Αγαπητέ επισκέπτη, Σας ευχαριστούμε που επιλέξατε το City Hotel μέλος του TOR Hotel Group για την διαμονή σας. Ελπίζουμε να μας δώσετε την ευκαιρία να σας εξυπηρετήσουμε με ακόμη καλύτερο τρόπο στο μέλλον!

Dear guest, Thank you for taking the time to give us your valuable feedback. We are sorry that the room did not meet your expectations. City hotel is a beautifully renovated hotel, designed to offer relaxing and pleasant accommodation to our guests. Pure hospitality and service has always been our mission. However, we do hope that we get the chance to see you again on your next visit and try to offer you an even better experience! Kind regards Karl Chehab

Dear Sir, Thank you for choosing the City Hotel for your stay! I am happy to know that you were happy with your stay! Warm Regards,

Dear Catharina,Allow me to thank you for your time to write your review regarding your stay at City Hotel and please,accept our apologies for any inconvenience caused.We do hope that you will give us another chance in the future.Best Regards,D.Mouzouris

Dear Demetris,It was a true pleasure hosting you!Looking forward to welcoming you back for another memorable stay!Best Regards,D.Mouzouris

Dear lynette,Allow me to thank you for choosing City hotel for your recent stay in Thessaloniki.Please,note that an upgrade subjects to availability-nevertheless,we are always happy to assist our guests in every possible way.According to our system we accommodated you to a higher category room.Regarding the Concierge Manager,unfortunately,she couldn't find you on the phone given but she tried to reach you via email to the address that you provided us upon your check in.As for the ''Do Not Disturb'' sign please,note that according to our records the first 2 days there was the sign not to enter the room.The 3rd day though there was not a sign and that's when the housekeeper entered your room in order to assist you.As for the incident that took place during breakfast,our policy is not to throw away anything but this is something we will investigate in depth. We always take very seriously all guests' comments and we hope that you will give us another chance in the future to host you and serve you better.Best Regards,

Thank you very much

Thank you very much

Thank you very much

Thank you very much

Thank you very much

Thank you very much

Dear guest,Thank you for taking the time to provide us your feedback from your stay to City Hotel.We are truly happy to hear that you have a great time to our property.On behalf of all of our team I would like to thank you once again for choosing our hotel for your stay in Thessaloniki and we are looking forward to welcoming you once again in a future visit.Kind regards,