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Recensioner av Stoney Creek Hotel Sioux City

2.5 out of 5
Stoney Creek Hotel Sioux City
300 3rd Street, Sioux City, IA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 1266 av 1857 recensioner" "
8 - Bra i betyg. 358 av 1857 recensioner" "
6 - Okej i betyg. 118 av 1857 recensioner" "
4 - Dåligt i betyg. 60 av 1857 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 1857 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would recommend this place to everyone. I will look for this hotel in other locations.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Gail

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Easy to find with choice places to eat plus having a bar onsite was nove
Bodde här 1 natt i maj 2024

8/10 Bra

margarita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like the pool and restaurant
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Brooke

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stoney Creek is always inviting and has a home away from home feeling. I stayed in a themed suite for the first time. The details make it such a comfortable and refreshing space!! Highly recommend! The staff, extremely busy as it was Friday and they were filled to the brim did an amazing job and treated us with kindness. The housekeeper who cleaned our room at check out was courteous and smiled and spoke to us! I will always choose stoney creek in sioux city iowa! The staff truely make an
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Sam

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the staff
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Angie

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This is probably one of the worse stays I’ve ever had in a hotel. It’s sad when you pay top dollar for a hotel and it’s dirtier and more unfriendly than the $60 motels. The first room they gave us the door lock wasn’t working and needed reprogramming ( and that didn’t even fix it ) and one of the two beds that were in the room was literally clumpy. I had to pay and upgrade my room just to get something “ decent”. The next room we got was supposed to be an “upgraded “ room and it had one of those fancy massage chairs ( which was broke the remote was cracked on the screen and would only do 1 function) and in the foot of the chair it was so caked in dirt that I almost mistook it for bugs. I spent the first night there with internet issues the internet didn’t work until 1am, and I was told by the front desk that “ they aren’t maintenance or IT and I would have to wait til the following day. The front desk staff actually all the staff there except Tiffany and the maintenance man I think his name was Alex, were super unfriendly and acted totally inconvenienced anytime a question was asked. Finally I needed toilet paper towels and some extra bedding cause the kiddos were staying over and not only did I have to go downstairs to retrieve them I was told “ can’t you wait here for them and “do I have to bring them to you” and to come down for them. They have an issue helping their guest and answering the phone when we try to call from the room. I felt like a burden in this hotel.
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Kara

Reste med familj och småbarn
The property was a decent stay. What we didn’t like, we were there for an event, checked in and had issues with our keys. Constantly had to go get our keys re activated. Then at 9:30pm someone walked into our room. My husband went to go and talk to the front desk and were told it didn’t show we were checked in so they rented it out to someone else. Then the next morning we woke up to a homeless man sleeping in the hallway 2 rooms down from us. We were on the second floor. Also very inconvenient that the main elevator was down. It was a decent hotel but would not stay again.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jocelyn

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
I don’t like the animals on the walls and I’m vegan , so would love more vegan breakfast options
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Tyler, Sheldahl

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great!
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Chase Stockton, GM 9 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Theresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Chase Stockton, GM 9 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

6/10 Okej

Michael

Reste med sin partner
You should be able to expect the air conditioner/ heater to be working in your room…not working The Friday night guests above our room were very noisy until about 3:45am and then at 4am a drunk guy is pounding on our door! Not a good experience
Bodde här 1 natt i maj 2024
Svar från Chase Stockton, GM 9 maj 2024
Thank you for taking the time to leave us this honest review, Michael. We clearly missed the mark based on the experience you had. We've made note of the hvac issue and that has been resolved. I hope we get a chance to host you again so you can experience the genuine hospitality we're known for!

4/10 Dåligt

Julie

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
We reserved two rooms with king bed accomodations through Expedia. When we arrived at hotel, we first were told we only had 1 room reserved. When I showed the hotel staff person the confirmation email from Expedia she then found the 2nd room but could not accommodate the king room we had already paid for. Hotel said they had overbooked.
Bodde här 1 natt i maj 2024
Svar från Chase Stockton, GM 9 maj 2024
We sincerely apologize for the inconvenience and frustration you experienced during your recent stay at our hotel. It deeply concerns us to learn about the discrepancies in your reservation and the subsequent inability to accommodate the king room you had initially requested.We understand the importance of having a smooth and stress-free check-in experience, and we regret that we fell short of meeting your expectations in this regard. Overbooking situations are indeed rare, but unfortunately, they can occur due to unforeseen circumstances. Nevertheless, this does not excuse the inconvenience it caused you.We have addressed this issue with our reservation team to ensure that such errors are minimized in the future. Additionally, we will be reviewing our procedures to better handle overbooking situations and ensure that our guests receive the accommodations they reserved and paid for.While we understand that our apology cannot change the experience you had, we hope you can give us another opportunity to provide you with the exceptional service and hospitality that we strive to deliver to all our guests. If you do choose to stay with us again, please reach out to our management team directly, and we will ensure that your next visit exceeds your expectations in every way possible.

10/10 Fantastiskt

Virginia L Teliz

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was perfect and the room was super clean. They also have washer/ dryer machine and that was perfect for us.
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 9 maj 2024
Thank you for this outstanding review, Virginia! We appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Carol

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved their pool and hot tub area but it could have used some repairs(many of the tiles in the hot tub had come off) The breakfast area was lovely with lots of options. There was shower gel, etc. in the bathroom but no soap to wash your hands by the sink.
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 9 maj 2024
Thank you for the great review and valuable feedback, Carol! We have noted the discrepancies in your room amenities and have resolved that issue. We appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Andrea

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very pleasant and attentive. Kids enjoyed the koi pond and pool. Room and atmosphere was very nice. Appreciated the onsite bar. Bartenders were great!
Bodde här 2 nätter i april 2024
Svar från Chase Stockton, GM 30 apr. 2024
So glad you enjoyed your stay, Andrea! Thank you for the kind words, and thank you for choosing the Stoney Creek!

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great.
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 30 apr. 2024
Thank you for the great review, Brian! We appreciate you choosing the Stoney Creek.

8/10 Bra

Jocelyn

Reste med familjen
Gillade: Renlighet
Just kids running about late at night.
Bodde här 2 nätter i april 2024
Svar från Chase Stockton, GM 30 apr. 2024
Thank you for the honest feedback, Jocelyn. We do our best to discourage the kiddos sprinting in the halls, and will continue to try and be present to ensure a great experience for all.

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked having the bar there and loved the breakfast
Bodde här 2 nätter i april 2024
Svar från Chase Stockton, GM 1 maj 2024
So glad you enjoyed your stay, Scott! Thank you for choosing the Stoney Creek!

8/10 Bra

Mike

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, Mike! We appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Glenn, Amana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was especially clean and comfortable. Sitting outside in the lawn chairs was a nice way to relax at the end of the day. The TV was extra large for a hotel room and they had HBO and cable stations. It was next door to the casino, but we didn't come for that. There was not much shopping in the surrounding blocks. We enjoyed visiting the Sargeant Floyd Riverboat Museum, the Lewis and Clark Museum, and the Dorothy Percaut Nature Center.
Bodde här 2 nätter i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for this fantastic review, Glenn! I'm so glad you enjoyed your experience with us, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Justin

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cool unique rooms plenty of lobby area , hot tub could use an upgrade
Bodde här 2 nätter i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review and feedback, Justin! We appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Dominique, Hollywood

Gillade: Personal och service och bekvämligheter
The staff was really nice and cheerful. Always accommodating and offering help with anything I needed
Bodde här 10 nätter i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Garret

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

ALBERT

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Connor

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Brian

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

BERNARDO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place. Pleasant stay. They did not have soap bars for the sink, only body soap in the shower room.
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, Bernardo! We appreciate the feedback and will work to be better going forward!

8/10 Bra

RICK

Bodde här 1 natt i april 2024

8/10 Bra

Molly

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Brooke

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Adrienne

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Joni

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great play to stay!
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Samantha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was so friendly! I felt so welcomed and had such an amazing experience! This hotel has been one of the best I’ve ever stayed in!
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the outstanding review, Samantha! We appreciate you choosing the Stoney Creek!

8/10 Bra

John

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Marcos

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old style and no smart tv
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 30 apr. 2024
Thank you for the honest feedback and great review, Marcos!

4/10 Dåligt

Tammi L R

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
Our room was dirty, crumbs on the sofa, bedding had blood spots on it, there weren’t enough towels for the family suite we stayed in there was no bedding for the sofa sleeper. The carpets look like they hadn’t been vacuumed or cleaned in a very long time, the bathroom was dingy and dirty.
Bodde här 2 nätter i april 2024
Svar från Chase Stockton, GM 30 apr. 2024
First of all I want to express my sincere apology for the experience we had with us this stay. We will take your feedback and use it to make necessary improvements going forward.

10/10 Fantastiskt

Christina

Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 9 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Brian, Dakota City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 17 apr. 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

6/10 Okej

Evangelos, South Glens Falls

Bodde här 6 nätter i april 2024
Svar från Chase Stockton, GM 9 maj 2024
Thank you for the review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Tiffiany

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved it
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 17 apr. 2024
So glad you enjoyed your stay with us, Tiffany! We hope to host you again in the future.

8/10 Bra

Tom

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unique decor
Bodde här 2 nätter i april 2024
Svar från Chase Stockton, GM 17 apr. 2024
Thank you for the great review, Tom! We appreciate you choosing the Stoney Creek!

6/10 Okej

Krista

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
At check in our room had not been previously cleaned. Was given a different room with no concerns. Pool was crowded, to be expected with the weather but made it difficult with younger kids. We will stay again.
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 17 apr. 2024
Thank you for taking the time to leave us this review, Krista. Although we clearly missed the mark this time at check-in, we'll continue to make the necessary changes to improve going forward! I hope we get a chance to host you again in the future.

8/10 Bra

Martin

Reste med sin partner
Gillade: Renlighet och personal och service
The room has nice space but the shower is too small. Purified water should be provided for coffee.
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 17 apr. 2024
Thank you for the great review and suggestion about the water bottles for the coffee makers! I hope we get a chance to host you again in the future!

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and quiet motel
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 17 apr. 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property close to venues
Bodde här 1 natt i mars 2024
Svar från Chase Stockton, GM 17 apr. 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Angel

Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 17 apr. 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

8/10 Bra

Scott

Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 1 maj 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!

10/10 Fantastiskt

Landon

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Fun but can get busy and loud
Bodde här 2 nätter i april 2024
Svar från Chase Stockton, GM 10 apr. 2024
Thank you for the great review, Landon! We appreciate you choosing the Stoney Creek.

10/10 Fantastiskt

Amanda, Sioux Falls

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean
Bodde här 1 natt i april 2024
Svar från Chase Stockton, GM 10 apr. 2024
Thank you for the great review, we appreciate you choosing the Stoney Creek!