Dear Sebastian, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Tim, Thank you for taking the time to provide feedback on your recent stay at our hotel. Your satisfaction is our ultimate goal, and it's rewarding to know that we have met your expectations.We appreciate your support and recognition of our efforts. Your positive feedback motivates us to continue delivering exceptional service and maintaining the highest standards.We look forward to hosting you again in the future and providing you with another outstanding stay. Thank you once again for your wonderful review.Best regards,Anthony Lim Cluster General Manager

Dear Jean, Thank you for sharing your feedback with us. We regret to hear that your stay didn't meet your expectations. Kindly accept my sincere apologies for any inconvenience which you had encountered during your recent stay with us. Nonetheless, we hope to have the opportunity to welcome you back to the hotel. Best Regards, Darshan Lionel Director of Rooms

Hello Tobias, Many thanks for giving us a solid 8/10 rating. We are looking forward to seeing you again at the M Social. Best Regards, Darshan Lionel Director of Rooms

Hello there Helena, We are happy that your visit to Singapore was fun, and we are proud to have been a part of your journey :) Glad that you liked our strategic location, it is indeed a very nice area along the Singapore river, peaceful but still pretty close to the city. A nice pool is a must in Singapore, it is always so hot, that you just have to jump in to cool down. Glad you liked ours. We are looking forward to welcoming you back. Best Regards, Darshan Lionel Director of Rooms

Hello Frida, Warm greetings from M Social ! We are glad that you got to get away from the bustle of the city and enjoy a bit of peace and quiet here with us. We are truly lucky with the location, it is, like you said, somewhat away from the train station, but because of that we get to enjoy a quieter area just a walk away from Clarke Quay and the city. Thank you for highlighting our friendly M'Bassadors, they never fail to make us proud :) We hope to be able to welcome you back in the near future. Best Regards, Darshan Lionel Director of Rooms

Hello Mattias, Season's Greetings from M Social Singapore. We appreciate you taking your time to pen down some feedback on your recent stay with us. We certainly regret to hear that you did not like the room layout. Our Loft rooms are built in a way to separate the rest / sleep area and entertainment / TV area to ensure guests have proper night's rest. I will highlight your comment about drinks by the pool with our restaurant team, for them to see how that could be improved further. We are pleased that our M'Bassadors made a difference over your stay and that you started the day right with a nice breakfast. Happy New Year 2020 from our M Social Team :) We are looking forward to welcoming you back ! Best Regards, Darshan Lionel Director of Rooms

Dear Pernilla, Season's Greetings from M Social Singapore ! We are extremely pleased with your impeccable 10/10 rating and your compliments. We sure hope to welcome you back in year 2020 ;) Meanwhile, I will relay your feedback with regards to the breakfast timing to our restaurant team. Happy New Year ! Best Regards, Darshan Lionel Director of Rooms

Dear Elin, Warm greetings from M Social Singapore ! Thank you for choosing our hotel for your recent stay in Singapore. I was happy to have met you during your stay, I'm sure your friend was touched by your thoughtfully planned Birthday surprise ;) We are looking forward to welcoming you back. Socially Yours, Darshan Lionel, Director of Rooms

Thank you for staying with us. We appreciate your feedback.

Dear Jose,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Dennis, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Richard,Your spaceship to Mars breakdown sound fairly serious. If you have any plan to reschedule another launch again. Please keep us posted. Thanks Best regards, Anthony LimGeneral Manager

Dear Nazim,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Benjamin,Thank you for your detailed feedback! We're glad to hear that you appreciated the unique loft-style room, hotel's location and quiet atmosphere. Your comments are valuable to us, and we'll certainly take them into consideration for future improvements. Please note that you can easily request these items from our Housekeeping team, who will be more than happy to deliver them to you promptly. Your comfort is our priority, and we appreciate your understanding. We look forward to welcoming you back soon for another pleasant stay.Warmest regards,Anthony LimCluster General Manager

Dear Anthony,Thank you for your feedback! We're glad to hear that you found our location to be very good and that you appreciated the value of your stay.Regarding the absence of an ironing board in your room, we apologize for any inconvenience caused. Please feel free to reach out to our housekeeping team, and they will be more than happy to promptly deliver an ironing board to your room.We appreciate your understanding and hope to have the pleasure of welcoming you back soon.Warm regards,Anthony LimCluster General Manager

Dear Sze-Yern,Thank you for your feedback! We're delighted to hear that you found our rooms cozy and well-appointed, and that our location close to dining options and popular areas like Clarke Quay suited your needs.We look forward to welcoming you back for another cozy stay in the future!Warm regards,Anthony LimCluster General Manager

Dear Andre,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Kyara,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of our rooms and the limited table space for belongings, especially in our loft room layout. Your comments are valuable to us, and we will certainly take them into consideration for future improvements.Regarding the air conditioning, we apologize if it did not meet your expectations. Our maintenance team will look into this to ensure that all our guests are comfortable during their stay.We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,Anthony LimCluster General Manager

Dear Yannick,Thank you for your feedback! We're thrilled to hear that you found our hotel to offer excellent value for money and that you enjoyed the ideal location along the Singapore river walk. It's fantastic that you were upgraded to a loft room and that you found it great from all aspects. We're glad you enjoyed the rooftop pool and fitness center as well. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay in the future!Warmest regards,Anthony LimCluster General Manager

Dear Christoph,Thank you for your feedback! We're thrilled to hear that you had a great experience during your stay with us. Our team works hard to ensure that every guest has a pleasant stay, and we're glad to hear that their efforts were appreciated. If there's anything else we can do to improve your experience or if you have any further feedback, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!Warmest regards,Anthony LimCluster General Manager

Dear Didier, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Xing Xing, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Dan,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Sedef,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Jennifer, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our hotel's great location on Robertson Quay, with easy access to restaurants and transit options.We're glad that you found our staff friendly and generally helpful, and that the air conditioning in your room worked well to keep you comfortable.We apologize for any inconvenience caused by the cleanliness of the shower tiles. Please rest assured that we will address this promptly with our housekeeping team to ensure that such issues are rectified.Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warmest regards, Anthony LimCluster General Manager

Dear Noburo-san,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the lights in the bathroom and the power sockets losing power supply during your stay.Ensuring that our facilities are fully functional is of utmost importance to us, and we regret that we fell short in this aspect during your visit. Please know that your comments have been duly noted, and we will work diligently to address these issues to prevent any recurrence in the future.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Warmest regards,Anthony LimCluster General Manager

Dear Kayser,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Tomoya, Thank you for sharing your feedback with us! We're delighted to hear that you were satisfied with your stay and that our staff provided excellent service, including upgrading your room.However, we sincerely apologize for the cleanliness issue you encountered in the bathroom. Please rest assured that cleanliness and hygiene are top priorities for us, and we take your feedback very seriously. We will address this matter with our housekeeping team to ensure that such oversights do not happen again in the future.We appreciate your understanding and hope that this isolated incident does not deter you from choosing M Social for your future stays. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Warm regards,Anthony LimCluster General Manager

Dear Daniel,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Angela,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a good fit for your budget and appreciated its proximity to the river and various restaurants. Your comments about the convenience of the location and the neighborhood are appreciated.We apologize for any inconvenience you experienced due to the size of the room and the limitations it presented. We understand that different guests have different preferences and needs when it comes to accommodations, and we regret that our room layout did not fully meet your expectations, particularly regarding space and amenities.Your feedback regarding the initial lack of bath towels and toilet paper is concerning, and we apologize for the oversight. Rest assured, we will address this issue with our housekeeping team to ensure it does not happen again in the future.Regarding the hallway odor, we appreciate you bringing this to our attention. We will investigate this matter further and take appropriate measures to address any unpleasant odors promptly.We value your input and take your comments seriously as we continually strive to improve the experience for all our guests. We hope that despite the challenges you encountered, you were still able to enjoy your time in Singapore.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,Anthony LimCluster General Manager

Dear Tomoya, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Gloria,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Nicole,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Dao Ming,Thank you so much for your kind words! We're thrilled to hear that you love our hotel and that you would highly recommend it to solo travelers.We're glad you enjoyed the area as well!Your recommendation means the world to us, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards,Anthony LimCluster General Manager

Dear Jess,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the stylish aesthetic and lighting ambiance of our hotel, as well as the quiet surroundings. We're also glad that you found our location convenient for accessing the main spots in Singapore, with just a short walk to the metro.We apologize for any inconvenience caused by the strange drain odor in your room and appreciate your understanding. Your comments will be shared with our team to ensure that we address this issue promptly.We're pleased to hear that you found the price reasonable, considering the context of Singapore. We look forward to welcoming you back for another enjoyable stay.Warm regards,Anthony LimCluster General Mamager

Dear Mrs. Philippa,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be very convenient and enjoyed the young, buzzy vibe.Creating a vibrant and welcoming atmosphere is at the heart of what we strive for, and it's fantastic to know that you experienced just that during your stay. If there's anything specific you loved or any suggestions you'd like to share, we're all ears.We appreciate your support and look forward to welcoming you back for another positive experience in the future. Safe travels, and see you soon!Best regards,Anthony LimCluster General Manager

Dear Hiroyuki-san,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Lisette,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Ann,Thank you for sharing your feedback with us, and we sincerely apologize for the inconveniences you encountered during your stay. We regret that your experience did not meet the standards we aim to provide.We apologize for the small room size and the lack of space to unpack your case. Your feedback is essential, and we will review the room setup to ensure a more comfortable and convenient experience for our guests.The disruptions you faced with the electricity and the broken door lock are indeed regrettable. We understand the frustration caused, and we are actively addressing these issues to prevent similar occurrences in the future.We appreciate your patience and understanding during these situations. Your feedback is crucial in helping us improve our services. We hope to have the opportunity to make amends and provide you with a more positive experience in the future.Warm regards,Anthony LimCluster General Manager

Dear Zamir,Thank you for sharing your wonderful feedback with us! We are delighted to hear that your check-in was seamless, especially with the pre-registration. It's fantastic that you enjoyed the Alcove Terrace during your one-night stay and that it provided a super cozy, clean, and comfortable escape for you and your partner from the fast-paced working environment.Your kind words about your experience mean a lot to us, and we are thrilled to have been a part of your unwinding journey. We look forward to the pleasure of welcoming you back for another relaxing stay in the future.Thank you for choosing M Social!Warm regards,Anthony LimCluster General Manager

Dear Shahid,Thank you for sharing your positive feedback with us! We're thrilled to hear that you found your stay to be of great value and that you enjoyed the comfort and trendy atmosphere of our accommodation. Our team works hard to create a welcoming and stylish environment for our guests, and it's wonderful to know that we succeeded in making your stay enjoyable.Additionally, we appreciate your mention of our great location. Providing a convenient and accessible setting for our guests is a priority for us, and we're delighted that our location added to the overall satisfaction of your experience.We value your feedback and look forward to the opportunity to welcome you back for another great stay in the future.Thank you for choosing us!Warm regards,Anthony LimCluster General Manager

Dear Thomas, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Hideki,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Yushun,Thank you for taking the time to share your feedback, and we appreciate your honesty in rating your experience. We are committed to continuous improvement and would like to learn more about your specific concerns to better address them.If you could kindly provide additional details or specific areas that you believe could be improved, it would be immensely helpful for us in enhancing our services. Your satisfaction is our top priority, and your insights play a crucial role in achieving that goal.We value your input and look forward to the opportunity to address any concerns you may have had during your stay. Please feel free to share more details, or you can contact us directly to discuss your experience further.Thank you for choosing us, and we appreciate your contribution to helping us provide a better experience for our guests.Warm regards,Anthony LimCluster General Manager

Dear XinTao,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear XinTao,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear XinTao,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager