Dear Klenam,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Anon,We would like to thank you for taking the time to rate us. We regret that your stay was not entirely to your satisfaction. We would like to offer our sincerest apologies for not having been able to provide a memorable stay with us and let you know that if you shared with us your name or username, and not posted it anonymously, and defined what was wrong during your stay, we would have been able to pass on your comment with the relevant information to the appropriate department for investigation. We trust that you will take the opportunity to use our hotel again in the future. Yours Sincerely, DM

Dear Kent,Thank you so much for choosing Golden Tulip Vivaldi while visiting the Maltese Islands, and for taking a moment to leave your feedback. Since your satisfaction is our priority, the entire team and I are delighted to see you enjoyed your stay. Once again, thank you so much for your loyalty towards Golden Tulip Vivaldi and for recommending us so highly. Kindly be assured that the entire management of Golden Tulip Vivaldi are already looking forward to welcome you back within our property. Until we do have this opportunity, we wish you all the best. Sincerely, DM

Dear Bjorn,Thank you for this review about Golden Tulip Vivaldi. We are really happy that your stay had such a good outcome and that everything worked well. Please do not hesitate to contact us if you are planning to come back to stay with us, as we would be very happy to host you. We look forward to provide you with another great experience. Best regards, DM

Dear Lars,Thank you for your rating. We look forward to sharing your feedback with the entire team and to welcoming you back for another stay at the Golden Tulip Vivaldi Malta. Kind regards,DM

Dear Jim, Thank you for sharing your thoughts about your experience. We were sad to read that on this occasion we did not meet your expectations and we would like to express regret for this. Your housekeeping and food and beverage comments have been shared with the respective department for review. With regards to the 4 star rating comment, we would like to mention that the Malta Tourism Authority (MTA) which is Malta's national tourism industry’s regulator periodically comes to check and ensures that the hotel meets the 4 star standards’ requirements. Nonetheless, we apologise if we have caused you any inconvenience and that we did not meet your expectations. Thank you for using our hotel and we hope to see you again in the future. Regards, DM

Dear Ariana, Thank you for staying with us and for sharing your thoughts about your sojourn on Hotels.com. We were pleased to read that you enjoyed your sojourn with us. However, we were sorry to read that you did not like the hotel's location. Unfortunately, there is not much we can do about this, but the property's location is well-described on all online booking platforms and also pinned on the online maps to avoid any disappointments to our guests. Nonetheless, we would like to apologize for any inconvenience. Once again, we thank you for this last visit and we hope you will consider staying with us in a not too distant future. Until then, we wish you all the best. Regards, DM

Dear Henriette, Thank you for taking the time to share your feedback. We were pleased to know that you enjoyed most aspects of the hotel but at the same time, we were sorry to read that on this occasion the experience did not meet your expectations fully and we would like to apologise for this. Thank you for your custom and we sincerely hope to see you again in the future. Kind regards, DM

Dear Fredrik, Thank you for taking the time to share your feedback. We were pleased to read that you enjoyed the hotel's location and cleanliness in the rooms but nonetheless, we were sorry to hear that the experience did not meet your expectations due to breakfast. We would like to convey to you our most sincere apologies for this inconvenience and rest assured that your comments have been shared with the restaurant manager for review. Thank you for staying at Golden Tulip Vivaldi and we hope to see you again in the future. Sincerely, DM

Dear Ida, Thank you for taking the time to share your feedback. We were pleased to read that you enjoyed most aspects of the hotel but at the same time, we were sorry to read that on this occasion the experience did not meet your expectations fully and we would like to apologise for this. Please note that we take these comments very seriously and that we will try and resolve some of the issues you mentioned for future guests. In the meantime, your comments have been shared with senior management for review. Thank you for your custom and we sincerely hope to see you again in the future. Kind regards, DM

Dear Petra, Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations fully and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure these issues are addressed for the future. In the meantime, your comments have been shared with the housekeeping department for review. Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future. Kind regards, DM

Dear Camilla, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely, DM

Dear Moses, We would like to thank you for taking the time to review us after your most recent stay with us. We regret to hear that your stay was not entirely to your satisfaction due to the TV not working and a locked safe. We would like to offer our sincerest apologies for not having been able to provide a memorable stay with us and let you know that your TV not working comment has been shared with the maintenance department for investigation. With regards to the locked safe, we would have opened this for you if you informed us of the issue at the time of your stay. We trust that you will take the opportunity to use our hotel again in the future. Yours Sincerely, DM

Dear Guest, Thank you for taking the time to rate us. We were sorry to see that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these ratings very seriously and if you shared with us where we failed you, we would have made sure these issues were addressed for the future. We apologise if we have caused you any inconvenience. Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future. Kind regards, M Gatt, Duty Manager

Dear Per, Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything and that you did not find any negative things to report. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, M Gatt, Duty Manager

Dear Fredrik, Thank you so much for choosing Golden Tulip Vivaldi while visiting the Maltese Islands, and for taking a moment to leave your feedback. Since your satisfaction is our priority, the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for your loyalty towards Golden Tulip Vivaldi and for recommending us so highly. Kindly be assured that the entire management of Golden Tulip Vivaldi are already looking forward to welcome you back within our property. Until we do have this opportunity, we wish you all the best. Sincerely, M Gatt, Duty Manager

Dear Guest, Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Hotels.com. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel. We are already looking forward to welcoming you back at our hotel. Until then, everyone at Golden Tulip Vivaldi wish you all the best. Kind regards, M Gatt, Duty Manager

Dear Guest, Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay comprehensively. Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi are already looking forward to greet you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, M Gatt, Duty Manager

Dear Isobel, Thank you for choosing our hotel and for taking the time to rate us. We are so glad to see that you enjoyed the property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, M Gatt, Duty Manager

Dear Tor-Björn, Thank you so much for your delightful feedback. I was thrilled to read you had a fabulous stay with us. Here at the Golden Tulip Vivaldi we always strive to take an extra step to make each stay a truly memorable experience. Your words are inspiring and this kind of feedback is the greatest reward for the efforts we make on a daily basis. I hope that we will have the privilege to accommodate you on another occasion. Until then, best wishes. Kind regards, Mark Gatt, Duty Manager

Dear Lina, thanks for your feedback and for having booked our hotel. We were pleased to have you over and we look forward to your next visit to this beautiful island, sincerely, Massimiliano Bartolini Duty Manager

Dear Guest, it is an authentic pleasure for me and our management to learn that you stayed at this property so many times and we wish to have you over for many years to come. Your comment with regard to the breakfast selection is being assessed always aiming to new enhancements. Best regards Massimiliano Bartolini Duty Manager

Dear Guest, thanks for your precious feedback rewarding our service and product. We are more than happy that you had such a great experience with us and we wish to welcome you back soon, kind regards Massimiliano Bartolini Duty Manager

Dear Anonymous, Your feedback has been acknowledged and thanks for choosing our hotel. Cordially Massimiliano Bartolini Duty Manager

Dear Catharina, Thank you for giving us a great rating and for recommending our hotel to other travelers. We are looking forward to hosting you at the Golden Tulip Vivaldi hotel in the future! Kind regards, Sales Team

Dear Olivia, Thanks for your feedback about the last stay at the Golden Tulip Vivaldi hotel. I am glad you appreciated our privileged location and its quietness as well. Regarding the gym please note that, upon guest request, we can open it earlier than usual, based on our discretion from time to time. Wishing to see you soon, Massimiliano Bartolini Duty Manager

Dear Nichlas, Thanks for reviewing the Golden Tulip Vivaldi hotel. We are sorry that the bed was not satisfying. Please note that our housekeeping department is always available and willing to find the solution to accommodate our guests needs. Anyway the situation you reported has been verified and rectified where needed. The pricing is well specified on all the booking platform that we use; we are always willing to upgrade guests room category when requested according to availability. I honestly do not understand what you were implying by saying : - " they charge 25 € extra if you are in a hurry". Best regards Massimiliano Bartolini Duty Manager

Dear Nicklas, Thank you so much for reviewing us after your recent stay at the Golden Tulip Vivaldi hotel. Your mark shows a good perception of our hotel with its service and offer. I wish to have the opportunity to provide you the memorable experience we always strive to deliver. On behalf of the entire Golden Tulip Vivaldi I appreciate your trust in our hotel I do hope to have the pleasure of hosting you again in the near future. Sincerely,