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Recensioner av Courtyard by Marriott Spokane Downtown at the Convention Ctr

3 out of 5
Courtyard by Marriott Spokane Downtown at the Convention Ctr
401 N Riverpoint Blvd, Spokane, WA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 594 av 1000 recensioner" "
8 - Bra i betyg. 272 av 1000 recensioner" "
6 - Okej i betyg. 90 av 1000 recensioner" "
4 - Dåligt i betyg. 32 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 1000 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Angela

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Uncomfortable beds
Bodde här 1 natt i maj 2024
Svar från Spokane Courtyard 24 maj 2024
Thank you for your response. I am sorry you did not enjoy our new beds.We are looking forward to a complete renovation this year and hope to welcome you back soon.

4/10 Dåligt

Jamie

Reste med familj och småbarn, Affärsresenär, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I’ve stayed here multiple times with family, but the front desk staff threatened to kick my autistic husband out of the hotel at 2am because they said he was being erratic and belligerent!!!! It was one specific staff member, we were traveling for business with our 7 month old and this staff member thought it was suspicious and erratic that we were up at 2am even when traveling with a baby and was extremely rude to my husband.
Bodde här 4 nätter i april 2024
Svar från Spokane Courtyard 21 maj 2024
Hi Jamie! Thank you for the information....this is troubling to hear. Please call me directly at the hotel so we can discuss further. Thank you! Pam A.

10/10 Fantastiskt

Brigette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location if you are visiting Washington State University. Friendly and professional staff that offers a warm and inviting atmosphere.
Bodde här 1 natt i maj 2024
Svar från Spokane Courtyard 14 maj 2024
Thank you for your kind review of our hotel and staff! We truly appreciate it! We look forward to having you back again on a future visit to Spokane!

10/10 Fantastiskt

Mindy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is right on the walking trail into downtown making it a great location to walk to restaurants, events and shopping.
Bodde här 2 nätter i maj 2024
Svar från Spokane Courtyard 7 maj 2024
Thank you for your review! The river walk is so beautiful - especially in the Springtime! Thanks for staying with us!

8/10 Bra

Kelly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very clean and they had a nice bar area. It was a little pricey but nice overall.
Bodde här 1 natt i april 2024
Svar från Spokane Courtyard 1 maj 2024
Hi Kelly! Thank you so much for your review and feedback! We look forward to seeing you again on a future visit to our area!

8/10 Bra

Charlotte

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Spokane Courtyard 1 maj 2024
Thank you!

10/10 Fantastiskt

Carole

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was at a meeting at the Spokane Convention Center, I'm 75 years old and do have some issues with walking. the Mariott was close enough for me to park at the hotel and walk to and from the Convention Center. Grateful for that.
Bodde här 3 nätter i april 2024
Svar från Spokane Courtyard 26 apr. 2024
Thank you so much for your review of our hotel, Carole! It was a pleasure to have you as our guest. We hope to see you again on a future trip to Spokane!

10/10 Fantastiskt

Charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice, quiet and best in cleanliness. Staff are very friendly. Thank you for your business. Hope to see you again
Bodde här 4 nätter i april 2024
Svar från Spokane Courtyard 21 apr. 2024
We sure appreciate your comments! Thank you and we look forward to seeing you again soon at the Spokane Courtyard!

10/10 Fantastiskt

Bryon, Red Deer

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly check-in and Bistro staff
Bodde här 1 natt i april 2024
Svar från Spokane Courtyard 16 apr. 2024
I am glad you enjoyed our staff Bryon!

10/10 Fantastiskt

Linda

Reste med familjen
Great location!
Bodde här 1 natt i april 2024
Svar från Spokane Courtyard 3 apr. 2024
Thank you for the nice review! We sure appreciate it! We hope to see you again soon!

8/10 Bra

John

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
Fair stay, run down property. Not worth the cost for comparable locations. Rented based on star rating thinking it would be nicer.
Bodde här 1 natt i mars 2024
Svar från Spokane Courtyard 26 mars 2024
Thank you so much for the review -- your feedback means a lot to us! We are looking forward to our hotel's renovation later this year! We sure hope to see you again in the future.

10/10 Fantastiskt

ASET

Bodde här 1 natt i mars 2024
Svar från Spokane Courtyard 26 mars 2024
Thank you so much for the review! We appreciate it very much and hope to see you again soon!

10/10 Fantastiskt

Kellie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the location. Everyone is super friendly. Definitely stay again
Bodde här 1 natt i mars 2024
Svar från Spokane Courtyard 17 mars 2024
Thanks Kellie for your response. We look forward to seeing you again!

4/10 Dåligt

Janis

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had two rooms reserved that said "Queen Beds". They were double beds. And since I reserved both rooms at the same time, I expected them to be side-by-side. They were on different floors. Not impressed. Fortunately the rooms were very clean. Thank you for that.
Bodde här 1 natt i mars 2024
Svar från Spokane Courtyard 16 mars 2024
Hello Janis - I apologize your rooms were not close together for your stay. The reservations had different last names and we were unaware they were linked.Thanks for your response.

8/10 Bra

Kellie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice view of the river. Easy walk to dining & shopping. All the staff was very friendly
Bodde här 2 nätter i mars 2024
Svar från Spokane Courtyard 12 mars 2024
Thanks for your response Kellie! I am glad you enjoyed our staff!

10/10 Fantastiskt

Matthew

Bodde här 2 nätter i mars 2024
Svar från Spokane Courtyard 26 mars 2024
Thank you for your 5 star review! We sure appreciate your business and look forward to seeing you again soon.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Nice hotel by the river
Great location and the person working at the front desk was very nice to give us the room with the river view. Room was in good condition, but there’s an area leading to the bathroom that smelled bad. Room (except bathroom) was all carpeted, so maybe it got wet & didn’t dry out properly. Overall it was a good experience other than the unpleasant smell in small area in the room.
Bodde här 1 natt i februari 2024
Svar från Spokane Courtyard 29 feb. 2024
Thank you for your response. We appreciate the feedback on the unpleasant smell issue that we can address immediately.

10/10 Fantastiskt

Margaret

Bodde här 1 natt i februari 2024
Svar från Spokane Courtyard 20 mars 2024
Thanks for your response Margaret!

4/10 Dåligt

DOUGLAS

Bodde här 1 natt i februari 2024
Svar från Spokane Courtyard 22 feb. 2024
Thank you Douglas for your response.

10/10 Fantastiskt

Jerel

Bodde här 1 natt i februari 2024
Svar från Spokane Courtyard 22 feb. 2024
Thank you Jerel for your response.

10/10 Fantastiskt

Carolina

Reste med familjen
Always need updates
Bodde här 3 nätter i februari 2024
Svar från Spokane Courtyard 20 feb. 2024
Thank you Carolina for your response.

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Spokane Courtyard 19 feb. 2024
Thank you Janet for your response.

10/10 Fantastiskt

Robin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Spokane Courtyard 18 feb. 2024
Thank you Robin for your response. We look forward to your next visit!

6/10 Okej

Ellen

Affärsresenär
Gillade: Renlighet och personal och service
Was really noisy on the side i stayed on. I have always in the last 3 years been close to river. They said that was not available this year! Will probably not stay there again
Bodde här 3 nätter i februari 2024
Svar från Spokane Courtyard 11 feb. 2024
I am sorry Ellen we were unable to accommodate your request this year. Thank you for your feedback.

8/10 Bra

OutiJ

It seems interior is old and has bit of a smell in the rooms
Bodde här 3 nätter i februari 2024
Svar från Spokane Courtyard 5 feb. 2024
Thanks for your feedback, it will be shared with the Leadership Team.

8/10 Bra

Luis

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place t
Bodde här 1 natt i januari 2024
Svar från CY Spokane 2 feb. 2024
Thank you, Luis! We appreciate your review! We hope to see you again soon!

6/10 Okej

Cindi A

Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 20 mars 2024
Thanks for your response Cindi.

10/10 Fantastiskt

Billy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 2 nätter i december 2023
Svar från Spokane CY 31 jan. 2024
Thank you so much for your 5 out of 5 rating! We really appreciate your business and hope to see you again soon!

4/10 Dåligt

Laura

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 31 jan. 2024
Hi Laura! Thank you for your review of our hotel. It looks like we did not measure up and we would love to have more feedback on that if possible so we can address it. We do appreciate your business and hope we can be of service to you in the future.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Spokane CY 31 jan. 2024
Thank you for your review! 10 out of 10 is what we strive for. We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Nikita, Portland

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Spokane Courtyard 30 jan. 2024
Thank you for your response Nikita. We look forward to seeing you again!

10/10 Fantastiskt

Alex

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful area
Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 29 jan. 2024
Hi Alex! We want to thank you for posting a 5 out of 5 review for us! Please come back and see us again soon!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It's a hotel
Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 29 jan. 2024
Hi John! Thank you for the 5 out of 5 rating! We sure appreciate it and hope to see you again on your next visit to Spokane!

10/10 Fantastiskt

Jill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was comfortable. We enjoyed the pool and hot tub. Staff was friendly and helpful.
Bodde här 2 nätter i januari 2024
Svar från Spokane Courtyard 28 jan. 2024
Thanks for your feedback Jill. We look forward to see you again!

8/10 Bra

Leslye

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 27 jan. 2024
Thanks Leslye for your review. We look forward to see you again!

10/10 Fantastiskt

Brandi

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was clean and everyone was friendly.
Bodde här 1 natt i januari 2024
Svar från Spokane CY team 23 jan. 2024
Thank you for your review of our property! We sure appreciate your business and hope to see you again soon!

10/10 Fantastiskt

Vasiliy

Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 5 feb. 2024
Thanks Vasilliy for your response. We look forward to see you again!

10/10 Fantastiskt

Carol

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 15 jan. 2024
Thanks for your feedback Carol! We look forward to seeing you again.

10/10 Fantastiskt

Tami

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have always loved Marriott but the staff was incredibly kind and helpful with every little and big thing!! I’d recommend staying at this hotel because of a 10/10 experience!! They accommodated each and every request I had!! Amsxing breakfast!! A fire in extremely cold weather.. wonderfully clean pool and hot tub!! Felt very safe here!! Loved it!! Comfy beds and welcoming all the way around!!
Bodde här 2 nätter i november 2023
Svar från Spokane Courtyard 9 jan. 2024
Tami, we are so delighted to hear that you enjoyed your stay with us! We sure hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value
Super clean and quiet. Would stay here again.
Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 8 jan. 2024
We are THRILLED to see that you enjoyed your stay with us! We would love to see you again on your next visit to our area.

10/10 Fantastiskt

Billy

Bodde här 2 nätter i december 2023
Svar från Spokane Courtyard 8 jan. 2024
Thank you for the 5 out of 5 rating! Come see us again!

10/10 Fantastiskt

Rita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed here twice and i love how accommodating and friendly the staff are. We will stay again.
Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 8 jan. 2024
Hi Rita! Thank you so much for staying with us -- we sure appreciate it! We hope to see you again when your plans bring you back to our area.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place for an overnight visit before I get on a plane tomorrow. The lady at the front desk was absolutely a doll. I wish all hotels had staff like her. Y'all definitely have one of a kind I didn't get her name or I would tell it to you. She had light brown hair like caramel color and freckles. Super sweet girl.
Bodde här 1 natt i januari 2024
Svar från Spokane Courtyard 8 jan. 2024
Thank you, Mary! We really appreciate your kind words regarding your stay with us. I will be sharing your comments with our entire team. We hope to see you again on your next visit to Spokane!

2/10 Väldigt dåligt

Walfreddy

Gillade inte: Renlighet och personal och service
From the first day we asked for cleaning service in the room, they simply said that the order had already been made on the computer, but when we arrived each night to rest we found the room dirty and without doing the cleaning service and the person in charge only told us that he can't do anything.
Svar från Spokane Courtyard 8 jan. 2024
I am so sorry for the miscommunication on getting your room serviced. We can and will clean rooms daily at our guests discretion. We feel terrible that your room was missed - please accept our apology for the error. We hope to see you again for a 2nd chance.

10/10 Fantastiskt

mark

Bodde här 2 nätter i december 2023
Svar från Spokane CY team 23 jan. 2024
Wow! We love your review! And appreciate it very much! We sure hope to see you again soon.

10/10 Fantastiskt

Gaylynn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Spokane Courtyard 7 jan. 2024
Thank you for your review. We look forward to seeing you again!

8/10 Bra

Val

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had the King suite which faces the court yard. Very nice room, love having a separate living room from the bedroom. What I would like to see is a closet or armoire added in the bedroom for hanging your clothes instead of using the coat closet. The bathroom is a bit tight and a grab bar should be on the opposite side it is now, you cannot easily get in and out of the tub where the handle is now.
Bodde här 2 nätter i december 2023
Svar från Spokane Courtyard 31 jan. 2024
Thank you for your review and for your recommendations! We will be renovating the hotel soon and will pass these recommendations along! Thanks for staying with us and we hope to see you again.

10/10 Fantastiskt

Tiffany

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent, friendly and helpful. Convenient to convention center. Will stay here again.
Bodde här 2 nätter i december 2023
Svar från Spokane Courtyard 1 jan. 2024
Thank you for staying with us, Tiffany! Happy New Year!

10/10 Fantastiskt

Dean

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
great location .. easy and extremely pleasant to walk my dog to the Gonzaga U campus comfy beds fair price
Bodde här 1 natt i december 2023
Svar från Spokane Courtyard 29 dec. 2023
Thank you, Dean! We sure appreciate the great review.

8/10 Bra

Jeremy

Gillade: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från Spokane CY 29 dec. 2023
Thank you for your review! We are glad you enjoyed your stay! Happy Holidays!