Way too many stairs. I did ask by email after making reservation and was told there was a lift and then 5 steps. Instead you got off lift, down hall and down 8 steps cross landing, up 8 steps, small landing at door, opened door barely room to walk in door, up 2 steps to bed, all while dragging luggage. And every time you entered bathroom was 2 steps down, fun at night. I could have asked for help with luggage but had no way of knowing there were so many stairs.
Second, only place to eat dinner was at 2-3 course dinner restaurant. No option for ala carte. I did eat dinner there first night but after that found some local restaurants.
The stairs is a huge issue for me so although the hotel was nice and staff super would not return.