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Recensioner av Orchard Hotel Singapore

4.5 out of 5
Orchard Hotel Singapore
442 Orchard Road, Singapore

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 453 av 1000 recensioner" "
8 - Bra i betyg. 336 av 1000 recensioner" "
6 - Okej i betyg. 120 av 1000 recensioner" "
4 - Dåligt i betyg. 57 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 34 av 1000 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Nima

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Nick 10 feb. 2024
Dear Nima,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Patrik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022
Svar från Best regards, Nick Chia Executive Assistant Mana 27 dec. 2022
Dear Patrik, Thank you for your fantastic review of the Orchard Hotel Singapore. We hope you had a delightful experience with us. We look forward to more opportunities to welcome and serve you again.Best regards, Nick Chia Executive Assistant Manager

8/10 Bra

PerOla

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
Bodde här 3 nätter i oktober 2022
Svar från Herlin Leman, Director Of Rooms 22 okt. 2022
Dear PerOla,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future.

10/10 Fantastiskt

Simon

Bodde här 1 natt i augusti 2022
Svar från Quam Kponton, Director of Rooms 16 aug. 2022
Dear Simon, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We trust you had a memorable stay. We look forward to more opportunities to welcome you again soon.

8/10 Bra

PerOla

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel!
Bodde här 4 nätter i maj 2022
Svar från Quam Kponton, Director of Rooms 13 juni 2022
Dear PerOla, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future. Best Regards, Quam Kponton Director of Rooms

8/10 Bra

Emy

Bodde här 1 natt i maj 2022
Svar från Best Regards, Director of Rooms Quam Kponton 27 maj 2022
Dear Emy, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future.

10/10 Fantastiskt

Christofer

Bodde här 1 natt i april 2022
Svar från Best Regards, Director of Rooms Quam Kponton 27 maj 2022
Dear Christofer, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i mars 2022
Svar från Warm regards, Quam Kponton Front Office Manager 1 apr. 2022
Dear Anonymous, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore! We are delighted to hear that you had liked our location, facilities and services provided by our staff. We look forward to more opportunities to welcome and serve you again. Warm regards, Quam Kponton Room Division Manager

10/10 Fantastiskt

Annika

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra service, schyssta rum och närhet till allt
När jag och min man var i Singpore bodde vi på detta hotell och var supernöjda med allt, därför var det självklart att boka det igen när vi nu skulle åka tillsammans med våra 3 barn ( 2 barn över 18 och 1 barn på 16 år) Det som drar ner servicen och bekvämligheten under denna vistelse är för att jag bokade två rum för 5 personer, (4 vuxna och 1 barn på 16 år) på telefon med hotels.com och får muntligt bekräftat att vi nu har ett rum med tre bäddar. När vi ska checka in säger hotellet att om vi ska ha en extra säng måste vi betala 10 SPD + skatt per natt. Det slutade med att jag och min man delade på en enkelsäng och det var inte det jag betalade för. Bortsett från detta så är jag och min familj nöjda med hotellet som har en hög standard och bra service. Ett hotell som ligger i slutet av Orchard road och med gångsvstånd till shopping, många olika foodcourt och kommunala medel. Enkelt att ta MTR eller en taxi för billig peng till olika delar i Singapore. Frukostbuffén har allt från vanlig kontinental till färdiga maträtter, så alla i familjen kunde hitta något att äta sig mätt på. Poolområdet var också topp och skönt att kunna ha lite poolhäng under klarblå himmel.
Bodde här 3 nätter i januari 2020
Svar från Jean-Philippe Jacopin 28 jan. 2020
Dear Annika, Firstly, we are very glad that your earlier stay had prompted you to bring the family for another visit. And, it is a delight to hear that all of you had liked our location, facilities and services. Our investigation shows that indeed you had booked 2 rooms, one room indicated 2 adults and the second room indicated 2 adults + 1 child (16yrs). Perhaps your booking agent had not informed you that children will share the existing bedding with the parents. As your child is aged 16yrs, it would be appropriate that an extra bed be added on, at SGD$80.00++ per night (with breakfast) or SGD$100.00 ++ per night (with breakfast). However, this arrangement was not made by your agent. We hope this explanation will suffice and we ask for your understanding. Meanwhile, we hope for your continued support. Warm Regards

10/10 Fantastiskt

LIAN

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff service is very good
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Gerald, Morristown

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Orchard Hotel was a very good hotel, in an excellent location
Bodde här 5 nätter i april 2024
Svar från Nick 9 maj 2024
Dear Gerald,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Helen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family room available or for 3 adults. My 2nd visit since last month
Bodde här 1 natt i april 2024
Svar från Nick 2 maj 2024
Dear Helen,We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay, just like your previous visit. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okej

Michael

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Terrible check in and out. Long waiting time. Reception desk staff need more training in using hotel reservation and accomodation system
Bodde här 2 nätter i april 2024
Svar från Nick 2 maj 2024
Dear Michael,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okej

Anna

Reste med sin partner
Gillade: Renlighet och personal och service
Slow check in.. They didn't my reserved room. The room that they gave me had problem with bathroom floor drainage. The floor was wet after you took a shower. Not enough towels. The room was upgraded after my complain.
Bodde här 2 nätter i april 2024
Svar från Nick 26 apr. 2024
Dear Anna,Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

Ajit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i april 2024
Svar från Nick 23 apr. 2024
Dear Ajit,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

KEVIN

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a nice stay at this well run hotel.
Bodde här 1 natt i april 2024
Svar från Nick 23 apr. 2024
Dear Kevin,We appreciate your positive feedback after your stay at Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

CHIENTE

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
交通,購物都放便,房間清潔到位。
Bodde här 2 nätter i april 2024
Svar från Nick 7 apr. 2024
Dear Chiente,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okej

Naresh

Reste med familj och småbarn
Gillade inte: Personal och service
Overall we had a good stay in hotel however i had a bad experience when talking with one of the receptionist (main restaurant entrance). It feels really bad that you are going to have breakfast with your family and you feel treated in bad way. Also lack of deep cleaning in room. Apart from that all was good . Thank you
Bodde här 7 nätter i mars 2024
Svar från Best Regards,Nick Chia Executive Assistant Manager 4 apr. 2024
Dear Naresh,Thank you for sharing your feedback about your hotel experience. We appreciate hearing from our guests, as it helps us improve our services and ensure that all future guests have a pleasant stay. We strive to provide a comfortable and enjoyable environment for all our visitors, and we take all comments seriously, whether positive or negative.We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even better experience that meets or surpasses your expectations. Thank you again for your valuable feedback. Meanwhile, we look forward to more opportunities to welcome you again soon.

6/10 Okej

Ng

Reste med sin partner
Gillade inte: Bekvämligheter
It is an old hotel, even it was renovated. For the same price, you can get a better value one around.
Bodde här 2 nätter i mars 2024
Svar från Nick 7 apr. 2024
Dear Ng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Sin Ting Queenie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed is a bit small and too soft. Excellent breakfast. Very good housekeeping thanks to Sorta.
Bodde här 5 nätter i mars 2024
Svar från Nick 7 apr. 2024
Dear Sin Ting,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

Zeiti

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Best Regards,Nick Chia Executive Assistant Manager 4 apr. 2024
Dear Zeiti,Thank you so much for rating your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.

4/10 Dåligt

Hironobu

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Best Regards,Nick Chia Executive Assistant Manager 3 apr. 2024
Dear Hironobu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.

10/10 Fantastiskt

Helen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is clean. The family room for 3 adults was spacious including the 6 bags. The breakfasts was great enjoyed it every morning. It is a walk to the MRT if you have an issue with walking. I would stay here again.
Bodde här 3 nätter i mars 2024
Svar från Best Regards,Nick Chia Executive Assistant Manager 3 apr. 2024
Dear Helen, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

Chen-Chi

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
蠻好的
Bodde här 3 nätter i mars 2024
Svar från Nick 25 mars 2024
Dear Chen-chi,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Kathleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Nick 23 mars 2024
Dear Kathleen,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Jose

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel needs a little maintenance, we experienced issues with bathroom lighting, mostly a stubborn switch. But other than that a hotel that’s very centralized to major malls and transportation.
Bodde här 2 nätter i mars 2024
Svar från Nick 23 mars 2024
Dear Jose,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. I am sorry to hear that you had a negative experience. I have shared your feedback with our managers and we are taking immediate action to improve.Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

Bridget

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highly recommend this hotel, it is in a great location. The rooms are massive & very clean. The pool is a great spot to chill out!
Bodde här 1 natt i mars 2024
Svar från Nick 23 mars 2024
Dear Bridget,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay. . Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Thuan Shiah Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, convenient to everything we needed. At night, the area gets a bit seedy.
Bodde här 2 nätter i mars 2024
Svar från Nick 14 mars 2024
Dear Micahel,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okej

Chunkam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Nick 2 mars 2024
Dear Chunkam,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

QUOC TUAN

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Vietnamese staff is very reponsive and helpful. The overall rating could be up to 5 stars if the hotel has a folder which has a guide to facilities, services, restaurants,cafes, list of contact phone numbers,etc.
Bodde här 3 nätter i februari 2024
Svar från Nick 2 mars 2024
Dear Quoc Tan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

Chih

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to access Shopping and various restaurants.
Bodde här 3 nätter i februari 2024
Svar från Nick 2 mars 2024
Dear Chih,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okej

Kenji

Bodde här 2 nätter i februari 2024
Svar från Nick 23 mars 2024
Dear Kenji,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

hiroaki

Gillade: Boendets skick och faciliteter
I like Pool and gym
Bodde här 4 nätter i februari 2024
Svar från Nick 28 feb. 2024
Dear Hiroaki,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

THARINDU

Bodde här 3 nätter i februari 2024
Svar från Nick 23 mars 2024
Dear Tharindu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Jien Ann

Bodde här 2 nätter i februari 2024
Svar från Nick 28 feb. 2024
Dear Jien ANn,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

4/10 Dåligt

Wenbo

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 6 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Wenbo,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okej

Stig

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kaotisk frokost med alt for mye folk og lange køer trekker ned helhetsintrykk.
Bodde här 6 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Stig,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Nick 21 feb. 2024
Dear Anonymous,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Moua

Gillade: Boendets skick och faciliteter
Bodde här 5 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Moua,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Moua

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
Bodde här 5 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Moua,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Takaharu

Gillade: Renlighet
Bodde här 4 nätter i februari 2024
Svar från Nick 25 mars 2024
Dear TakaharuThank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

Dr. Elaine

Bodde här 1 natt i februari 2024
Svar från Nick 21 feb. 2024
Dear Dr. Elaine,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Karen

Gillade: Personal och service
Almost perfect
*Nice breakfast with variety. *Staff friendly. *Bathroom is normal size but lacking spaces for hanging clothes and no selves to put items. *pool is big and long, good size.
Bodde här 4 nätter i februari 2024
Svar från Nick 21 feb. 2024
Dear Karen,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

Thomas

Bodde här 1 natt i februari 2024
Svar från Nick 23 mars 2024
Dear Thomas,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good location, convenient for shopping
Bodde här 2 nätter i februari 2024
Svar från Nick 6 feb. 2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okej

Gabino

Gillade: Renlighet och personal och service
Poca organización en el desayuno. No mucha variedad en la cena.
Bodde här 4 nätter i januari 2024
Svar från Nick 30 jan. 2024
Dear Gabino,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

4/10 Dåligt

Albert

Reste med familjen
Disaster!
The hotel needs major renovation, at least the 16th and 17th floors.
Bodde här 2 nätter i januari 2024
Svar från Nick 30 jan. 2024
Dear Albert,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Choy Ka

Gillade: Renlighet och personal och service
Bodde här 2 nätter i december 2023
Svar från Nick 30 jan. 2024
Dear Cho Ka,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Solo One Week Stay
Pros: - Buffet breakfast is organized and tastes good. - Place is in Orchard near shopping area, restaurants and grocery. - Good ambiance - Express check in and check out - Front desk and housekeeping are easily contactable Cons: - Some areas on the room is dusty. - Housekeeping is not thoroughly cleaning the room.
Bodde här 10 nätter i december 2023
Svar från Nick 23 jan. 2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location, facilities, and most of all our breakfast spread. On the other hand, I am sorry to hear that you had a negative experience with our service. I have shared your feedback with our managers, and we are taking immediate action to improve. Once again, thank you for your valuable feedback and we look forward to welcoming you back here again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Fantastiskt

Elizabeth

Reste med familjen
Top notch
Hotel was top notch, staff always going above and beyond to be helpful
Bodde här 5 nätter i januari 2024
Svar från Nick 23 jan. 2024
Dear Elizabeth,Your excellent rating for The Orchard Hotel Singapore is much appreciated. It's great to hear that you enjoyed your stay and most of all the services of our Team. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manger