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Recensioner av Home2 Suites by Hilton Stillwater

3 out of 5
Home2 Suites by Hilton Stillwater
306 East Hall of Fame Avenue, Stillwater, OK

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 354 av 558 recensioner" "
8 - Bra i betyg. 125 av 558 recensioner" "
6 - Okej i betyg. 39 av 558 recensioner" "
4 - Dåligt i betyg. 22 av 558 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 558 recensioner" "

9,0/10

Renlighet

9,4/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mycha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was great. Breakfast was top notch. Indoor pool was a huge plus
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jesse

Reste med familj och småbarn, Reste i grupp, Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We recently had the pleasure of staying at Home 2 Suites, and it was truly a delightful experience from start to finish. From the moment we arrived, we were impressed by the impeccable cleanliness and modern aesthetics of the facility. The updated decor added a touch of elegance, creating a welcoming atmosphere for guests of all ages. Safety was a top priority throughout our stay, providing peace of mind for my family. The well-lit grounds and secure parking added an extra layer of reassurance, and the easy check-in process streamlined our arrival. Our room was a haven of comfort, boasting lush furnishings and cozy amenities that made us feel right at home. The highly adjustable mini blinds allowed us to customize our privacy and lighting preferences, while the television provided a plethora of channels for entertainment. Although the pool wasn't heated as advertised, it didn't deter my kids from enjoying every moment. The well-kept grounds provided ample space for relaxation and recreation, ensuring that our family had plenty of options for fun and leisure. Overall, our stay at Home 2 Suites, exceeded our expectations in every way. We felt safe, comfortable, and thoroughly enjoyed our time there. I highly recommend this hotel to anyone seeking a clean, family-friendly retreat with impeccable service and amenities.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice, clean, modern look,
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

ragen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We always stay here, it's such a big room with a full kitchen, and tons of storage.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
Staff is polite and professional. Room is clean and comfortable.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Andrew

Bodde här 1 natt i januari 2024

4/10 Dåligt

Mohammed

Reste med familjen
Gillade inte: Personal och service
The property was clean and close to many areas we needed to travel to. The front desk was not helpful. They charged us twice for the stay. I would never stay here again due to the lack of professional service.
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

ERICKA

Bodde här 1 natt i januari 2024

6/10 Okej

Lora

Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Michael

The hotel had no room for us even though we had a reservation. No phone call, no communication to this effect. Manager left for the night knowing the situation. So unprofessional by the hotel and the manager.
Bodde här 3 nätter i november 2023

8/10 Bra

Debbie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

6/10 Okej

Teresa

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
The sleeper sofas were the worst i have ever encountered. First...no sheets provided. Second it was like laying on a piece of cardboard over springs. Bar pokes you in the middle of your back. Just sitting on the couch before converting to a bed makes your behind sore...way too hard. You have the worst pillows ever. Way too soft. Had to fold over a bunch. The bed itself was good. The cover on the bed is too heavy. Breakfast is one giant choice of preservative food items. I cant eat preservatives. I appreciated the kitchen. Thank you for the opportunity to provide input.
Bodde här 2 nätter i november 2023

6/10 Okej

Mandi

Reste med familjen
Gillade: Bekvämligheter
The cost of my stay was not consistent with the quality of the room. The room was in disrepair…tile coming off the wall in the bathroom, handrail falling apart in the tub, lamp broken and another without lightbulbs. Comforter on one bed was not clean and the person at the desk said they didn’t have access to the linens but gave us a blanket instead. Pretty disappointing for the cost.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Roy

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was amazing! The location is convenient, safe, and walkable to SBux and food options. We stay here every time we go to Stillwater, and will continue to do so. I do think the property could use a bit of a refresh - the beds were a bit broken down, and there is just some wear and tear that is beyond easy remediation by staff.
Bodde här 4 nätter i november 2023

8/10 Bra

Erica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i november 2023

8/10 Bra

Ann

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful staff and great location to campus
Overall the stay was great. It was just myself and my young son. He was super excited there was a pool and kitchen. The staff was wonderful. Joseph (I hope I am remembering his name correctly) at the desk was fantastic. He was great with my son and super helpful and friendly. The only negatives were the bathtub was a little dingy and the shower curtain could stand to be replaced. The Dishwasher also was not fully installed, I am assuming for easy replacement if needed but when I pulled the door the whole unit moved. Overall it was good bed, pillows wonderful, location was exactly what we needed. We were able to walk to the Basketball arena for the game we were attending. If we go back to Stillwater I would stay here again.
Bodde här 2 nätter i november 2023

4/10 Dåligt

Joshua

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was filthy & disgusting with stains on furniture. Overall cleanliness was less than impressive. If you zoom in on the picture you can clearly see blood on the napkin!
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

8/10 Bra

Drew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

8/10 Bra

Alicia

Reste med sin partner
Great for waking to the game. Older property that could use a little TLC. Missing tiles in the bathroom, rust and not as nice as some I have stayed in. But it worked perfectly for a nights stay after a game.
Bodde här 1 natt i oktober 2023

8/10 Bra

Mallory

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Mayra

Affärsresenär
Gillade inte: Bekvämligheter
My husband had car trouble and didnt get there in time i called the hotel to cancel and they said no!!!
Bodde här 1 natt i september 2023

8/10 Bra

Kate

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bathrooms really need to be redone. Showing significant signs of wear and tear.
Bodde här 1 natt i september 2023

8/10 Bra

Johnny

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Went to football game and the hotel was within walking distance so didn’t have to find/pay for a parking spot at the game. I wasn’t really in the hotel for all that long, but it’s clean and the staff was nice and helpful.
Bodde här 1 natt i september 2023
Svar från Auston E. 5 sep. 2023
Thank you reviewing your stay! We hope to see you again soon.

6/10 Okej

Teresa

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Upon checkin the fold out sofa was stained horribly, the bed linens were a sheet and very thin throw, no bedding for sleeper sofa, when I asked desk for bedding they stated they did not have any blankets but could give me extra sheets. When you are traveling with kids you need blankets! Beds were horribly uncomfortable as well. The one extra blanket in the room had brown spots that looked fecal on it. Super nice entry to hotel but rooms could use a good cleaning and provide extra bedding.
Bodde här 1 natt i september 2023
Svar från Auston E. 5 sep. 2023
Thank you for letting us know, we will see to it that these are isolated incidents.

6/10 Okej

Kristy

Reste med familjen
Gillade: Boendets skick och faciliteter
No worth the money.
I asked them to NOT put us in handicapped room but they did any way. The bed was super un comfortable and the sink was clogged and would not drain.
Bodde här 1 natt i augusti 2023
Svar från Auston E. 5 sep. 2023
Thank you for taking the time to share your experience, we will ensure we improve on the issues listed above.

4/10 Dåligt

Bert

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointed
The blankets on our bed were disgusting. The shower was also in pretty poor shape. I understand that it could have been just this one room, but the blankets should never be dirty. It made our entire stay uncomfortable.
Bodde här 1 natt i augusti 2023
Svar från Auston E. 24 aug. 2023
Thank you for taking the time to review your stay, we are very sorry to have let you down. I will see to it that this is an isolated incident.

8/10 Bra

Truett

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Refrigerator had old pizza and dip in it from the previous customer. I mentioned to the hotel staff when we got there and we're leaving for dinner. Never was removed.
Bodde här 1 natt i augusti 2023
Svar från Auston E. 24 aug. 2023
Thank you for taking the time to review your stay! We are very sorry about the pizza that was left in your room. I will see to it that this is an isolated incident.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Auston E. 9 aug. 2023
Thank you for taking the time to review your stay!

10/10 Fantastiskt

Kerri

Bodde här 1 natt i augusti 2023
Svar från Auston E. 5 sep. 2023
Thank you for your review! We hope to see you again soon.

2/10 Väldigt dåligt

Sean

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The bathroom light didn’t work, and they could not fix it. Also, only 2 towels provided. AND… only one elevator worked. Horrible.
Bodde här 3 nätter i juli 2023
Svar från Auston E. 19 juli 2023
I am very sorry to hear about your experience. I will see to it that these are isolated incidents.

2/10 Väldigt dåligt

Mary

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
After sleeping in the bed the first night I discovered large toenail clippings in the bed. Front desk did not even offer apology but said I had declined housekeeping so there was nothing he could do. I asked for clean sheets and changed them myself.
Bodde här 2 nätter i juli 2023
Svar från Auston E. 17 juli 2023
I am terribly sorry to hear about this, this does not sound pleasant at all. I will be looking into this immediately.

2/10 Väldigt dåligt

John

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dirty room, ac was not on the room temperature was 84 when I got to the room. The smoke detector battery was bad and started beeping at 3 am, had to have the night shift desk worker come and put a new battery in at 4 am. Did not get any rest
Bodde här 1 natt i juli 2023
Svar från Auston E. 14 juli 2023
I am very sorry to hear about your experience. I will figure out what went wrong with this room, I hope you can forgive us.

6/10 Okej

Heather

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
A little disappointed with the stains on the sheets, the stains in the shower curtain, and The quality of the bed’s and linens. With Hilton being the brand, I expected more. I don’t know if it’s because I had kids with me or what, but I expected better quality. Over all the hotel was clean, quiet, and nice. The rooms were very spacious. Had no issues with the kitchenette other than I wish it was stocked with a Keurig and Not a cheap pod type coffee maker. I’m glad Starbucks was in the parking lot.
Bodde här 4 nätter i juli 2023
Svar från Auston E. 7 juli 2023
Thank you for taking the time to review your stay! I apologize for the issues you encountered. We will work to ensure these are isolated incidents.

4/10 Dåligt

stefanie

Reste med familjen
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Never again!
Check in was smooth, no issues. When we got to the room, booked for 3 people, there was only one bath towel, no bedding or pillows for the pull out bed. I went to the front desk and asked for the missing linens. I was provided with one sheet, one pillow and one towel. I asked for a blanket and another towel and was told they didn’t have any. I asked if they could look in another room and was told no and that I would need to figure it out on my own.
Bodde här 1 natt i juni 2023
Svar från Auston E. 15 juni 2023
I am very sorry to hear about your experience, we are working hard to ensure we have all of the proper supplies needed to provide a Guests with a memorable stay.

6/10 Okej

yvonne

Reste med familjen
Gillade: Renlighet och personal och service
There were items missing from the room, toiletries.
Bodde här 2 nätter i maj 2023
Svar från Auston E. 31 maj 2023
We apologize for this inconvenience.

10/10 Fantastiskt

Salvador

Gillade: Renlighet, personal och service och boendets skick och faciliteter
good
Bodde här 4 nätter i maj 2023
Svar från Auston E. 31 maj 2023
Thank you for your review!

4/10 Dåligt

LEONEL

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Showers had mildew, they carpet seem super dirty, the whole building poor kept. Some lights were not working. Paying almost $350 for one truly not worth it.
Bodde här 1 natt i maj 2023
Svar från Auston E. 31 maj 2023
We are very sorry for your experience, we will work on these items right away.

10/10 Fantastiskt

Bridgett

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would recommend this property every time.
Bodde här 1 natt i maj 2023
Svar från Auston E. 31 maj 2023
Thank you for the positive comment! We hope to see you again soon.

10/10 Fantastiskt

Denise

Gillade inte: Renlighet
Bodde här 2 nätter i maj 2023
Svar från Auston E. 31 maj 2023
Thank you for your review!

10/10 Fantastiskt

ana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Auston E. 31 maj 2023
We appreciate your review!

10/10 Fantastiskt

Wade

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2023
Svar från Auston E. 31 maj 2023
Thank you for your review!

8/10 Bra

Brent

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i april 2023
Svar från Auston E. 17 maj 2023
Thank you for your review!

4/10 Dåligt

Roy

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Waited 25 minutes for someone to answer the front desk to check in. Went to get an extra towel, no one at the front desk again.
Bodde här 1 natt i april 2023
Svar från Auston E. 16 apr. 2023
Thank you for bringing this to our attention. I will be looking into this matter immediately.

10/10 Fantastiskt

Kathryn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great suite, great service, great breakfast and great location.
Bodde här 3 nätter i april 2023
Svar från Auston E. 14 apr. 2023
Thank you for taking the time to review your stay! We appreciate your positive feedback and we hope to see you in the near future.

6/10 Okej

James

Bodde här 1 natt i mars 2023
Svar från Auston E. 31 mars 2023
Thank you for your review! We hope to see you again soon.

10/10 Fantastiskt

Andrew

Bodde här 1 natt i mars 2023
Svar från Auston E. 16 apr. 2023
Thank you for your review! We hope to see you again soon.

8/10 Bra

Clint Hatton

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Large rooms, great location to OSU
All in all we had a pleasant start. The staff was limited, but very friendly and responsive. The room had plenty of space but there were some disappointments that likely are due to a shortage of cleaning and maintenance staff: - I had to go get bath towels from the front desk as there were none in our room. The staff at the front desk was apologetic and got them for me quickly. - The couch had significant stains on the cushions. - There was no bedding for the couch bed. - The dishwasher was out of order.
Bodde här 1 natt i mars 2023
Svar från Auston E. 21 mars 2023
Thank you for taking the time to review your stay! We apologize for the issues you encountered, I will work on these immediately.

10/10 Fantastiskt

Mayra

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean nice employees!
Bodde här 2 nätter i mars 2023
Svar från Auston E. 21 mars 2023
Thank you for your review! We hope to see you again soon.

4/10 Dåligt

Crystal

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The front desk clerk was very nice and made checkin easy. When we got to the room the condition of the room was deplorable. The bedding on both beds was disgusting with a variety of stains. The top edge of the quilt was brown with use and had obviously not been changed in a while. The floor had not been swept. The pullout couch was filthy with stains and long, black hairs all over it. Under the pullout couch had piles of crumbs, dust, fingernail clippings and even a dried up contact. The front desk clerk was kind and brought us the only clean blankets she could acquire, but there was no extra clean bedding. A spare pillow for the pullout couch had what appeared to be dried blood and drool staining. We tried the pool which was open, but the heating element was broken. Our kids were thrilled to swim, but we soon had to leave because they were shivering with blue lips.
Bodde här 1 natt i mars 2023
Svar från Auston E. 21 mars 2023
Thank you for making me aware of these issues. I will see to it that these are isolated incidents.