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Recensioner av Portland Sheraton at Sable Oaks

4 out of 5
Portland Sheraton at Sable Oaks
200 Sable Oaks Dr, South Portland, ME

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 486 av 1003 recensioner" "
8 - Bra i betyg. 280 av 1003 recensioner" "
6 - Okej i betyg. 126 av 1003 recensioner" "
4 - Dåligt i betyg. 58 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 53 av 1003 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Andrew

Fine.
Bodde här 1 natt i april 2024

6/10 Okej

Andrew

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Pool was out of service. We have kids. Advance warning would be nice.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jay

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Portland Sheraton at Sable Oaks 26 maj 2024
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Dawn

Reste med familjen
Gillade: Bekvämligheter
Clean and friendly
Bodde här 1 natt i april 2024
Svar från Lexi Thomas 18 apr. 2024
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

4/10 Dåligt

Justin

Reste med familj och småbarn
Gillade inte: Personal och service och bekvämligheter
Front desk said we couldn’t use pool upon check in. I explained the reason we booked was for our daughter to use pool. He offered to shuttle girls to nearby hotel. For 2 hours after checking in, other guests continued to use the pool. We entered the pool around 8pm without issue after being told we couldn’t use it. I felt the front desk clerk discriminated against us as guests. This was a very uncomfortable stay at Sheraton. Will never stay again.
Bodde här 1 natt i mars 2024
Svar från Lexi Thomas 4 apr. 2024
Good afternoon, thank you very much for this feedback. We truly appreciate it. I completely understand your frustration regarding our pool availability while we work through making improvements on it. Thank you for bringing this to my attention so I may address with the proper departments. We will work toward improving our communication to ensure we are providing the best service possible for each guest. Have a wonderful day and thank you again!

8/10 Bra

Lynn

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The lady at check in is very unwelcoming and rude.
Bodde här 1 natt i mars 2024
Svar från Lexi Thomas 3 maj 2024
Dear Lynn,Thank you for taking the time to let us know about your experience. Your feedback is valuable to us, and I really appreciate your time. I have shared your feedback with the front office management team and ensured this was reviewed with them in detail and that the necessary guidelines are in place to ensure this does not occur again. Having brought this information to my attention I can ensure this staff member is further trained and able to make sure this does not occur again for future guest. Thank you again so we may work toward providing the best service possible.

8/10 Bra

donna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
itt wwas very clean and nice and would definately stay there again.
Bodde här 2 nätter i februari 2024
Svar från Lexi Thomas 10 mars 2024
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location and friendly and clean atmosphere
Bodde här 1 natt i februari 2024
Svar från Lexi Thomas 10 mars 2024
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

BARBARA, Saint Albans

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place!
Bodde här 1 natt i februari 2024
Svar från Lexi Thomas 17 feb. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Ana Maria

Bodde här 1 natt i februari 2024
Svar från Lexi Thomas 30 mars 2024
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Carolyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Lexi Thomas 9 feb. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

6/10 Okej

Macho

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Lexi Thomas 9 feb. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Karen

Bodde här 1 natt i januari 2024
Svar från Lexi Thomas 9 feb. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property.
Bodde här 1 natt i januari 2024
Svar från Lexi Thomas 17 jan. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Lexi Thomas 17 jan. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Kapela

Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från Lexi Thomas 17 jan. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

8/10 Bra

Lynn

Reste med sin partner
Gillade: Personal och service
Staff at the property is very accomodating and the restaurant in the hotel is delicious. Guest Rooms could use some updating. Also a little more attention to detail could be paid from cleaning staff on condition of room. Overall though, great stay and close to lots of restaurants, shopping, and Old Port area
Bodde här 1 natt i januari 2024
Svar från Lexi Thomas 17 jan. 2024
Good morning, thank you very much for this feedback. We truly appreciate it and will work to do everything we can to improve. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Lexi Thomas 17 jan. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

8/10 Bra

Alexander

Bodde här 1 natt i december 2023
Svar från Lexi Thomas 17 jan. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

8/10 Bra

Colin Detra

Bodde här 1 natt i december 2023
Svar från Lexi Thomas 12 dec. 2023
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Amber

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel
Svar från Lexi Thomas 9 feb. 2024
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Jude

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Lexi Thomas 26 nov. 2023
Good evening, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Janet

Bodde här 1 natt i november 2023
Svar från Lexi Thomas 21 nov. 2023
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

SIMONE

Bodde här 2 nätter i november 2023
Svar från Lexi Thomas 14 nov. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

8/10 Bra

Linda

Reste med familjen, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice staff, helpful and friendly
Bodde här 2 nätter i november 2023
Svar från Lexi Thomas 14 nov. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Jim

Bodde här 3 nätter i oktober 2023
Svar från Lexi Thomas 8 nov. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great spot. Clean. Comfortable. Friendly staff.
Bodde här 1 natt i oktober 2023
Svar från Lexi Thomas 15 okt. 2023
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Suzette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this property. The shower was amazing! The hotel had a great ambiance. Would recommend this place over and over!
Bodde här 1 natt i oktober 2023
Svar från Lexi Thomas 15 okt. 2023
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good atmosphere clean well organized nice view. Good restaurant.
Bodde här 1 natt i oktober 2023
Svar från Lexi Thomas 10 okt. 2023
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Ryan

Bodde här 1 natt i september 2023
Svar från Lexi Thomas 24 okt. 2023
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Kristopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Lexi Thomas 2 okt. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Michelle M

Reste med familjen
Gillade: Bekvämligheter
Very clean and had a nice restuarant
Bodde här 3 nätter i september 2023
Svar från Lexi Thomas 10 sep. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Kristine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The atmosphere around the lounge and restaurant was relaxing and calm .
Bodde här 1 natt i september 2023
Svar från Lexi Thomas 10 sep. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

6/10 Okej

cynthia

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Bathroom light fixtures dirty. Lamp shade had something red inside splattered. All over it. Didn’t clean the remote controls. Didn’t want to touch anything. Cleaned all surfaces myself. Better trained cleaning staff needed Restaurant was fine. Service was slow for dinner. food was just ok. Breakfast was great. Suggest the pizza guy wear gloves when handling pizza dough.
Bodde här 1 natt i september 2023
Svar från Lexi Thomas 9 sep. 2023
Good afternoon, Thank you very much for this feedback. We truly appreciate it. We have reviewed this with our hotel management teams, so we may improve in any way that we can. Thank you again!

10/10 Fantastiskt

Kathleen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ouch
It was all good except I slipped and fell on water on the floor in the lobby. The employees did not even help me up. Two guests finally came and helped me stand up. I was really shocked that they did not write a report if the incident. I’m almost 72 and hit my head in the fall
Bodde här 2 nätter i september 2023
Svar från Lexi Thomas 9 sep. 2023
Good evening, Kathleen. I am so sorry to hear this. I know this is much later from when this occurred, but I do want to make sure you are okay? I have reviewed this with our hotel management teams, so we may improve in any way that we can, to ensure that this does not happen again. Thank you again for bringing this to my attention and I look forward to hearing from you. Have a wonderful evening!

10/10 Fantastiskt

Benami

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Lexi Thomas 9 sep. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

8/10 Bra

Clemence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
Bodde här 1 natt i september 2023
Svar från Lexi Thomas 2 sep. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

6/10 Okej

Verifierad resenär

Just so-so
Room was OK for a quick stay, but not particularly comfortable or anything, so I wouldn't recommend it for longer stays. Location is a little out of the way, but not bad. Staff interactions were so-so. Overall, not a particularly good or bad place to stay. Just so-so.
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 30 aug. 2023
Good afternoon, Thank you very much for this feedback. We truly appreciate it. We have reviewed this with our hotel management teams, so we may improve in any way that we can. Thank you again!

6/10 Okej

Tracey

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 30 aug. 2023
Good afternoon, Thank you very much for this feedback. We truly appreciate it. We have reviewed this with our hotel management teams, so we may improve in any way that we can. Thank you again!

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. Clean and beautiful rooms.
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 25 aug. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

chris

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Modern
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 23 aug. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 23 aug. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

8/10 Bra

Scott

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 23 aug. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

4/10 Dåligt

Kay

Our room was dirty, the floor in the bathroom was dirty and I felt like I could not walk around without wearing shoes. There was no tub, only a shower, which I found to be odd.
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 21 aug. 2023
Good afternoon, Thank you very much for this feedback. We truly appreciate it. We have reviewed this with our hotel management teams, so we may improve in any way that we can. Thank you again!

8/10 Bra

George Augustin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ok
Bodde här 3 nätter i augusti 2023
Svar från Lexi Thomas 19 aug. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful summer! Thank you!

10/10 Fantastiskt

Jason

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place is quite, convenient. Staffs are nice and hospitality. Breakfast and dining options are great.
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 19 aug. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful summer! Thank you!

6/10 Okej

Timothy

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Promising but misses the mark
I don't normally write reviews but this experience needed to be documented. The room was comfortable. What was less so was the person knocking on our door at midnight, or the dog barking next door as we were trying to go to sleep. Even with that, I probably wouldn't have written a review. When we went out to our car in the morning, we found what appeared to be vomit on the trunk. I suppose it could have been a very large bird (say 50 pounds). When we checked out later, the only question was whether we wanted our statement printed or emailed. We weren't asked how the stay was. Otherwise, I would have shared this directly. The hotel was in nice shape but I won't be going back.
Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 16 sep. 2023
Dear Timothy,Thank you for taking the time to let us know about your experience. Your feedback is valuable to us and I really appreciate your time. I have shared your feedback with the front office management team and ensured this was reviewed with them in detail and that the necessary guidelines are in place to ensure this does not occur again. Having brought this information to my attention I can ensure our staff is further trained and able to make sure this does not occur again for future guest.Thank you again so we may work toward providing the best service possible.

8/10 Bra

Daniel, Staten Island

Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 3 sep. 2023
Good morning, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful day! Thank you!

10/10 Fantastiskt

Lea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Lexi Thomas 14 aug. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful summer! Thank you!

10/10 Fantastiskt

Darlene

Bodde här 1 natt i augusti 2023
Svar från Lexi Thomas 14 aug. 2023
Good afternoon, thank you very much for this feedback. We truly appreciate it. It was such a pleasure having you and we hope to welcome you back soon. Have a wonderful summer! Thank you!