Exteriör
Se tillgänglighet

Recensioner av Holiday Inn Express Hotel & Suites Tullahoma, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Tullahoma, an IHG Hotel
2030 N Jackson Street, Tullahoma, TN

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 328 av 525 recensioner" "
8 - Bra i betyg. 128 av 525 recensioner" "
6 - Okej i betyg. 37 av 525 recensioner" "
4 - Dåligt i betyg. 12 av 525 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 525 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anna, Simpsonville

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and breakfast is hit and delicious!
Bodde här 2 nätter i maj 2024

4/10 Dåligt

cassie

Gillade: Personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Mandy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love coming here! Its always clean, the rooms are nice and staff is nice as well.. We always stay here when we come to vist our son, his wife and our grandbaby!
Bodde här 1 natt i april 2024

6/10 Okej

Mark

Gillade: Personal och service
The hotel overall was nice. The bathroom within our room was not quite as nice as it should be. The floors were sticky, the mirror was broken. Some poor patchwork was done. The shower head was leaking badly from the base at the wall. The wallpaper was peeling off pretty severely. When you pay over $230 for a room in a small town, this should not be the issue. Then there was a rowdy crowd in the lobby around midnight (We were first floor) and that when on for a while. Beds and such were good. Overall, it was ok, but not worth the $230 we paid for one night. It’s about a $150 room. Other rooms may be better. I try not to judge an entire hotel by one room.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Stephanie 16 apr. 2024
Robert,Thank you for a wonderful review! We are so glad you enjoyed your stay us! Until Next Time,Stephanie K.General Manager

10/10 Fantastiskt

Jack

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The walls are very thin and we had to listen to our neighbors each night of our visit. Also, with the active train system, it was annoying to my wife. The eggs were a little cool and we had to wait for the meat entrée twice during our four-day visit. Also, one of the two pump creamers was empty the last two mornings of our stay. The staff was very welcoming, pleasant and conversive. Most enjoyable were Theresa in the breakfast room and what a joy to visit with Frank from maintenance each morning. These two blessed our mornings with a smile and their enjoyable personalities. We plan on returning in April 2025 and will probably stay with you again.
Bodde här 4 nätter i mars 2024
Svar från Angie 24 mars 2024
Jack,Thank you for your feedback. I will let our team know that you enjoyed your stay with us. Hope you have a great day.Thank You,ABurns Operations Manager

10/10 Fantastiskt

Mike

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff was very friendly
Bodde här 2 nätter i mars 2024
Svar från Angie 21 mars 2024
Mike,Thank you for your review I will let the Team know you enjoyed your stay with us. Have a wonderful day.AngieB Operations Manager

8/10 Bra

Jeffrey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Original room not ready but switched us to another quickly
Bodde här 1 natt i februari 2024
Svar från Angie 24 mars 2024
Jeffery,Thank you for your feedback. Great to read that you were pleased with your stay. have a great day.Thank you,ABurns Operations Manager

10/10 Fantastiskt

Jennifer

Bodde här 2 nätter i februari 2024
Svar från Angie 21 mars 2024
Jennifer,This is awesome I am very happy to see you had a great stay with us. Hope you have a great day.Thank you,AngieB Operations Manager

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was well located and clean.
Bodde här 1 natt i januari 2024

6/10 Okej

Rachel

Reste med familjen
Gillade: Renlighet och personal och service
The room was nice and clean. However, the refrigerator doesn't get cold, the vanity lights in the bathroom did not work. There are no vending machines in the hotel and not a lot to choose from at the desk.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Amy

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Trains go by property frequently so it’s a little noisy, not a big deal to us . My only complaints are the heat did not work in our room and the flip bolt locking latch on the inside of the door was totally broken and ripped off.
Bodde här 1 natt i januari 2024

8/10 Bra

Jean

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Dee

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023

8/10 Bra

Michelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

alisha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Shanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and comfy beds
Bodde här 1 natt i december 2023
Svar från Stephanie 8 dec. 2023
Thank you for you 5 Star review!

10/10 Fantastiskt

Pauletta

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i november 2023
Svar från Stephanie 8 dec. 2023
WOW!! 10 out 10! Thank you so much!

10/10 Fantastiskt

Harry Pruden

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good bed, great breakfast.
Bodde här 2 nätter i november 2023
Svar från Stephanie 30 nov. 2023
Harry Pruden,We are so very pleased to hear you enjoyed breakfast. As for those beds I must agree very comfy! Thank you for taking the time to give us your feedback on your stay. We look forward to seeing you again in the very near future.Sincerely,Stephanie K.General Manager

10/10 Fantastiskt

Osha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always enjoy having a quite, clean place to stay while visiting family. Staff cery pleasant.
Bodde här 4 nätter i november 2023
Svar från Stephanie 29 nov. 2023
Osha,Thank you for you lovely and kind words. It always warms our hearts when we read how much a guest enjoyed their stay with us and the staff.Happy Holidays,Stephanie K.General Manager

2/10 Väldigt dåligt

MEHMET

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i november 2023
Svar från Stephanie 29 nov. 2023
Mehmet,We are sorry to see you did not enjoy your stay. We would love an opportunity in the future to show you we are an amazing hotel that enjoys taking care of our guests.Sincerely,Stephanie K.General Manager

10/10 Fantastiskt

Zandra

Bodde här 1 natt i oktober 2023
Svar från Stephanie 16 nov. 2023
Zandra,Thank you for the wonderful review!Sincerely,Stephanie KGeneral Manager

10/10 Fantastiskt

Devin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay here. Would recommend to a friend.
Bodde här 1 natt i oktober 2023
Svar från Stephanie 16 nov. 2023
Devin,Thank you for the wonderful review!Sincerely,Stephanie K.General Manager

8/10 Bra

CINDI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Angie 9 okt. 2023
Thank you Cindi for your feedback. We take your feedback very serious . Happy to read you enjoyed your stay with us. Have a good day.Thank you,AngieB Operations Manager

10/10 Fantastiskt

jason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great room super comfy bed
Bodde här 1 natt i september 2023

10/10 Fantastiskt

greg

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel beds ever!
The comfiest hotel bed I’ve been in a long time.. I wanted to take it home.
Bodde här 3 nätter i september 2023

8/10 Bra

Neal

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bad room. The room we got was right off the lobby. When you ran the shower, there was no barrier and the water ran out into the bathroom, and under the door into the entrance way and down the hall. Total mess and really no way to keep this from happening. Blinds held in place with clothes pins. Not a 149$ room even on its best day Good breakfast and location.
Bodde här 1 natt i september 2023

8/10 Bra

Janice

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Eric

Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Kiara

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My daughter found a bug on her pillow. We reported it and they moved us. Found more bugs on the bedding and floor. So we didn’t stay. They refused to give us a refund. And said that we were going to get billed for Terminix coming out. This was so horrible and very inconsiderate. Just plain horrible and inhuman.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Laura

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Angie 9 okt. 2023
Laura,Happy to read you enjoyed your stay with us in Tullahoma. Your feedback was amazing to see. Have a great day.AngieB Operations Manager

10/10 Fantastiskt

Charlotte

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet, good breakfast, convenient
Bodde här 2 nätter i augusti 2023

8/10 Bra

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There must have been construction going on nearby because every morning you could hear the heavy machinery. I'm sure there is nothing that can be done about that though. Otherwise, very nice.
Bodde här 3 nätter i juli 2023

2/10 Väldigt dåligt

Sandy

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice friendly staff, clean rooms and property.
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Kelly

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean. Staff was very friendly
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Kylee

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Peter, Erzhausen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ein sehr gutes Hotel, ruhige Gegend, sehr sauber gehalten und gepflegt, sehr freundliches und hilfsbereites Personal, großes Frühstück.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Debbie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
i night stay
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Alisha

Gillade inte: Personal och service
New hotel looks old
Given the wrong room, no refund for price difference. Bathtub was old & small, visible mildew. This hotel was built pretty recently, but somehow looks older & more worn out than other hotels in the chain.
Bodde här 1 natt i maj 2023
Svar från Stephanie 12 juni 2023
Alisha,We are so sorry to hear we fell short during your stay. Unfortunately the way you booked we are not allowed to offer discounts or refunds. See these reservations do not actually belong to the hotel they belong to your booking partner. We again apologize for any issues you may have had during your stay.

8/10 Bra

Robin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Visiting family
Our room was nice…bed was comfortable, room was clean. The front desk employees were all very pleasant and helpful. The breakfast was very good but my only complaint would be that on one of the mornings, the breakfast area ran out of coffee and hot food items at 7:30am. It took her awhile to replenish. And also, the hotel is right in front of a busy railroad track. You can hear the trains during the night.
Bodde här 2 nätter i maj 2023
Svar från Angie 31 maj 2023
Dear Robin,Thank you for your recent stay at the Holiday Inn Express and Suites, and most importantly for completing our survey. We apologize that your stay was not pleasant and that our accommodations and services did not meet your expectations. Therefore, since we, at the Holiday Inn Express and Suites, are committed to our guests’ satisfaction, please let us know if there are any possible ways that we might improve our operations for our guests.We are looking forward to your next visit and wish you the best in your business and personal endeavors. We understand that you have multiple choices while in the area and we appreciate that you chose to stay with us. Thank YouABurns Operations Manager

10/10 Fantastiskt

Scott

Bodde här 1 natt i maj 2023

2/10 Väldigt dåligt

James

Reste med sin partner
I booked a king and got double . Limited parking directions as we tried to go to back of hotel sent us into trashy area.
Bodde här 1 natt i maj 2023
Svar från Stephanie 22 maj 2023
James,We are very sorry to hear that you had an issue with the parking lot. We have 3 entrances to the building and we could not put an outlet on the back side of the building due to safety reasons. That is a very dangerous area for an outlet. Otherwise we hope you enjoyed your stay with thing within our control.Sincerely,Stephanie

10/10 Fantastiskt

Frankie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
breakfast bar was a little rough.
Bodde här 1 natt i maj 2023
Svar från Angie 19 maj 2023
Dear Mr. On behalf of the Holiday Inn Express and Suite’s, we would like to thank you for your recent stay at our hotel, and most importantly for completing our survey. We highly appreciate your perfect score. Since we, at the Holiday Inn Express and Suite’s, are committed to our guests’ satisfaction, please let us know if there is any possible way that we might improve our accommodations and services for our guests.We are looking forward to your next visit and wish you the best in your business and personal endeavors.We understand that you have multiple choices while in the area and we appreciate that you chose to stay with us. We hope that when your travels bring you back to the area that you will choose to stay with us again.Sincerely,ABurns Operations Manager

10/10 Fantastiskt

Mareka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Angie 19 maj 2023
Mareka,On behalf of the Holiday Inn Express and Suite’s, we would like to thank you for your recent stay at our hotel, and most importantly for completing our survey. We highly appreciate your perfect score. Since we, at the Holiday Inn Express and Suite’s, are committed to our guests’ satisfaction, please let us know if there is any possible way that we might improve our accommodations and services for our guests.We are looking forward to your next visit and wish you the best in your business and personal endeavors.TWe understand that you have multiple choices while in the area and we appreciate that you chose to stay with us. We hope that when your travels bring you back to the area that you will choose to stay with us again.Thank you kindly,ABurns Operations Manager

10/10 Fantastiskt

Clarence

Bodde här 1 natt i maj 2023
Svar från Angie 19 maj 2023
Dear Mr. Clarence,On behalf of the Holiday Inn Express and Suite’s, we would like to thank you for your recent stay at our hotel, and most importantly for completing our survey. We highly appreciate your perfect score. Since we, at the Holiday Inn Express and Suite’s, are committed to our guests’ satisfaction, please let us know if there is any possible way that we might improve our accommodations and services for our guests.We are looking forward to your next visit and wish you the best in your business and personal endeavors.We understand that you have multiple choices while in the area and we appreciate that you chose to stay with us. We hope that when your travels bring you back to the area that you will choose to stay with us again.Thank you ABurns Operations Manager

8/10 Bra

William

Bodde här 1 natt i maj 2023
Svar från Stephanie 25 maj 2023
William,Thank you for taking the time to submit a review.Sincerely,Stephanie KGeneral Manager

6/10 Okej

ALBERT, Manteca

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Swim what is very cold they said it was heat it. The bathroom door would not close.
Bodde här 1 natt i maj 2023
Svar från Angie 19 maj 2023
Albert,Thank you for your recent stay at the Holiday Inn Express In Tullahoma . We take all of our guest complaints very serious please except my apologies for the issues that you had while you were staying with us. We hope you will give us another chance by staying with us again to see that we have addressed your issues with are staff and corrected these issues. Thank you,ABurns Operations Manager