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Recensioner av Holiday Inn St. Petersburg West, an IHG Hotel

3.5 out of 5
Holiday Inn St. Petersburg West, an IHG Hotel
1200 34th Street North, St. Petersburg, FL

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 463 av 1007 recensioner" "
8 - Bra i betyg. 285 av 1007 recensioner" "
6 - Okej i betyg. 110 av 1007 recensioner" "
4 - Dåligt i betyg. 77 av 1007 recensioner" "
2 - Väldigt dåligt i betyg. 72 av 1007 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra!
Bra hotell med centralt läge på 34th St North i St. Petersburg. Rent och tyst.
Bodde här 2 nätter i augusti 2019

10/10 Fantastiskt

Eleanor

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed every bit of it. No flaws. Would stay again
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

J.

Reste i grupp
Gillade: Personal och service
Gillade inte: Bekvämligheter
Everything was ok except finding a roach crawling on bathroom floor then one crawling across your pillow. So wasnt my best stay for sure.
Bodde här 1 natt i april 2024

8/10 Bra

LaMonda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a great location. I wouldn't mine staying here again.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

angela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room rather small but good for one or two nights - fortunately we only needed one night as a pit stop after a long flight. Bed and pillows fabulous. Slept really well even though jet lagged. Only saw checkin staff who were great.
Bodde här 1 natt i april 2024

8/10 Bra

Alija

Reste med familj och småbarn
Gillade: Bekvämligheter och boendets skick och faciliteter
The hotel was fine but it’s located on a busy strip mall like road. Pool was nice for the kids. No frills but good enough especially for the price
Bodde här 4 nätter i april 2024
Svar från Shay 26 apr. 2024
We appreciate your feedback!

10/10 Fantastiskt

Sheri Lynn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were amazing! From the bar area to check in, we couldn’t have been happier with our stay!
Bodde här 2 nätter i april 2024
Svar från Shay 22 apr. 2024
Hello Sheri LynnWe’re thrilled that the service, accommodations, and restaurant were all up to par, we strive to provide a positive guest experience in every area. We can’t wait to have you back! -Shay

8/10 Bra

Becky

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We went there to attend the Tampa Bay Rays game. It would be nice if your hotel had a shuttle to take me and my husband to the ball park. I had to end up paying $30.00 dollars for parking because it was just too far for me and my husband to walk. We are in our 70’s.
Bodde här 1 natt i april 2024
Svar från Shay 17 apr. 2024
Hi Becky,Thank you for taking the time to write an honest review! It’s reviews like this that keep us pushing forward to become better at what we do.Thank you once more for the feedback. I hope we’ll be seeing you again!Regards,Shay

10/10 Fantastiskt

Kathleen, Concord

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My daughter and I stayed at the Holiday Inn for 2 nights when we went to visit Stetson Law school. The hotel was just 10 minutes from law school. The staff was friendly, hotel and lobby were very clean as was our room. Beds were comfortable. Furnishings were fine. Room was quite spacious with mini fridge and microwave. We did not use the bar/ breakfast area nor any of the amenities. Hotel met our needs and was a good price compared to other hotels in the area. We took Uber to downtown St Pete's for dinner and drinks one night and the next night we got Uber to downtown Gulfport. It was a 10-15 minute drive and $12-15 each way. Loved both areas. Lots of fun. When I visit my daughter at Stetson, I'd stay here again. It's conveniently centrally located to downtown St. Pete, St Pete's beach and Gulfport.
Bodde här 2 nätter i april 2024
Svar från Hotel Management 9 apr. 2024
Thank you so much for the kind rating regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hotel Management 9 apr. 2024
Thank you so much for the kind rating regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

4/10 Dåligt

Chelsea

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 9 apr. 2024
I am sorry you didn't have a favorable experience with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

6/10 Okej

Lisa

Bodde här 1 natt i mars 2024
Svar från Hotel Management 9 apr. 2024
Thank you so much for the kind rating regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Fantastiskt

jerry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotel Management 9 apr. 2024
Thank you so much for the kind rating regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Fantastiskt

Trudy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was nice and warm. Rooms were clean. Not to far from local beaches.
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 9 apr. 2024
Thank you so much for the kind rating regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Fantastiskt

Ryan

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Hotel Management 9 apr. 2024
Thank you so much for the kind rating regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Fantastiskt

Tammy

Very friendly and helpful- room is clean and perfect for needs
Bodde här 1 natt i mars 2024
Svar från Guest Experience 19 mars 2024
Thank you for your kind review. Best Wishes...

6/10 Okej

Laura

Reste med familjen
Gillade: Renlighet
Although the hotel had a pool, towels were not available. Shortage of room towels. Breakfast staff limited and took a long time to cook meal, negatively affecting ability to sightsee. The surrounding area is depressed, and did not feel safe walking around outside of hotel. Cost was high for such a property. Asked front desk for recommendations for lunch and only supplied one place.
Bodde här 3 nätter i februari 2024
Svar från Hotel Management 5 mars 2024
Thank you for your online review we truly do appreciate it. I am sorry we didn't have towels that is not a norm so not sure what happened but shared your feedback with team. Have a wonderful rest of the week.

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
In town one night for the Skyway 10k run. Asked for a quiet room and got one. Did not use any of the facilities. No complaints about my stay. Quick 8 min drive to race start at Tropicana Stadium. A lot cheaper than what the downtown hotels were charging.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 5 mars 2024
Thank you for your online review we truly do appreciate it. We hope you have a wonderful rest of the week.

10/10 Fantastiskt

julie

Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your online review. I hope you have a wonderful week.

10/10 Fantastiskt

Michael, Salem

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
easily accessible to the St Pete and Gulfport areas. very attentive staff and clean. food and beverage/bar area a plus
Bodde här 1 natt i februari 2024
Svar från Allan 3 mars 2024
Thank you for your kind review. Best Wishes...

10/10 Fantastiskt

WILLIAM

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Allan 3 mars 2024
Thank you for your kind review. Best Wishes...

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Guest Experience 24 feb. 2024
Thank you for you kind rating. Best Wishes...

8/10 Bra

June, Angola

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Guest Experience 18 feb. 2024
Thank you for your review.

10/10 Fantastiskt

Harrison

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Guest Experience 11 feb. 2024
Thank you for your kind comments. Best Wishes..

2/10 Väldigt dåligt

Tarek

They didn’t honor my reservation and when I called you guys, your rep was rude and unhelpful
Bodde här 2 nätter i februari 2024
Svar från Guest Experience 11 feb. 2024
Often times when a reservation is cancelled we were unable to verify the guest details or credit payment in advance. We apologize for the inconvenience.

2/10 Väldigt dåligt

Stephanie

Bodde här 1 natt i januari 2024
Svar från Allan 27 jan. 2024
We apologize if we failed to meet your expectations during you recent stay with us. We thank you for your comments. Best wishes...

10/10 Fantastiskt

Kirit, Floral Park

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed staying.
Bodde här 1 natt i januari 2024
Svar från Allan 27 jan. 2024
Thank you for your kind review. We hope you come see us again. Best Wishes...

6/10 Okej

Stephen

Gillade: Renlighet och personal och service
Svar från Guest Services 22 jan. 2024
Thak you for your review. Best Wishes...

8/10 Bra

Clifford, Beverly Hills

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i januari 2024
Svar från Guest Services 22 jan. 2024
Thank you for your kind review. Best Wishes...

10/10 Fantastiskt

Melissa

Bodde här 1 natt i januari 2024
Svar från Allan 21 jan. 2024
Thank you for your kind review. Best Wishes...

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Services 20 jan. 2024
Thank you for your kind review. Best Wishes...

4/10 Dåligt

Sarah

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Poor housekeeping
We only had one towel in the bathroom, no washclothes, the soap dispenser was broken, and the phone to call down to the front desk did not work. They also claimed to have dinner and breakfast which we did not see. Granted this was just a couples night but I would not stay again.
Bodde här 1 natt i januari 2024
Svar från Shay 17 jan. 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly.

4/10 Dåligt

Anitra

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The housekeeping started banging on doors and yelling 3 hours prior to checkout time. Breakfast was cleaned up 20 minutes prior to confirmed end time. The inconvenience completely derailed my family’s day. We were told Breakfast was served until 10am, and I confirmed that time. We came downstairs at 9:40 and it was cleaned up and they refused to serve us.
Svar från Allan 17 jan. 2024
We apologize for your stay being less than you expected. We will take your comments to our staff for training purposes. Best Wishes...

10/10 Fantastiskt

Sonya

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från allan 17 jan. 2024
Thank you for your review and best wishes..

2/10 Väldigt dåligt

Wanjiang

Reste i grupp
Gillade: Bekvämligheter
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
1.The staff was racism. 2. We booked two rooms, and we found a baby cockroach on the bed at 9 pm and 3 pm. My friends asked to change to another room. The front desk staff gave us hard times and wanted to charge fee as a third room. In the morning, when we were checking out, they wanted to charge fee. After we told everything to the morning staff, a white man, he was like a leader giving pressure to the lady (who was the night staff) in order to let go the incidence. 3. They even did not have business card, and said they are a new property. No professional. 4. You need to pay for breakfast. No breakfast included.
Svar från Allan 17 jan. 2024
We apologize for any misunderstanding and the condition of your room. We will take your comments to heart and address these kinds of issues in our ongoing effort to improve our service. Best wishes and safe travels.

8/10 Bra

Wanjiang

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
it was closed to the universal studio. smal double room
Svar från Allan 17 jan. 2024
Thank you for taking the time to respond.

8/10 Bra

Deborah

Bodde här 1 natt i januari 2024
Svar från Allan 17 jan. 2024
Thank you for your kind review and best wishes...

2/10 Väldigt dåligt

Alex

Reste i grupp, Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff was super kind and attentive, no problems there at all. However my room must not have had clean ventilation because it caused me to be stuffy and sneezing constantly throughout my stay. However when I would leave the hotel room, no sneezing occurred. But after being in that environment for multiple days I am now extremely congested. I had a 6am flight and could not sleep until 2am because my nose was so stuffed up. This alone made this the worst hotel stay I’ve ever experienced.
Bodde här 5 nätter i januari 2024
Svar från Allan 17 jan. 2024
We apologize for your experience. We do appreciate your kind words about the staff. Best Wishes...

2/10 Väldigt dåligt

McKenzie

Bodde här 2 nätter i december 2023
Svar från Allan 17 jan. 2024
We our sorry you felt your experience was not to you standards. Thank you and best wishes...

10/10 Fantastiskt

ronnie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Guest Services 20 jan. 2024
Thank you for your kind review. Best Wishes...

10/10 Fantastiskt

Keith

Bodde här 1 natt i januari 2024
Svar från Shay 25 jan. 2024
WE APPRECIATE YOUR FEEDBACK!

6/10 Okej

Edwin

Reste med sin partner
Gillade: Personal och service
Bodde här 2 nätter i december 2023
Svar från Allan 17 jan. 2024
Thank you for taking the time to review our hotel. Best Wishes...

10/10 Fantastiskt

Jamie

Reste med familjen
Gillade: Renlighet och personal och service
Svar från Guest Experiences 11 feb. 2024
Thank you for your kind review. Best Wishes...

2/10 Väldigt dåligt

Ian

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This is a horrible place to stay. Stay away if you have asthma, as guests were skoking in hotel.
Bodde här 4 nätter i december 2023
Svar från Hotel Management 5 jan. 2024
I am sorry you had a issue with guest smoking in the hotel. We are a 100% smoke free hotel and do our best to stop guests from smoking in the hotel. Guest are charged 250 if they are caught so we do try and deter that from happening. Again, do apologize and hope you have a wonderful rest of the week.

2/10 Väldigt dåligt

Demetra

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Horrible service and customer service
This hotel will get your credit card information and auth. charges without your permission. They have charged my card on four different occasions. And even after giving me and my husband a receipt at checkout went back and charged my card again for an amount double our stay. After contacting them they still refused to refund my money and hung up the phone when contacted. Please do not book with this company at all. They have fraudulent activities going on within their establishment.
Bodde här 2 nätter i december 2023
Svar från Hotel Management 5 jan. 2024
I am sorry you had an issue with billing. I can tell you we cannot see credit cards and can only charge what is on the account. Again, I do apologize for the inconvenience.

10/10 Fantastiskt

Tomoe

Bodde här 1 natt i december 2023
Svar från Hotel Management 8 feb. 2024
Thank you for rating the hotel we truly do appreciate it and look forward to seeing you in the near future.

10/10 Fantastiskt

Erina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved all of the staff. Very kind The hotel is clean and pool is beautiful. Our breakfast staff person was very attentive. The only thing we were suprised was breakfast cost extra.but
Bodde här 4 nätter i december 2023
Svar från Hotel Management 5 jan. 2024
I am happy to hear you had a good experience during your stay. We look forward to seeing you again in the near future and hope you have a wonderful rest of the week.

8/10 Bra

Larry

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Overall a nice place toilet seat needs to be changed though
Bodde här 1 natt i december 2023
Svar från Guest Services 19 dec. 2023
Thank you for you kind review. We will address the issue you identified. Thank you again and best wishes...

10/10 Fantastiskt

Paula

Bodde här 1 natt i december 2023
Svar från Guest Experience Team 26 dec. 2023
Thank you for your wonderful review. Best Wishes...

8/10 Bra

moe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay for the price…..bathroom toilet needs to be changed…..found a few odd hairs…..but overall good!!!
Bodde här 2 nätter i december 2023
Svar från Guest Experiences Staff 18 dec. 2023
We are pleased your stay was good. We will take your comments about improvement to our staff. Once again, thank you for your kind review.