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Recensioner av YEHS Hotel Sydney Harbour Suites

4 out of 5
YEHS Hotel Sydney Harbour Suites
252 Sussex Street, Sydney, NSW

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 645 av 1371 recensioner" "
8 - Bra i betyg. 445 av 1371 recensioner" "
6 - Okej i betyg. 161 av 1371 recensioner" "
4 - Dåligt i betyg. 61 av 1371 recensioner" "
2 - Väldigt dåligt i betyg. 59 av 1371 recensioner" "

8,2/10

Renlighet

8,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

8/10 Bra

Erik

Gillade: Renlighet
Good, apart from the renovations
They were doing renovations while we were there, and one of the elevators stopped working which was a big inconvenience for all the guests. Otherwise it was clean and comfortable, with good facilities.
Bodde här 5 nätter i juni 2023
Svar från Bijay 5 juli 2023
Dear Guest, Thank you for your wonderful feedback on your recent stay! It's great to hear that the staff at the hotel were friendly and professional, providing you with a positive experience throughout your stay. We truly appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay at the hotel. Kindest regards, Bijay S. Front Office Manager

10/10 Fantastiskt

Mikaela

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Återvänder gärna hit!
Bra läge, nära Darling Harbour o Victoria Building, även gångavstånd till Operahuset o Harbour bridge. Fint o rent. Bra utrustat kök, fanns även tvättmaskin o tumlare på toa. Vi bodde på femte våning, korsning utanför så trafiken var lite störande första natten, men man vande sig snabbt. Återvänder gärna, rekommenderas.
Bodde här 9 nätter i april 2023
Svar från Bijay 14 maj 2023
Dear Guest, Thank you for choosing YEHS Hotel Sydney Harbour Suites and taking your time to share your positive feedback with us. We are absolutely pleased to note that you had a great experience with us. We appreciate your positive comments on various aspects of your stay and will share all with the team. The team will be delighted to receive high praise, as all the effort they made is recognized by your kind words. We are sincerely grateful for your high recommendation and do look forward to your early return. Kind regards, Bijay S. Front Office Manager

6/10 Okej

Annika

Reste med familjen
Gillade inte: Renlighet
Bodde här 1 natt i januari 2023
Svar från Bijay 7 mars 2023
Dear Guest, I am sorry to read that not all aspects of your accommodation were up to our usual standards and that your experience was not a very positive one.As we always try to offer a good value for money accommodation, we try to have clean well-maintained rooms and a friendly service by our team members.I see that this was not achieved with your stay.Kind regards,Bijay S.Front Office Manager

10/10 Fantastiskt

Henry

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This hotel location is perfect your in the middle of everything. Clean and staff is friendly
Bodde här 7 nätter i maj 2024
Svar från Bijay 15 maj 2024
Dear Guest,Thank you for staying with us.We appreiciate your time and effort to leave us a review. Your feedback is valuable to us and helps us to improve our future guest experiences. We hope you have a great day ahead!Best Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Claire Margaret, Herston

Reste med familjen
Gillade: Renlighet och bekvämligheter
Great position and friendly staff. Great value for price. Would definitely stay here again!
Bodde här 1 natt i maj 2024
Svar från Bijay 15 maj 2024
Dear Guest,Thank you for staying with us.We appreiciate your time and effort to leave us a review. Your feedback is valuable to us and helps us to improve our future guest experiences. We hope you have a great day ahead!Best Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Micheal

Reste i grupp, Reste med familjen
Gillade: Bekvämligheter
Value for money
Bodde här 4 nätter i maj 2024
Svar från Bijay 12 maj 2024
Dear Guest,Thank you for staying with us.We appreciate your time and effort for your feedback to us. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Bradley

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property is in a perfect location from transport and Sydney Habour.
Bodde här 1 natt i maj 2024
Svar från Bijay 12 maj 2024
Dear Guest,Thank you for staying with us.We appreciate your time and effort for your feedback to us. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Filomena

Reste i grupp, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was close to the Harbor and easy walking there. China town not far and great cafes and restaurants close by. Staff were friendly and prompt with check in. Room was very spacious
Bodde här 1 natt i maj 2024
Svar från Bijay 10 maj 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort for review of your stay. Your feedback is valuable to us and helps us to improve our guests experiences in future. Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Angelo

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel was close to everything, from shopping to dinning and sightseeing as well.
Bodde här 7 nätter i april 2024
Svar från Bijay 10 maj 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort for review of your stay. Your feedback is valuable to us and helps us to improve our guests experiences in future. Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Roger

Reste med sin partner
Gillade: Renlighet
Well located. Room was good although only one saucepan with no handle. Staff were very helpful. In the public areas (lifts & hallways) the carpet was grubby. Overall good not great but would definitely stay there again.
Bodde här 3 nätter i maj 2024
Svar från Bijay 6 maj 2024
Dear Roger,Thank you for your kind feedback. Your comment has been noted. Your feedback is valuable to us and helps us to improve our future guests experiences.Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Peter

Gillade: Renlighet och bekvämligheter
Busy. Good location
Bodde här 1 natt i april 2024
Svar från Bijay 3 maj 2024
Dear Guest,Thank you for staying with us. Your feedback is valuable to us and we appreciate your time to write us the feedback. This will help us improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Liam

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Great location and pool. Room dated and in need of a good overhaul and repair with loose floor tiles, old kitchen cabinets. A few cleanable areas that need to be cleaned (side of fridge). Bed was comfortable and clean sheets. Light switches location poorly considered.
Bodde här 3 nätter i april 2024
Svar från Biajy 2 maj 2024
Dear Guest,Thank you for staying with us. We appreciate your time to write us a feedback. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Michelle

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff are accommodating! However you can hear traffic which can disturb your sleep.
Bodde här 4 nätter i april 2024
Svar från Bijay 2 maj 2024
Dear Guest,Thank you for staying with us. We appreciate your time to write us a feedback. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

2/10 Väldigt dåligt

Sadaf

Reste i grupp, Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
I was extremely disappointed staying here we had an early flight arrived at 9:30 ish and asked if we could check in early which we were told to leave our bags and come back in a hour clearly the room wasn’t ready and when we asked for a refund our room automatically got upgraded and apparently the system did it the night before whereas when asked if we could change our bed they said no coz the room we booked came with that bed only. I asked for the manager and he was so rude and so unprofessional I would never lie about anything and they accused me of lying where actually the staff member there told us to come back within an hour. The talk got heated and we just went to our room and then later on I came down and saw the manager and I apologised for raising my voice and all he said was yeah ok in the most rudest way he didn’t even apologise for what his staff said or anything acting like it’s all our fault. Had the worse experience here will never ever book with this hotel name ever again. I felt so disrespected and low they made me feel so bad about myself and had the worse time there. The sauna is not even properly and the swimming pool looked like it wasn’t cleaned. Just really disappointed and they honestly ruined my best friends 28th birthday
Bodde här 2 nätter i april 2024
Svar från SHS Team 2 maj 2024
Dear Sadaf,We do apologise for your experiences.However, we do realise that the team member did allow you an earliest check-in when it was possible before your bunch of friends start swearing in the lobby to everyone. We do not tolerate misbehaving to our staff members by anyone including guests. Ensure before you and your friends book any hotel you check the policy and check-in time. Hopefully we wont see you in future. Regards,SHS Team

6/10 Okej

na

Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
すぐ近くに大きめのスーパーがあり、野菜、総菜、飲み物、サプリなど色々買えて便利です。有名なデパートであるQVBもあります。 夜はすぐ近くのTown Hallの時計台がライトアップされ、現代のビルと共存する姿はシドニーの象徴的な風景の一つだと思います。 共用部は壁紙が剥がれたりしていたものの、部屋の中はモダンで綺麗でした。カーテンが分厚いの一枚のみだったので、明るい時間に外の目を遮るために薄いカーテンが欲しかったです。 連泊で、使用後のカップをテーブルに置いておいたところ、洗面台の横に洗った上で洗剤とともに置かれていました。嫌味ではなく思いやりだと思いたいところですが、どうして本来の場所に置いてくれなかったんだろうとモヤモヤしてしまいました。
Bodde här 1 natt i april 2024
Svar från Bijay 1 maj 2024
Dear Na,Thank you for staying with us.We firstly apologies for the inconvenience caused during your stay. We will take a note and will implement the necessary changes and training to our housekeeping team members. Your feedback is valuable to us.Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Zoe Kate

Bodde här 3 nätter i april 2024
Svar från Bijay 2 maj 2024
Dear Guest,Thank you for staying with us. We appreciate your time to write us a feedback. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Marine

Gillade inte: Renlighet
Bodde här 2 nätter i april 2024
Svar från SHS Team 30 apr. 2024
Dear Guest,Thank you for staying with us.Regards,SHS Team

8/10 Bra

Jane

Gillade: Renlighet
Good location for our needs
Bodde här 3 nätter i april 2024
Svar från Bijay 29 apr. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we appreciate your time to write us the review. Regards,Bijay

8/10 Bra

Lynn

Gillade: Renlighet och boendets skick och faciliteter
Please provide a way to make coffee in the room. Not instant coffee
Bodde här 3 nätter i april 2024
Svar från bijay 26 apr. 2024
Dear Guest, Thank you for staying with us.Your feedback is valuable to us and will help us to improve our guests experiences in future. We hope to see you again.Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Kaoru

Bodde här 3 nätter i mars 2024
Svar från Bijay 26 apr. 2024
Dear guest, Thank you for your feedback. Your feedback is important and allows us to improve our guests experiences in future.Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Koichi

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
フロントの方が丁寧でした。
Bodde här 3 nätter i april 2024
Svar från Bijay 26 apr. 2024
Dear Guest, Thank you for staying with us.Your feedback is valuable to us and will help us to improve our guests experiences in future. We hope to see you again.Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Yanwei

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Near beach
Bodde här 4 nätter i april 2024
Svar från Biay 26 apr. 2024
Dear Guest, Thank you for staying with us.Your feedback is valuable to us and will help us to improve our guests experiences in future. We hope to see you again.Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Kwok Fai

Bodde här 5 nätter i april 2024
Svar från NBijay 11 maj 2024
Dear Guest, Thank you for staying with us.We appreciate your time to give us a feedback. Regards,Bijay

10/10 Fantastiskt

Tanya

Bodde här 2 nätter i april 2024
Svar från Bijay 10 maj 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort for review of your stay. Your feedback is valuable to us and helps us to improve our guests experiences in future. Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Timothy

Bodde här 5 nätter i april 2024
Svar från bIjay 10 maj 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort for review of your stay. Your feedback is valuable to us and helps us to improve our guests experiences in future. Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Moira

Reste i grupp
Central for everything-harbour,shopping and transport
Bodde här 1 natt i april 2024
Svar från Bijay 20 apr. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and help us to improve our guests experiences. We hope to see you again.Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Douglas

Gillade: Renlighet
Bodde här 4 nätter i april 2024
Svar från Bijay 20 apr. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and help us to improve our guests experiences. We hope to see you again.Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Marissa

Affärsresenär
Gillade inte: Renlighet
Toilet was broken, mould under sink and in shower. Felt like the room wasnt cleaned properly.
Bodde här 1 natt i april 2024
Svar från Bijay 16 apr. 2024
Dear Guest,Thank you for staying with us.We appreciate your time to write us feedback. Your feedback is valuable to us and help us improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff go above and beyond what is required to help make your stay comfortable.
Bodde här 2 nätter i april 2024
Svar från Bijay 15 apr. 2024
Dear Guest,Thank you for staying with us.We appreciate your time for writting us your feedback. Your feedback is valuable for us which helps us to improve guests experiences.We hope to see you again in future.Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

harold

Gillade: Bekvämligheter
Yes.I like.very. good..service.
Bodde här 5 nätter i april 2024
Svar från Bijay 13 apr. 2024
Dear Guest,Thank you for staying with us.We appreciate your time to write us a feedback. Your feedback is very valuable to us and help us to improve our guest experiences.Your comments are noted. We hope you have a lovely day ahead.Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Sami

Bien placé. Grande chambre mais nécessite rafraîchissement.
Bodde här 4 nätter i april 2024
Svar från Bijay 11 apr. 2024
Dear Guest,Thank you for staying with us.We valued your feedback and this helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Raymond

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff cordial and helpful. Walking distance to the wharf and shopping. Close to many restaurants. Eatery situated on corner adjacent to hotel serves excellent breakfast and lunch.
Bodde här 4 nätter i april 2024
Svar från Bijay 9 apr. 2024
Dear guest,Thank you for staying with us. We appreciate your time to write us a feedback. Your feedback is valuable to us and helps us improve our guest experiences.Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Jacques

Gillade inte: Renlighet
Good location. Very helpful staff. Some common parts (corridors)not clean
Bodde här 1 natt i april 2024
Svar från Bijay 9 apr. 2024
Dear Guest,Greetings from the team at YEHS Hotel Sydney Harbour Suites.Thank you for staying with us. Your feedback has been duly noted. Your feedback is valuable to us and help us to improve our guests experiences. Best Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Yin Nei

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location! But the property itself is very dated, not as pictured; walls are thin, there’s also mold/mildew in the bathroom. However, it is quite convenient to have a small kitchenette and washer/dryer available for an extended 1 week stay.
Bodde här 7 nätter i april 2024
Svar från Bijay 13 apr. 2024
Dear Guest,Thank you for staying with us.We appreciate your time to write us a feedback. Your feedback is very valuable to us and help us to improve our guest experiences.Your comments are noted. We hope you have a lovely day ahead.Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Ann

Reste i grupp
Very dirty carpets. noisy outside had to keep asking for tea towels towels and soap also doona had blood stains
Bodde här 4 nätter i april 2024
Svar från Biajy 9 apr. 2024
Dear Guest,Greetings from the team at YEHS Hotel Sydney Harbour Suites.Thank you for staying with us. Your feedback has been duly noted. Your feedback is valuable to us and help us to improve our guests experiences. Best Regards,Bijay ShresthaFront Office Manager

8/10 Bra

gregory

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Bijay 7 apr. 2024
Dear Guest,Thank you for staying with us. Your feedback is valuable to us and help us improve our guests experiences. Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Denis

I waited from 6.30am to 3pm check in time - i got a room at 3 pm that actually slept 7 people and was a disabled room. The place needs some work as wallpaper hanging off, lights so bright it was like a hospital surgery. Staff friendly and cafe down stairs handy and good location. Could be so much better
Bodde här 2 nätter i april 2024
Svar från Bijay 6 apr. 2024
Dear Guest,Thank you for your feedback. We value your feedback and acknowledge. We are glad to hear your stay was memorable. Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Celine, Colomiers

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Très bien placé tout était très bien sauf le lit vraiment trop trop dur malgré qu'il ait mis un sur matelas
Bodde här 1 natt i april 2024
Svar från Bijay 7 apr. 2024
Dear guest,Thank you for staying with us.We appreciate your time for your feedback and valued them. Your feedback is essential for us to improve our guests experiences.Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Steven

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location, walk distance to Darling Harbour, tram,buses and trains.
Bodde här 4 nätter i mars 2024
Svar från Bijay 4 apr. 2024
Dear Guest,Thank you for staying with us.We are glad to know that our team took good care during your stay. We value your feedback and helps us to improve our guests experiences.Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Larry

Reste med familjen
Gillade: Renlighet
Bed had sand in it
Bodde här 3 nätter i mars 2024
Svar från Bijay 4 apr. 2024
Dear Guest,Thank you for staying with us.We are glad to know that our team took good care during your stay. We value your feedback and helps us to improve our guests experiences.Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Georgia

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
The room did not feel sanitary, there was what appeared to be mould in the shower and packets of food under our couch left behind from a previous guest. It is in walking distance from quite a lot which was good for us but disappointed by the quality of the room
Bodde här 2 nätter i mars 2024
Svar från Bijay 29 mars 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we have acknowledge your comments.Regards,BijayFront Office Manager

8/10 Bra

pin-ling

Reste med familjen
Gillade: Renlighet och bekvämligheter
Carpet in front of elevator is worn. The hotel is in the process of changing base molding but the wall base area exposed to not pleasant look.
Bodde här 2 nätter i mars 2024
Svar från Bijay 29 mars 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we have acknowledge your comments.Regards,BijayFront Office Manager

10/10 Fantastiskt

Ct

Gillade: Bekvämligheter
Very good location. I’m very impressed and happy with the property.
Bodde här 6 nätter i mars 2024
Svar från Bijay 28 mars 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable and help us to improve our customers services and guests experiences. Regards,Bijay ShresthaFront Office Manager

8/10 Bra

ANDREW

Gillade: Renlighet
Close proximity to attractions and transportation. Also walkable to most shopping. House keeping were courteous. Property was outdated and need improvement
Bodde här 6 nätter i mars 2024
Svar från B ijay 28 mars 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable and help us to improve our customers services and guests experiences. Regards,Bijay ShresthaFront Office Manager

8/10 Bra

Shane

Reste med sin partner
Gillade: Renlighet och bekvämligheter
room booked was unsatisfactory but management were very obliging and upgraded us to an ideal unit. Surprised to find cooking facilities. I would recommend that they upgrade the foyer outside the lifts and clean inside the lifts particularly the carpets
Bodde här 5 nätter i mars 2024
Svar från Bijay 26 mars 2024
Dear Guest,Thank you for staying with us.We really appreciate your time to write a review and your feedback is valuable to us to improve our guest's experiences in future stays.Regards,Bijay ShresthaFront Office Manager

6/10 Okej

Sen

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The place was clean, and the bathroom was new. The kitchen area was dated with broken cabinet hinges. The sleep quality was good and so was the service when required,
Bodde här 11 nätter i mars 2024
Svar från Bijay 25 mars 2024
Dear Guest, Thank you for taking time to write feedback on your stay. Your feedback is valuable and acknowledged. Regards, Bijay S. Front Office Manager

8/10 Bra

TETSUYA

Gillade: Renlighet
Bodde här 8 nätter i mars 2024
Svar från Bijay 26 mars 2024
Dear Guest,Thank you for staying with us.We really appreciate your time to write a review and your feedback is valuable to us to improve our guest's experiences in future stays.Regards,Bijay ShresthaFront Office Manager

10/10 Fantastiskt

Lourdes, Frederick

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
We picked this place because you can’t beat the location. It’s walking distance to every thing major. The full kitchen was a very nice addition and the staff here are friendly and accommodating. Our city view was really nice to wake up to every morning.
Bodde här 5 nätter i mars 2024
Svar från bijay 25 mars 2024
Dear Guest, Thank you for taking time to write feedback on your stay. Your feedback is valuable and acknowledged. Regards, Bijay S. Front Office Manager

6/10 Okej

Damien

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Bijay 22 mars 2024
Dear Damien,Thank you for staying with us. We have received your feedback and its valuable to us. We have noted your comments and assure you that those are acknowledged. Regards,Bijay S.Front Office Manager

2/10 Väldigt dåligt

Jane

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location, terrible hotel.
Bodde här 1 natt i mars 2024
Svar från Bijay 21 mars 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we have acknowledged your comments which helps our team members to enhance our guests experiences in future.Regards,Bijay S.Front Office Manager