Dear Steven,Thank you so much for the feedback. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. 90% of our staff is new and in training. We will use this feedback to help train our new recruits. I agree that the carpet is not in great condition. That is why we are currently going through a remodel. I am also sorry that you found the breakfast unsatisfying. Please consider giving us another chance; we're confident that we can do better and exceed your expectations.Thank you,Jessica Denton, GM

Thank you for staying with us Dorothy. We look forward to serving you again in the future.

Thank you for your amazing review. I agree Ellsa is very good at her job. We are pleased that you had a comfortable stay. Thank you for staying with us. We hope to serve you again in the future.

Hi Amanda. Sorry for the delay in our response. We have been unable to access our Expedia account for almost a week. I am deeply disturbed by your report. I will be addressing this with our staff. I am sorry about the broken hair dryer. They tend to go out randomly in smoke. We do keep a backup at the Front Desk for when this happens. However, yours was the 2nd hair dryer to go out that day, and another guest had the spare. Sorry for the inconvenience. All of our tubs need to be refinished. This is part of the remodel that is happening right now. We will also be getting new furniture, carpet, and mirrors. We sent maintenance in after your checkout, and found nothing wrong with the faucet or fridge. The fridge just need to be plugged in. Sorry we missed that after the previous checkout. I do hope one day you can give us the chance to prove we can do better. If not, I understand and wish you the best in all your future travels.

Thank you for staying with us. We look forward to serving you again in the future.

Thank you Kristofor reviewing us. We apologize for the inconvenience of having to go across the street to Howard Johnson for check-in. We hare pleased you had a good stay otherwise. Thank you for staying with us. We look forward to serving you again in the future.

Linda, thank you for your feedback. Our handicapped rooms are equipped with guard rails in the bathroom. We hope you come to stay again.

Charles, Thank You for your rating and feedback.

Malak, Thank you for your feedback. We hope to serve you again soon.

Barbra, Thank you for your rating and feedback. We look forward to serving you again.

Bob, Thank you for your review. We apologize for your inconvenience of having to go to Howard Johnson for check-in and breakfast. We hope to serve you again one day.

Thank You for your rating Bridget.

Thank you for your awesome feedback. We are happy our location and price worked for you. We hope to serve you again.

Lorrie, Thank you for your feedback. We are pleased you enjoyed your stay, even though you had to check-in across the road. We hope to serve you again.

Jonathon, Thank you for your feedback. We apologize for not having your room done on time. We hope to serve you again.

Thank you for your awesome review. We hope to see again soon.

Thank you for your rating. We look forward to serving you again.

Thank you for bringing this to our attention. Now we can address this. I hope this doesn't deter from staying with us in the future. We will do our best to correct this issue. We hope to see you in the future.

Thank you for choosing our location. If there was anything we can do better, we would love the feedback so we can improve your future stays.

Dear Nancy,What you have described is disappointing, as we want all our guests to have a great stay. Your concern regarding pests is taken seriously, so rest assured that we will thoroughly investigate our accommodations to ensure they are free of unwanted visitors. Your feedback is gratefully received, and we thank you for allowing us to host you.

Thank you for giving us the opportunity to accommodate you! Our staff will be awaiting your future reservations!

We take pride in our guests and the and our staff for making everyone's stay comfortable. Please visit us again.

I am delighted to hear that. We look forward to seeing you again.

Thank you for staying with us. Our maintenance men take pride in helping our guests. We hope we will see you again.

Thank you for choosing Knights Inn. We look forward to seeing you again.

I'm glad you had a pleasant stay. I hope you'll still let us be able to host you in the future.

Thank you for your feedback! I am happy your stay with us went fairly well. I am sorry about the shower curtains. I will keep that in mind when I order replacements. I am also sorry about your lamp. I have submitted a work order to maintenance to have that checked out. Thank you for letting us know. I hope you will come back to see us one day.

We here at the Knights Inn are glad that we could of helped in your time in need a little more comfortable considering the circumstances.

I do apologize that your stay was not ideal. I would like that you could give us another chance to accommodate you and give you a better experience.

That is not something anyone would like to see let alone feel on their feet. I do apologize. Thank you for bringing that to my attention. I will address this issue and go through the correct measures to resolve this. I hope this doesn't deter you from visiting us again.

I'm very pleased to hear that you had a good stay! We take pride in our staff. I hope you will se us again and thank you for your feedback!

I'm very sorry that you had to deal with is issue. This is something that no would like to deal with. I hope our staff was able to make your stay after finding out about this, more comfortable. Please don't let this stop you from coming to see us in the future. We would be happy to accomodate you in your future travels.

Thank you for letting us accommodate you! Please see us again!

Thank you for choosing to stay with us. We hope to See you again!

I apologize if that affected your stay. I hope this doesn't hinder any future plans you may have with staying with us. Thank you for bringing this to our attention.

That you for your review. We look forward to being able to accommodate you again.

Thank you so much for your great review. We look forward to seeing again.

Our staff here at Knights Inn appreciate that you decided to let us accommodate you. We look forward to seeing you in the future.

I apologize if the noise disturbed you stay. Thank you for bringing this to our attention so we can resolve this issue and hopefully make your next stay more restful.

We are glad you enjoyed your stay. We look forward to accommodating you again.

I'm glad you had a nice birthday. I hope your upgrade helped to improve your stay with us and that we will see you in the future.

Thank you for staying with us. We look forward to accommodating you for you future stays.

Thank you! Our staff takes pride in our professionalism and our customer service.

Thank you for your feedback. Our housekeeping and maintenance staff are very diligent in their duties so that you stay is comfortable.

Thank you. Please visit us again.

We appreciate you bringing this to our attention. We hope you will let us be able to accommodate you with your future stays.

We apologize that your stay was not satisfactory. Please let us know what issues you had so we can correct them and hopefully be able to host you in future visits.

Thank you. Our staff enjoys helping our guests and we appreciate the feedback so we can focus on what we can do to make your future stays more comfortable.