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Recensioner av Oasis Resort Lozenets

4 out of 5
Oasis Resort Lozenets
Oasis Resort & SPA, Tsarevo

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 6 av 16 recensioner" "
8 - Bra i betyg. 6 av 16 recensioner" "
6 - Okej i betyg. 4 av 16 recensioner" "
4 - Dåligt i betyg. 0 av 16 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 16 recensioner" "

8,8/10

Renlighet

8,0/10

Personal och service

8,0/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Toni

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bekvämt med parkering, nära till havet, bra service
Bodde här 6 nätter i juli 2022
Svar från The team of Oasis Resort & SPA 18 juli 2022
Dear Happy Guests, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 Fantastiskt

Zornitza, Fairfield

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Хотелът е прекрасен - голяма и добре обзаведена стая, огромна тераса с чудна гледка към морето! Територията на комплекса също е добре поддържана. Има достатъчно шезлонги и място на плажа. Единствената ми забележка е, че няма хавлии за басейна или плажа
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 8 nätter i september 2020

6/10 Okej

NI, Montreal, Canada

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Beautiful resort with very well maintained gardens, pools and beach. However the service in the restaurants and bars, were terrible. Unprofessional stuff with skills far below the expectations for this type of resort. Beach is beautiful, sand is rougher than other Burgas beaches. It’s about 1 km away from Losenetz but you have to walk on the street as there is no sidewalks and limited lighting at night. A shuttle is available for 1 lev but on hourly schedule and closes at 9. Not practical if you want to dine outside the resort.
Bodde här 4 nätter i augusti 2019
Svar från Oasis Resort & SPA 9 sep. 2019
Thank you for your feedback! We are sorry to hear you've had a bad time in our restaurants and bars and we will try to improve in order to maintain the high standards of our resort. Regarding the bad infrastructure to Lozenetz please note that we have asked the local Municipality to take the necessary actions and we have even offered to pay for it, but we weren't allowed and still nothing has been done. Anyway, we would be very happy to see you again next summer!

10/10 Fantastiskt

petya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Probablement le meilleur établissement sur la mer
Second séjour à Oasis Resort et Spa. Toujours l'excellente qualité. L'un des meilleurs établissement en Bulgarie.
Bodde här 11 nätter i juli 2019
Svar från Oasis Resort & SPA 29 juli 2019
Dear Petya, Thank you for the wonderful words! We appreciate your nice comments and we would be happy to see you again this or next summer!

8/10 Bra

Verifierad resenär

Bodde här 9 nätter i juli 2019
Svar från Oasis Resort & SPA 24 juli 2019
Thank you for your review! We appreciate every client's feedback and we will continue to work hard in order to maintain a high level of service and leave our guests satisfied. We would be happy to see you again!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es war eine sehr großzügige Wohnung mit 2 Bädern, das war super.
Bodde här 4 nätter i juni 2019
Svar från Oasis Resort & SPA 9 juli 2019
Hello! Thank you for your review! We appreciate it and we would be extremely happy if you visit us once again!

8/10 Bra

petya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Un havre de paix en Bulgarie
Complex très bien tenu. Beaucoup de verdure. Très calme. Studio aménagé avec kitchenette. Personnel serviable et sympathique. Le seul bémol, le restaurant Pétrus. A éviter: prix disproportionnés en Bulgarie, service désastreux, menu polycopié pratiquement illisible sans traduction. Le restaurant se présente "steak et fruits de mer": pas de steak d'aucune sorte mais des boulettes de viande, pas de crustacés malgré leur présence sur le menu, poissons pratiquement inexistants sauf de la friture. Carte des vins absente, négociation difficile pour connaître les vins proposés avec des prix à la tête du client. Restaurant à fuir.
Bodde här 3 nätter i juni 2019
Svar från Oasis Resort & SPA 26 juni 2019
Dear Petya, Thank you for your review! We appreciate every feedback, no matter positive or negative, because it helps us understand what our guests like and dislike and this way we can improve and offer the best possible service.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The objective review
We left with mixed feelings about the place. When we arrived the hotel was not expecting us. They said they did not work with Hotels.com. I had to ring Hotels.com to sort it. It appeared that our reservation was sent to the hotel by Expedia under a different reference number but the hotel did not know that Expedia and Hotels.com were part of the same group. Hotels.com should educate their partners to avoid such confusion from happening again. Stress caused until this was resolved. The person from Hotels.com I called regarding this issue provided very good service. Other than this Oasis was a beautiful complex with lovely surroundings. Very friendly restaurant staff for breakfast. Excellent service by the SPA staff and great treatments. However our experience was spoilt by the fact that we could never get sun beds by the pool. Too few sunbeds for the number of people in the complex. Always reserved from early morning although the hotel states that sunbeds cannot be reserved prior to 8 am. The hotel is not enforcing this rule. No sunbeds at 8 am nor earlier. All taken an hardly any people around the pool. The hotel states they would collect the towels before 8 am but don't do it and all beds taken well before 8 am. Nightmare. Unfriendly bartenders at pool bar. We were spending a lot of money at the bar and they were still rude. The waitresses were friendly however. The beach was not cleaned very well and there were plastics on the sand.
Bodde här 3 nätter i juli 2018

8/10 Bra

Angus, Gloucester, UK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super grounds and location on a very clean beach
This was a perfect break. Unfortunately close to the end of season with several amenities at the resort and in the local village closing. Otherwise, fantastic resort, super pools and close walking distance to great restaurants in the village. Weather was perfect and very quiet.
Bodde här 7 nätter i september 2017

6/10 Okej

Verifierad resenär

Bodde här 4 nätter i augusti 2017

10/10 Fantastiskt

ismail mehmet

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
hava sartları harıc hersey cok guzeldı
Bodde här 1 natt i juni 2017

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Venäläinen "paratiisi"
Kaikki puitteet kohdillaan, tosi upea ranta. Palvelut suunnattu venäläisturisteille ja tunsimme, että olimme ihan väärässä paikassa. Respan, supermarketin ja Thai-ravintolan henkilökunta mukavia ja puhuivat englantia. Muuten erittäin hankala asioida jos et puhu venäjää tai bulgariaa. Paljon lapsiperheitä.

8/10 Bra

Dmitriy, Екатеринбург

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Осторожно, дискотеки!
Отель вполне соответствует соотношению цена-качество, но в соседних гостиницах были open air дискотеки до 2-х 3-х часов утра. Бессонные ночи - деньги на ветер.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Vanessa, Sao Paulo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place for families
It is a beautiful place, but more recommended to families than to group of friends. The apartment was nice and comfortable, everything is very new. However, only the living room har AC and that was not clear ar the reservation. Our hallway had three bird nests (inside the building), what was a bit weird - I really don't want them to destroy the nests now please! But maybe avoid their construction!? Things at the resort such as food are super expensive, even more than in the village, where things are not cheap either. The beach of the hotel is beautiful, but if you are not with kids and want to explore around, it is a bit walk to the village for restaurants, bars and beach.