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Recensioner av Holiday Inn Express Hotel & Suites Lathrop - South Stockton, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Lathrop - South Stockton, an IHG Hotel
15688 S Harlan Rd, Lathrop, CA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 372 av 696 recensioner" "
8 - Bra i betyg. 184 av 696 recensioner" "
6 - Okej i betyg. 66 av 696 recensioner" "
4 - Dåligt i betyg. 37 av 696 recensioner" "
2 - Väldigt dåligt i betyg. 37 av 696 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and close to everything
Nice hotel, very friendly staff, but did not like the 200 deposit that they started charging this year.

8/10 Bra

Håkan, Sweden

Gillade: Renlighet och boendets skick och faciliteter
Holiday Inn Lathrop
Great hotel for work trip. good service. Clean room, good staff! However, AC noisy and outdated, sounds like dantes inferno... Surroundings quite boring. 3,5 out of 5 - but for regular business trip good value and excellent staff.
Svar från Erika 28 nov. 2015
Dear Håkan, Thank you for taking the time to write us a review regarding your stay at our hotel. I'm glad to know you a great stay! Please be advice that this feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Once again, thank you for staying with us. We all hope to have an opportunity to serve you again on your next future visit in the area. Sincerely, Erika Juan Guest Experience Champion

10/10 Fantastiskt

Carlos

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, room was clean and accommodating, good indoor pool/hot tub, awesome breakfast, what more needs to be said 👍
Bodde här 2 nätter i maj 2024
Svar från Scottie 11 maj 2024
Hi Carlos, Thank you for taking the time to leave us a review. We love hearing you had a great experience with us and, hope to serve you again in the future.

10/10 Fantastiskt

RICHARD

Bodde här 5 nätter i mars 2024
Svar från Scottie 3 maj 2024
Dear Richard,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 Fantastiskt

Jamel

Bodde här 1 natt i april 2024
Svar från Scottie 28 apr. 2024
Dear Jamel,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 Fantastiskt

Blanca

Bodde här 1 natt i februari 2024
Svar från Steven V. 9 apr. 2024
Dear Blanca,Thank you for taking the time to tell us about your experience at Holiday Inn Express LATHROP.We appreciate your stay with us.Please know that your feedback is extremely valuable to us and feedbacks like yours makes our day. We appreciate the (10- Star rating), it’s much appreciated.Again, thank you for choosing Holiday Inn Express,Lathrop , please contact me directly at 209.373.2700Sincerely,Holiday Inn Express Lathrop

10/10 Fantastiskt

Luz

Reste med familjen
Gillade: Bekvämligheter
Customer service and cleanest.
Bodde här 1 natt i mars 2024
Svar från Scottie 22 mars 2024
Dear Luz,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 Fantastiskt

Leslie

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really liked how clean it was and the free breakfast option downstairs!
Bodde här 1 natt i januari 2024
Svar från Liz 18 feb. 2024
Dear Leslie,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 Fantastiskt

Anita

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect for our one night stay. Great breakfast and kind helpful staff.
Bodde här 1 natt i januari 2024
Svar från Liz 23 jan. 2024
Dear Anita,Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay. We appreciate the high rating and would love to serve you again in the near future.

10/10 Fantastiskt

Francisco

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Liz 23 jan. 2024
Dear Francisco,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 Fantastiskt

Neisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Liz 23 jan. 2024
Dear Neisha, Thank you for leaving us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 Fantastiskt

MARIA

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really love the staff, all friendly and location easy to move out places
Svar från Maria L 8 feb. 2024
Dear MariaThank you for taking the time to tell us about your experience at Holiday Inn Express LATHROP.

10/10 Fantastiskt

Chao

Bodde här 1 natt i december 2023
Svar från Liz 23 jan. 2024
Dear Chao,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

2/10 Väldigt dåligt

Nicole Diaz

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Apon arrival a party was being held on the lounge at 10 pm at night blasting music up through my room on top of the party. Get to room and the curtains won’t close so in the morning I don’t get any sleep due to the amount of light and then find out their is another persons food still in the cupboard half eaten still sitting on a plate. When brought up to customer service they refuse any reimbursement stating I have to be a member to be given compensation
Bodde här 1 natt i december 2023
Svar från Steven V. 24 dec. 2023
Dear Nicole Diaz,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I’m sorry to hear about the noise complaint, but I really appreciate you bringing this to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Express, please contact me directly at 209.373.2700 or hixlathropreservations@lotusmgmtinc.comSincerely,Steven V. and the Holiday inn Express teamhixlathropreservations@lotusmgmtinc.com

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Litzy 18 dec. 2023
Dear Robert ,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 Fantastiskt

Tessy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Maria L 12 dec. 2023
Thank you for choosing Holiday Inn Express and Suites in Lathrop.

10/10 Fantastiskt

Jarnail

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is very nice location, very clean and staff is very friendly.
Bodde här 3 nätter i november 2023
Svar från Litzy 30 nov. 2023
Dear Jarnail,Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay. We appreciate the high rating and would love to serve you again in the near future.

6/10 Okej

Abby

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
We always stay here when visiting family, however this time our bathroom door did not close properly, the pool which is usually relaxing was filled with at least 50 kids without supervision. While trying to sleep kids were running up & down the hallways banging on the walls more than likely again without supervision. We called the front desk and thankfully the noise was stopped within minutes. At 2:23 am the entire cover of the air/heater fell off, it was difficult to sleep after that. When the manager at the front desk was told about the issues while checking out we were told we would be given additional points to our IGH account for the inconvenience but did never did it. I don’t think we will be returning.
Bodde här 1 natt i november 2023
Svar från Admin 27 nov. 2023
Dear Abby, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I really appreciate you bringing this to our attention. Again, thank you for choosing Holiday Inn Express.

10/10 Fantastiskt

Shanee

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, Comfortable and Quiet
Receptionist were very polite and friendly. Night was quiet even being close to the freeway. Room was comfortable size and very clean. House service daily so it was nice to get fresh clean towels daily. Beds where comfortable. Indoor pool was clean very much enjoyed it while it was raining, did not have have that trapped inside chlorine smell either. I was quiet surprise for a off the freeway exit hotel it held a high standard. The employees need to be recognized there.
Bodde här 2 nätter i november 2023
Svar från Scottie 21 nov. 2023
Hello Shanee, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2023
Svar från Scottie 14 nov. 2023
Hello Matthew, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

8/10 Bra

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Scottie 13 nov. 2023
Hello Joseph, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 Fantastiskt

Andrea

Bodde här 1 natt i november 2023
Svar från Litzy 7 nov. 2023
Hello Andrea, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 Fantastiskt

Keiana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Scottie 1 nov. 2023
Dear Keiana, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

MIRNA

Bodde här 3 nätter i oktober 2023
Svar från Litzy 30 okt. 2023
Dear MIRNA, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

Dwight

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice accomadations
Bodde här 1 natt i oktober 2023
Svar från Scottie 28 okt. 2023
Dear Dwight, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

Vicky

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Our room was very nice and comfortable. A great nights rest along the drive.
Bodde här 1 natt i oktober 2023
Svar från Scottie 24 okt. 2023
Dear Vicky, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

Wayne

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Simple checkin process, and staff was great.
Bodde här 1 natt i oktober 2023
Svar från Scottie 24 okt. 2023
Dear Wayne, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 Bra

veronica

Gillade: Renlighet och personal och service
Need more parking
Bodde här 1 natt i oktober 2023
Svar från Admin 21 okt. 2023
Dear Veronica, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 Bra

Cynthia, Modesto

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As always, i get the best sleep at Holiday Inn. This hotel didn’t disappoint. Pillows, mattress, and sheets are simply the best. And who doest love a free meal in the morning?
Bodde här 2 nätter i oktober 2023
Svar från Litzy 20 okt. 2023
Dear Cynthia, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

Juan

Bodde här 3 nätter i oktober 2023
Svar från Litzy 5 nov. 2023
Dear Juan, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

Jesus

Reste i grupp
Gillade: Bekvämligheter
Muy bien me hubiera gustado que el cuarto tubiera mas camas o sillones Ya que somos4 persinas camas
Bodde här 2 nätter i oktober 2023
Svar från Admin 15 okt. 2023
Dear Jesus, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

Tom

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved every thing!Thanks!Would stay again!
Bodde här 1 natt i oktober 2023
Svar från Scottie 10 okt. 2023
Dear Tom, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

Leandro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Litzy 10 okt. 2023
Dear Leandro, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

4/10 Dåligt

Kristine

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Water Won't Stay in the Shower
I've stayed her numerous times. The particular room I got this visit had a terrible shower situation. Specifically, the water spilled all the way into the bathroom due to poor engineering of the ADA accessible shower. It was a wet mess. Room 115.
Bodde här 1 natt i oktober 2023
Svar från Kenia V 9 okt. 2023
Dear Kristine,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.I’m sorry to hear regarding the ADA accessible shower situation, but I really appreciate you bringing this to our attention. Again, thank you for choosing Holiday Inn Express. Sincerely,Kenia V.

10/10 Fantastiskt

William

Bodde här 1 natt i september 2023
Svar från Scottie 24 okt. 2023
Dear William, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 Bra

Jenna

Bodde här 1 natt i september 2023
Svar från Admin 1 okt. 2023
Dear Jenna, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

2/10 Väldigt dåligt

Schnell

Bodde här 1 natt i september 2023
Svar från Litzy 27 sep. 2023
Hi Schnell, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Fantastiskt

tracy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2023
Svar från Holiday Inn Express Team 7 sep. 2023
Dear Tracy, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

6/10 Okej

Matt

Gillade: Personal och service
.
Bodde här 1 natt i september 2023
Svar från Admin 4 sep. 2023
Dear Matt,Thank you for taking the time to tell us about your experience at Holiday Inn Express in LATHROP. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express, we hope you will give us another chance to serve you again in the future.

10/10 Fantastiskt

Dennis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice room, friendly staff.
Bodde här 1 natt i september 2023
Svar från Holiday Inn Express Team 11 sep. 2023
Dear Dennis, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great overnight stay
Great Hotel for an overnight stay. Spacious bedroom, clean, friendly staff.
Bodde här 1 natt i augusti 2023
Svar från Admin 1 sep. 2023
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Holiday Inn Express in Lathrop.Please know that your feedback is extremely valuable to us, we use feedback such as yours to continuously make changes to our brand to improve the guest experience.Again thank your for your review, we appreciate the high rating.

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Scottie 30 aug. 2023
Dear Angela, Thank you for taking the time to leave us a review about your experience at the Holiday inn Express in Lathrop. We are so glad to hear you had such a great stay. Please know your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our brand to improve the guest experience. Again, thank you for your review and for shining light on to our staff.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Absolutely best we have found in the area. Very clean and comfortable. Breakfast was excellent. Will be back when visiting family again.
Bodde här 1 natt i augusti 2023
Svar från Holiday Inn Express Team 28 aug. 2023
Dear John, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

2/10 Väldigt dåligt

Eliexser

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My girlfriend and I booked room with jacuzzi as pictured online and when we checked in room we found a tiny bathtub. Spoke to receptionist about this and hotel wanted $60 to upgrade . Very disappointed with misleading information on internet .
Bodde här 1 natt i augusti 2023
Svar från Admin 26 aug. 2023
Hi Eliexser, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 Okej

Yanet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo estuvo muy bien la limpieza , la comida las personas muy amables gracias por su servicio
Bodde här 1 natt i augusti 2023
Svar från Maria L 25 aug. 2023
Hola, Grasias por tomarte el tiempo de darnos tu opinion, estamos contentos de que aigas disfrutado de el servicio y el lugar.

10/10 Fantastiskt

Ryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is close by
Bodde här 1 natt i augusti 2023
Svar från Scottie 25 aug. 2023
Dear Ryan, Thank you for taking the time to leave us a review about your experience at the Holiday inn Express in Lathrop. We are so glad to hear you had such a great stay. Please know your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our brand to improve the guest experience. Again, thank you for your review and for shining light on to our staff.

10/10 Fantastiskt

Sajal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was nice experience staying at this particular property. Staff was very courteous especially "Lupe" in breafast resturant was very helpful. Will visit again if in this area again.
Bodde här 2 nätter i augusti 2023
Svar från Admin 18 aug. 2023
Dear Sajal,Thank you for taking the time to leave us a review about your experience at the Holiday inn Express in Lathrop. We are so glad to hear you had such a great stay. Please know your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our brand to improve the guest experience. Again, thank you for your review and for shining light on to our staff.

2/10 Väldigt dåligt

Steve

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Admin 12 aug. 2023
Hi Steve, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2/10 Väldigt dåligt

Russell

Reste med familjen
Cancelled trip / no refund or alternate date
I had to change plans, couldn’t get another date or a refund. So, I can’t rate. The charge for free cancellation seems high. Wish you could have done something for, as I am a member.
Bodde här 1 natt i augusti 2023
Svar från Scottie 11 aug. 2023
Good Morning Russell Stillwell, Thank you for providing us a feedback on our Cancellation Policy. According to our Cancellation Policy, the rate plan that you purchase was "book early and save" which is a prepaid reservation and it's a non-refundable reservation once purchased.

10/10 Fantastiskt

Rebecca

Reste med sin partner
Gillade: Bekvämligheter
the staff does an absolute amazing!!! Job at taking care of the hotel. Very, very, very clean. Thank you so much for a nice comfortable stay
Bodde här 1 natt i augusti 2023
Svar från Litzy 5 aug. 2023
Dear Rebecca, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the near future.