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Recensioner av Auberge Vancouver Hotel

4 out of 5
Auberge Vancouver Hotel
837 West Hastings Street, Vancouver, BC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 634 av 1002 recensioner" "
8 - Bra i betyg. 265 av 1002 recensioner" "
6 - Okej i betyg. 65 av 1002 recensioner" "
4 - Dåligt i betyg. 20 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1002 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mattias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend i Vancouver - Auberge hotell
Auberge har ett bra läge nära Waterfront med gångavstånd till t.ex. Canada Place, Gastown och Coal Harbour, samt Waterfront tunnelbana. Allt gick praktiskt på hotellet, och det finns rum med fina utsikter mot English Bay. Frukosten på hotellet är inte så stor men det finns lite toast, youghurt, juice m.m
Svar från guest services 13 apr. 2018
Thank you for your review. Your feedback is important for us. We work hard to make your stay memorable Thank you

10/10 Fantastiskt

RICARDO DAVID AVILES

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Me encanto la ubicación, el cuarto esta perfecto por el precio que pague. cómodo para mi familia.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Katherine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable, nice room. Pool and facilities very nice. Get the city view king suite loved it! Large living room and separate bedroom. Robes are a nice touch.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Robert, Va. Beach

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy to walk to the waterfront and enjoy the amenities that Vancouver has to offer at the waterfront. Coffee shops were great in the area as were the restaurants.
Bodde här 1 natt i april 2024
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Xiao

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean and spacious hotel room, friendly staff.
Bodde här 1 natt i april 2024
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Tim

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very close to everything
Bodde här 1 natt i april 2024
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Justin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice rooms with great harbour views, central location for our needs
Bodde här 1 natt i april 2024
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

8/10 Bra

Junko

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
併設のスポーツクラブでスカッシュをやるのが目的で何度か宿泊しています。部屋も広く立地も良いです。駐車場料金がもう少し安いといいのですが。
Bodde här 1 natt i mars 2024
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

8/10 Bra

Catherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Camille

Bodde här 1 natt i mars 2024
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

8/10 Bra

Heriberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lobby no sorprende. Cuartos muy básicos pero con excelente espacio y limpios
Bodde här 1 natt i mars 2024
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Emily, vancouver

Reste i grupp
Gillade: Bekvämligheter
Friendly and they let us check in early
Bodde här 1 natt i mars 2024
Svar från Moosa 30 mars 2024
Thank you for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Camille

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Moosa 29 mars 2024
Thank you for staying with us. We really appreciate your feedback.

8/10 Bra

Alina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I expected better view. But everything else was good.
Bodde här 1 natt i mars 2024
Svar från Moosa 28 mars 2024
Thank you for staying with us. We really appreciate your feedback.

6/10 Okej

Michelle

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Staff were friendly , room was clean but the bed was terribly hard. I don’t think I’ll be staying there again for that reason.
Bodde här 1 natt i mars 2024
Svar från Moosa 25 mars 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Fantastiskt

Elaine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The experience was perfect. The pool and fitness area was great. I can not think of a single fault with the hotel.
Bodde här 3 nätter i mars 2024
Svar från Moosa 25 mars 2024
Thank you for staying with us. We really appreciate your feedback and looking forward to welcome you again at our hotel.

10/10 Fantastiskt

Chi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel and service
Bodde här 3 nätter i mars 2024
Svar från Moosa 25 mars 2024
Thank you for staying with us. We really appreciate your feedback and looking forward to welcome you again at our hotel.

8/10 Bra

Kenneth

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
It’s a nice place to stay. Just lots of outside noise but I guess that what you get for staying downtown. Just a little pricey but that Vancouver
Bodde här 1 natt i mars 2024
Svar från Moosa 25 mars 2024
Thank you for staying with us. We really appreciate your feedback and looking forward to welcome you again at our hotel.

6/10 Okej

Sergey, Los Angeles

Gillade: Renlighet och personal och service
Overrated hotel Old remodeling
Bodde här 1 natt i mars 2024
Svar från Moosa 17 mars 2024
Thank you for Staying with us. We appropriate your feedback.

10/10 Fantastiskt

Tyrus

Bodde här 2 nätter i oktober 2023
Svar från Moosa 27 apr. 2024
Thank you for staying with us. We really appreciate your feedback.

8/10 Bra

Tom Way

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Moosa 17 mars 2024
Thank you for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Lee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic property located one block from Canada Place cruise port and 2 blocks from Skytrain which offers direct links to YVR and Stadium/chinatown stations for concert goers! Very comfortable accommodations and numerous coffee/dining options available! Will recommend to others!
Bodde här 1 natt i februari 2024
Svar från Moosa 10 mars 2024
Thank you for staying with us. We really appreciate your feedback.

8/10 Bra

Geneviève

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had to change parking lot twice. The mobile app for the first one never worked on our phones. Take the paid hotel parking option ($55). I stayed less than 24 hours and the charge was $71. Nice big room, great view.
Bodde här 1 natt i mars 2024
Svar från Moosa 10 mars 2024
Thank you for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Lauren

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are very accomodating and helpful. Everyone wss very friendly and welcoming.
Bodde här 5 nätter i februari 2024
Svar från Moosa 8 mars 2024
Thank you so much for staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Alka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Guest Services 4 mars 2024
Thank you for your review. We are doing our best to make sure your stay at Auberge is memorable. We look forward to welcoming you again in the future.

10/10 Fantastiskt

Christine

Bodde här 3 nätter i februari 2024
Svar från Moosa 25 mars 2024
Thank you for staying with us. We really appreciate your feedback and looking forward to welcome you again at our hotel.

10/10 Fantastiskt

Naomi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good views,Great Staff,Clean,Close to Canada Place,Sky Train,Sea Bus.Will stay here again.
Bodde här 4 nätter i februari 2024
Svar från guest services 29 feb. 2024
Thank you for your review. We work hard to make sure all our guests have a memorable stay at Auberge Vancouver Hotel.We look forward to seeing you again in the future.

10/10 Fantastiskt

Alan, Charlottetown

Bodde här 2 nätter i februari 2024
Svar från Moosa 25 mars 2024
Thank you for staying with us. We really appreciate your feedback and looking forward to welcome you again at our hotel.

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i februari 2024
Svar från Moosa 26 feb. 2024
Hello, thank you very much for your staying with us. We really appreciate your feedback.

6/10 Okej

Sarah

Bodde här 2 nätter i februari 2024
Svar från guest services 29 feb. 2024
Thank you for your review. We are hoping that you will have a better experience should you visit to stay with us the next time in Vancouver

10/10 Fantastiskt

Alice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great check in. Friendly staff
Bodde här 1 natt i februari 2024
Svar från Moosa 25 feb. 2024
Thank you very much. We really appropriate your feedback and hope to see you again next time.

10/10 Fantastiskt

Shannon

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från Moosa 26 feb. 2024
Hello, thank you very much for your staying with us. We really appreciate your feedback.

10/10 Fantastiskt

Ji-il

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från guest services 29 feb. 2024
Thank you for your review. We are doing our best to make sure your stay at Auberge is memorable. We look forward to welcoming you again in the future.

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Moosa 25 feb. 2024
Thank you very much. We really appropriate your feedback and hope to see you again next time.

10/10 Fantastiskt

RUBY

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Classy
Bodde här 2 nätter i februari 2024
Svar från Moosa 26 feb. 2024
Hello, thank you very much for your staying with us. We really appreciate your feedback.

4/10 Dåligt

Katarina

Affärsresenär, Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Was very disappointed in this hotel. The gym and pool are not for hotel guests only but in fact the Terminal City Club lets hotel guests use the facilities. This means they are packed and there is never any space to use the facilities. The late check out is appalling adding 12 pm instead of 11am is not a late check out. The TVs should be smart TVs no one watches cable anymore not to mention the picture quality is awful. The water for the shower fluctuated from hot to cold constantly. Definitely will never stay here again! Go elsewhere unless desperate.
Bodde här 2 nätter i januari 2024
Svar från guest services 29 feb. 2024
We are sorry for the inconvenience you experienced. The Hotel and the Terminal City Club are one entity serving businesses under the same roof. Therefore, the fitness facility and the pool are for members and the Hotel guests only.We could accommodate your late check-out requests further noon should you ask the front desk as per your need based on availability. We are always flexible in terms of late check-out as much as possible. We are sorry that you do not like cable TV. Unfortunately, the smart TVs are not available at this moment. We note your review regarding that and forward it to the management to consider in the future.

10/10 Fantastiskt

Janine

Bodde här 3 nätter i januari 2024
Svar från Moosa 25 feb. 2024
Thank you very much. We really appropriate your feedback and hope to see you again next time.

4/10 Dåligt

Angela

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Catfished! Hotel looked waaaaaay better online. Quite run down and almost no amenities. Inconvenient parking and very difficult to find. Room service was a bust! Weren’t allowed to have extra pillows, blankets or towels. Hard to communicate with staff. Underwhelming experience. Hotel looked so nice online. Furniture was very worn and dated. View was nice from our corner room though. We could see the harbour.
Bodde här 2 nätter i november 2023
Svar från guest services 29 feb. 2024
We are sorry to hear that we didn't meet your expectations. The Hotel rooms were completely renovated in 2019 as considered up to date in our industry. Extra blankets are pillows, blankets, and towels are readily available 24 hrs. should you request them from the front desk. We apologize again for the experienced you have had during your stay,

8/10 Bra

Ryan

Bodde här 1 natt i januari 2024
Svar från Moosa 25 feb. 2024
Thank you very much. We really appropriate your feedback and hope to see you again next time.

10/10 Fantastiskt

Celia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The suite had a great layout and wonderful views of the city. The pool facility was fabulous with an amazing view of the water and mountains.
Bodde här 2 nätter i december 2023

6/10 Okej

Jasmine

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Matt

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were very satisfied with the property. Stayed in King Suite and it was very large and well-appointed. Parking was a little awkward and there was a day in which the exit gate wasn't working properly and there was a line of cars about 10 cars long waiting to get out. Would definitely stay here again though.
Bodde här 3 nätter i november 2023
Svar från Guest Services 28 nov. 2023
Thanks for your review! We are happy you enjoyed your stay with us. Looking forward to seeing you in the future.

8/10 Bra

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pricey parking
Bodde här 3 nätter i november 2023
Svar från Guest Services 5 dec. 2023
Thank you for your review. We are happy to hear that you enjoyed your stay.We look forward to welcoming you again in the future.

2/10 Väldigt dåligt

Elizabeth

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Not as described in pictures
Bodde här 1 natt i november 2023
Svar från Guest Services 28 nov. 2023
We sincerely apologize for the inconvenience you experienced during your stay. If you could share details what was not as in pictures, we would do our best to fix it.

10/10 Fantastiskt

Jung Beum

Bodde här 5 nätter i november 2023

8/10 Bra

Martin

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Staff very friendly and service-oriented. Room very clean and modern; good area near the cruise ships. Only bad marks are the so-so coffeemaker and the terrible bathroom shower.
Bodde här 1 natt i november 2023
Svar från Guest Services 28 nov. 2023
Thank you for your review. We are always pleased to hear that our guests have had a wonderful stay with us, and we are most grateful for the very kind review. We have brand-new Nespresso coffee-machines which are the best available on the market. We also would like to thank you for bringing our attention to the bathroom shower, we let our service team know about it.We apologize for the inconvenience you experienced during your stay.On behalf of the entire staff, thank you very much for choosing us for your stay. We are at your service for your next visit to Vancouver. Cheers!

8/10 Bra

Mohammad

Bodde här 1 natt i november 2023
Svar från Guest Services 23 nov. 2023
Thank you for your review. We are happy that your enjoyed your stay with us. We look forward to seeing you at Auberge in the future.

10/10 Fantastiskt

Nicola

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient location
Bodde här 1 natt i november 2023
Svar från guest services 20 nov. 2023
thank you for taking the time to write such a lovely review; we certainly appreciate it. Please come back and visit us again soon.

10/10 Fantastiskt

Chris

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Front Desk staff is very attentive and service is prompt and courteous.
Bodde här 1 natt i november 2023
Svar från guest services 17 nov. 2023
thank you for taking the time to write such a lovely review; we certainly appreciate it. Please come back and visit us again soon.

10/10 Fantastiskt

kelly, Saskatoon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My husband and I had a fabulous stay!!! Our room was beautiful and the beds were very comfortable. The front desk staff were helpful all 4 days and the service staff for the rooms were great!! The location is very convenient for eating, shopping g, attending conferences and access to the Sea Wall and Stanley Park. We will definitely stay there again and highly recommend.
Bodde här 4 nätter i november 2023
Svar från guest services 17 nov. 2023
thank you for taking the time to write such a lovely review; we certainly appreciate it. Please come back and visit us again soon.