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Recensioner av Northfield Inn, Suites & Conference Center

2.5 out of 5
Northfield Inn, Suites & Conference Center
3280 Northfield Dr, Springfield, IL

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 714 av 1011 recensioner" "
8 - Bra i betyg. 201 av 1011 recensioner" "
6 - Okej i betyg. 57 av 1011 recensioner" "
4 - Dåligt i betyg. 21 av 1011 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1011 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Amarendra, Naperville

Gillade: Bekvämligheter
Near to highway
Bodde här 1 natt i maj 2024

8/10 Bra

Cheryl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed one night on our way home. The property was very clean and appealing. Staff was very helpful and friendly. Room was clean, spacious, quiet and provided everything we needed. We would stay here again.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Morgan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is very friendly, the breakfast is great and the room is very comfortable
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Jill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect for a quick overnight. Enjoyed breakfast.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, nice staff, GREAT morning breakfast with attentive staff in the dining room. quiet at night, safe parking, easily accessible to all things Springfield!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Maggie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I have stayed here before as a mid way point between WI and TN ..I now jave an ESA service dog and ahe was accepted. That made double happy! Love staying here. Very clean
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Angie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed at the property twice during our trip. On the way to our destination, and our way home. It was so good the first time, we got a family room the second time. It was just like our own little apartment. And the daily cookies were amazing ☺️
Bodde här 1 natt i maj 2024
Svar från Sarah 23 maj 2024
Dear happy guest, thank you for sharing a review of your recent experience. Our team here at Northfield Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and helpful. Nice breakfast.
Bodde här 2 nätter i maj 2024
Svar från Tony 22 maj 2024
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 Fantastiskt

Christopher

Bodde här 1 natt i maj 2024
Svar från Tony 22 maj 2024
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 Fantastiskt

Melissa

The check in staff answered any and all questions before we needed to ask. It is appreciated that they seemed to care that we chose their hotel. The staff was nicely attired and pleasant. The adjoining Mexican restaurant was an excellent choice for good food and atmosphere.
Bodde här 1 natt i maj 2024
Svar från Tony 22 maj 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon.

8/10 Bra

Holly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was clean and reasonably priced for a one night stay,
Bodde här 1 natt i maj 2024
Svar från Tony 22 maj 2024
Thank you for giving us a good rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

6/10 Okej

eli

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
the air conditioning unit was not working, the refrigerator was iced up. otherwise fine
Bodde här 1 natt i maj 2024
Svar från Tony 22 maj 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping and maintenance staff. We do hope you give us another chance as we will improve our services.

10/10 Fantastiskt

Tammie

Reste med familj och småbarn
Staff is very nice and helpful.
Bodde här 1 natt i maj 2024
Svar från Tony 22 maj 2024
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 Fantastiskt

jan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast area has been updated and is lovely and easier to use.
Bodde här 4 nätter i maj 2024
Svar från Tony 22 maj 2024
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

8/10 Bra

Patty

Gillade: Personal och service och boendets skick och faciliteter
The property was clean and cute. Staff was nice. Our room wasn't completely clean.
Bodde här 2 nätter i maj 2024
Svar från Tony 22 maj 2024
Thank you for giving us a good rating that means so much to us. I'm sorry that your room was not clean, I will personally make sure our staff aware of this. Hope to see you again soon. Take care!

8/10 Bra

LaSheena

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No comment
Bodde här 1 natt i maj 2024
Svar från Tony 22 maj 2024
Thank you for giving us a good rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 Fantastiskt

Scott

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, nice size, pool, restaurant close by.
Bodde här 1 natt i maj 2024
Svar från Sarah 13 maj 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Bra

Jack

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 2 nätter i maj 2024
Svar från Sarah 13 maj 2024
Thank you for the review.

8/10 Bra

Kay

Bodde här 1 natt i april 2024
Svar från Sarah 13 maj 2024
Thank you for the review. Take care!

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was great
Bodde här 1 natt i maj 2024
Svar från Sarah 13 maj 2024
Wow! What a wonderful review. Thank you.

10/10 Fantastiskt

Kristina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sarah 13 maj 2024
Thank you for the 5 star review

10/10 Fantastiskt

Tammie

Gillade: Personal och service och boendets skick och faciliteter
Everyone was very pleasant and helpful.
Bodde här 3 nätter i april 2024
Svar från Sarah 13 maj 2024
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 Fantastiskt

TANISHA

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay. Front desk was great. Thank you!
Bodde här 1 natt i april 2024
Svar från Sarah 13 maj 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon.

8/10 Bra

Jeff

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från SARAH 29 apr. 2024
Thank you for the review.

10/10 Fantastiskt

Charles, Hutchinson

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, quiet and an excellent price.
Bodde här 1 natt i april 2024
Svar från Sarah 26 apr. 2024
Thank you for the perfect review. We appreciate the kind comments.

8/10 Bra

Margaret, North Chelmsford

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was great. It was the cleanest hotel I have been in in years, especially the breakfast area, which had plenty of choices. I made sure to compliment the staff. The staff was wonderful, each shift, directing me to dining, loaning me a file folder I had forgotten, and being pleasant etc. I wasn't sure what to expect with an independent, not a known national brand but I would stay here again!
Bodde här 2 nätter i april 2024
Svar från Sarah 28 apr. 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us

10/10 Fantastiskt

Michelle

Reste med sin partner
Friendly staff
Bodde här 1 natt i april 2024
Svar från Sarah 26 apr. 2024
Thank you for providing feedback on your recent experience at Northfield Inn. We appreciate the kind comments about our staff. We look forward to welcoming you back again soon.

4/10 Dåligt

Robert L Griffing

Reste i grupp
When we checked in at 4pm, not all of our rooms were ready. Our room when we came up to the door, was opened already.
Bodde här 1 natt i april 2024
Svar från SARAH 26 apr. 2024
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast andefficient service, but sometimes it takes longer than expected. Unfortunately, we had staffing issues that day. We worked as a team to get guests checked in as soon as humanly possible. We hope you give us another chance soon, so we can share a more positive experience.

10/10 Fantastiskt

Michelle

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Great room, friendly staff
Bodde här 1 natt i april 2024
Svar från Sarah 26 apr. 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Okej

Jessica

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
I had four 8 year olds with me We checked in at about 1 and swam from 2-5. We went back to the room for the night and at 630 the toilet was clogged. I called the front desk and asked for assitance. They dropped off a plunger and noone followed up Needless to say. We did not have a toilet to use the whole night. They had to pee in th the bathtub I approached the front desk the next morning and I got a I am sorry for any inconvenince.
Bodde här 1 natt i april 2024
Svar från Sarah 19 apr. 2024
Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team and that you found our service to be below your standards. This has been communicated to the concerned staff.

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect place to stay for an overnight in Springfield. Clean, breakfast was good, staff was friendly.
Bodde här 1 natt i april 2024
Svar från Sarah 19 apr. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 Väldigt dåligt

Michael, Lake Zurich

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrible customer service
Bodde här 1 natt i april 2024
Svar från Sarah 19 apr. 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

10/10 Fantastiskt

Carolyn

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable. Breakfast was good. Staff at desk both night and day were very nice. This was our second stay.
Bodde här 1 natt i april 2024
Svar från Sarah 28 apr. 2024
Thank you and welcome back! We appreciate the perfect rating and the kind comments.

10/10 Fantastiskt

Michele

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från SARAH 28 apr. 2024
Thank you for taking the time to review your stay and the 5-star review!

10/10 Fantastiskt

Kisha

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice staff all around
Bodde här 1 natt i april 2024
Svar från Sarah 13 maj 2024
Thank you for your kind review! We truly appreciate your kind words about our staff. It's a boost for us every time we hear positive reviews such

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is extremely friendly. Very good restaurant attached as well.
Bodde här 1 natt i april 2024
Svar från Sarah 13 maj 2024
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and safe.
Bodde här 1 natt i april 2024
Svar från Sarah 13 maj 2024
Thank you for your positive comments and I am pleased that you had a good stay.

10/10 Fantastiskt

Lance

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very relaxing atmosphere and a quiet nights sleep
Bodde här 1 natt i april 2024
Svar från Sarah 13 maj 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Okej

John

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The cost is reasonable for the this property because you get what you pay for. Thin walls, worn finishes, low cost furniture. Location is poor, but close to the freeway.
Bodde här 1 natt i april 2024
Svar från Sarah 12 apr. 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Springfield.

10/10 Fantastiskt

Joshua

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and the breakfast was good
Bodde här 1 natt i april 2024
Svar från Sarah 12 apr. 2024
Thank you for your kind review! We truly appreciate your kind words about our staff. It's a boost for us every time we hear positive reviews such as this.

10/10 Fantastiskt

Charlie

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful stay!
Bodde här 1 natt i mars 2024
Svar från Sarah 12 apr. 2024
Dear Happy Guest. Thank you for giving us a perfect rating! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Fantastiskt

Lynn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was as expected. The food was good.
Bodde här 2 nätter i april 2024
Svar från Sarah 12 apr. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Bra

Joy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick stay overnight during travel.
Bodde här 1 natt i april 2024
Svar från Sarah 29 apr. 2024
Thank you for taking the time to review your stay.

10/10 Fantastiskt

Vickie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice area , great staff, and clean .
Bodde här 1 natt i april 2024
Svar från Sarah 29 apr. 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Okej

Thomas

Reste med sin partner
Gillade: Personal och service
Dated property
Bodde här 2 nätter i april 2024
Svar från Sarah 12 apr. 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Springfield.

10/10 Fantastiskt

Helen, Chicago

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice staff. Long hallway, one elevator.
Bodde här 1 natt i april 2024
Svar från Sarah 29 apr. 2024
I am glad to hear that you enjoyed your stay with us and we hope to welcome you back to the hotel soon.

10/10 Fantastiskt

Carolyn

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and comfortable. Breakfast was nice.
Bodde här 1 natt i april 2024
Svar från Sarah 29 apr. 2024
Thank you for the kind comments

10/10 Fantastiskt

Dorothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sarah 29 apr. 2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with

10/10 Fantastiskt

Abby

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked that there was an option to request and infant bed my baby slept good and I got to sleep by myself 😂
Bodde här 1 natt i mars 2024
Svar från Sarah 29 apr. 2024
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

8/10 Bra

Tiffany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel for the price but very unfortunate how noisy it is. We did not sleep at all.
Bodde här 1 natt i april 2024
Svar från SARAH 28 apr. 2024
Thank you for your review. I am glad to hear that overall, your experience was positive. I am disappointed to hear that the hotel was too noisy to get a good night's sleep. We do hope you give us another chance to make it up to you. Take care.