Dear James,Thank you for your feedback. We sincerely regret to hear that your recent stay did not meet expectations. What you have described does not convey the high-quality experience we are known for, and we appreciate your bringing these issues to our attention. Our team is addressing these concerns promptly, and we are continuing to make unique and fascinating updates to our property. We appreciate your input and hope to have the opportunity to make things right in the future.

Dear David,Thank you for taking the time to provide your review of Nordic Lodge of Steamboat Springs. We are delighted to hear that you found our location appealing. Your feedback regarding the TV and hair dryer is appreciated as we continually work to improve our guest experience. We hope you will stay with us again soon.

Dear Jennifer,It was our pleasure to provide you with clean, comfortable accommodations, and we're glad your overall stay was pleasant. While we are not offering breakfast any longer, we are offering many new upgrades and enhancements here on our property, including new flat-screen TVs, Magnetic Key Card Locks, new linens and drapery, enhanced telephone, cable television, and internet services, among other improvements. Please come visit us next time you're in town to experience all the new amenities and services we have to offer. Thank you again for your feedback. Have a great day!

Glad you had a great stay, Dexa! We look forward to you staying with us again next time you're in the Yampa Valley! Thank you for the 5 out of rating! Have a great day!

Dear Eric,Thank you for staying at Nordic Lodge of Steamboat Springs. We are happy to hear that you enjoyed your stay and took full advantage of the hotel's location and amenities. We look forward to hosting you again soon. Thank you again for your review.

Dear Justin,We are disappointed to hear your stay was not as restful as you'd hoped. We sincerely apologize for any inconvenience caused by construction noises. Rest assured, we will be looking into how to minimize the effects of this going forward. We hope you'll consider coming back to join us again; we're confident that we can deliver an even better stay.

Thank you Greg for your feedback. We work hard to provide you and all our guests a clean, comfortable, and affordable stay. We look forward to having you stay with us again in the future and allow us to provide you a 5 out of 5 experience. Thank you again Greg and have a great day!

Dear Harvey,Thank you for your feedback. We're glad our friendly staff and convenient location added to your experience. However, we apologize for any concerns about cleanliness and noise. Our team is always happy to assist in situations like this. Should you be in the area again, please consider coming back to see us.

Thank you Eric for your 4 out of 5 ranking! We hope you enjoyed everything Steamboat Springs has to offer and had a clean, comfortable, and affordable stay! We are very glad you chose to stay with us and are looking forward to seeing you next time you're in the Yampa Valley! Have a great rest of your week!

Dear Jeffrey,Thank you for your review of Nordic Lodge of Steamboat Springs! We strive to provide nothing but the best experiences for our guests. As such, we're ecstatic to hear you enjoyed our excellent location, comfy beds, and high standards of cleanliness. It was a pleasure to host you, and we look forward to welcoming you back for another terrific getaway.

Dear Ben,Thank you for taking the time to let us know your thoughts about your recent visit. We are disheartened to hear about your experience and have shared your comments with the appropriate team members for further review. Nevertheless, your feedback is greatly valued, and we're glad our beds and dressers exceeded your expectations. It would be our pleasure to host you again anytime.

Dear James,Thanks for staying at Nordic Lodge of Steamboat Springs. Our lodge offers an ideal downtown location, and we hope you had a fantastic experience in Steamboat Springs. Our team would love to see you again when your adventures bring you back to town!

Dear John,We are happy that our location was convenient for you; however, it appears there may have been some parts of your stay where we fell short of your expectations. Our team is constantly searching for ways to enhance our guest experience, so please reach out to us offline with any suggestions on what we could've done better. The next time you're in the area, we hope you'll give us another chance to elevate your impression of our property.

Thank you Nicholas,We appreciate your feedback and we wish to make your next stay a 5 out 5 experience. We will do our best to make your next stay a comfortable, clean, and affordable stay. Thank you and have a great day!

Thank you for your feedback, David!We are happy that you found our room to be spacious enough for you. The parking lot does get quite full when we are sold-out. The new City Hall and Fire Dept. HQ next door is going to be a beautiful complex when completed. Come back and stay with us again and see it when opens in the fall! Thanks a gain David and have a great day!

Good Afternoon Susan,We are sorry to hear that you were unhappy about the amenities fee. Our Front Desk takes a secondary card for incidentals at check-in. We will work at making sure they convey that message each and every time to our guests. We hope you come see us again. Thank you again Susan and have a great weekend.

Thank you for the 5 out of 5, Douglas! We are very happy you enjoyed your stay. We hope to see you again! Thanks again and have a great day!

Thank you Eric for your review and rating.I am happy you found the room cozy! We strive to be the clean, comfortable, and affordable choice for downtown Steamboat Springs! We look forward to seeing you again! Thank you and have a great day!

Good Morning James,We thank you for your feedback. Our pool is an outdoor pool,it is not possible to safely maintain it in a climate where we get several feet of snow and temperatures dip into the negatives. Our hot tub has its chemical levels and pH is tested daily. We don't have any control over our guests warming up their vehicles, we apologize. Diesel engines do need to warm up more than gasoline engines, with such cold temperatures especially. We hope you have a great day and regret you didn't enjoy your stay. Thank you again for your feedback and have a good day.

Thank you Henry for your rating. We try to our best to assure that each and every stay is the absolute best it can be. We want you to have an affordable, comfortable, and clean room with us and enjoy the wonderful downtown that Steamboat Springs is known for. We hope you come back to stay with us again and show you the hospitality we are known for. Thanks Henry and have a great day!

Good Morning Todd,Thank you very much for your 10 out of 10 rating!Our guests having a great stay is our goal! We hope you enjoyed our proximity to all that downtown Steamboat Springs has to offer. If you ski or board, we hope the conditions were exceptional. We will be here on your next visit and look forward to seeing you again! Thank you again and have a great day!

Good Afternoon Vincent,We are very happy that you gave us a 10 out of 10 rating. I am glad your time was enjoyable and you had a chance to take advantage of our fabulous downtown location and if you're a skier, had an opportunity to get out on the hill at the resort! We hope to see you again! We want to thank you again and hope you have a great day!

We appreciate your feedback, Ray. We are currently updating, upgrading, and refreshing our entire property. New linens and drapes, magnetic key card entry, and more. We offer daily housekeeping upon request. Our location is definitely a major advantage we have for those wanting to experience downtown and we are glad you were able to do that. We thank you for staying with us and hope you have a good day.

Steve, We appreciate you leaving us a rating. We wish you would have had a better stay with us. Our team is doing our best to provide our guests with a clean, comfortable, and affordable stay. We will continue to do our best to provide that service and hope you give us a chance to serve you again. Have a good day.

Catterin,We appreciate your feedback. We're sorry you did not have an enjoyable stay with us. We do our very best to ensure the most affordable, clean, and comfortable stay possible at a location that is second to none in our town. We do have an amenities fee of 5 a day for parking, Wi-Fi, and all day refreshments in the lobby. The Pet Rent is 25 a day. We will take your observations under advisement. Thank you and have a good day.

Thank you Jennifer for a 4 out 5 rating! We hope we had a part to play in your enjoyable time here in Steamboat Springs! Next time you are here, we wish to be your choice for a clean, comfortable, and affordable stay in an amazing location! We thank yo for staying with us and hope you have a great day!

Thank you Tricia for your 8 out of 10 rating! We hope our staff and the work they do provided you with an affordable, comfortable, and enjoyable stay. We look forward to being able to deliver you with the same level of service on your next visit to the Yampa Valley! Thank you again Tricia, have a wonderful day!

We thank you for your 4 out of 5 rating! We hope you had a great time in the Yampa Valley. We're glad you had an enjoyable stay and were comfortable in our accommodations. Have a great day.

Thank you for your rating, Kerri. We hope you will come stay with us again and we have a chance to improve your experience. We thank you for staying with us and hope you had a great time in Steamboat Springs. Have a nice day!

Thank you Lynette for your review. We hope you had a pleasurable stay in the Yampa Valley, We're glad to have you as a guest anytime. Thank you again and have a great day.

We are sorry Travis you did not have an overall great experience. We are always doing our best to provide our guests with a comfortable, affordable, and enjoyable stay. We hope you come back to see us and have such an experience with us. Thank you for your feedback. Have a great day.

Dear Anonymous, I wanted to thank you for the feedback and assure you that we absolutely do care about rooms and facilities.We sometimes overlook things that we should be more cognizant of and apologize we overlooked the two items you mentioned. We appreciate the chance to do better in our pursuit of offering you a great guest experience and sincerely hope you give us a chance to do so for you in the future. Again we apologize, we thank you, and hope you have a great day!

Dear Suzette,Emergency road closures can play havoc on all our lives. We were not expecting a road closure, so we did our best to accommodate a late surge in reservations. Neither Expedia nor we ever want to overbook our property, but with so many simultaneous people booking, the system did not work the way we all hope and expect it to. We apologize we couldn't be more helpful in a more timely manner for you. Our staff did their best to mitigate the reservations being booked. We apologize. Thank you and have a great day.

Good evening Kimberly,We appreciate your 5 out of 5 rating. We check the pH levels everyday. The water is perfectly safe and clean, be rest assured. If it's not safe, we shut the spa down. We have hard water and it doesn't smell like bleach because we do not over chlorinate it. We are a small staff and we wear a lot of hats! We may be doing laundry, shoveling, running supplies to a room, any number of things! We always have a phone on us to reach us! Thank you for the feedback and glad you had a 5 out 5 stay. We look forward to seeing you again! Have a great day!

Thank you Matt for your compliment to the staff! We recently upgraded our mattresses and bedding, glad to know you had a 5 out of 5 stay! Have a great day and we hope to see you again!

Good Afternoon Jack,I refunded your credit card this morning. I apologize we made a mistake and ran the wrong card. In the future, please don't hesitate to reach out to me and I will gladly assist you with any issues you may have. I look forward to seeing you again. I hope you have a great day!

I fully appreciate you expecting receiving one room and another being delivered a different one. It is unfortunate and regrettable. It was not what we meant to have happen intentionally. It was a matter of circumstances not within our control. We provided you with the last room we available in our inventory. We wanted to provide you with a clean and comfortable accommodation. It was a smaller unit, granted, but we did not want you to not have an accommodation or pay a higher rate at another property on a very busy time here in Steamboat Springs. I apologize we could not meet the expectations you had for your stay with us, but I hope your stay was as pleasant as it could have been in spite of that fact. Again we apologize, we were trying to do our best, we hope you will give us a chance in the future to do right by you. Thank you and have a great day.

Thank you Denise, we appreciate the feedback. We are doing various upgrades and improvements to our units, We are going to be putting new sleeper sofas in our units. So on your next visit, we will give you an even better stay and earn you a 5 out of 5 rating! Thanks again Denise and have a great evening!

We wish you would have had a better stay with us. We work hard at doing our best to create a great stay for our guests. We hope you give us a chance to provide you with the exceptional service you expect and deserve. Thank you Cory and have a great day!

Thank you Scott for your rating. The property is undergoing many new upgrades to our rooms and facilities and sincerely hope you come back to see us again and have a pleasant stay here in Steamboat Springs!

Thank you Sean for your 4 out of 5 rating! Glad you had a great stay! We'll see you next time! Have a great day!

Good Morning Xara,We want to thank you for your rating and the feedback you provided. We are looking into the appliances not working properly and are rectifying that as quickly as possible. We understand when we are near capacity, the parking can be a bit of an issue, but we do provide a parking space for every room. Thank you again for your feedback. We hope you had a wonderful time here in our town and choose us again next time you stay! Have a great day!

Jill, we thank you very much for the 10 out of 10 rating! We're glad you found the room cozy and you took full advantage of our fantastic location in the heart of downtown! I want to thank you again and have a great day!

We very much appreciate your 5 out 5 rating, Katherine!We are happy you and your family love this place as much as we do! We do our best to make an inviting environment to make everyone feel welcome. As always, we feel very fortunate to be located in the heart of downtown and are glad you appreciate it! Thank you again and have a great New Years!

Thank you Hugo for a 10 out of 10 rating! Very much appreciated! On behalf of the Front Desk Agent, thank you again! Very glad you had a great stay and we hope to see you next time you are in town for a quick stay or a longer one! Take care and have a great day!

Thank you Wendy! We are glad we are keeping standards to meet the expectations for our first time guests and frequent visitors alike! The 10 out of 10 rating is an honor. Thank you again and we'll see you next month!

Thank you Robert for your 5 out of 5 rating! We appreciate your staying with us and hope you had a terrific time here in our town! Hope to see you on your next visit! Thanks again and have a great day!

Good Morning Jessica! Thank you very much for your 10 out of 10 rating! We appreciate it very much! Glad you had an enjoyable stay with us and look forward to seeing you again! Thanks again and have a great day!

Thank you Selim for your feedback. We will take your observations under advisement and will correct the issues that we are able to. Unfortunately, we probably won't be getting a gym anytime soon, unfortunately. We hope you will give us a try in the summer when the pool is open and enjoy our great location in downtown Steamboat Springs! Thank you again and have a great day!