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Recensioner av Best Western Country Inn

2.5 out of 5
Best Western Country Inn
27706 Jefferson Avenue, Temecula, CA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 430 av 1001 recensioner" "
8 - Bra i betyg. 315 av 1001 recensioner" "
6 - Okej i betyg. 131 av 1001 recensioner" "
4 - Dåligt i betyg. 57 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 68 av 1001 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Erik, Riktigt bra mitt i terminalen, bara att ta hissen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra motell i trevligt område
Bra motell i trevligt område. Mycket fint område, både det mysiga samhället och fint uppe på höjderna runt om. Bra standard på rummet, rent och frächt, och helt okej frukost för att vara "USA-motell". Rekommenderas!
Bodde här 1 natt i maj 2018

8/10 Bra

Johan

Gillade: Personal och service
Bra hotell för lite pengar
Bra alternativ om du är på genomresa... Temecula är en mysig stad och hotellet ligger helt okej avstånd till både shoppingmall och gamla delen av Temecula. Bra frukost för att vara inkluderat i priset i Amerikanska mått mätt för sett priset.

8/10 Bra

sven-inge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2018

6/10 Okej

Maann

Gillade inte: Boendets skick och faciliteter
Not the best,
Bodde här 1 natt i maj 2024
Svar från Neal B 20 maj 2024
Dear Maann,Please allow me to apologize that we fell short of your expectations. We typically do a much better job of meeting and exceeding the needs of our guests, and I regret that this was not your experience. I would welcome the opportunity to impress you in the future, and sincerely hope that you will consider giving us another chance.

8/10 Bra

Stacia, Columbus

Loud traffic in the morning. Well maintained area and nice front desk staff.
Bodde här 1 natt i maj 2024
Svar från Neal B. 10 maj 2024
Dear Stacia,Thank you for your review on your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve in every way. I appreciate your comments about your experience during your stay. We apologize that your experience was not a positive one, as our main priority is to be able to offer a comfortable and well-maintained atmosphere. We will take this feedback into consideration and hope that you will be willing to give us a chance to turn your experience around.

10/10 Fantastiskt

Karen

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
So clean, you can smell it! My room had a Keurig coffee maker, refrigerator, comfortable bed with lots of pillows, hairdryer, iron, and other amenities. I don’t recommend that you attempt a late check out however, the woman manning the front desk was very terse.
Bodde här 4 nätter i april 2024
Svar från Neal B 8 maj 2024
Dear Karen,Thank you for the lovely feedback! We are delighted you enjoyed your stay and hope to see you again soon! Take care!

8/10 Bra

Howard

Affärsresenär, Reste med sin partner
Gillade: Renlighet
We arrive after dinner and a car drove thru the parking lot and harassed women on the site
Bodde här 2 nätter i maj 2024
Svar från Neal B 8 maj 2024
Howard,Thank you! We appreciate the feedback and thank you!

4/10 Dåligt

Alex

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
The fact that you can hear everyone’s plumbing all night was a huge problem. It was so noisy you could t sleep. For the price it was a total rip off. Couldn’t believe the price we paid
Bodde här 1 natt i april 2024
Svar från Neal B. 3 maj 2024
Dear Alex,Please allow me to apologize for the inconveniences you experienced during your time with us. I can assure you that what you have described is not typical and these issues been addressed with our management. It is my sincere hope that we will have another opportunity to impress you in the future.

10/10 Fantastiskt

Angelika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Safe staff very friendly very convenient parking Love coming back it’s very quiet
Bodde här 1 natt i april 2024
Svar från Neal B. 29 apr. 2024
Dear Angelika,Thank You! We are thrilled you enjoyed your stay and hope to see you again soon!

8/10 Bra

Diana

Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
Clean.
Bodde här 1 natt i april 2024
Svar från Best Western Team 28 apr. 2024
Dear Diana,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 9516767378.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Neal BhaktaGeneral ManagerBest Western Country Inn

8/10 Bra

Amber

Reste med familjen
Gillade: Renlighet och personal och service
Basic hotel. Clean, friendly but pricey. Breakfast included is a plus!
Bodde här 1 natt i april 2024
Svar från Best Western Team 28 apr. 2024
Dear Amber,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Neal BhaktaGeneral ManagerBest Western Country Inn

10/10 Fantastiskt

Aaron

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love how clean it is! When I stay at hotels/motels, I do my own cleaning and wiping. I know how clean the room is by how much dirt I find on the disinfectant wipe. I’ve been some places where it has taken me an hour to make sure a table or chair that I know I’ll be using often is fully clean without dirt. At this Best Western, these items are always clean!
Bodde här 4 nätter i april 2024
Svar från Neal B 27 apr. 2024
Dear Aaron,Thank You! We are delighted you enjoyed your stay with us and are thrilled you enjoyed the cleanliness of our rooms! We hope to see you again soon!

10/10 Fantastiskt

Aaron

Gillade: Renlighet och bekvämligheter
The property is clean! That is why I try to stay there when I need to go there. And Dorese Stackhouse, the receptionist/manager is always friendly and professional.
Bodde här 1 natt i april 2024
Svar från Neal B 27 apr. 2024
Dear Aaron,Thank You! We are thrilled you enjoyed your stay with us and hope to see you again soon!

2/10 Väldigt dåligt

Leanne

Bodde här 1 natt i april 2024
Svar från Neal B 13 maj 2024
Dear Leanne,Thank you for taking the time to provide us feedback. Please accept my sincere apologies that we did not exceed your expectations during your most recent stay. I would love the opportunity to discuss your stay personally and regain your confidence into our services. I do hope we get to welcome you back.

10/10 Fantastiskt

Aaron

Bodde här 6 nätter i april 2024
Svar från Neal B. 10 maj 2024
Aaron,Thank You! We are glad you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Loren

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Neal B 15 apr. 2024
Dear Loren,Thank you! We are happy to hear you enjoyed your stay and hope to see you again soon!

6/10 Okej

Graciela

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Hotel was average. The pictures make the property seem much nicer. One thing I didn’t like are the walls in the rooms. You can hear everything. It also smelled like weed. But we were probably just unlucky and had those kinds of neighbors. Lady at the front desk was very friendly though!
Bodde här 3 nätter i april 2024
Svar från Neal B 8 apr. 2024
Dear Graciela,Please allow me to apologize for the inconveniences you experienced during your time with us. I can assure you that what you have described is not typical and these issues been addressed with our management. It is my sincere hope that we will have another opportunity to impress you in the future.

10/10 Fantastiskt

Fredy E

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For the price it’s nice and comfortable
Bodde här 1 natt i april 2024
Svar från Neal B. 6 apr. 2024
Dear Fredy,Thank You! We are glad you enjoyed your stay and hope to see you again soon!

6/10 Okej

GIULIANA

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It was okay. The room was okay. The website and pictures were misleading on how clean it looked. There were red spots on the bathroom walls hair on the ceiling no hand soap provided. I didn’t like that it was right next to a busy road since the hotel rooms are on the outside. The microwave didn’t work properly. So I won’t be staying here again. Thank you
Bodde här 2 nätter i mars 2024
Svar från Neal B 3 apr. 2024
Dear Giuliana,Please allow me to apologize that we fell short of your expectations. We typically do a much better job of meeting and exceeding the needs of our guests, and I regret that this was not your experience. I would welcome the opportunity to impress you in the future, and sincerely hope that you will consider giving us another chance.

6/10 Okej

Hieu

so so, not realy very good like adv
Bodde här 1 natt i mars 2024
Svar från Neal B 3 apr. 2024
Hieu,Thank you! We are glad you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is quiet and comfortable. Staff is very friendly and helpful
Bodde här 4 nätter i mars 2024
Svar från Neal B 27 mars 2024
Dear John,Thank you! We are happy to hear you enjoyed your stay and hope to see you again soon!

2/10 Väldigt dåligt

Katlyn

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Got in late from working in orange county to visit a friend. Absolutely regretted going to Temecula instead of staying in OC. Had to wait 40 minutes for the front desk associate to show up and was finally able to check in at 12:30 am. Got into the room and it smelled like pickle juice and a homeless encampment. Asked to transfer rooms and was denied and the desk gave me air fresheners that didn’t help. Couldn’t eat or sleep or hardly breathe because of the smell and it was too late to go to another hotel. I was then woken up at 8 am by the screaming housekeepers that were literally right next to each other as well as handyman hammering something upstairs. Must’ve been the shower because the pipes sounded like they were going to erupt from the walls. Pretty sad to pay $350 when I should’ve gone to the motel 6 or rancho cal inn.
Bodde här 1 natt i mars 2024
Svar från Neal B. 25 mars 2024
Dear Katlyn,Thank you for your review on your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve in every way. I appreciate your comments about your experience during your stay. We apologize that your experience was not a positive one, as our main priority is to be able to offer a comfortable and well-maintained atmosphere. We will take this feedback into consideration and hope that you will be willing to give us a chance to turn your experience around.

10/10 Fantastiskt

Angelika

Reste med sin partner
Gillade: Personal och service och bekvämligheter
It was very nice and quiet everyone was very friendly .
Bodde här 2 nätter i mars 2024
Svar från Neal B. 21 mars 2024
Angelika,Thank You! We are delighted you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Jose

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient easy to park
Bodde här 1 natt i mars 2024
Svar från Neal B. 17 mars 2024
Dear Jose,Thank You! We are happy to hear you enjoyed your stay with us!

10/10 Fantastiskt

catherine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Your office manager is delightful! Thank you!
Bodde här 1 natt i mars 2024
Svar från Neal B 13 mars 2024
Dear Catherine,Thank You! We are delighted you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Callen

Bodde här 3 nätter i februari 2024
Svar från Neal B. 21 mars 2024
Dear Callen,Thank You! We are delighted you enjoyed your stay and hope to see you again soon!

8/10 Bra

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location
Bodde här 1 natt i februari 2024
Svar från Neal B. 19 feb. 2024
Hello Paul,Thank You! We are delighted to hear you enjoyed your stay with us and hope to see you again soon!

6/10 Okej

Ashok

Gillade: Personal och service
Bodde här 2 nätter i februari 2024
Svar från Neal B. 13 feb. 2024
Dear Ashok,Thank You! We hope you were happy to stay with us and look forward to seeing you again soon!

10/10 Fantastiskt

Edith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2024
Svar från Neal B. 13 feb. 2024
Dear Edith,Thank You! We are happy to hear you enjoyed your stay with us and hope to see you again soon!

8/10 Bra

Rogelio

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to wine country, nice breakfast provided, friendly staff.
Bodde här 4 nätter i februari 2024
Svar från Neal B 7 feb. 2024
Dear Rogelio,Thank you! We are glad you enjoyed your stay and hope to see you again soon!

8/10 Bra

john

Reste med sin partner
Second floor noisy
Bodde här 1 natt i januari 2024
Svar från Neal B 30 jan. 2024
Dear John,Please allow me to apologize for the inconveniences you experienced during your time with us. I can assure you that what you have described is not typical and these issues been addressed with our management. It is my sincere hope that we will have another opportunity to impress you in the future.

10/10 Fantastiskt

Yohan A

Gillade: Renlighet och personal och service
Buena limpieza
Bodde här 1 natt i januari 2024
Svar från Neal B 29 jan. 2024
Dear Yohan A,Thank You!

10/10 Fantastiskt

Jabari

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would stay here again
Bodde här 1 natt i januari 2024
Svar från Neal B 30 jan. 2024
Thank you!

10/10 Fantastiskt

Priscilla

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Neal B. 23 jan. 2024
Dear Priscilla,Thank You! We are glad you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Ezri

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Neal B 16 jan. 2024
Ezri,Thank you!

8/10 Bra

Paisoni, Los Angeles

Reste i grupp
Gillade: Personal och service och bekvämligheter
no water in room and no where to smoke outside of the rooms. Had to sit in the car to smoke.
Bodde här 1 natt i januari 2024
Svar från Neal B 16 jan. 2024
Thank you!

10/10 Fantastiskt

jorge

Reste med sin partner
Gillade: Personal och service
El hotel ya es algo viejo y requiere una actualización en sus habitaciones
Bodde här 1 natt i januari 2024
Svar från Neal B 13 jan. 2024
Dear Jorge,Thank you! We are delighted you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Angelika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and helpful
Bodde här 2 nätter i december 2023
Svar från Neal B 13 jan. 2024
Dear Angelica,Thank you! We are happy to hear you loved your stay with us. We hope to see you again soon!

6/10 Okej

Jacqueline

Gillade: Renlighet
Gillade inte: Bekvämligheter
This property looks more like a motel than a hotel.
Bodde här 1 natt i december 2023
Svar från Neal B. 21 dec. 2023
Dear Jaqueline,Thank you for taking the time to review our property. Although we were happy to hear that your overall stay with us was a positive one, we were disappointed that you didn't love your stay. We will be passing your feedback on to our relevant management teams, to ensure improvements are made. We would love to welcome you back, the next time you are visiting the area

4/10 Dåligt

april, mesquite

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
this place was downright scary. I couldn't fall asleep because there were so many weird noises and sketchy people on the property. finally fell asleep only to be awakened by someone knocking on the next door - it sounded like ours, but someone answered the door. when we got settled in for the night we turned on the tv. it didn't work. called the front desk and the only solution was to switch rooms. since we were already in bed that wasn't an option. super disappointed in it. thought we could trust the best western brand. not so.
Bodde här 1 natt i december 2023
Svar från Neal B. 17 dec. 2023
Dear April,Thank you so much for sharing your experience with us. I regret that you encountered any inconveniences at the Best Western Country Inn and I can assure you that your comments are being addressed by our management team. It is my hope that we will have another opportunity to impress you in the future.

2/10 Väldigt dåligt

Lewis

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från Neal B. 17 dec. 2023
Lewis,Please allow me to apologize for the inconvenience you encountered during your time with us. We certainly try to meet and exceed the expectations of our guests, and I am sorry that we fell short in this instance. Your comments will be shared with our management team so that we can ensure issues such as these do not occur in the future. Thank you for sharing your feedback with us.

2/10 Väldigt dåligt

Gerson

Bodde här 1 natt i december 2023
Svar från Neal B 3 jan. 2024
Gerson,Please accept our sincerest apologies. We hope to better serve you in near future!

6/10 Okej

daniel

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Neal B 11 dec. 2023
Daniel,Thank you for taking the time out of your busy schedule to review our property. We are thrilled that your overall stay with us was a positive experience. We will be passing your comments on to our team, to ensure that such an issue does not happen in future. We can only apologize for this drop in service. We hope that you will allow us to be your host, when you are next in town.

8/10 Bra

Rodrigo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
..
Svar från Neal B. 13 feb. 2024
Dear Rodrigo,Thank You! We are delighted you loved your stay with us and hope to see you again soon!

2/10 Väldigt dåligt

Autumn

Bodde här 2 nätter i december 2023
Svar från Neal B. 6 dec. 2023
Dear Autumn,Please allow me to apologize for the inconvenience you encountered during your time with us. We certainly try to meet and exceed the expectations of our guests, and I am sorry that we fell short in this instance. Your comments will be shared with our management team so that we can ensure issues such as these do not occur in the future. Thank you for sharing your feedback with us.

8/10 Bra

Nestor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i november 2023
Svar från Neal B 6 dec. 2023
Thank you!

10/10 Fantastiskt

Martha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Diana 5 dec. 2023
Hello Martha,Thank you for the feedback. We hope you have a wonderful holiday season!

10/10 Fantastiskt

Wanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Diana 5 dec. 2023
Hello Wanda,Thank you so much for the review, we hope to see you again soon. Have a wonderful day!

2/10 Väldigt dåligt

tuesday

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The place was dirty and when we came back to our room our door was open. Staff upfront seemed to not care. The room smelled like weed carpet was wet and we had to move rooms.
Bodde här 2 nätter i december 2023
Svar från Neal B 11 dec. 2023
Dear Tuesday,Thank you for your review on your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve in every way. I appreciate your comments about your experience during your stay. We apologize that your experience was not a positive one, as our main priority is to be able to offer a comfortable and well-maintained atmosphere. We will take this feedback into consideration and hope that you will be willing to give us a chance to turn your experience around

6/10 Okej

Evangelina

Bodde här 1 natt i november 2023
Svar från Neal B. 21 dec. 2023
Evangelina,Thank You! We hope to see you again soon! Take Care!