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Recensioner av Grand Hotel San Pietro

5 out of 5
Grand Hotel San Pietro
Via Pirandello, 50, Taormina, ME

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 103 av 178 recensioner" "
8 - Bra i betyg. 51 av 178 recensioner" "
6 - Okej i betyg. 13 av 178 recensioner" "
4 - Dåligt i betyg. 8 av 178 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 178 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

9,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Gunilla

Bodde här 2 nätter i oktober 2022

8/10 Bra

Sara, Stockholm

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Beautiful but not really worth it
We had a great stay here, the view and beauty of the hotel is amazing. Good located with a 10-15 min walk to the town. Breakfast was the best ever, they have a barista that makes you your own coffee of your choice. Unfortunately we did not get a room with the ocean view or terrace. The service was good, but one thing that put my experience down a bit was (the only time) when we used the shuttle bus service to the beach. They forgot to pick us (and another couple) up and we stood waiting on the road, in superheat and no air for 20 minutes.Luckely another hotels shuttle bus came to pick up some people, and they helped us and contacted our hotel who said they would not come pick us up. So we got to ride with this other bus, that drove around to three different hotels (took a while) and we had to walk about 10 min from their last hotel stop. When we came to our hotel the woman in the reception didn't even act like she was expecting us. I thought they would be standing their waiting to apologize and give us some kind of compensation, but nothing. We had to tell her what happened and all she did was making up some lie about the shuttle bus being "broken" and that they had called this other hotel to pick us up, which we knew wasn't true. To just forget about your guests at the beach and then not compensate and even lie is not OK on a 5-star hotel. Overall I do not feel the money was really worth the stay on this hotel.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Sue

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property in a great location. What made it exceptional was the attentive staff. Bartenders Carlo and Christian were especially friendly and engaging with our family and went the extra mile to make our visit special.
Bodde här 3 nätter i maj 2024

4/10 Dåligt

Nigel

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
If you want a relaxing holiday avoid this hotel. The hotel is going through major renovations which is not highlighted on their website. Most of the rooms near ours were being renovated and there was major work being done on the outside areas. It’s like being in a construction site! The hotel should have been closed and the job done properly. Check if work is still underway before you book.
Bodde här 6 nätter i april 2024
Svar från in 16 maj 2024
Dear Mr and Mrs Goode,we would like to apologise for disturbing you during your stay due to some delays in the renovation work.We understand your disappointment and assure you that our current guests are enjoying their stay in normal peace and quiet.However, we hope to welcome you in the future and give you the opportunity to see what has been achieved.Kind regards.Piero BenigniDirector

10/10 Fantastiskt

Antolin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente
Bodde här 2 nätter i oktober 2023

6/10 Okej

Karl

Reste med sin partner
Gillade: Renlighet
The hotel is very pretty and well kept in the common areas but not in the rooms. They need to do serious plumbing work in the bathrooms, since you cant keep a water temperature steady, you either burn or get a cold shower. Also the shower space is very small and slippery. This was very annoying!! Also our air conditioning clogged up and water started pouring from the ceiling, thankfully the problem was resolved and air condition worked well after that. For being a 5 star hotel, they have terrible pillows and mattress. We stayed 3 nights and never changed our sheets. Also if you need a hair dryer don’t count on it, it is very bad quality and barely blows hot air, leaving your hair with a lot of frizz. They could upgrade the hair dryers!! Staff was not very helpful in the front desk!! Restaurant was very good and nice staff.
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic property and excellent staff.
Bodde här 4 nätter i september 2023
Svar från in 4 okt. 2023
Dear guests,thank you for choosing Grand Hotel San Pietro during your stay in Taormina.We really thank you for your kind words towards our staff and services we offerWe did our best to make your holiday in Taormina as pleasant as possible and we are all happy to know that you enjoyed your stay with us.We hope to have the pleasure to welcoming you again at teh grand hotel san pietro of Taormina in a future occasion.We wish you the best and we all send you our kindest regards.Piero BenigniGeneral Manager

10/10 Fantastiskt

Terence John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had the perfect holiday at this hotel. Excellent hotel and facilities. Excellent staff. Free Shuttle service to take you into town and back. Best holiday we’ve had.
Bodde här 7 nätter i september 2023
Svar från in 23 sep. 2023
Dear Guests,thank you for choosing Grand Hotel San Pietro during your holiday in Taormina.We really thank you for your kind words towards our staff and services we offer.We didi our best to make your holiday in Taormina as pleasant as possible and we are all happy to know that you enjoyed your stay with us.We hope to have the pleasure to welcoming you again in a future occasion.We wish you the best and we all send you our kindest regards.Piero BenigniGeneral Manager

10/10 Fantastiskt

Gena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had such a wonderful stay here. The staff was incredibly accommodating, friendly and helpful. Everything was taken care of for us so we could completely unplug and enjoy our holiday. We will certainly be back.
Bodde här 3 nätter i augusti 2023
Svar från or 11 sep. 2023
Dear guests,we really thank you for your kind words twoards our staff, and the services we offer.We did our best to make your holiday in Taormina as pleasant as possible and we are all happy to know that you enjoyed your stay with us.We hope to have the pleasure to welcoming you again in a future occasion.We wish you the best and we all send you our kindest regards.Piero BenigniGeneral Manager

10/10 Fantastiskt

Kate, Washington

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic property! Old world elegance and excellent service. Parking available. Need to take transportation to shopping and restaurants. Spectacular view and excellent food!
Bodde här 4 nätter i augusti 2023
Svar från in 23 aug. 2023
Dear Guests, Thank you for choosing the Grand Hotel San Pietro for your holidays in Taormina.We are pleased to record your positive evaluation of our hotel and we confirm that we are always attentive to making our guests' stay unforgettable.Hoping to welcome you again in our hotel, please accept our best regards.Piero BenigniGeneral Manager

10/10 Fantastiskt

judella

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great dramatic views from Taormina! Beautiful 5 star hotel, friendly staff and fabulous food and cocktails. Live Piano music just makes it fantastic! Free shuttle to city ! Awesome pool!
Bodde här 2 nätter i augusti 2023
Svar från in 23 aug. 2023
Dear Guests, thank you for choosing the Grand Hotel San Pietro for your holidays in Taormina.We are pleased to record your positive evaluation of our hotel and we confirm that we are always attentive to making our guests' stay unforgettable.We are very pleased to know that our cooktails and the dishes prepared by our Executive Chef have been to your liking.The music on the terrace creates an elegant and relaxing atmosphere.Hoping to welcome you again in our hotel, please accept our best regards.Piero BenigniGeneral Manager

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Instantly one of our favorite hotels we have ever been in. Staff and the room were amazing, view is incredible. We thoroughly e joyed our time there especially by the pool and eating overlooking the sea. Not a far walk to town but a bit uphill. Poolside service and restaurant could have been better though.
Bodde här 2 nätter i juli 2023
Svar från in 23 aug. 2023
Dear Guests, Thank you for choosing the Grand Hotel San Pietro for your holidays in Taormina.We are pleased to record your positive evaluation of our hotel and we are always careful to make our guests' stay unforgettable.We appreciate your suggestion to further improve the poolside service.Every useful advice from our guests is carefully evaluated in order to always improve.Hoping to welcome you again in our hotel, please accept our best regards.Piero BenigniGeneral Manager

10/10 Fantastiskt

Maria Cristina

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This property was beautiful and clean. The breakfast in the morning was amazing with incredible views. The restaurant on the property was delicious. The staff was friendly and they went above and beyond to make us comfortable. The location was perfect with a short walk to the main town and to the bus terminal. The pool and grounds of the hotel were stunning. I would highly recommend this hotel to anyone coming to Taormina. I hope to come back one day.
Bodde här 2 nätter i juni 2023
Svar från in 23 aug. 2023
Dear Guests, Thank you for choosing the Grand Hotel San Pietro for your holidays in Taormina.We are pleased to record your positive evaluation of our hotel. We are always careful to make our guests' stay unforgettable.Our small breakfast sitting on our terrace overlooking the sea is a moment to be lived intensely.We look forward to welcoming you again in our hotel and please accept our best regards.Piero Benignigeneral manager

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2023

10/10 Fantastiskt

ralph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best stay
Excellent very relaxing
Bodde här 5 nätter i oktober 2022

10/10 Fantastiskt

Sandra, Huerth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i juni 2022

10/10 Fantastiskt

Kathryn, Penngrove

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gracious hotel with views and stunning terrace for dining and drinks. Well-trained staff responded quickly to every question and request. Breakfast was generous and delicious with plenty of fresh options. Rooms are simply appointed but comfortable and ours had beautiful balcony to enjoy the view and the ocean breeze. Walking to town might be challenging for some, but our 60 crew enjoyed the exercise. Hotel provides free parking and shuttle to downtown and Greek theater.
Bodde här 3 nätter i maj 2022

6/10 Okej

paul

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
Clearly a special property but, in overall terms, the level of service does not match what I would expect from a 5* hotel and some money needs to be sent on room maintenance. Shuttle service is important given the hotel's location between the beach and the town and we were let down disappointingly by the shuttle after over 5 hours on the streets and in the heat of Taormina.
Bodde här 4 nätter i maj 2022

8/10 Bra

Carie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall this was a very good property. It’s definitely worth the extra money to book the room with a balcony over looking the water. The view is beautiful. Breakfast is very good including the fact that you eat on the terrace over looking the water. The hotel is clean and very quiet. You can walk anywhere from this location which was great. That being said, I didn’t give it a 5out of 5 because it is a bit tired. The wifi/internet is terrible. The signal continued to drop in and out. Every time we opened the patio door, the AC would turn off (fine from an eco friendly point of view) but once the door was closed and locked again, we had to jiggle the door for awhile to get it in just the right place to get the AC back on. Had maintenance look at it twice - no fix. Also had issues with consistent hot water in the shower. That being said, preferred to look at the views than the internet and if you have short showers, wasn’t a problem with the water.
Bodde här 5 nätter i maj 2022

2/10 Väldigt dåligt

Daniel

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel à éviter formellement
Personnel affligeant de paresse: le petit déjeuner se fait au milieu des guèpes ( j'ai été piqué 2 fois) et ils ne bougent ni pour les traiter ni pour vous servir.La cuisine du restaurant est quelconque et hors de prix.Absence d'accueil ou de voiturier pour des chambres à 450€/j !
Bodde här 4 nätter i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Posizione eccelsa. Terrazza e piscina godibili. Condizioni generali dell’albergo eccellenti. Abbiamo espresso alcune richieste in base alle nostre necessità che sono state accontentate in tempi brevissimi.
Bodde här 3 nätter i augusti 2021

8/10 Bra

Giovanni

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Posizione eccezionale Camere pulite e ben arredate Colazione sulla terrazza con vista mozzafiato Però non avevano ne latte d’avenantes, ne fiocchi d’avena che per un 5* L mi sembra il minimo Altra lacuna la lentezza nel servizio durante il pranzo dovuto alla scarsa organizzazione
Bodde här 5 nätter i augusti 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le site et le personnel, la propreté. Moins bien sur les repas. Pas assez de "local" mais je n'ai peut être pas bien compris la carte.
Bodde här 6 nätter i augusti 2021

8/10 Bra

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel for a romantic getaway
It is a nice property with a good view of the sea. Air conditioning in the room was not the best, could not get the room to fully cool. One of the bottles of water in the refrigerator was already opened by a previous guest. Staff is very attentive. Only knock is the restaurant, very overpriced for the value received. As someone with 30+ associated with the service industry I’d rate the menu as pretentious. Breakfast on the other hand was perfect.
Bodde här 3 nätter i juni 2021

10/10 Fantastiskt

bruno

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2020

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spacious hotel, good condition rooms, large terrace. Good food.
Bodde här 3 nätter i september 2020

10/10 Fantastiskt

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2019

10/10 Fantastiskt

Murielle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Facilities were very good. Regular shuttle bus into Taormina avoiding steep hill climb.
Bodde här 3 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
bed bugs in paradise
the hotel is lovely..the views ,from the rooms the pool and dining terrace are to die for. The location in relation to the town was perfect ..the hotel shuttle was reliable and always available.Breakfast on the terrace was excellent However we noticed that despite paying for a deluxe room our balcony was smaller.than other deluxe rooms The room did not have a coffee maker or iron..(despite paying 400 euros/night ).We were told that only the suites had coffee makers. Big negative were the terrible bedbugs that devoured my husband
Bodde här 7 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are very helpful in a beautiful surroundings, we will return.
Bodde här 7 nätter i september 2019

10/10 Fantastiskt

JM, ordea

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cadre vue mer , très bon accueil , chambre confortable,très bon petit dejeuner
Bodde här 2 nätter i september 2019

6/10 Okej

Suzanne

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
We had a nice stay overall but the hotel was not as luxurious as expected. The decor is in need of modernisation, the bathroom was too small for the room and the service was sometimes poor. The hotel is in a good location, the breakfast buffet was very nice and the pool area has a lovely view.
Bodde här 3 nätter i september 2019

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2019

10/10 Fantastiskt

Irena

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was excellent. Walking distance into town, though too many steps. Very friendly & helpful staff. Would stay there again.
Bodde här 4 nätter i augusti 2019

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
L’hotel Montre une plage dans sa publicité. Hors il s’agit d’un accord avec une plage à 20mn de l’hotel. Ça change tout. Je ne recommande pas cet hôtel.
Bodde här 2 nätter i augusti 2019

8/10 Bra

Anastasia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice view, very beautiful area and building A lot of wasps at the breakfast, they were annoying and disturbed.
Bodde här 3 nätter i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My special requests had been acknowledged. The staff were courteous and always pleasant. The setting is wonderful. Being so near the gem of the public gardens is a bonus. The hotel is a quiet and delightful oasis in beautiful Taormina. Understated and unpretentious luxury.
Bodde här 7 nätter i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
歴史を感じるホテルですが、設備になんら問題はなく快適に過ごせました。
Bodde här 2 nätter i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tout était parfait, la vue epoustoufflante,les repas delicieux et le personnel trés gentil.
Bodde här 7 nätter i juli 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic setting and lovely view for breakfast outside. Very nice pool and short walk to town. Breakfast was plentiful but could have more daily variety. Some of the gym equipment was broken and the queen bed was two single beds not a queen. Staff were generally very helpful and free parking was an advantage. Drinks were as expected for a hotel of that type. It was nice to have decent piano music in the evenings.
Bodde här 6 nätter i juni 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Great view from the balcony, helpful staff, spacious room, very clean.
Bodde här 4 nätter i juni 2019

8/10 Bra

Clare

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel but not perfect
Lovely hotel, great location. Reception staff not very responsive to concerns over renovation noise very early in the morning which is our main criticism, along with a very poor pool side menu. Breakfast was good and the staff by pool and at breakfast were great. Not really 5 star rooms but clean and fine.
Bodde här 5 nätter i juni 2019

10/10 Fantastiskt

Yusuf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fabulous Taormina Hotel
Fabulous hotel. We stayed in a deluxe room with balcony and sea view. The room was well equipped and clean. The view was amazing. The staff kind and helpful. Free parking and hourly shuttle were bonus points. Totally worth the money. I highly recommend.
Bodde här 5 nätter i juni 2019

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Food was great. Shuttle prompt and courtious. English translation by bell hop marginal but got by. Views spectacular as qas location...quick walk to ancient greek theatre and gardens
Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i maj 2019

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
nie 5*Plus max 2*Plus
Schönes Hotel in schöner Lage Beim Duschen Schwankungen der Wassertemperatur um ca 10° Heizung im Zimmer funktioniert nicht (verkühlt) Am Pool ignoriert, Selbst Liege beschafft, selbst Tücher geholt und zurückgebracht, niemals angesprochen Wenn beim Frühstück mehr Leute und Terrassenservice mangelhafter Nachschub, mal fehlen Gläser, mal Getränke Abreise Koffer selbst transportiert (kommt in 30 Minuten wieder...)
Bodde här 3 nätter i maj 2019