Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 1077 av 1742 recensioner" "
10 - Fantastiskt
1 077
8 - Bra i betyg. 375 av 1742 recensioner" "
8 - Bra
375
6 - Okej i betyg. 127 av 1742 recensioner" "
6 - Okej
127
4 - Dåligt i betyg. 83 av 1742 recensioner" "
4 - Dåligt
83
2 - Väldigt dåligt i betyg. 80 av 1742 recensioner" "
2 - Väldigt dåligt
80
9,0/10
Renlighet
9,0/10
Personal och service
8,6/10
Bekvämligheter
8,6/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Kristen
Reste med familj och småbarn, Reste med familjen
24 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous hotel with amazing staff who will offer help in any way they can. We always choose the Sheraton in downtown Toronto because there are never issues with parking a very large truck, valet is quick, dining options are endless and everything you need is within walking distance.
Kristen
Bodde här 1 natt i maj 2024
10/10 Fantastiskt
sheldon
Reste med sin partner, Reste med husdjur
24 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing house house keeping, and Valet parking
sheldon
Bodde här 2 nätter i maj 2024
Svar från General Manager 24 maj 2024
Dear Sheldon, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working housekeeping team, and we look forward to sharing your compliments with them. It is also wonderful to know that you found the convenience of our valet parking service to your liking. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area! Tim Reardon, General Manager
6/10 Okej
mark
Reste med familjen
23 maj 2024
One of the most comfortable beds I have ever slept in. Just amazing. Too bad the price is a little high. And really guys, charging that much for food. Come on guys, you have totally nail the bed/sleeping part of it, now do ALOT better with the rest.
mark
Bodde här 4 nätter i maj 2024
Svar från General Manager 24 maj 2024
Dear Mark, Thank you for choosing to stay with us and for your feedback. We are glad to know you overall had a pleasant stay and that our comfortable beds enhanced your time with us. That said, we apologize for not meeting your expectations concerning food pricing. We take the feedback from our valued guests seriously and assure you that we take careful consideration to be competitively priced for our area and season. Thank you again, and we hope you will choose us the next time you visit the area. Tim Reardon, General Manager
10/10 Fantastiskt
Delma
Reste med familjen
19 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is perfect nice and clean, staff receptionists are great except the valet parking service is poor
Delma
Bodde här 1 natt i maj 2024
10/10 Fantastiskt
Andrew
Reste med familj och småbarn, Reste med familjen
19 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, old fashioned, upscale hotel, 20 min walk to Skydome and CN tower tourist area. Very helpful staff
Andrew
Bodde här 2 nätter i maj 2024
Svar från General Manager 20 maj 2024
Dear Andrew, Thank you for choosing Sheraton Centre Toronto Hotel and for your high rating. We are pleased you enjoyed our well-maintained property and convenient location. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. Thank you once more, and we hope you will choose us again the next time you visit Toronto. Tim Reardon,General Manager
8/10 Bra
Susan
Reste med familjen
16 maj 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
You will find it hard to find the included breakfast. Once you found a place to sit and get a waiter the food was excellent.
Susan
Bodde här 1 natt i maj 2024
Svar från General Manager 17 maj 2024
Dear Susan, Thank you for choosing Sheraton Centre Toronto Hotel and for your feedback. We hope your overall stay was pleasant. While we are glad you loved the delicious breakfast, we are sorry for the difficulties in finding a table. We are always looking to improve our guest experience; therefore, we appreciate your comments. It was a pleasure hosting you, and we hope to see you again soon. Tim Reardon,General Manager
10/10 Fantastiskt
Ming
16 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ming
Bodde här 1 natt i maj 2024
10/10 Fantastiskt
Luc, Ottawa
Reste med sin partner
15 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location
Luc
Bodde här 1 natt i maj 2024
6/10 Okej
Miri
13 maj 2024
Gillade: Renlighet och personal och service
It was kind of run down looking in the rooms. Also the room we were in had problems with internet for the TV. They were supposed to fix it the second day and when we got back at almost 10pm it was still broken. They moved our room which was nice but also a pain late at night. I asked them what happens if the second room also has internet issues. They assured me it wouldn’t but sure enough it didn’t work. So at almost 1030 pm we had to wait for the engineer and he did fix it but it was so late. I feel they should have offered something for all that trouble.
Miri
Bodde här 4 nätter i maj 2024
Svar från General Manager 14 maj 2024
Dear Miri, Thank you for relaying your comments and letting us know about your feedback. We are sorry to hear that your guest room fell short of your expectations. We take the feedback from our valued guests seriously and seek to improve based on your comments. Moreover, we apologize for the specific issue related to the television in the rooms assigned to you and the delay in resolving it which caused frustrations. Your patience is valued, and we will utilize your feedback to better our guest service. We hope you will allow us to host you again.Tim Reardon,General Manager
10/10 Fantastiskt
Michelle
12 maj 2024
Gillade: Renlighet och boendets skick och faciliteter
Michelle
Bodde här 3 nätter i maj 2024
Svar från General Manager 14 maj 2024
Dear Michelle, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Sheraton Centre Toronto Hotel.Tim Reardon,General Manager
8/10 Bra
Nanor
12 maj 2024
Nanor
Bodde här 1 natt i februari 2024
10/10 Fantastiskt
errol
Affärsresenär
11 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great and friendly!
errol
Bodde här 3 nätter i maj 2024
Svar från General Manager 12 maj 2024
Dear Errol, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. It was a pleasure having you at Sheraton Centre Toronto Hotel, and we look forward to welcoming you back to Sheraton Centre Toronto Hotel.Tim Reardon,General Manager
2/10 Väldigt dåligt
ali
7 maj 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
worst experience i had
ali
Bodde här 1 natt i maj 2024
Svar från General Manager 7 maj 2024
Dear Ali, Thank you for taking the time to post your review. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Tim Reardon,General Manager
10/10 Fantastiskt
Diane
29 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Diane
Bodde här 5 nätter i april 2024
Svar från General Manager 1 maj 2024
Dear Diane, On behalf of our team at Sheraton Centre Toronto Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Tim ReardonGeneral Manager
10/10 Fantastiskt
Sara
29 apr. 2024
Great atmosphere
Sara
Bodde här 1 natt i april 2024
Svar från General Manager 4 maj 2024
Dear Sara, Thank you for choosing the Sheraton Centre Toronto Hotel for your trip to our city. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We are glad you were pleased with all our services and that you had a comfortable time in our accommodations. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Tim Reardon,General Manager
10/10 Fantastiskt
Alexandra
24 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Alexandra
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Richard
Affärsresenär
24 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very pleasant checkin and decent in-room menu.
Richard
Bodde här 1 natt i april 2024
Svar från General Manager 24 apr. 2024
Dear Richard, Thank you for choosing the Sheraton Centre Toronto Hotel for your recent stay. We are pleased you enjoyed our seamless check-in experience and room service menu. Thank you once more, and we hope to have you back with us again soon.Tim ReardonGeneral Manager
8/10 Bra
Eduardo, Dallas
22 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Eduardo
Bodde här 3 nätter i april 2024
6/10 Okej
Huda
21 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Huda
Bodde här 2 nätter i april 2024
Svar från General Manager 22 apr. 2024
Dear Huda, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Tim Reardon,General Manager
10/10 Fantastiskt
Sunghan, Greenville
20 apr. 2024
Sunghan
Bodde här 4 nätter i april 2024
10/10 Fantastiskt
Elo
Reste med sin partner
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the view over Toronto City Hall.
Elo
Bodde här 2 nätter i april 2024
Svar från General Manager 20 apr. 2024
Dear Elo, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end and that you particularly enjoyed the view. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Tim Reardon,General Manager
8/10 Bra
Deborah
Reste med familjen
19 apr. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
—
Deborah
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Tina
17 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really nice area and able to walk to dinner and sightseeing
Tina
Bodde här 1 natt i april 2024
Svar från General Manager 18 apr. 2024
Dear Tina, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim ReardonGeneral Manager
6/10 Okej
Nancy
Reste i grupp
16 apr. 2024
Gillade: Personal och service och bekvämligheter
The toilet wasn't flushing, we had to get it fixed. There weren't toothbrush and slippers provided, we had to ask for it.
Nancy
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Nancy, Thank you for reviewing your stay. We strive to provide fresh, comfortable accommodations to every guest, so we are genuinely sorry for the issues you experienced. We appreciate you bringing this to our attention, and we will address these with the relevant teams. We hope you will consider returning the next time you are in the area.Tim Reardon,General Manager
10/10 Fantastiskt
Madison
14 apr. 2024
Madison
Bodde här 1 natt i april 2024
Svar från General Manager 5 maj 2024
Dear Madison, On behalf of our team at Sheraton Centre Toronto Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Tim Reardon,General Manager
8/10 Bra
will
14 apr. 2024
will
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Teresa
Reste i grupp
12 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location —we walked to dinner and a show! Beautiful rooms and lobby area. Will definitely book again.
Teresa
Bodde här 1 natt i februari 2024
Svar från General Manager 14 apr. 2024
Dear Teresa, Thank you for sharing your experience with the Sheraton Centre Toronto Hotel. We are delighted to hear that you enjoyed the convenience of our excellent location, allowing you to explore the area easily. It is wonderful to know that you found our rooms and lobby area beautiful, providing a comfortable and inviting atmosphere during your stay. We appreciate your positive feedback and are thrilled to hear that you plan to visit us again. We look forward to welcoming you back and ensuring another enjoyable stay for you.Tim Reardon,General Manager
10/10 Fantastiskt
Soraya
11 apr. 2024
Soraya
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Alyssa
Reste med sin partner
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved how central Sheraton was to shopping centers/ dining options. Everything was walkable
The staff was excellent, the room was clean. 10/10 experience
Alyssa
Bodde här 2 nätter i april 2024
10/10 Fantastiskt
Natalie
Affärsresenär, Reste med familjen
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service
Natalie
Bodde här 1 natt i april 2024
Svar från General Manager 10 apr. 2024
Dear Natalie, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working team, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town!Tim Reardon,General Manager
10/10 Fantastiskt
Brianne
Reste med sin partner
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel! It was clean and spacious. I wish the rooms would’ve been sound proofed because we did hear people in the hallway constantly. Also the garden/terrace area was not open at the time we went (April) which was a big let down after seeing the gorgeous pictures online. There is self parking right across the street in a ramp which has an underground walkway to stay out of the elements. Security was prominent on property so no problems were even possible. All staff was very nice and informative. We didn’t eat here so I can’t rate any food services. Bed was very comfy and we had a nice view of Nathan Phillips Square out the window.
Brianne
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Vanessa
Reste i grupp
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved my stay!
Vanessa
Bodde här 1 natt i mars 2024
Svar från General Manager 9 apr. 2024
Dear Vanessa, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Tim Reardon,General Manager
8/10 Bra
Susan
5 apr. 2024
Susan
Bodde här 2 nätter i april 2024
Svar från General Manager 22 maj 2024
Dear Susan, Thank you for sharing the nice rating about your experience at Sheraton Centre Toronto Hotel. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Tim Reardon,General Manager
10/10 Fantastiskt
Gordon
5 apr. 2024
Gordon
Bodde här 2 nätter i mars 2024
Svar från General Manager 26 apr. 2024
Dear Gordon, Thanks for the nice rating! We are delighted your time at the Sheraton Centre Toronto Hotel was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Tim ReardonGeneral Manager
10/10 Fantastiskt
Shane
Reste med familj och småbarn
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very central
Shane
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Evangeline
3 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing stay feel so relaxing
Evangeline
Bodde här 1 natt i mars 2024
Svar från General Manager 4 apr. 2024
Dear Evangeline, Thank you for choosing the Sheraton Centre Toronto Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Tim Reardon,General Manager
10/10 Fantastiskt
Lochlan
2 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lochlan
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Jude
2 apr. 2024
Jude
Bodde här 1 natt i februari 2024
Svar från General Manager 4 apr. 2024
Dear Jude, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Sheraton Centre Toronto Hotel look forward to your next visit.Tim Reardon,General Manager
10/10 Fantastiskt
Jason
Reste med familj och småbarn, Reste med familjen
2 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super emplacement, à distance de marche de plusieurs attractions
Jason
Bodde här 3 nätter i mars 2024
10/10 Fantastiskt
Chelsey
1 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Chelsey
Bodde här 3 nätter i mars 2024
Svar från General Manager 3 apr. 2024
Dear Chelsey, Thank you for choosing the Sheraton Centre Toronto Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Tim Reardon,General Manager
10/10 Fantastiskt
Jannine
Reste med familjen
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reception staff were outstanding. Most comfortable beds I have had in a hotel. Very nice looking hotel.
Jannine
Bodde här 1 natt i mars 2024
8/10 Bra
Arianne
Reste med familjen
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente Ubicación!
Arianne
Bodde här 4 nätter i mars 2024
Svar från General Manager 1 apr. 2024
Dear Arianne, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. Situated in the heart of downtown Toronto, it is always great to hear that our guests took advantage of the many exciting things Toronto has to offer, like the Hockey Hall of Fame, world-class dining, shopping, entertainment, and more! It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim Reardon,General Manager
10/10 Fantastiskt
Julie
31 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Julie
Bodde här 2 nätter i mars 2024
Svar från General Manager 1 apr. 2024
Dear Julie, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Centre Toronto Hotel. We look forward to your return and wish you all the best with your future travels.Tim Reardon,General Manager
10/10 Fantastiskt
Anna
30 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Anna
Bodde här 3 nätter i mars 2024
8/10 Bra
Edward, GUELPH
27 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We like using the Sheraton Centre Hotel downtown for so many reasons. It is connected to the PATH, easy parking, next to Four Seasons Centre, Chinatown Eatonn Centre etc.
Edward
Bodde här 1 natt i februari 2024
Svar från General Manager 28 mars 2024
Dear Edward, Thank you for letting us know that your return visit to the Sheraton Centre Hotel downtown was fantastic. We are glad our location in the heart of downtown Toronto once again enhanced your experience by offering convenience and accessibility for your needs. We appreciate your feedback and look forward to welcoming you back for yet another enjoyable stay. Tim Reardon, General Manager
8/10 Bra
AYUMI
27 mars 2024
AYUMI
Bodde här 9 nätter i mars 2024
Svar från General Manager 22 maj 2024
Dear Ayumi, Thank you for rating your experience at Sheraton Centre Toronto Hotel. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Tim Reardon,General Manager
8/10 Bra
Peyman
Affärsresenär, Reste med familjen
26 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
Centeral location
Peyman
Bodde här 4 nätter i mars 2024
10/10 Fantastiskt
DEBRA
Reste med familjen
26 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great property and the staff goes above and beyond. Amazing customer focus and service.
The security staff went out of it's way to secure a phone that was left in our room by accident. We will be back! Thank you for looking out for us!
DEBRA
Bodde här 3 nätter i mars 2024
Svar från General Manager 27 mars 2024
Dear Debra, We are thrilled you had a great stay at Sheraton Centre Toronto Hotel. Knowing that our exceptional customer service left a positive impression on you is truly rewarding. It is also heartening to know that our security team helped retrieve your misplaced phone and ensured it was returned to you promptly. Your kind words mean a lot to us. It is always a joy to see our guests excited about returning; we look forward to it.Tim Reardon, General Manager
8/10 Bra
Ryan
Reste med familj och småbarn
26 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
Culture is lovely
Ryan
Bodde här 1 natt i december 2023
10/10 Fantastiskt
Deanna
Reste med sin partner
25 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was immaculate! Staff was friendly and helpful. My new, go to when in Toronto
Deanna
Bodde här 1 natt i mars 2024
Svar från General Manager 25 mars 2024
Dear Deanna, Thank you for reviewing your stay at Sheraton Centre Toronto Hotel. We are delighted to read you loved our well-maintained property and that our associates took excellent care of you. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area. Tim Reardon, General Manager