Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 453 av 1000 recensioner" "
10 - Fantastiskt
453
8 - Bra i betyg. 336 av 1000 recensioner" "
8 - Bra
336
6 - Okej i betyg. 120 av 1000 recensioner" "
6 - Okej
120
4 - Dåligt i betyg. 57 av 1000 recensioner" "
4 - Dåligt
57
2 - Väldigt dåligt i betyg. 34 av 1000 recensioner" "
2 - Väldigt dåligt
34
8,6/10
Renlighet
8,6/10
Personal och service
8,0/10
Bekvämligheter
8,2/10
Boendets skick och faciliteter
8,2/10
Hållbarhet
Recensioner
2/10 Väldigt dåligt
Nima
Affärsresenär
3 jan. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nima
Svar från Nick 10 feb. 2024
Dear Nima,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Patrik
Affärsresenär
26 dec. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Patrik
Bodde här 3 nätter i december 2022
Svar från Best regards, Nick Chia Executive Assistant Mana 27 dec. 2022
Dear Patrik, Thank you for your fantastic review of the Orchard Hotel Singapore. We hope you had a delightful experience with us. We look forward to more opportunities to welcome and serve you again.Best regards, Nick Chia Executive Assistant Manager
8/10 Bra
PerOla
Affärsresenär
21 okt. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
PerOla
Bodde här 3 nätter i oktober 2022
Svar från Herlin Leman, Director Of Rooms 22 okt. 2022
Dear PerOla,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future.
10/10 Fantastiskt
Simon
11 aug. 2022
Simon
Bodde här 1 natt i augusti 2022
Svar från Quam Kponton, Director of Rooms 16 aug. 2022
Dear Simon,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We trust you had a memorable stay. We look forward to more opportunities to welcome you again soon.
8/10 Bra
PerOla
Affärsresenär
17 maj 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel!
PerOla
Bodde här 4 nätter i maj 2022
Svar från Quam Kponton, Director of Rooms 13 juni 2022
Dear PerOla,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay.
We look forward to more opportunities to welcome you again in the near future.
Best Regards,
Quam Kponton
Director of Rooms
8/10 Bra
Emy
17 maj 2022
Emy
Bodde här 1 natt i maj 2022
Svar från Best Regards, Director of Rooms Quam Kponton 27 maj 2022
Dear Emy, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future.
10/10 Fantastiskt
Christofer
19 apr. 2022
Christofer
Bodde här 1 natt i april 2022
Svar från Best Regards, Director of Rooms Quam Kponton 27 maj 2022
Dear Christofer, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future.
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
29 mars 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 10 nätter i mars 2022
Svar från Warm regards, Quam Kponton Front Office Manager 1 apr. 2022
Dear Anonymous,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore!
We are delighted to hear that you had liked our location, facilities and services provided by our staff.
We look forward to more opportunities to welcome and serve you again.
Warm regards,
Quam Kponton
Room Division Manager
10/10 Fantastiskt
Annika
Reste med familjen
6 jan. 2020
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra service, schyssta rum och närhet till allt
När jag och min man var i Singpore bodde vi på detta hotell och var supernöjda med allt, därför var det självklart att boka det igen när vi nu skulle åka tillsammans med våra 3 barn ( 2 barn över 18 och 1 barn på 16 år)
Det som drar ner servicen och bekvämligheten under denna vistelse är för att jag bokade två rum för 5 personer, (4 vuxna och 1 barn på 16 år) på telefon med hotels.com och får muntligt bekräftat att vi nu har ett rum med tre bäddar. När vi ska checka in säger hotellet att om vi ska ha en extra säng måste vi betala 10 SPD + skatt per natt. Det slutade med att jag och min man delade på en enkelsäng och det var inte det jag betalade för. Bortsett från detta så är jag och min familj nöjda med hotellet som har en hög standard och bra service.
Ett hotell som ligger i slutet av Orchard road och med gångsvstånd till shopping, många olika foodcourt och kommunala medel. Enkelt att ta MTR eller en taxi för billig peng till olika delar i Singapore. Frukostbuffén har allt från vanlig kontinental till färdiga maträtter, så alla i familjen kunde hitta något att äta sig mätt på. Poolområdet var också topp och skönt att kunna ha lite poolhäng under klarblå himmel.
Annika
Bodde här 3 nätter i januari 2020
Svar från Jean-Philippe Jacopin 28 jan. 2020
Dear Annika,
Firstly, we are very glad that your earlier stay had prompted you to bring the family for another visit. And, it is a delight to hear that all of you had liked our location, facilities and services.
Our investigation shows that indeed you had booked 2 rooms, one room indicated 2 adults and the second room indicated 2 adults + 1 child (16yrs). Perhaps your booking agent had not informed you that children will share the existing bedding with the parents. As your child is aged 16yrs, it would be appropriate that an extra bed be added on, at SGD$80.00++ per night (with breakfast) or SGD$100.00 ++ per night (with breakfast). However, this arrangement was not made by your agent. We hope this explanation will suffice and we ask for your understanding.
Meanwhile, we hope for your continued support.
Warm Regards
10/10 Fantastiskt
LIAN
Reste med familjen
26 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff service is very good
LIAN
Bodde här 4 nätter i maj 2024
10/10 Fantastiskt
Gerald, Morristown
Affärsresenär
4 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Orchard Hotel was a very good hotel, in an excellent location
Gerald
Bodde här 5 nätter i april 2024
Svar från Nick 9 maj 2024
Dear Gerald,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Helen
Reste med familjen
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family room available or for 3 adults. My 2nd visit since last month
Helen
Bodde här 1 natt i april 2024
Svar från Nick 2 maj 2024
Dear Helen,We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay, just like your previous visit. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okej
Michael
Reste med familjen
26 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Terrible check in and out. Long waiting time. Reception desk staff need more training in using hotel reservation and accomodation system
Michael
Bodde här 2 nätter i april 2024
Svar från Nick 2 maj 2024
Dear Michael,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okej
Anna
Reste med sin partner
26 apr. 2024
Gillade: Renlighet och personal och service
Slow check in.. They didn't my reserved room. The room that they gave me had problem with bathroom floor drainage. The floor was wet after you took a shower. Not enough towels.
The room was upgraded after my complain.
Anna
Bodde här 2 nätter i april 2024
Svar från Nick 26 apr. 2024
Dear Anna,Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
Ajit
Reste med familjen
22 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Ajit
Bodde här 2 nätter i april 2024
Svar från Nick 23 apr. 2024
Dear Ajit,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
KEVIN
22 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a nice stay at this well run hotel.
KEVIN
Bodde här 1 natt i april 2024
Svar från Nick 23 apr. 2024
Dear Kevin,We appreciate your positive feedback after your stay at Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
CHIENTE
Affärsresenär
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
交通,購物都放便,房間清潔到位。
CHIENTE
Bodde här 2 nätter i april 2024
Svar från Nick 7 apr. 2024
Dear Chiente,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okej
Naresh
Reste med familj och småbarn
2 apr. 2024
Gillade inte: Personal och service
Overall we had a good stay in hotel however i had a bad experience when talking with one of the receptionist (main restaurant entrance). It feels really bad that you are going to have breakfast with your family and you feel treated in bad way. Also lack of deep cleaning in room. Apart from that all was good . Thank you
Naresh
Bodde här 7 nätter i mars 2024
Svar från Best Regards,Nick Chia Executive Assistant Manager 4 apr. 2024
Dear Naresh,Thank you for sharing your feedback about your hotel experience. We appreciate hearing from our guests, as it helps us improve our services and ensure that all future guests have a pleasant stay. We strive to provide a comfortable and enjoyable environment for all our visitors, and we take all comments seriously, whether positive or negative.We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even better experience that meets or surpasses your expectations. Thank you again for your valuable feedback. Meanwhile, we look forward to more opportunities to welcome you again soon.
6/10 Okej
Ng
Reste med sin partner
2 apr. 2024
Gillade inte: Bekvämligheter
It is an old hotel, even it was renovated. For the same price, you can get a better value one around.
Ng
Bodde här 2 nätter i mars 2024
Svar från Nick 7 apr. 2024
Dear Ng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Sin Ting Queenie
Reste med familj och småbarn
2 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed is a bit small and too soft. Excellent breakfast. Very good housekeeping thanks to Sorta.
Sin Ting Queenie
Bodde här 5 nätter i mars 2024
Svar från Nick 7 apr. 2024
Dear Sin Ting,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
Zeiti
1 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Zeiti
Bodde här 4 nätter i mars 2024
Svar från Best Regards,Nick Chia Executive Assistant Manager 4 apr. 2024
Dear Zeiti,Thank you so much for rating your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
4/10 Dåligt
Hironobu
1 apr. 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Hironobu
Bodde här 2 nätter i mars 2024
Svar från Best Regards,Nick Chia Executive Assistant Manager 3 apr. 2024
Dear Hironobu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
10/10 Fantastiskt
Helen
Reste i grupp
30 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is clean. The family room for 3 adults was spacious including the 6 bags.
The breakfasts was great enjoyed it every morning. It is a walk to the MRT if you have an issue with walking.
I would stay here again.
Helen
Bodde här 3 nätter i mars 2024
Svar från Best Regards,Nick Chia Executive Assistant Manager 3 apr. 2024
Dear Helen, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
Chen-Chi
Affärsresenär
24 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
蠻好的
Chen-Chi
Bodde här 3 nätter i mars 2024
Svar från Nick 25 mars 2024
Dear Chen-chi,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Kathleen
21 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kathleen
Bodde här 3 nätter i mars 2024
Svar från Nick 23 mars 2024
Dear Kathleen,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Jose
Reste med familjen, Reste med sin partner
20 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel needs a little maintenance, we experienced issues with bathroom lighting, mostly a stubborn switch. But other than that a hotel that’s very centralized to major malls and transportation.
Jose
Bodde här 2 nätter i mars 2024
Svar från Nick 23 mars 2024
Dear Jose,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. I am sorry to hear that you had a negative experience. I have shared your feedback with our managers and we are taking immediate action to improve.Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
Bridget
20 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highly recommend this hotel, it is in a great location. The rooms are massive & very clean. The pool is a great spot to chill out!
Bridget
Bodde här 1 natt i mars 2024
Svar från Nick 23 mars 2024
Dear Bridget,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay. . Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Thuan Shiah Michael
Reste med familjen
13 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, convenient to everything we needed. At night, the area gets a bit seedy.
Thuan Shiah Michael
Bodde här 2 nätter i mars 2024
Svar från Nick 14 mars 2024
Dear Micahel,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okej
Chunkam
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Chunkam
Bodde här 3 nätter i februari 2024
Svar från Nick 2 mars 2024
Dear Chunkam,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
QUOC TUAN
Reste med sin partner
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Vietnamese staff is very reponsive and helpful. The overall rating could be up to 5 stars if the hotel has a folder which has a guide to facilities, services, restaurants,cafes, list of contact phone numbers,etc.
QUOC TUAN
Bodde här 3 nätter i februari 2024
Svar från Nick 2 mars 2024
Dear Quoc Tan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
Chih
Reste i grupp
29 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to access Shopping and various restaurants.
Chih
Bodde här 3 nätter i februari 2024
Svar från Nick 2 mars 2024
Dear Chih,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okej
Kenji
28 feb. 2024
Kenji
Bodde här 2 nätter i februari 2024
Svar från Nick 23 mars 2024
Dear Kenji,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
hiroaki
27 feb. 2024
Gillade: Boendets skick och faciliteter
I like Pool and gym
hiroaki
Bodde här 4 nätter i februari 2024
Svar från Nick 28 feb. 2024
Dear Hiroaki,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
THARINDU
26 feb. 2024
THARINDU
Bodde här 3 nätter i februari 2024
Svar från Nick 23 mars 2024
Dear Tharindu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Jien Ann
24 feb. 2024
Jien Ann
Bodde här 2 nätter i februari 2024
Svar från Nick 28 feb. 2024
Dear Jien ANn,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager
4/10 Dåligt
Wenbo
18 feb. 2024
Gillade: Renlighet
Gillade inte: Personal och service
Wenbo
Bodde här 6 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Wenbo,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okej
Stig
Affärsresenär
17 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kaotisk frokost med alt for mye folk og lange køer trekker ned helhetsintrykk.
Stig
Bodde här 6 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Stig,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
2/10 Väldigt dåligt
Verifierad resenär
Reste i grupp
16 feb. 2024
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i februari 2024
Svar från Nick 21 feb. 2024
Dear Anonymous,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Moua
14 feb. 2024
Gillade: Boendets skick och faciliteter
Moua
Bodde här 5 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Moua,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Moua
14 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
Moua
Bodde här 5 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Moua,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Takaharu
13 feb. 2024
Gillade: Renlighet
Takaharu
Bodde här 4 nätter i februari 2024
Svar från Nick 25 mars 2024
Dear TakaharuThank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
Dr. Elaine
13 feb. 2024
Dr. Elaine
Bodde här 1 natt i februari 2024
Svar från Nick 21 feb. 2024
Dear Dr. Elaine,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Karen
12 feb. 2024
Gillade: Personal och service
Almost perfect
*Nice breakfast with variety.
*Staff friendly.
*Bathroom is normal size but lacking spaces for hanging clothes and no selves to put items.
*pool is big and long, good size.
Karen
Bodde här 4 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Karen,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
Thomas
11 feb. 2024
Thomas
Bodde här 1 natt i februari 2024
Svar från Nick 23 mars 2024
Dear Thomas,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Verifierad resenär
Affärsresenär
4 feb. 2024
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good location, convenient for shopping
Verifierad resenär
Bodde här 2 nätter i februari 2024
Svar från Nick 6 feb. 2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okej
Gabino
27 jan. 2024
Gillade: Renlighet och personal och service
Poca organización en el desayuno. No mucha variedad en la cena.
Gabino
Bodde här 4 nätter i januari 2024
Svar från Nick 30 jan. 2024
Dear Gabino,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
4/10 Dåligt
Albert
Reste med familjen
26 jan. 2024
Disaster!
The hotel needs major renovation, at least the 16th and 17th floors.
Albert
Bodde här 2 nätter i januari 2024
Svar från Nick 30 jan. 2024
Dear Albert,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Choy Ka
25 jan. 2024
Gillade: Renlighet och personal och service
Choy Ka
Bodde här 2 nätter i december 2023
Svar från Nick 30 jan. 2024
Dear Cho Ka,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Bra
Verifierad resenär
22 jan. 2024
Gillade: Renlighet, personal och service och rummets bekvämlighet
Solo One Week Stay
Pros:
- Buffet breakfast is organized and tastes good.
- Place is in Orchard near shopping area, restaurants and grocery.
- Good ambiance
- Express check in and check out
- Front desk and housekeeping are easily contactable
Cons:
- Some areas on the room is dusty.
- Housekeeping is not thoroughly cleaning the room.
Verifierad resenär
Bodde här 10 nätter i december 2023
Svar från Nick 23 jan. 2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location, facilities, and most of all our breakfast spread. On the other hand, I am sorry to hear that you had a negative experience with our service. I have shared your feedback with our managers, and we are taking immediate action to improve. Once again, thank you for your valuable feedback and we look forward to welcoming you back here again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Fantastiskt
Elizabeth
Reste med familjen
22 jan. 2024
Top notch
Hotel was top notch, staff always going above and beyond to be helpful
Elizabeth
Bodde här 5 nätter i januari 2024
Svar från Nick 23 jan. 2024
Dear Elizabeth,Your excellent rating for The Orchard Hotel Singapore is much appreciated. It's great to hear that you enjoyed your stay and most of all the services of our Team. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manger