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Recensioner av Park Place Hotel

3 out of 5
Park Place Hotel
300 E State St, Traverse City, MI

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 455 av 1003 recensioner" "
8 - Bra i betyg. 274 av 1003 recensioner" "
6 - Okej i betyg. 166 av 1003 recensioner" "
4 - Dåligt i betyg. 80 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1003 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Ann-Lovise

Bodde här 1 natt i maj 2023
Svar från Amy 10 juli 2023
Hi Annie-Lovise, Thank you for posting 8 stars. Please let us know how we can earn the other 2. We do appreciate comments to better ourselves. Thank you again.

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and clean hotel and room. Updated very well and was comfortable and quiet. A convenient location to walk to restaurants and bars.
Bodde här 1 natt i april 2024
Svar från William Becker, Front Office Manager 29 apr. 2024
Thank you for sharing your experience. We are very happy you were satisfied with your stay Robert!

6/10 Okej

Vicki

Bodde här 1 natt i april 2024
Svar från William Becker, Front Office Manager 23 apr. 2024
Thank you for sharing your experience with us Vicki. We hope next time we can give you a 10/10 experience.

4/10 Dåligt

Logan

Reste med familjen, Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Feel I didn’t get the value I paid for. Disappointed by the service.
Bodde här 1 natt i april 2024
Svar från William Becker, Front Office Manager 22 apr. 2024
We apologize Logan. Please contact us and we can make your next stay a 10/10!

10/10 Fantastiskt

Blake

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value
Bodde här 1 natt i mars 2024
Svar från William Becker 21 apr. 2024
Thank you for choosing us Blake! We look forward to seeing you again!

10/10 Fantastiskt

william, Manistee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location
Bodde här 1 natt i mars 2024
Svar från William Becker 14 apr. 2024
Thank you for sharing your 10/10 experience William! We hope to see you again!

10/10 Fantastiskt

Ervin

Gillade: Bekvämligheter
Great old downtown hotel
Bodde här 1 natt i april 2024
Svar från William Becker 13 apr. 2024
Thank you for staying with us Ervin! We hope to see you again soon.

10/10 Fantastiskt

Rosalyn

Bodde här 1 natt i april 2024
Svar från William Becker, Front Office Manager 3 maj 2024
Thank you for sharing your 10/10 experience Rosalyn. We hope to see you again!

10/10 Fantastiskt

GREG, DEWITT

Bodde här 2 nätter i april 2024
Svar från William Becker, Front Office Manager 3 maj 2024
Thank you for posting your 10/10 experience Greg!

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Traverse City is a fun small town with beautiful water views and rolling hills
Bodde här 1 natt i april 2024
Svar från William Becker, Front Office Manager 12 apr. 2024
Thank you for choosing the Park Place. We look forward to seeing you again!

2/10 Väldigt dåligt

Mary

Bodde här 1 natt i april 2024

8/10 Bra

Frank J.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från William Becker, Front Office Manager 9 apr. 2024
Thank you for sharing your experience Frank. We hope to see you again!

10/10 Fantastiskt

Jill

Bodde här 2 nätter i april 2024
Svar från William Becker, Front Office Manager 29 apr. 2024
Thank you for sharing your 10/10 experience Jill!

6/10 Okej

Lori

Reste med sin partner
Gillade: Renlighet och personal och service
We knew the hotel was older. We selected it to be close to shopping and restaurants and to provide food onsite. We stayed Easter Sunday and there was no food service! Very disappointing. Luckily we found a great breakfast spot, the Omelette Shop and Firefly for dinner. The staff were very friendly but did not have any suggestions prepared for guests who needed to eat in the area.
Bodde här 2 nätter i mars 2024
Svar från William Becker, Front Office Manager 8 apr. 2024
Thank you for staying with us and we hope to see you again soon Lori!

10/10 Fantastiskt

Karen

Bodde här 2 nätter i april 2024
Svar från William Becker, Front Office Manager 27 apr. 2024
Thank you for sharing your experience Karen! We hope to see you again!

4/10 Dåligt

Cara

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The rooms were not clean. The hotel should limit where they allow animals as the smell was terrible. The heating/cooling was off. Nothing worked. The shower was either really hot or really cold.
Bodde här 2 nätter i mars 2024
Svar från William Becker, Front Office Manager 29 mars 2024
We apologize for the issues you encountered with your stay. We hope to see you in the future where we can give you a stay more typical of our standards. Please give us a call and we can create a five star experience for you!

10/10 Fantastiskt

Tonya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Hotel
Bodde här 1 natt i mars 2024
Svar från William Becker, Front Office Manager 26 mars 2024
Thank you for sharing your five star experience Tonya! We are excited to host you again soon!

6/10 Okej

Amy

Reste med familjen
The hotel is dated
Bodde här 1 natt i mars 2024
Svar från William Becker, Front Office Manager 26 mars 2024
We appreciate you taking the time to share your feedback Amy. We look forward to seeing you in the future!

6/10 Okej

Martin

Bodde här 4 nätter i mars 2024
Svar från William Becker, Front Office Manager 21 mars 2024
Thank you for sharing your experience Martin. We hope you stay again and we can give you a true five star experience!

10/10 Fantastiskt

Cathy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is all around fabulous!
Bodde här 1 natt i mars 2024
Svar från William Becker, Front Office Manager 20 mars 2024
Thank you for sharing your five star experience with us Cathy. We look forward to hosting you again!

10/10 Fantastiskt

Erica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the location. Staff was very friendly as well. Room was nice and clean.
Bodde här 2 nätter i mars 2024
Svar från The PPH Team 11 mars 2024
Thank you very much Erica, for choosing to stay with us and for taking the time to post your reveiw. We appreciate you very much and look forward to your next visit.

8/10 Bra

Roger, Sault Ste. Marie

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
A hotel perfectly located downtown! Close to shops and tons of food and drinks! The rooms are a tad small, and showing their age! Loose toilet seats, non-working sink drains, bathroom doors that don’t lock, and loud HVAC! I won’t complain for the price I paid during off-season, but during the other 10 months of the year, this is a pricey hotel, so I probably would have complained if that was the case!
Bodde här 1 natt i mars 2024
Svar från William Becker 5 mars 2024
Thank you for sharing your experience Roger! We have pulled your guest records and will be having our maintenance team solve any issues with the room. We hope to see you soon!

10/10 Fantastiskt

B

Gillade: Renlighet och personal och service
We were in the older part of the hotel - the highest floor was 4. It is older and needs updating.
Bodde här 1 natt i februari 2024
Svar från William Becker, Front Office Manager 29 feb. 2024
We are glad you are sharing your five star experience with us. If you have any questions we are happy to answer them prior to your arrival and during your stay to give you the best experience possible!

10/10 Fantastiskt

Matthew

Bodde här 1 natt i februari 2024
Svar från William Becker, Front Office Manager 21 mars 2024
Thank you for sharing your five star experience with us! We hope to see you again soon Matthew!

6/10 Okej

Cindy

Reste med sin partner
Gillade: Renlighet och personal och service
The pool was closed and we were looking forward to swimming. Why wasn’t that posted online? There was a test of the fire alarms and we were not informed about said test and there was no need to leave the room. Instead we, and our frail neighbor hobbled down four flights of stairs (I have a broken toe) for no reason. We had other issues with lack of communication but it starts to sound petty after awhile.
Bodde här 3 nätter i februari 2024
Svar från William Becker, Front Office Manager 29 feb. 2024
We do apologize for the issues during your stay. Please give us a call and we can work on booking you for a future stay and give you the best experience possible!

8/10 Bra

Alexandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från William Becker 19 feb. 2024
Thank you for taking the time to review your experience with us. We hope to see you again Alexandra!

10/10 Fantastiskt

Tyler

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från William Becker 19 feb. 2024
Thank you for taking the time to share your experience Tyler. We hope you come back soon!

8/10 Bra

Colin

Gillade: Renlighet och personal och service
Bodde här 2 nätter i februari 2024
Svar från William Becker 19 feb. 2024
We appreciate you staying with us Colin. Thank you for sharing your experience!

4/10 Dåligt

Kaila

Gillade inte: Personal och service och boendets skick och faciliteter
Svar från William Becker 19 feb. 2024
Thank you for reviewing your time with us Kaila. We apologize your stay was not a five star experience.

10/10 Fantastiskt

Terry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good customer service at front desk, clean room and nice restaurant.
Bodde här 1 natt i februari 2024
Svar från William Becker 19 feb. 2024
We appreciate your time with us Terry. I am glad you enjoyed our properties front desk staff. We look forward to having you again.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från William Becker 19 feb. 2024
Thank you for submitting your five star experience James!

10/10 Fantastiskt

David

Affärsresenär, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
the view from the room was awesome. the restaurant hospitality was also awesome
Bodde här 1 natt i januari 2024
Svar från William Becker, Front Office Manager 6 feb. 2024
Thank you for staying with us David! We hope to see you again soon!

10/10 Fantastiskt

Trey

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stayed a weekend and loved it!
We had our Ducks Unlimited State convention here this weekend and it was a great time. The hotel was cozy and quiet. It also accommodated our conference amazing. This place provided great catering for us as well as awesome service from their servers. The rooms were clean and the view from the top floor lounge was amazing. I will definitely be coming back here! Also, the location is close to many distilleries, breweries, coffee shops, and plenty of shipping close by. Great views of the bays.
Bodde här 2 nätter i januari 2024
Svar från William Becker, Front Office Manager 30 jan. 2024
Thank you Trey for sharing your experience. We loved having you and your group over the weekend and hope to see you again in the coming months!

10/10 Fantastiskt

Jill

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was close to dining and entertainment.
Bodde här 2 nätter i januari 2024
Svar från William Becker, Front Office Manager 30 jan. 2024
Thank you Jill for sharing you five star experience with us! We cannot wait to see you again!

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was very happy that it was a block and a half from where my friend was playing, and it was a surprise that I came to see him.
Svar från William Becker, Front Office Manager 29 feb. 2024
We are glad you stayed with us Laura! We hope to see you again soon!

10/10 Fantastiskt

Patrick

Bodde här 2 nätter i januari 2024
Svar från William Becker, Front Office Manager 25 jan. 2024
Thank you for staying with us Patrick. We are glad you enjoyed your stay.

10/10 Fantastiskt

Rick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect
Bodde här 2 nätter i december 2023
Svar från William Becker, Front Office Manager 25 jan. 2024
Thank you for sharing your experience Rick. We hope to see you again!

6/10 Okej

Zachary

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i januari 2024
Svar från William Becker, Front Office Manager 25 jan. 2024
Thank you for sharing your experience Zachary. We hope to see you again and make it five stars next time!

10/10 Fantastiskt

Susan

Bodde här 2 nätter i januari 2024
Svar från William Becker, Front Office Manager 17 jan. 2024
Thank you Susan! We are glad you had a top notch experience with us!

4/10 Dåligt

Hadeer

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Heat didn’t work in my room. When I tried to call the front desk (it was late evening) I just got a bunch of prompts. Upon checking out, I mentioned to the front desk and the most they offered me was “hey I’m sorry to hear that). I slept in the cold. Would never come back. Also, this hotel is nowhere near the lofty ratings it has. It’s kind of a dump. Nothing like the pics.
Bodde här 1 natt i januari 2024
Svar från William Becker, Front Office Manager 13 jan. 2024
We apologize Hadeer for the issues with the heat during your stay. We have addressed the issue with our maintenance team to solve the issue. We hope to see you again Hadeer, please contact us and we can work on creating a stay that is up to our standards in the future.

10/10 Fantastiskt

Merna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay of choice
Since the first time we stayed at the Park Place Hotel (and we have stayed many times since then) this has been our hotel of choice in Traverse City. We love that it's an established hotel that has been updated just enough to make it a desirable destination. The rooms are clean, the staff is friendly and efficient, and there are lovely historical touches in the hotel's decor. Also, the Beacon Bar is a nice place to relax and enjoy the lights of Traverse City of an evening.
Bodde här 3 nätter i januari 2024
Svar från William Becker, Front Office Manager 9 jan. 2024
We are so glad you enjoyed your stay with us Merna! Thank you for sharing your experience with us!

10/10 Fantastiskt

Mark

Bodde här 1 natt i december 2023
Svar från William Becker, Front Office Manager 9 jan. 2024
Thank you Mark for sharing your experience with us!

10/10 Fantastiskt

Daren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel
Nice hotel just the bed was uncomfortable. Both of us had bad backs after stay. Other than that hotel was clean and in great location.
Bodde här 3 nätter i december 2023
Svar från William Becker, Front Office Manager 9 jan. 2024
We are grateful for you staying with us Daren! Thank you for sharing your experience.

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Favorite hotel in Traverse
We always love Park Place. They are also centrally located to walk downtown. They have also made changes to be eco friendly with large bottles of shampoo, conditioner and wash with a pump….less waste! The staff is terrific.
Bodde här 3 nätter i december 2023
Svar från William Becker, Front Office Manager 9 jan. 2024
Thank you Heather for sharing your five star experience with us! Thank you for choosing us!

10/10 Fantastiskt

Stephanie

Bodde här 2 nätter i december 2023
Svar från William Becker, Front Office Manager 31 jan. 2024
Thank you for staying with us Stephanie. We appreciate you sharing your 10/10 experience with us.

10/10 Fantastiskt

Kristeen

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från William Becker, Front Office Manager 31 jan. 2024
Thank you Kristeen for sharing your experience. We hope to see you soon!

10/10 Fantastiskt

dolores

Bodde här 1 natt i december 2023
Svar från William Becker, Front Office Manager 25 jan. 2024
Thank you for sharing your five star experience with us Dolores!

6/10 Okej

E Jill

Reste med familjen
Gillade inte: Rummets bekvämlighet
Not good.
I was annoyed that we were placed on a dog friends floor - and there were dogs barking and yipping late into the night. This should have been disclosed at the time of booking. Our room was not ready when we arrived 45 min AFTER check in time. We had to wait 45 more minutes.
Bodde här 2 nätter i december 2023
Svar från William Becker, Front Office Manager 3 jan. 2024
Jill, I am very sorry you did not enjoy your stay with us. We would love to give you a better experience in the future. Please feel free to contact us directly and we can further assist you.

6/10 Okej

Preetha

Bodde här 3 nätter i december 2023
Svar från William Becker, Front Office Manager 2 jan. 2024
We appreciate you leaving a review for your stay. Thank you for choosing the Park Place.

10/10 Fantastiskt

Susan, Clinton Township

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Always a great stay at the park place.
Bodde här 1 natt i december 2023
Svar från William Becker, Front Office Manager 2 jan. 2024
Thank you for staying with us Susan. We cannot wait to see you again.