Exteriör

Recensioner av Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel

5 out of 5

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 156 av 409 recensioner" "
8 - Bra i betyg. 122 av 409 recensioner" "
6 - Okej i betyg. 66 av 409 recensioner" "
4 - Dåligt i betyg. 30 av 409 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 409 recensioner" "

8,0/10

Renlighet

7,8/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Elin

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Jag och min sambo bodde på hotellet en natt när vi var i Jordanien. Vi betalade 2600kr och förväntade oss därför hög standard på hotellet. När vi kom dit träffade vi en mycket trevlig man som jobbade där och han hjälpte oss att checka in, servicen överlag var mycket bra till en början och vi var nöjda med personalen men hotellrummet var under all kritik. Läget och själva rummet var bra men sängen var så mjuk att det inte gick att sova i den och kuddarna superhårda. Badrummet var inte rent och handdukarna var håriga från andra hotellgäster, i handfatet låg hår och när vi duschade fylldes badkaret av vatten pga att pluggen inte fungerade som den skulle. Duschdraperiet hade även fläckar vad som såg ut att vara gammalt blod eller liknande. Vi ringde receptionen om detta och vi fick nya handdukar och en man kom och fixade badkaren genom att ta bort pluggen helt, så det var ”bra” men över lag absolut INTE värt pengarna. Vi betalade även frukost och middag i receptionen som kostade 1600kr för oss två och maten var inte bra alls. Servicen på middagsrestaurangen var under all kritik, de frågade oss inte ens om vi ville ha något att dricka. Vi kommer inte att åka tillbaka till detta hotell!
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Bertil

Bodde här 1 natt i mars 2022
Svar från Emmanuel Stavrakakis I General Manager 11 apr. 2022
Dear Betril Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

10/10 Fantastiskt

Peder

Bodde här 2 nätter i oktober 2019

10/10 Fantastiskt

Tania, New York

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect access to the desd sea!
Bodde här 1 natt i maj 2024
Svar från CPRDS 13 maj 2024
Dear Tania,We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan.Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

8/10 Bra

Jamal, Spring

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Room was very dirty Trash left on floor Dust all over room
Bodde här 1 natt i maj 2024
Svar från CPRDS 10 maj 2024
Dear Jamal,I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback.It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards. On this note, I would like to sincerely apologize for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

6/10 Okej

Layth

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Great stay. Just a little overpriced.
Bodde här 1 natt i april 2024
Svar från CPRDS 21 apr. 2024
Dear Layth,Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us.We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

10/10 Fantastiskt

mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great healing Dead Sea mud at beach. Infinity pool was beautiful.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Lilian

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel! Great food !! Super helpful & Friendly staff ! Easy parking!! Big shout out to the worker at the Dead Sea - he was super helpful with my child to no be afraid of the water! Thank you so much 😊
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Ralf

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It would prefer to get the coffee at breakfast by my own. This would be faster.
Bodde här 3 nätter i november 2023
Svar från CPRDS 9 nov. 2023
Dear Ralf,Thank you for taking the time to share such an encouraging review with us. I am truly delighted that you have had a wonderful time, while enjoying not only the opulent elements but also the efforts of our team striving to provide exceptional service. Your recognition is genuinely appreciated, and I have congratulated the Team for their exemplary performance.My team and I certainly look forward to being part of many more memories during your future visits to Dead Sea and would be a great honor to welcome you back to Crowne Plaza Dead Sea Jordan.Best Regards, Samer Gameel I General ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

4/10 Dåligt

Yoshiko

Bodde här 1 natt i september 2023
Svar från CPRDS 10 okt. 2023
Dear Yoshiko,I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback.It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

10/10 Fantastiskt

Rebeka, Washington

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our first time in the Dead Sea and our experience was enhanced by the beauty if the resort, it’s amenities, and staff attentiveness.
Bodde här 3 nätter i augusti 2023
Svar från CPRDS 10 okt. 2023
Dear Rebeka,Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us.We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

10/10 Fantastiskt

Arianna

Bodde här 1 natt i september 2023
Svar från CPRDS 10 okt. 2023
Dear Ariana,We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan.Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

10/10 Fantastiskt

HIROAKI

Bodde här 1 natt i augusti 2023
Svar från CPRDS 10 okt. 2023
Dear Hiroaki,Thank you for taking the time to share such an encouraging review with us. I am truly delighted that you have had a wonderful time, while enjoying not only the opulent elements but also the efforts of our team striving to provide exceptional service. Your recognition is genuinely appreciated and I have congratulated the Team for their exemplary performance.My team and I certainly look forward to being part of many more memories during your future visits to Dead Sea and would be a great honor to welcome you back to Crowne Plaza Dead Sea Jordan.Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

10/10 Fantastiskt

GABRIELE

Bodde här 1 natt i juli 2023

8/10 Bra

Hadeel

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No hot water, staff was notified 3 times and never got it taken care of. And ants in the room (staff was also notified and did not take care of it)
Bodde här 3 nätter i juni 2023

8/10 Bra

Cynthia

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Beautiful resort and private access to the Dead Sea was a huge plus! Only thing that lacked was the bugs in the room… huge disappointment.
Bodde här 2 nätter i maj 2023

6/10 Okej

Jean Francois

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was expecting more
Bed was too soft. We were told at reception that we had free access to a "fully stocked" mini-bar: it contained pop and fruit flavored drinks, not even real juice. We had 2 bags of tea when we arrived and they never added more. On the positive side, access to the Dead Sea was great.
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Driss

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Ismaeel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service but they treat tourists better than the Jordanian people which is sad because we pay the same
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Murawaeh

Bodde här 2 nätter i april 2023

8/10 Bra

Yasodara

Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Vasiliki

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
we are coming back ...
we could stay there and eat all day long ....perfect beach and spa ....honest stuff...they found one bag that we forgot and send it to germany to us .... only complain is they didnt know that our stay was already paid but we show them the transaction in our banking app and everything was okay...
Bodde här 1 natt i februari 2023

8/10 Bra

Mérouane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Très bel hôtel
Bel hôtel, personnel très sympathique et accueillant. Nous nous y sommes rendus en lune de miel et nous avons été invité au bar de l’hôtel gracieusement par le chef d’établissement ; quelle belle surprise !
Bodde här 6 nätter i september 2022

10/10 Fantastiskt

Gina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and management were incredible.
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

osama

Bodde här 1 natt i februari 2023

6/10 Okej

Jan

Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Mohd

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food quality was not good
Bodde här 1 natt i januari 2023

2/10 Väldigt dåligt

Morgan

Reste med familj och småbarn, Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Staff argues with guests, only has choice of heated OR air conditioned room(cannot have both apparently), and most amenties closed by 7pm.

10/10 Fantastiskt

Veridiano

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente hotel.
Excelente resort. O acesso à praia é muito bom.
Bodde här 1 natt i januari 2023

8/10 Bra

Diego

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
perfect for a relaxing stop after touring Jordan
this was our final stop after touring Jordan. We chose the hotel for its location on the DS and because we trust IHG. we wanted to relax and enjoy the natural wanders of the location and we totally met our expectations here. the beach is fantastic, the pools are very well and well maintained. staff was friendly. just the dinner buffet was a bit below our expectations in terms of food variety and service. also the breakfast buffet could be improved.
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Gobind

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Jesseca, Denver

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent experience! Thank you Tariq, Michelle, and Abdul for being excellent resources!

8/10 Bra

Juan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022

4/10 Dåligt

Jesse

Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet

10/10 Fantastiskt

Ashok

Bodde här 4 nätter i september 2022

10/10 Fantastiskt

Bashar

Bodde här 1 natt i september 2022

10/10 Fantastiskt

Hubert, Atlanta

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is beautiful. The rooms are very nicely appointed. The property is well maintained and the pools are terrific. The bar staff at the lobby bar were very nice and helpful. The biggest challenge is the dining at the hotel. The Lebanese food was not good and I do like Lebanese food. Plus the service was tragic. Ambrosia for breakfast was adequate, but no more than that.
Bodde här 2 nätter i september 2022
Svar från CPRDS 27 sep. 2022
Dear Hubert,I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback.It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General ManagerIHG Dead Sea Hotels Crowne Plaza Jordan- Dead Sea Resort & Spa / Holiday Inn Resort Dead Sea

2/10 Väldigt dåligt

Moh'd

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i september 2022

8/10 Bra

Maïlys

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022
Svar från CPRDS 27 sep. 2022
Dear Mailys,We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan.Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards, Emmanuel Stavrakakis I General ManagerIHG Dead Sea Hotels Crowne Plaza Jordan- Dead Sea Resort & Spa / Holiday Inn Resort Dead Sea

10/10 Fantastiskt

Philippe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel correct, belles piscines, accès facile à la mer morte, salle de restaurant trop grande et trop bruyante
Bodde här 1 natt i juli 2022
Svar från CPRDS 27 sep. 2022
Dear Philippe,Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us.We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General ManagerIHG Dead Sea Hotels Crowne Plaza Jordan- Dead Sea Resort & Spa / Holiday Inn Resort Dead Sea

10/10 Fantastiskt

Haney

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i juli 2022

2/10 Väldigt dåligt

Abood

Bodde här 2 nätter i juli 2022

6/10 Okej

Carolina

Reste med familjen
Gillade: Rummets bekvämlighet
Very good but
The room is comfortable and the hotel has q lot os infra estruture. The breakfast is very full of people. I was worried because of covid. I needed the doctor service and the hotel was very effective on providing that.
Bodde här 2 nätter i juli 2022

2/10 Väldigt dåligt

Mohammad

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room smelled of sewage. I brought up the concern and the response was that this must be related to the sewage treatment plant behind the hotel. Pool was dirty. Food was ok. Will not be back.
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Nada

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were greeted by unprofessional staff. The lady of the other receptionist informed me that I need to pay for an additional bed. I was not aware of this condition as it does not align with international travels that I’ve done in the past. I ended up paying $100 for a bed only to find it that bad for a kid not for an adult. So I had to share the twin bed with my daughter. I requested a refund but they did not offer me any resolution. The bed that they gave us was a child’s bed and they knew that there were three adults in this room.. I should not pay for something that is not within standards.. place was filthy
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Jeanne

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
A total rip-off. For the price, the rooms are outdated, curtains torn, old bath tub/shower with curtain. Food inedible. I had a cheese omelette, that tasted like it was filled with plastic. They could not even offer an edible pizza. The staff, I am certain, is poorly paid and it shows. They try, but not to the high cost of this third-rate wanna-be resort. The spa is the only nice feature. Noisy, music blaring until midnight making it impossible to sleep. I could not wait to leave. I cannot believe my stay at the Crown Plaza cost more than the exquisite St. Regis in Amman. I honestly felt like I was on a third-rate cruise ship with even worse food.
Bodde här 2 nätter i juni 2022
Svar från CPRDS 12 juli 2022
Dear Jeanne, I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

6/10 Okej

Majed

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The service was really bad never going back there again
Bodde här 1 natt i juni 2022
Svar från CPRDS 12 juli 2022
Dear Majed, Thank you for choosing Crowne Plaza Dead Sea Jordan and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We thank you for sharing your feedback which has been shared with the team to make the necessary changes Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

8/10 Bra

Mosheer

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good reception and welcoming Lunch and dinner buffets are great value. Hotel is clean and pools are organized. Things to consider for improvement, beds are not much comfy, Sauna and Steam should be part of basic room subscription for such a resort, needs more activities around the pools and at night after pools closure. However, overall stay was very pleasant and we enjoyed the family stay, advise to book here.
Bodde här 5 nätter i juni 2022
Svar från . 22 juni 2022
Dear Mosheer Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

10/10 Fantastiskt

Natalya

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Promenad cafe is the best in hot weather!
Bodde här 1 natt i juni 2022
Svar från . 22 juni 2022
Dear Natalya Thank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team. Thank you once again for your feedback and we hope that we will have the opportunity to serve you again and redeem ourselves. Best Regards, Emmanuel Stavrakakis I General Manager

10/10 Fantastiskt

Tareq

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent helpful staff. Gods food
Bodde här 1 natt i juni 2022
Svar från . 22 juni 2022
Dear Tareq We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan. Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team. We promise to continue to improve our service to meet the expectations of our guests. It was a pleasure to have you here and we hope we can welcome you back again soon. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea