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Recensioner av Ettington Park Hotel

4 out of 5
Ettington Park Hotel
Alderminster, Stratford-upon-Avon, England

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 318 av 485 recensioner" "
8 - Bra i betyg. 120 av 485 recensioner" "
6 - Okej i betyg. 29 av 485 recensioner" "
4 - Dåligt i betyg. 11 av 485 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 485 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Gunilla, Gävle

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell, men urusel mat
Ett topphotell, men deras kock är långt ifrån skicklig, så bo här är helt ok, men ät någon annanstans

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Janet 2 apr. 2024
Thank you for your wonderful review, we are so pleased you enjoyed your stay with us. We hope we have the pleasure of welcoming back soon.

10/10 Fantastiskt

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were extremely helpful but not fussing around me (which I dislike). Everything was just perfect.
Bodde här 3 nätter i mars 2024
Svar från Janet 22 mars 2024
Thank you so much for your review - we are so pleased that you enjoyed your stay with us and we hope we have the pleasure of welcoming you back soon.

10/10 Fantastiskt

Stefan, Cambridge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Janet 19 feb. 2024
Thank you for your great review - We are so pleased you had a great stay with us and scored us 5 out of 5.

10/10 Fantastiskt

Adam R.

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful building & ideal surroundings
Bodde här 2 nätter i februari 2024
Svar från Janet 16 feb. 2024
Thank you so much for your lovely review - we are so pleased you had a lovely stay with us and we hope we can welcome you back in the near furture

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food great, room clean and comfortable. Staff very good. Had a wonderful time, really enjoyed our stay
Bodde här 2 nätter i februari 2024
Svar från Janet 9 feb. 2024
Thank you so much for your lovely review - We are so pleased that you enjoyed your stay with us and we hope to welcome back to the hotel in the near future

10/10 Fantastiskt

Loraine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ettington Park Hotel - TOTALLY AMAZING
As usual an amazing stay at the Ettington. This is our second mini break here and we will definitely be returning again. It’s like visiting an old friend. All the staff are amazing and do friendly. Nothing is too much trouble. Amazing rooms looking out over the magnificent grounds . Beautiful architecture throughout the amazing building with outstanding feature pieces. It’s lovely to be able to relax in our room and have a delicious breakfast brought to you. Angela and Becky were amazing catering to our every requirement. Tracey helped make the amazing bees knees cocktails which I highly recommend and we were able to relax in the lounge after a long day sightseeing around the various quaint villages and shops. Georgia and Patricia in reception were extremely helpful and professional. The Consierge Flat was always so pleasant even when working late into the night , he always had time to chat and had was extremely friendly. Jai in the breakfast room always had a great sense of humour. A stay at the Ettington isn’t complete until you have used their spotlessly clean swimming pool and used the spa. Tasha the beauty therapist is so professional and I can highly recommend the facial and massage. The best I’ve had. I cannot fault the hotel and their facilities. The staff are all totally amazing and so friendly. I cannot recommend this hotel high enough. We will be returning again soon for our third stay.
Bodde här 3 nätter i januari 2024
Svar från Janet 21 jan. 2024
Thank you so much for your wonderful review - we are so pleased that you had an amazing stay with us. We have copied the above and sent it out to all the staff to say thank you. We look forward to welcoming you back to Ettington later in the year.

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff extremely friendly and helpful. Wonderful historic building. Great stay.
Bodde här 1 natt i januari 2024
Svar från Janet 9 jan. 2024
Thank you for your lovely review, we are so pleased you had a lovely stay. We hope to welcome you back in the near future.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I beautiful 24 hour retreat
Bodde här 1 natt i december 2023
Svar från Janet 2 jan. 2024
We are so pleased that you enjoyed your retreat with us and had a well earned rest.We hope to welcome you back in 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A great stay, brilliant service
The service was second to none. A lovely experience in a beautiful setting
Bodde här 1 natt i oktober 2023
Svar från Janet 12 okt. 2023
Thank you for your wonderful 10 out of 10 score and lovely comments - we are thrilled that you enjoyed your stay with us.

10/10 Fantastiskt

Jane

Bodde här 2 nätter i oktober 2023
Svar från Janet 12 okt. 2023
Thank you for your wonderful 10 out of 10 score - we are trilled that you enjoyed your stay with us

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Janet 4 sep. 2023
Thank you for your wonderful review, we are so pleased you enjoyed your stay with us. We hope we have the opportunity of welcoming you back soon

10/10 Fantastiskt

Kathy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and knowledgeable. The grounds were beautiful. Easy to get to with car.
Bodde här 4 nätter i augusti 2023
Svar från Janet 17 aug. 2023
Thank you for your lovely review and comments, we hope we have the opportunity of welcoming back to Ettington Park in the near future.

10/10 Fantastiskt

afshin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Magnificent property, straight out of a fairy tale! Beautiful landscape! Top notch rooms and amenities! Amazing staff! Excellent dining, try the Plant based burger, the best I've ever had! Excellent breakfast! Will definitely return.
Svar från Janet 9 aug. 2023
Thank you so much for your lovely comments, we are so pleased you enjoyed your stay and the food. We look forward to your return visit.Many thanks

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome property! Great service, great room, the restaurant is truly wonderful and dinner was sublime. The grounds are gorgeous and every moment was worth it!
Bodde här 2 nätter i juli 2023
Svar från Janet 2 aug. 2023
Thank you so much for your lovely review, we are so pleased that you had a wonderful stay. We hope to welcome you back soon

10/10 Fantastiskt

Ana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful!!! Staff and service, food was incredible! Would stay here again for longer if in the UK again.
Svar från Janet 28 juli 2023
Thank you for your lovely feedback & score. We hope to welcome you back, when you are next visiting the UK

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Janet 11 juli 2023
Thank you for your review - we are so pleased that you enjoyed your time with us

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2023
Svar från Janet 18 juni 2023
Thankyou so much for your review, we are so pleased you enjoyed your stay with us, we hope we have the opportunity of welcoming back to stay in the future.

10/10 Fantastiskt

Pat

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Janet 18 juni 2023
Thank you for your scoring us 10 out of 10 - we are so pleased you enjoyed your stay with us and we hope we have the opportunity of welcoming you back in the near future to Ettington Park Hotel

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic staff
We stayed for 2 nights and overall the stay was excellent. The food was good but what really made this trip special were the staff. Without exception the whole team were professional, engaging and fun. We will certainly be going back again. This was our 5th time in the hotel and the best.
Bodde här 2 nätter i mars 2023
Svar från Janet 4 apr. 2023
Thank you for your lovely review - we are so pleased that you had a wonderful stay and we look forward to welcoming you back for the 6th time in the near future

10/10 Fantastiskt

Vishnu

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wow what a perfect stay
Enjoyed the stay with my office staffs and myself. Met really good people too from similar businesses.
Bodde här 5 nätter i februari 2023
Svar från Janet 6 mars 2023
Thank you for your lovely review, we are so pleased that you had a good stay.we hope to welcome you back to Ettington Park in the near future.

10/10 Fantastiskt

STUART

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Incredible hotel.
Overall an Incredible hotel and great experience. Definitely worth staying here for a relaxing stay.
Bodde här 2 nätter i november 2022
Svar från Janet 28 nov. 2022
Thank you for your lovely feedback, I hope we have the pleasure of welcoming you back soon.

10/10 Fantastiskt

Gisele

Bodde här 1 natt i augusti 2022
Svar från Janet 2 sep. 2022
Thank you for your review - We are so pleased you enjoyed your stay with us.

4/10 Dåligt

Jane

Bodde här 2 nätter i augusti 2022
Svar från Janet 27 aug. 2022
Good Morning - We are disappointed to learn you did not have a good stay with us - May we ask for more details please, unless you have already discussed the issues with the hotel already.

10/10 Fantastiskt

Katsuhiro

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ここの宿泊を検討されている方は予約することをおすすめします。英国重要文化財指定のホテルに宿泊し、のどかで静かな滞在ができます。一泊だったのがもったいない気持ちです。 ただ、周囲には街がありませんので車でのアクセスが必須になります。Laundryがあるかのような記載がありますが、おそらく存在しません。 朝食会場は素敵なところでした。建物全体が歴史的で素晴らしいところです。
Bodde här 1 natt i augusti 2022
Svar från Janet 25 aug. 2022
Thank you for your lovely review, we are pleased you had a pleasant stay with us.

10/10 Fantastiskt

Conor, Wembley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful uniwue property with immaculate groubds and friendly staff willing to go the extra mile.
Bodde här 2 nätter i augusti 2022
Svar från Janet 25 aug. 2022
Thank you for your review - we are so pleased to hear you had a pleasant stay. We hope we can welcome you back in the near future.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Idyllic setting
Idyllic setting we revisited after 26 years . After all this time standards were still excellent & staff knowleadgeable . Lots of extra little touches and the concierge Damon is such a lovely gentleman . He’s been there 18 years so says it all really
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Barry

Bodde här 2 nätter i juni 2022
Svar från Janet 21 juni 2022
Thank you for your review - We hope we have the pleasure of welcoming you back to Ettington Park in the near future.

10/10 Fantastiskt

Gary

Bodde här 1 natt i maj 2022
Svar från Janet 28 maj 2022
Thank you so much for your wonderful review scoring. We hope we have the pleasure of welcoming back to Ettington in the near future.

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic hotel. Lovely staff, great food and excellent facilities.
Bodde här 1 natt i maj 2022
Svar från Janet 20 maj 2022
Thank you so much for your wonderful feedback - we are so pleased you had a lovely stay with us. We very much look forward to welcoming you back to Ettington in the near future.

4/10 Dåligt

Giacomo

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Stunning building and garden. Food was appalling rooms and interior old and tiered. most things on the menu out of stock. Staff friendly.
Bodde här 1 natt i maj 2022
Svar från Janet 10 maj 2022
Thank you for your review - i am so sorry to hear that you did not enjoy your meal and that some items were not in stock. I have feed this back to the operations team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Warm welcome
Friendly and professional staff gave us such a warm welcome. Our room in the New Wing was spacious with extremely comfortable bed and high quality bed linen. The swimming pool was a highlight especially as we had it almost to ourselves. The hotel building is stunning and the grounds extensive. With its Victorian Gothic style, it's not hard to believe the stories of ghosts at the property.
Bodde här 2 nätter i mars 2022
Svar från Janet 11 mars 2022
Good morning Thank you so much for your lovely comments and review. We are so pleased you enjoyed your stay and hope we have the pleasure of welcoming you back to Ettington Park Hotel in the near future.

8/10 Bra

Ken

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2022
Svar från Janet 22 feb. 2022
Thank you for your positive score - we hope we have the pleasure of welcoming you back to Ettington Park

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely staff great friendly atmosphere
Bodde här 1 natt i januari 2022
Svar från Janet 4 feb. 2022
Thank you for your comments and review - We hope we have the pleasure of welcoming you back to Ettington soon

10/10 Fantastiskt

Sam

Bodde här 2 nätter i december 2021
Svar från Janet 28 dec. 2021
Thank you for your high review. We hope we have the pleasure of welcoming you back in 2022

10/10 Fantastiskt

edward, BRENHAM

Reste i grupp, Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel! Wonderful staff!! We have stayed here often!!
Bodde här 1 natt i december 2021
Svar från Janet 28 dec. 2021
Thank you for your lovely comments. We hope we have the pleasure of welcoming you back in 2022

6/10 Okej

Yatin

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovely hotel in beautiful surroundings. Rooms were lovely too and upgraded to a modern standard with air conditioning. Only downside was that the table service was not up to a restaurant standard. They looked understaffed and struggling to cope. Food was good but access to it was a challenge. Waited 30 mins to be served for an afternoon tea and finally gave up and left as they hadn’t even managed to take a drinks order from us. Shame otherwise what would have been a fantastic stay.
Bodde här 4 nätter i augusti 2021

10/10 Fantastiskt

Nicholas

Bodde här 2 nätter i augusti 2021

10/10 Fantastiskt

Judith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The website doesn't do justice to this magnificent hotel. The extensive grounds are immaculately maintained, the guest rooms, swimming pool and reception rooms are beautifully designed and maintained. Our reception couldn't have been more welcoming.
Bodde här 1 natt i augusti 2021
Svar från Janet 18 aug. 2021
Thank you so much for your lovely review - we hope we have the pleasure of welcoming you back soon to Ettington Park Hotel

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent place to stay
Wonderful stay at Ettington Park. The hotel itself and its grounds are stunning and the service was fantastic.
Bodde här 1 natt i juli 2021
Svar från Janet 2 aug. 2021
Thank you for your lovely comments - I hope we have the pleasure of welcoming back to Ettington Park soon

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i juni 2021
Svar från Janet 2 aug. 2021
Thank you for your Review

2/10 Väldigt dåligt

Gavin

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Poor beyond belief
The building and surroundings was amazing, let down by the room condition, and hygiene There was dust everywhere, not just onntop of picture frames, mirrors etc, but on glass shelfs where tea making facilities are. No extra pillows and the ones we was given are awful, couldnt sleep. When i woke up and made my wife a cup of tea, she threw up , baring in mind shes 11 weeks pregnant !!!!!!! We foumd the milk provided was out of date by 3 days !! Absolutely livid !
Bodde här 1 natt i oktober 2020
Svar från Operations Manager 4 okt. 2020
"Dear Gavin Firstly thank you for your recent stay with Ettington Park and the time taken to let us know your feedback. please accept my very sincere apologies for the issues which you encountered during your stay. I have personally taken up the issues you mention with our housekeeping team regarding the dust levels and milk in the fridge, and please accept my apologies and assurances that we have now put in processes which will prevent these issues for occurring for any other guest. These were unacceptable lapses in our usual levels of excellence and the standards of cleanliness and accommodation of which we are so proud. We do carry a range of different pillow types, and had you only spoken to us during your stay, we would gladly have arranged for extra or alternative pillows to be brought to you, to have made you more comfortable. I do hope that we can welcome you at Ettington again, and that we can show you the usual standards of excellence, which we are so proud to offer our guests. Many thanks Mike Blake Operations Manager"

6/10 Okej

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good service/rooms - food not up to same standard
The hotel and service is very good, but the food was disappointing. The dinner desert menu was very uninspired and the melon and mint desert tasted like Just like night nurse. Horrid!
Bodde här 1 natt i september 2020
Svar från Mike Black - Operations Manager 27 sep. 2020
Dear Chris Thank you for your recent visit and we really appreciate your feedback. I have passed your comments on to our Head Chef, who is just revising our menu at the moment, and I'm sure with our new autumn menu, you will be able to find something to inspire you. I am glad you enjoyed your stay with us otherwise, and thank you for your kind words regarding our hotel itself, and the service you received. I genuinely hope that we can welcome you back soon.

10/10 Fantastiskt

M

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2020
Svar från Janet 30 sep. 2020
Thank you for your Post stay Review - we are so pleased you had a lovely stay with us. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
First stay since Covid-19 outbreak
This was our 3rd visit to Ettington and the 1st visit since hotels reopened following the Covid-19 outbreak and we were not disappointed. The hotel only had 7 rooms occupied during our stay and so evening dinner lacked a bit of atmosphere, purely because of the low number of guests (maybe turning the background music up a notch might have helped here). The hotel obviously has to operate to social distancing regulations and did so in a very professional, friendly and accomodating way. We received a very warm welcome when we arrived and a fond farewell when we left and everything in between couldn't have been better. The food was excellent, the service was 1st class as always, thanks to Christina and Jordan who couldn't do enough for us. We're already looking forward to our next visit.
Bodde här 2 nätter i juli 2020
Svar från Janet 18 aug. 2020
Thank you so much for your feedback - Christina and Jordan will be sent this lovely feedback as well. We look forward to welcoming you back to Ettington Park and am so happy to see you have already booked in with us. Best wishes

8/10 Bra

C

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A hotel with character
Pleasant location with helpful staff and good food. An old house with lots of interesting features just a few miles outside Stratford upon Avon. Well worth a visit.
Bodde här 3 nätter i mars 2020
Svar från Janet 20 mars 2020
Thank you for your lovely review - We look forward to welcoming you back to Ettington in the near future

8/10 Bra

Verifierad resenär

Bodde här 1 natt i mars 2020
Svar från Janet 20 mars 2020
Thank you for your review

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Wonderful character & atmosphere An escape from outside pressures Friendly & welcoming staff
Bodde här 1 natt i mars 2020
Svar från Janet 15 mars 2020
Thank you for your lovely comments - We look forward to welcoming you back to Ettington Park in the future. Regards

4/10 Dåligt

Mark, Swindon

Gillade: Personal och service
Mediocre experience. We went for a birthday celebration.Phoned to make a booking for the restaurant. The person from the hotel chain said they would get someone to phone back. That never happened. When we arrived at the hotel the restaurant was fully booked. We ended up having to eat in the bar. The food was poor and extremely over priced.The birthday celebration was ruined. Wont be going back.
Bodde här 1 natt i februari 2020
Svar från Elizabeth Raine 19 feb. 2020
Dear Mark, thank you for choosing to stay with us and for taking your time to share your review. I am sorry that your birthday celebration was not as you expected. Perhaps you would kindly contact the hotel directly to share a little more information regarding your experience here with us. The team here are usually very helpful and would normally have happily found a solution to ensure your birthday was an enjoyable and memorable occasion. It would also be helpful if you would share the comments regarding the quality of food so that we can address any specific shortfalls. Our prices reflect the costs of running a fully staffed country house hotel offering local fine quality produce, I am sorry that you felt that this was extremely overpriced. Regards, Elizabeth

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Elizabeth Raine 19 feb. 2020
Dear Traveler, thank you for choosing to stay with us and for taking your time to share your feedback online. I am pleased to read that you enjoyed your stay however I am sorry that your toast was delivered too early and I hope that when you mentioned this to the team members looking after you that fresh toast was served to you. We have semi skimmed, whole milk and soya milk available on the buffet, hot milk is served along with coffee and any other alternatives, as mentioned on the buffet menu, are available upon request. I do hope that these items were served to you when you requested them with our team. I trust that all other aspects of your stay were enjoyable and that your breakfast, with the exception of having to request more toast and a milk alternative, was also as it should have been. With best wishes, Elizabeth