Dear Anonymous,Greetings from InterContinental Singapore.Thank you for sharing your feedback with us and we are delighted to know that you had a wonderful time with us in Singapore.It is our pleasure to ensure a seamless experience for you and we sincerely hope to welcome you back in the near future.Thank you again for your time, wishing you a wonderful week ahead.Warmest regards,Lucinda NeoRooms Division Manager

Dear Bo, Greetings from InterContinental Singapore. Thank you for your kind feedback on your stay with us, wishing you a lovely day ahead. Warmest regards, Fahmi, Assistant Rooms Division Manager

Dear Fuling.Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and discomfort caused by the chemical smell you experienced during your recent stay with us. Your feedback is invaluable, and we deeply regret that we did not provide a more satisfactory response at the time.While we strive to maintain the highest standards of service and communication, it's clear that we fell short of your expectations in this instance, and for that, we are truly sorry.We understand the importance of transparency and accountability, and we acknowledge that we should have provided you with a more thorough explanation at the time of your inquiry. Please know that your concerns have been shared with our management team for further review and improvement.We genuinely appreciate your loyalty to Intercontinental and your willingness to provide feedback that helps us enhance the guest experience. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future. If there's anything else we can do to assist you or if you have any additional questions, please don't hesitate to reach out to us directly.Thank you once again for sharing your concerns with us.Regards, AzharReception Manager

Dear Yvonne,Thank you for taking the time to share your positive review at InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Ryosuke,Thank you for taking the time to share your review of InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Man Chun Xavier,Greetings from InterContinental Singapore.We sincerely apologise for not providing you with the InterContinental Experience that we strive towards.We hope that you will give us another opportunity in the future.Thank you.Regards,Fahmi SamsudinAssistant Rooms Division Manager

Dear Eric,Thank you for taking the time to share your review of InterContinental Singapore. We are pleased that you enjoyed the Hotel's central location.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Gigi,Thank you for taking the time to share your positive review at InterContinental Singapore and that you appreciate the staff and location.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Heekwan,Thank you for taking the time to share you review of InterContinental Singapore. We have taken note of the bed issue and will ensure that we arrange a suitable mattress for your future stays.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear SOWON,Thank you for taking the time to share your positive review at InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear Kimberly,Thank you for taking the time to share your positive review at InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear ji young, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you liked our hotel's central location that is close to various attractions. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear ji young, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked our Club InterContinental services and the Pool as well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked our central location and service by the team.Apologies for the hiccup pertaining the AC which we will look into for continuous improvements with the Engineering team.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Jose Roberto,,Thank you for taking the time to share your positive review at InterContinental Singapore.We look forward welcoming you again very soon.Regards,Fahmi SamsudinAssistant Rooms Division ManagerInterContinental Singapore

Dear TERUAKI, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you appreciated the service by the team.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your detailed feedback about your recent stay at our hotel. We are please to hear that you appreciated the excellent service by the team.We also appreciate your feedback pertaining the water filter which I have forwarded it to our Engineering team for continuous improvements. Your notes have been updated to ensure a firm mattress is arranged for all future stays.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Stephen,, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you have given us such a high rating.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear John, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you had another amazing visit and service rendered by the Club InterContinental team.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Anoop, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked the room and breakfast.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear KYUNGMI, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked our central location.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Lily, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to see that you have rated our hotel very well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Stepehn, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are disappointed to see that you have rated our hotel poorly.Your satisfaction is our greatest reward, and we hope to be afforded another opportunity to recover your future experience.Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Donguk,, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to see that you have rated our hotel well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Lam,, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to see that you have rated our hotel well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are disappointed about the discomfort that you faced from the extra bed and will ensure to check with the supplier for rectifications.Your comfort is of the utmost importance and we hope to be given another opportunity to recover your experience.If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to learn that you appreciate the vibrancy of the hotel.Your satisfaction is of the utmost importance and we hope to be given another opportunity to welcome you back here again.If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you have given us such a high score.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Trine, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you have given us such a high score.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear KUNIHIKO, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are pleased to see that you have rated our hotel well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

We are pleased to learn that your overall experience was positive and that you rated us an 8/10. Your feedback is invaluable as it helps us understand what we are doing well and where we have opportunities for improvement.If there are specific areas where you feel we could enhance our services or if there are any particular aspects that stood out to you during your stay, we would be grateful to receive more details. Your input guides our continuous efforts to elevate the guest experience.Regards. Azhar Reception Manager

We are pleased to learn that your overall experience was positive and that you rated us an 5/5. Your feedback is invaluable as it helps us understand what we are doing well and where we have opportunities for improvement.If there are specific areas where you feel we could enhance our services or if there are any particular aspects that stood out to you during your stay, we would be grateful to receive more details. Your input guides our continuous efforts to elevate the guest experience.

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found out product and services offered to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear YUKI, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are please to hear that you liked our hotel atmosphere that allowed you to relax well.Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back on your next visit to InterContinental Singapore. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know. Best Regards Fahmi Samsudin Assistant Rooms Division Manager

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Dear Valued guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Intercontinental Singapore. It was our pleasure to have you as our guest, and we're delighted that you found [specific feature or service] to your liking. We strive to provide exceptional service and memorable experiences, and it's rewarding to know that we succeeded during your visit.We look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay that you'd like to highlight or any suggestions you have for how we can make your next visit even better, please feel free to share.We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,Sushant LambaDir. OF Rooms

Thank you for taking the time to share your feedback following your recent stay at InterContinental Singapore. We appreciate your detailed comments and are pleased to hear that you found our hotel clean, safe, and convenient, with its connection to the mall.We sincerely apologize for any inconvenience you experienced regarding the late checkout. Your comfort is our priority, and we regret that we fell short in providing the appropriate sleeping arrangements.Please rest assured that I have personally addressed this with the concerned department head and we are working on improving our communication process.Thank you for choosing InterContinental Singapore, and we hope to have the opportunity to welcome you back in the future. If you decide to stay with us again, please reach out to our guest services team in advance, and we will make every effort to ensure your stay exceeds your expectations.Warm regards,Sushant LambaDir. Of Rooms