb. 2024
Dear Anonymous,Thank you for sharing a review of your experience on Hilton Singapore Orchard. It is disappointing to read about your unpleasant experience on your booking request. Please accept our sincere apologies for the shortfall in service. We understand that our team had reach out to you on your booking request. Also, we are happy to share that restrictions during the pandemic have been lifted by the government, hence currently there is no Covid restrictions within Singapore. With the relaxed rules, we hope this will make your future visit to Singapore even more enjoyable. Once again, thank you for sharing your feedback. We look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bra

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från Hilton Singapore Orchard 4 jan. 2024
Dear Jennifer,Thank you for taking the time to share with us a review on your recent stay with us at Hilton Singapore Orchard. We are happy to learn that you had an enjoyable stay with us. My team and I look forward to welcoming you back for your next visit. Yours sincerely, Linda ReddyHotel Manager

10/10 Fantastiskt

Andy Yun Pong

Bodde här 4 nätter i december 2023
Svar från Hilton Singapore Orchard 2 jan. 2024
Dear Andy Yun Pong,We are delighted to read your feedback and perfect ratings of Hilton Singapore Orchard. It is our pleasure to hear that you had a memorable experience on your recent stay with us. My team and I look forward to welcoming you back so that we can deliver our Hilton hospitality to you again. Yours sincerely,Linda ReddyHotel Manager