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Recensioner av Sandman Signature St. John's Hotel

3.5 out of 5
Sandman Signature St. John's Hotel
227 Kenmount Road, St. John's, NL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 925 av 1580 recensioner" "
8 - Bra i betyg. 398 av 1580 recensioner" "
6 - Okej i betyg. 141 av 1580 recensioner" "
4 - Dåligt i betyg. 76 av 1580 recensioner" "
2 - Väldigt dåligt i betyg. 40 av 1580 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

kelsey

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a lovely stay only thing that bothered me was the gentleman that greeted me at check in wasnt all the friendly but the lady the next morning and even the cleaning people was incredibly welcoming and friendly!
Bodde här 1 natt i maj 2024
Svar från Ethan - Front Office Manager 21 maj 2024
Thank you for your feedback and apologize for the gentleman's demeanor. We will look into this further for you.Our lovely team love to help and hope to see you in the near future.

10/10 Fantastiskt

Julie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed everything about my stay was great! No complaints!
Bodde här 2 nätter i maj 2024
Svar från Ethan - Front Office Manager 20 maj 2024
Thank you for your feedback, we love to hear that you had a great experience with us and hope to see you in the near future.

10/10 Fantastiskt

Rob

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Poor management but good staff!!!
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 15 maj 2024
We appreciated your feedback and apologize for any inconveniences during your stay.

10/10 Fantastiskt

Christopher, Kitchener

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic!
Bodde här 4 nätter i maj 2024
Svar från Ethan - Front Office Manager 15 maj 2024
Thank you for your feedback, we would love to hear more about this stay on your next visit.

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay!
Bodde här 2 nätter i maj 2024
Svar från Ethan - Front Office Manager 15 maj 2024
Thank you for your feedback, we would love to hear more about this stay on your next visit.

8/10 Bra

Stephanie

Reste med sin partner
I didn’t appreciate that when asked by the cleaning staff when I would be checking out, they were informed it would be at 12. I placed the metal latch across the door and began to pack and get ready to leave. I then proceeded to shower only for the cleaning staff again to attempt to enter the room. If the metal latch was not across the door they would have entered while I was in shower. I did not appreciate this as a grown man would have entered a room of a woman who was naked in the shower.
Bodde här 1 natt i maj 2024
Svar från Ethan - Front Office Manager 10 maj 2024
We apologize for this uncomfortable situation. Check out time is 12pm and should not of been disturbed beforehand.We have escalated this to our housekeeping management team to ensure that this does not happen again.We hope to see you in the near future to make this right.

10/10 Fantastiskt

Sheldon

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good service, good location, would stay again
Bodde här 2 nätter i april 2024
Svar från Kourtney- Guest Service Manager 7 maj 2024
Thank you for taking the time to review us, we are glad you enjoyed your stay with us, we look forward to seeing you again in the near future.

10/10 Fantastiskt

Nina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent accommodations … so clean and well cared for
Bodde här 2 nätter i maj 2024
Svar från Ethan - Front Office Manager 6 maj 2024
Thank you for your feedback, we are glad to hear that you had a great stay overall and hope to see you in the near future!

8/10 Bra

Trudy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff and very accommodating. Clean rooms but a bit of an odour in the room. Not sure if it was a strong cleaner or maybe carpet.
Bodde här 2 nätter i maj 2024
Svar från Ethan - Front Office Manager 6 maj 2024
Thank you for your feedback, we are glad to hear that you had a great stay overall and hope to see you in the near future!

10/10 Fantastiskt

Tammy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great birthday weekend..we loved our room and it was very quiet and clean. Breakfast at Dennys was excellent!
Bodde här 2 nätter i maj 2024
Svar från Ethan - Front Office Manager 6 maj 2024
Thank you for your feedback, we are glad to hear that you had a great stay overall and hope to see you in the near future!

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We liked the available restaurant that are connected to the hotel and the close proximity to shopping. It was quiet and very comfortable. Room cleanliness was not great but ok. Overall we would book again.
Bodde här 2 nätter i maj 2024
Svar från Ethan - Front Office Manager 6 maj 2024
Thank you for your feedback, we are glad to hear that you had a great stay overall and hope to see you in the near future!

8/10 Bra

taylor

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was very accepting of having pets stay. But when mentioned about a plate on the heating system was broken upon entering the room we were told it was going to be looked by maintenance but they didn’t show at all.
Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 3 maj 2024
Thank you for your feedback, but do apologize for the inconvenience for the heating system and lack of maintenance.We have passed this information along to our maintenance team to inspect.We hope to see you in the near future to offer a better experience.

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 3 maj 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 3 maj 2024
Thank you for your feedback, we would love to hear more about your stay.

8/10 Bra

David

Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 10 maj 2024
Thank you for your feedback, we would love to hear more about your stay and hope to see you in the near future.

10/10 Fantastiskt

Nikita

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really enjoyed the gym, pool and hot tub. Nice modern and clean rooms and hotel overall. Pet friendly and friendly staff.
Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 1 maj 2024
Thank you for your feedback, we love to hear that you had a great stay with us and hope to see you in the near future.

8/10 Bra

Jennifer

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent friendly service! Clean well kept property. Always enjoy our stay there!
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 1 maj 2024
Thank you for your feedback, we love to hear that you had a great stay with us and hope to see you in the near future.

10/10 Fantastiskt

Terry

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 20 maj 2024
Thank you for your feedback, we would love to hear more about your stay on your next visit.

10/10 Fantastiskt

Briand

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Accueil parfait
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 1 maj 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Lawrence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Happy with our stay.
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 1 maj 2024
Thank you for your feedback, we would love to hear more about your stay.

8/10 Bra

Paula

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property. Overall great stay and would recommend to travelers. At check out they tried to charge me a second time for my room, rather than reimburse the incidental amount. That made check out frustrating. Other, than that a great stay.
Bodde här 3 nätter i april 2024
Svar från Ethan - Front Office Manager 28 apr. 2024
Thank you for your feedback, but apologize for the frustration during your stay.We have worked on this and hope to see you in the near future to offer a much better stay!

8/10 Bra

Nicole

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 1 maj 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Briand

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gentille dame à l accueil
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 1 maj 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Wanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and convenient.
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 28 apr. 2024
Thank you for your feedback, we would love to hear more about your stay!

10/10 Fantastiskt

Andrea

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We travelled with our dog and they treated him as if he was a VIP!
Bodde här 3 nätter i april 2024
Svar från Ethan - Front Office Manager 28 apr. 2024
Thank you for your feedback, we love to hear that everyone had a great time.We hope to see everyone in the near future!

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient centrally located location
Bodde här 1 natt i februari 2024
Svar från Kourtney- Guest Service Manager 25 apr. 2024
Thank you for taking the time to review us, we look forward to seeing you again in the future

10/10 Fantastiskt

Tamara, Indian Harbour

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location.
Bodde här 2 nätter i april 2024
Svar från Kourtney- Guest Service Manager 25 apr. 2024
Thank you for taking the time to review us

10/10 Fantastiskt

Ricky

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very modern and clean
Bodde här 1 natt i april 2024
Svar från Kourtney- Guest Service Manager 25 apr. 2024
Thank you for taking the time to review us, we look forward to seeing you again in the near future

8/10 Bra

Riaz

Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 15 maj 2024
Thank you for your feedback, we would love to hear more about this stay on your next visit.

10/10 Fantastiskt

Vanessa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel.
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 22 apr. 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Katie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love the sandman, always our go to for our stays in St. John’s! The pool is nice and the rooms are always very clean!
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 22 apr. 2024
Thank you for your feedback, we love to hear that you had a great experience with us and we look forward seeing everyone in the near future!

10/10 Fantastiskt

Pauline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 22 apr. 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Courtney

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful accommodations as always !
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 21 apr. 2024
Thank you for your feedback, we love to hear this.We hope to see you in the near future!

10/10 Fantastiskt

dianne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från Kourtney- Guest Service Manager 19 apr. 2024
Thank you for taking the time to review us, we are glad you enjoyed your stay !

8/10 Bra

Stephanie

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Ethan - Front Office Manager 20 apr. 2024
Thank you for your feedback, we would love to hear more about your stay.

8/10 Bra

Terry

Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 10 maj 2024
Thank you for your feedback, we would love to hear more about your stay and hope to see you in the near future.

8/10 Bra

Derick

Bodde här 5 nätter i april 2024
Svar från Kourtney- Guest Service Manager 7 maj 2024
Thank you for taking the time to review us.

8/10 Bra

Brittany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place
Bodde här 1 natt i mars 2024
Svar från Ethan - Front Office Manager 15 apr. 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Deana

It was convenient and very clean
Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 15 apr. 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Gerry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good choice of restaurants
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 15 apr. 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Janine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bedding was so comfy Great location
Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 15 apr. 2024
Thank you for your feedback, we would love to hear more about your stay.

10/10 Fantastiskt

Chantel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great, outside had a lot of dog poop not cleaned up but otherwise was a great stay. I realized after I didn't receive my vip credit to Denny’s as well.
Bodde här 4 nätter i april 2024
Svar från Ethan - Front Office Manager 15 apr. 2024
Thank you for your feedback, we love to hear that you had a great stay overall, but apologize for the VIP credit and our landscaping.We have passed this information along to our team to ensure the future visits.We hope to see you in the near future.

8/10 Bra

Leanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was clean and staff was friendly and helpful.
Bodde här 4 nätter i april 2024
Svar från Ethan - Front Office Manager 13 apr. 2024
Thank you for your feedback, we love to hear that you had a great experience with us and hope to see you in the near future.

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Bekvämligheter
The beds are extremely comfortable,had to ask what kind of mattress was on the bed.Staff was amazing! Only two issues were that the carpet in the rooms had a lot of hair, looked like pet hair and the shower had blood in it.Other then that, it was a wonderful stay.
Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 13 apr. 2024
Thank you for your feedback, but do apologize for the inconveniences during your stay.We have passed this information along to our housekeeping team to ensure that this is taken care of for all future visits.We hope to see you in the near future!

10/10 Fantastiskt

Ryan

Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 2 maj 2024
Thank you for your feedback, we would love to hear more about your stay.

4/10 Dåligt

Ronda

Affärsresenär, Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There was a man parked in the parking lot for 2 days. And not one staff member noticed. It was very uncomfortable and creepy I even brought it to their attwntion. Thehnseemed unfazed
Bodde här 2 nätter i april 2024
Svar från Ethan - Front Office Manager 11 apr. 2024
Thank you for your feedback, we apologize for the inconveniences during your stay and hope to make this right.

10/10 Fantastiskt

Rebecca

Bodde här 3 nätter i mars 2024
Svar från Ethan - Front Office Manager 12 apr. 2024
Thank you for your feedback, we hope to see you in the near future and hear about this visit.

10/10 Fantastiskt

Rob

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Poorest ManagementNothing Good
Bodde här 1 natt i april 2024
Svar från Ethan - Front Office Manager 11 apr. 2024
Thank you for your feedback, but we do apologize for any inconveniences during your stay with us.We hope to hear more about this stay to better rectify for future bookings.

10/10 Fantastiskt

Kara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, close to shopping, pool and hot tub was great. Lots of parking space, and staff was very helpful! I will definitely stay there again!
Bodde här 3 nätter i april 2024
Svar från Ethan - Front Office Manager 11 apr. 2024
Thank you for your feedback, we love to hear that you had a great experience with us.We hope to see you in the near future as it was a pleasure having you stay.

10/10 Fantastiskt

Grace

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Like the closeness to everything. Walk in access to two restaurants. Staff friendly Hotel clean
Bodde här 1 natt i april 2024
Svar från Kourtney- Guest Service Manager 10 apr. 2024
Thank you for taking the time to review us, we are glad you enjoyed your stay