Exteriör

Recensioner av Hampton Inn & Suites by Hilton Toronto Downtown

2.5 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 59 av 87 recensioner" "
8 - Bra i betyg. 18 av 87 recensioner" "
6 - Okej i betyg. 4 av 87 recensioner" "
4 - Dåligt i betyg. 4 av 87 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 87 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

yasmina, Montréal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pas mal
Bodde här 1 natt i maj 2024
Svar från Dan 4 maj 2024
Thank you for your kind review. We look forward to your future stay with us.

10/10 Fantastiskt

Nikkiah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly and helpful, especially Dan, May and Val. The room was comfortable and well equipped with mini fridge and microwave. The hotel was in great condition, clean and new, the bathroom was great and beds comfortable. My mom loved the shower head. Breakfast was good with hot options. We would definitely stay here again!
Bodde här 1 natt i maj 2024
Svar från Hampton Inn and Suites by Hilton Downtown Toronto 2 maj 2024
Dear Nikkiah, thank you for your kind words. Dan, May and Valerie are excellent and we are grateful that they are part of our team! We will pass on your comments to housekeeping and the dining room as well. We hope to see you again soonKind regards, Edwin MarroquinRooms Division Manager

4/10 Dåligt

Jennifer Ten

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i februari 2024
Svar från Dan 3 maj 2024
Thank you for your review. We look forward to your future return.

10/10 Fantastiskt

Mildred

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are friendly and helpful
Bodde här 1 natt i april 2024
Svar från Val 2 maj 2024
Thank you for your review. We look forward for your future return.

10/10 Fantastiskt

Julia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a lovely stay
Bodde här 1 natt i april 2024
Svar från Dan 28 apr. 2024
Thank you for your kind review. We appreciate your business and look forward to your future return.

10/10 Fantastiskt

Imran

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable stay, nice big room and bed. Negatives: no safe box in room. Parking is not free for guests, $45 per day is quite steep. Otherwise, all good.
Bodde här 6 nätter i april 2024
Svar från Dan 26 apr. 2024
Thank you for your review. We look forward to your future stay with us.

10/10 Fantastiskt

Hannah

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great!
Bodde här 3 nätter i april 2024
Svar från Val 24 apr. 2024
Thank you for your review. We look forward to your future return.

10/10 Fantastiskt

Yarubi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good quality for good pricr
Bodde här 1 natt i april 2024
Svar från Val 21 apr. 2024
Thank you for your review. It is greatly appreciated, We look forward for future return.

10/10 Fantastiskt

Barbara

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Newly decorated
Bodde här 1 natt i april 2024
Svar från Val 20 apr. 2024
Thank you for your review. We appreciate your business. Thank you again

8/10 Bra

Lynne

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The stay was exactly what we were looking for
Bodde här 2 nätter i mars 2024
Svar från Dan 12 apr. 2024
Thank you for your kind review. We appreciate your business. We look forward to your next stay with us.

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location in terms of walking distance to various popular sites and restaurants.
Bodde här 1 natt i april 2024
Svar från Dan 10 apr. 2024
Thank you for your review. We appreciate your business. We look forward to your next stay with us.

10/10 Fantastiskt

Jack

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They make you do a $100 down payment when you arrive. Very frustrating.
Bodde här 1 natt i april 2024
Svar från Val 7 apr. 2024
Thank you for your review. The 100 hold on the credit card will come off after the check out, thank you

8/10 Bra

Melanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My only complaint-there was very loud construction in the area of our stay which started at 6am. Being on vacation, it was not nice waking up that early. It would have been nice to have had a heads up before/when booking the room to make an informed decision on accepting this booking.
Bodde här 2 nätter i april 2024
Svar från Val 10 apr. 2024
Thank you for your review. We appreciate your business. We look forward to your next stay with us.

8/10 Bra

Parker

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Dan 5 apr. 2024
Hello, thank you for your review. We really appreciate your business. We look forward to your future stay.

10/10 Fantastiskt

Jason

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hotel stay
Bodde här 2 nätter i mars 2024
Svar från Dan 3 apr. 2024
Thank you for your review. We really appreciate your business. We look forward to your future stay with us.

10/10 Fantastiskt

Cristina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was modern, spacious and clean. A walkable distance to the center.
Bodde här 1 natt i mars 2024
Svar från Dan 3 apr. 2024
Thank you for your review. We really appreciate your business. We look forward to your future stay with us.

10/10 Fantastiskt

Alberto Jose Volio

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, felt very welcomed. The room was clean, recently renovated. Location is close to metro so easy to move around.
Bodde här 4 nätter i mars 2024
Svar från Dan 31 mars 2024
Thank you so much for your kind review. We appreciate your business. Please return to the Hampton Inn & Suites.

10/10 Fantastiskt

Cheryl

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really wonderful property! The rooms were really spacious and well designed and the common spaces were beautiful. The breakfast was great and well maintained - the selection was great! The front desk staff - especially Dan! - was very friendly and very helpful. And to top it all off it was very affordable! I would highly recommend this property!!
Bodde här 1 natt i mars 2024
Svar från May 27 mars 2024
Thank you for your wonderful review. We really appreciate the positive feedback. We are very happy with Dan. We look forward to your future arrival, thank you again

10/10 Fantastiskt

Natasha Chido

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dan at reception was very kind! Loved tge location easy and affordable parking
Bodde här 1 natt i mars 2024
Svar från May 22 mars 2024
Thank you very much for your feedback. We are happy with Dan at the Hampton Inn & Suites. We look forward to your return visit.

10/10 Fantastiskt

Carole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Dan 22 mars 2024
Thank you for your feedback. We really appreciate your comment. We look forward to your future stay with us.

10/10 Fantastiskt

Sean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff. Clean rooms. Great location
Bodde här 2 nätter i mars 2024
Svar från Dan 19 mars 2024
Thank you for your review. We look for your future return to the Hampton Inn & Suites.

10/10 Fantastiskt

Travis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Dan 21 mars 2024
Thank you for your kind review. We appreciate your business. We look forward to your future arrival at the Hampton Inn & Suites.

10/10 Fantastiskt

Lawanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i mars 2024
Svar från Dan 19 mars 2024
Thank you for your review. We look for your future stay with us, thank you again.

8/10 Bra

Ivona

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the location of this hotel. I was able to walk easily to banks, grocery stores,restaurants, postal outlets and liquor store. This property has been renovated and is very sleek and modern on the inside, and is kept very clean. The room was big and very comfortable with most amenities. I say "most" because they do not provide drinking glasses. Drinking juice, water or wine out of paper coffee cups is not something I enjoy. A typical environmental nightmare free hotel breakfast is included. The amount of paper used for plates, cups and cutlery must be staggering. And you know it's not being recycled given people, including the staff just throw it in the trash. The staff were lovely and helpful. I had a grest stay.
Bodde här 2 nätter i mars 2024
Svar från Dan 15 mars 2024
Thank you for your very thoughtful review. We appreciate your business and look forward to your future stay with us.

2/10 Väldigt dåligt

Cosmo

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We arrived early and requested early check in. The room was next to elevator and maid closet. Room 4 feet from active construction site. BEEP BEEP CLANG BOOM from maid and construction. Requested another room but googer eyed man at front desk was an idiot. The asian lady was quite pleasant but goober eyed moron should be fired. Stay elsewhere for the price.
Bodde här 1 natt i februari 2024
Svar från Hampton Inn and Suites by Hilton Downtown Toronto 4 mars 2024
Dear Cosmo, thank you for your feedback and we apologies for the noise by our room attendant. We will address this with our Housekeeping Manager. As for any unkind words directed to our staff (insults or threats), they will not tolerated. Anyone conveying this language towards our colleagues will be asked not to return. Regards, Edwin MarroquinRooms Division Manager

4/10 Dåligt

Melissa

Reste med familj och småbarn
The room was freezing and dirty plus the door has a big crack all the way around and the fan in the bathroom it’s so dusty
Bodde här 1 natt i februari 2024
Svar från Edwin Marroquin Rooms Division Manager 1 mars 2024
Dear Melissa, thank you for your recent comments regarding your stay. Please note that our General Manager and I inspected your room and noted that the heat works fine however the temperature needs to be accessed via the thermostat and not the unit directly. The door frame does have a small hairline crack however this is like from the building settling over the years. We are having the matter rectified. Thank you for letting us know and please note that the front desk and housekeeping are always on site to assist with you with anything.

8/10 Bra

Elizabeth

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Inside hotel was clean and bright. Seemed short staff but staff was friendly and helpful. Room was very large and updated. Our view was a construction site that allowed no light into the room. Breakfast was amazing, and the dining room was very comfortable. Parking left me feeling unsafe as it is not restricted to hotel patrons only.
Bodde här 1 natt i februari 2024
Svar från Dan 25 feb. 2024
Thank you for your review. The newly renovated hotel is very bright and very clean. This is a new hotel. Please come back and we will assign a room on the other side of the hotel where is no construction. Parking is patrolled on a regular basis. We appreciate your feedback.

10/10 Fantastiskt

Ralph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Val 20 feb. 2024
Thank you for your review. We appreciate your comments. We look forward to your future stay.

10/10 Fantastiskt

idertsogt

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från Dan 20 feb. 2024
Thank you for your review. We appreciate your comments. We look forward to your future stay.

10/10 Fantastiskt

Sandra

Gillade: Boendets skick och faciliteter
Todo muy bien no hay nada que pedir, buenos desayunos, excelente ubicación, personal muy amable
Bodde här 1 natt i februari 2024
Svar från Dan 17 feb. 2024
Thank you for your review. We appreciate your feedback. We look forward for your future visit, thank you again.

10/10 Fantastiskt

sarah marie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great price to quality. Everything was new and very clean. Many options for breakfast and check in and out was simple and fast. Room was quite quiet too.
Bodde här 2 nätter i februari 2024
Svar från Val 14 feb. 2024
Thank you for review. Please return to our hotel in the future. Have a great day.

10/10 Fantastiskt

Rumika

Bodde här 2 nätter i januari 2024
Svar från Dan 1 feb. 2024
Thank you very much for your review. We look forward to your future stay with the Hampton Inn & Suites.

10/10 Fantastiskt

Susan

Bodde här 1 natt i januari 2024
Svar från Dan 1 feb. 2024
Thank you very much for your review. We look forward to your future stay with the Hampton Inn & Suites.

2/10 Väldigt dåligt

Renee

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The Expedia reservation said the parking was included. It was not. We had to pay $100. Bucks for two nights.
Bodde här 2 nätter i januari 2024
Svar från Hampton Inn and Suites by Hilton Downtown Toronto 22 jan. 2024
Good afternoon Renee, our parking is not included either through our website nor through Expedia. As is common in any downtown hotel in Toronto, New York, Boston or any large Metroplitan in north America, a security deposit is required which is released at the time of check out.

8/10 Bra

Robin, Midhurst

Bodde här 1 natt i januari 2024
Svar från Dan 1 feb. 2024
Thank you very much for your review. We look forward to your future stay with the Hampton Inn & Suites.

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome, easy and clean!
Svar från Dan 1 feb. 2024
Thank you very much for your review. We look forward to your future stay with the Hampton Inn & Suites.

10/10 Fantastiskt

Catherine

Bodde här 2 nätter i januari 2024
Svar från Dan 1 feb. 2024
Thank you very much for your review. We look forward to your future stay with the Hampton Inn & Suites.

8/10 Bra

Mizuho

Bodde här 1 natt i december 2023
Svar från Dan 1 feb. 2024
Thank you very much for your review. We look forward to your future stay with the Hampton Inn & Suites.

8/10 Bra

Isabella

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Location was good
Location is great. Parking was a little bit pricey but overall great stay. Breakfast was included in the stay and wish they had more selections.
Bodde här 2 nätter i januari 2024
Svar från Val 12 jan. 2024
Good morning, thank you for your review. We look forward to your future stay with us.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Handicap accessibility is very poor
Handicap access is very bad stairs at entrance and width of elevator doors very bad.Staff were lovely but physical conditions very poor for wheelchair.
Bodde här 2 nätter i december 2023
Svar från Hampton Inn and Suites by Hilton Downtown Toronto 4 jan. 2024
Dear guest, thank you for your review. The building itself is nearly 100-year-old and to that effect we have had to retrofit the building to meet Accessibility requirements. This includes a ramp at the main entrance and an elevator lift by the main elevator for accessibility. We hope that the remainder of your stay was enjoyable. Kind regards, Edwin Marroquin Rooms Division Manager

10/10 Fantastiskt

Gabriel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Val 12 jan. 2024
Thank you for your respond. We look forward to your future stay.

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Val 12 jan. 2024
Thank you for review. We really appreciate it. We look forward to your future stay.

10/10 Fantastiskt

Hector

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Val 12 jan. 2024
Thank you for review. We really appreciate it. We look forward to your future stay.

10/10 Fantastiskt

Tamer, Troy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is just awesome, and even more better than the pictures, i would stay here again and again.
Bodde här 1 natt i december 2023
Svar från Hampton Inn and Suites by Hilton Downtown Toronto 2 jan. 2024
Thank you Tamer for your review! We certainly would love to see you back again:)

10/10 Fantastiskt

Roshunda

Bodde här 4 nätter i november 2023
Svar från Val 12 jan. 2024
Thank you for review. We really appreciate it. We look forward to your future stay.

8/10 Bra

michael

Bodde här 1 natt i december 2023
Svar från Dan 12 jan. 2024
Thank you for review. We really appreciate it. We look forward to your future stay.

10/10 Fantastiskt

Antonio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and amazing staff
Bodde här 2 nätter i november 2023
Svar från Val 1 dec. 2023
Thank you for positive review. We look forward to your future stay.

10/10 Fantastiskt

NICHOLAS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
!
Bodde här 1 natt i november 2023
Svar från Val 30 nov. 2023
Thank you very much for your review. We look forward to seeing you again.

10/10 Fantastiskt

Kim

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great staff but you really do need to invest i portable fans , I had a hard time breathing at night due to the fact the air wasnt moving all night . The air conditioner shuts off at certain intervals . This is the only hotel I ever stayed in that never had one
Bodde här 2 nätter i november 2023
Svar från Val 29 nov. 2023
Thank you very much for your review. You are looking into many ideas of going forward with this. We look forward to your stay in the future.

10/10 Fantastiskt

Matt

Bodde här 1 natt i november 2023
Svar från Val 12 jan. 2024
Thank you for review. We really appreciate it. We look forward to your future stay.