Dear Susanne,We appreciate that you took the time to share your experience with us.We are glad you had a pleasant stay, however, we regret you did not find our bed quite to your liking, our team are always available to offer a comfortable solution.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Juan Antonio RomeroGuest Experience Manager

Dear Magnus, Thank you for sharing your opinion of your stay with us. Barceló believes that sports are an essential part of the services our hotels provide. For this reason, we have a conventional gym, equipped with towels, fruit and modern equipment for our athletic-minded guests. High standards are an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels. On future occasions, we encourage you to contact our reception in the event of finding an area of concern as this will give us an opportunity to bring this to the attention of our housekeeping manager. We are very pleased to know that you appreciated the room we accommodated you in and that you found it to be comfortable. Thank you as well for highlighting our strategic location with easy access to the beach. We hope to welcome you again in the future. Best regards, Juan Antonio Romero Guest Experience Manager

Bäste Catharina, tack för att ni lämnade ett omdöme. Vi beklagar att ni hade svårt att hitta till parkeringen. Vi tackar dock för att ni ville uppmärksamma det här och vi kommer se över vad vi kan göra för att förhindra liknande problem i framtiden. Vad gäller poolområdet så beklagar vi att ni upplevde att det var något högljutt under er vistelse, men det är roligt att höra att ni uppskattade den andra poolen. Det glädjer oss att höra att er vistelse hos oss var tillfredsställande och att ni uppskattade vårt fantastiska läge. Vi är även glada att höra att frukosten levde upp till era förväntningar. Vi gör vårt bästa för att våra gäster ska trivas här, och det är fint när det uppmärksammas. Med vänliga hälsningar, Juan Antonio Romero Guest Experience Manager

Kära Jessica, tack för att du har lämnat en recension av din vistelse. Det här fina omdömet representerar allt vi vill att våra gäster ska känna och vi är glada över att ni trivdes med vårt upplägg. Varmt välkomna åter! Med vänliga hälsningar, José Miguez, General Manager

Käre Tomas, tack för ert fina omdöme efter er vistelse hos oss. Vi är glada att ni är nöjd :) Med vänliga hälsningar, Guest Experience Manager

Käre Tomas, tack för ert fina omdöme efter er vistelse hos oss. Det är så glädjande att få läsa era positiva kommentarer. Vi är glada att ni trivts och önskar er varmt välkommen åter. Med vänliga hälsningar, Guest Experience Manager

Thanks for your review. We hope to see you back. Kind regards, Quality Control Smy Hotel Costa del Sol

Gracias por su reseña, esperamos nos vuelva a visitar pronto. Saludos cordiales, Quality Control Smy Hotel Costa del Sol

Dear Per, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Best Regards, Smy Hotel Costa del Sol

Dear Josephine, Many thanks for your kind review. Our guests satisftaction is our main aim! We look forward to your next visit. With regards, Quality Control Smy Hotel Costa del Sol

Thank you for your feed back We work hard to make our guest happy. Kind regard Smy Costa del Sol

Thank you for your fedback, many thanks! We hope to see you back very soon. Best regards,

Dear Gert, Many thanks for your rating. We hope to see you back soon. Regards, Quality Control Smy Hotel Costa del Sol

Dear Kristina, This is great to read! Thank you very much for your kind words about our hotel, we are so glad to hear that you loved everything. Our team much appreciates your review and look forward to welcoming you back soon. Regards, Quality Control Smy Hotel Costa del Sol

Many thanks for your rating Delal, we hope to see you back soon. Regards, Quality Control Smy Hotel Costa del Sol

Dear José, Thank you for having chosen us for spending your holiday in Torremolinos and also for sharing with other travelers your experience at our resort. We are glad to read that you have had a great stay at our hotel and you have enjoyed all our services such the cleanliness, the food, our hotel location, the pool areas and our helpful staff. Opinions like yours make us feel very proud of our daily job and give us energy to still working in this good way. Thank you again for your time. We will be pleased to welcome you on your next stay. See you soon! Best regards

Dear Klarna, Many thanks for rating us 10!!! We hope to see you back soon. With Regards

Dear Bjorn, Thank you for your visit and the comments about it. We appreciate your lines, every single comment is a chance of improving. We hope that if you ever come back to Torremolinos you will choose us again! We hope to see you back in the future, with friends or family.Regards,